AIRLINE PASSENGERS LOSING THEIR SH*T #11

[@Arthur_TV]

The video with me speaking to Saint Leo himself is coming to this channel very soon, so don't forget to subscribe! This was meant to be out about 6 hours ago but my video editing software broke, so it's another 11pm upload haha, sorry. Hope you enjoyed it anyway and thank you for watching, don't forget to like and subscribe! Also I'm close to 50k subscribers! Thank you everyone who has subscribed so far. Follow me on twitter @imArthurTV and Instagram @ArthurTV for updates and if you want to submit questions for my 50k Q&A video or the podcast with Saint Leo! Then face reveal at 100k! Cheers haha x

[@CL-od2sn]

Arthur TV can’t wait for it 👌 will you get in touch with Leanne Chung too?

[@Sharpe2007Dent]

Thanks for these

[@MichaelM-gp1xi]

I've been on KZbin for years and NEVER subscribe to stuff. I'm just a fly on the wall. But you better believe I subbed the sh*t out of this channel.

[@eirin7599]

Oh my god I cannot wait. You're both saints.

[@187BURNZY]

Lol that's awesome

[@anthonymerlino1615]

I'm an Australian - but I still think Leo Jones is the only person capable of successfully handling the UK's Brexit negotiations.

[@allisonwinchester3108]

Get him to parliament!!

[@hakaibunshi]

You, sir, may have found the answer to this whole mess.

[@cheeck6230]

Nominate him for the position of governor general. Poach that hi viz lanyarded angel.

[@cropcatomintl5937]

He died though

[@macflod]

Haha! That would make a whole new series

[@filipzawistowski8552]

I don't know why I never get bored of hearing "BUT THE PLANE HASN'T LEFT YET"

[@jessicalibertadguzman6930]

Some people think that airplanes are like buses.

[@gysoremclibee1529]

because they are retarded ...lol

[@erikalulea3608]

@@jessicalibertadguzman6930 Thinking the exactly same thing. That they do not understand that the procedure with everything with a plane is far more complicated then taking the bus.

[@whysosyria1]

but can you just stop the plane?

[@gysoremclibee1529]

@@whysosyria1 ; sure, he can stop the plane but capital won't do it...lol they think it is a bus or uber services. haaa

[@user-st6ui7oy1p]

I'm flying Easyjet on Friday... Headed to the airport now.

[@emmoldacct]

Sorry, although it's only Tuesday, I'm afraid you're too late. I can try to get you on the next flight out.. looks like it will be Saturday morning... May 18th. Does that work?

[@Blackout-px7sh]

@@emmoldacct IL fucking punch u get me on the next flight now (sorry)

[@Moody13553]

😂

[@wwhhaattt333]

🤣🤣

[@nottelling998]

I'm dead 😂

[@jellybeanSUZAN]

As someone that works in customer service, nothing angers me more than when a customer flings their creditcard at me.

[@nickmelling4238]

Its better than a punch in the face, how do you expect customers to behave when they are being blatently ripped off, for goodness sake, you work for them remember.

[@jellybeanSUZAN]

Nick Melling you think I get to decide the prices of these services that people use out of free will? Just cause I’m their point of contact doesn’t mean you get to disrespect me and throw things at me.

[@nickmelling4238]

@@jellybeanSUZAN No of course not, you have a job to do, but you also need to be sympathetic of course, after all these people are paying your wages.

[@PartStupid]

Don't work in CS then as sadly people will never change.

[@evilynox4411]

Michael Kinsella customer isn’t always right.

[@baders087]

“It’s not my fault I didn’t check the screens” Yes... yes it is

[@MoonwalkerWorshiper]

Not really, it was the boogieman's fault.

[@kelleyniswonger3499]

😆 😆

[@JUVI9596]

Nope…it’s always someone else’s fault. 🤪

[@iby914]

Legend has it that the two Dave's are still stuck at Luton airport

[@csgecko]

Lmao

[@misplacedkiwi9498]

😂😂😂😂

[@Walkman0007]

they even receive mail there

[@Thatbookishguy69]

Wilfried007 😂😂😂😂😂

[@andypeterson3070]

I saw them there today as well. Valentines Day 2021!!

[@Justme94]

I love how people do not realize that getting people on the plane is not the only thing they have to do before a plane leaves lol

[@Nickersons-Theme]

They think they can run on to the runway and open the door of the plane like you would your front door hahaha

[@kenthomson9562]

Really tough job is it?

[@kateofone]

If they did that every customer would be pissed wondering where their luggage is.

