AI Customer Service: Building a Voice Helpline with Azure OpenAI Realtime, AI Search RAG and Twilio

[@ahmeddaud2803]

Excellent Video, helped me with a part of my ongoing work. This channel is a life saver. Have a request please, if the same use case is made, but this time utilizing the Azure Communication Services phone number and its call automation API instead of Twilio that would be amazing. Thanks in advance

[@madeforcloud]

Noted. I will consider adding this to my video list.

[@ahmeddaud2803]

@@madeforcloud Thanksss! will be eagerly waiting

[@anthonymunoz9114]

Thank you very much for this excellent video; it was a great help with my work. I will definitely recommend it

[@madeforcloud]

Appreciate it!

[@ankursharma1141]

Hello sir, please create a video on step by step creation of text to SQL query generation using Azure OpenAI service.

[@madeforcloud]

Sure, noted

[@chandanys6593]

Any plan to start a series on Azure ML?

[@madeforcloud]

My focus is to explore the new releases in Azure AI. Do you have anything specific in mind?

[@chandanys6593]

@@madeforcloud Could please make a video on how we can deploy prompt flow from VS code to APP services if possible. I might not make sense, but the compute machines are costly. So looking for any workarounds to deploy the prompt flows.

[@madeforcloud]

Prompt flow requires computing platform that;'s the reason they are deployed in VM. For now this is the only option it provides.

[@OmarM.Mostafa-rz9jp]

play list is really strog, but doesn't seem orderd

[@madeforcloud]

Thanks for suggestion, I will try to order it.

[@ezekielmulondo1566]

Thanks so much for this. is there a way to make it sound like me, i mean an accent

[@madeforcloud]

Unfortunately No, there are only 3 voice options available for now.

[@ezekielmulondo1566]

@@madeforcloud is it possible to make api calls like utilisaton of tools instead of document search/ azure ai search