Affinity Backstage Pass: Meet Wray Withers

Affinity Consulting Group's amazing people and thriving culture are what truly make our company special. In this video, you'll meet Affinity's director of client service, Wray Withers.
Wray manages Affinity’s client service team and assists our tremendous CST members with their escalation questions. She offers support to our clients migrating or upgrading their software, and assists in internal support and on-boarding conversations. Wray’s background includes both German language and literature teaching experience, as well as roles as a study abroad residential advisor and instructor. She transitioned to IT post-graduate studies, working with internet service providers, before joining an outsourced help desk. Wray then returned to teaching and training at a service industry scheduling and billing software company, where she installed, implemented, and trained small business owners in the use of software.
Wray describes her superpower as “knowing that I don’t know all the answers, but that I do know where and how to start looking.” Helping our clients find and eliminate a pain point in their day is her favorite part of her job.