[@mattwebb6056]

Yes they think it's like catching a bus

[@Amymcmitchface]

That poor kid dealing with the two Daves is dead inside

[@FirstnameLastname-cz9vn]

With that trim he ain't getting on any flights 😂😂

[@matthewgibbons4525]

First name Last name pretty revolting lol

[@davidarmitage289]

That guy on the left with the huge nose needs a good punch in the face

[@jamestabbron8124]

Init lad deaddddd trim

[@mobob456]

When you stumble across this series and binge 10 episodes thinking you can just go on forever then get forced to wait a week for new episodes fs

[@Sapprz93]

i feel that

[@krashd]

You can always look up 'Airline' or 'Airline UK' on KZbin for the source material and a quick fix, but make sure to favourite this channel as Arthur's highlights are some of the juicy bits. A lot of the full show can be a bit drudgery.

[@Animepagecalynn]

Oh my God tell me about it 😣

[@SirSmilingPhantom]

I’m just halfway through and I don’t look forward to the dark days

[@bluehazeburnout]

Yep! Same here!

[@BrianStorm742]

To be fair, 145 pounds for a name change is ridiculous.

[@zapkvr]

It's there as a deterrent. Don't want to pay do the right thing. It's like complaining about parking fines.

[@BrianStorm742]

Nah, it's honesty just capitalists wanting to cash in on anything.

[@zapkvr]

@@BrianStorm742 no. It isn't. It's to encourage you to THINK before you book the tickets. Or buy the insurance when you buy the tickets. It's not difficult.

[@gingrich1000]

Grunthos The Flatulent Why are you defending greedy corporations you fucking class traitor

[@BrianStorm742]

You're just wrong, sorry. Companies don't want you to be on time or do all the procedures correctly if they can make money off of people who've made such mistakes. They charge 145 pounds because that's about the maximum amount desperate people would pay regardless. It's based on nothing, and it DEFINITELY isn't a deterrent. They WANT you to get it wrong.

[@bradfordreece1768]

Attention passengers: You can avoid missing your flight by arriving on time. Not your time, their time.

[@katherinep3610]

At least Dave scolded Dave for throwing his card at Leo

[@Awibrahor]

Pity Leo isn’t called Dave.

[@victoriaknapp7475]

They are entitled idiots aren’t they? 🤣

[@davy_K]

Why do people think getting on a plane is the same as getting on a bus?

[@cropcatomintl5937]

'Station manager' lol

[@macflod]

Most people are ignorant

[@krashd]

"It's still sitting there!!" Yes, it's sitting there while the flight crew and ground crew perform critical checks on it to make sure it doesn't fall out of the sky into the sea, and they can't bring it back to the gate just for one or two idiots.

[@gysoremclibee1529]

because they are retarded!

[@Samo762]

keep in mind this was shot in the early '00s, airlines were more relaxed back then

[@IvanPavlov]

I love how Leo takes the pissed off exclamations of “what?!” As actual questions and repeats what he just said. 😹

[@marionmelia2962]

kate leo is gr8

[@Walkman0007]

that training init

[@krisyoung2342]

Aaron is hilarious, he loved winding people up. how he got that job is beyond me

[@t_k_blitz4837]

"Booking closes in 2 minutes, so you have to decide quickly." "I want to talk to your manager before I make my decision." "Sorry, too late, plane's closed up, you took too long."

[@MrJamieBattle]

t_k_blitz “you had a chance to make your plane AND YOU BLEW IT!!! You blew it!”

[@marionmelia2962]

t_k_blitz 2 minutes... he probably thought it would've been in anime time and he would get 20 minutes.

[@victoriaknapp7475]

t_k_blitz haha!

[@liamations]

They even paid the £145!!!

[@kaufmanbaby]

*surprised Pikachu face*

[@jacobwigley]

*bUt ThE pLaNe Hasn't lEft YeT*

[@JoeBleasdaleReal]

*It’S oUt ThErE oN tHe RuNwAy RiGhT nOw!!!*

[@linexline5763]

😆😆😆😆

[@amyclements995]

"Get the station manager"... Sir, this is an *airport* , not a train station.

[@kentcyclist]

That shows he’s been a problem at railway stations plus he hasn’t caught a train for forty years

[@TonyEnglandUK]

My thumbnail for this video had a bald man who looked like he only had half a head, was it just me?

[@s1050]

Tony England Yeah looks like a special needs day out

[@mattwebb6056]

Or radio station

[@jakebp]

Aaron is a legend! I've dealt with customers all my life and his ability to remain calm in the face of these entitled attitudes and swearing is quite impressive. I wish I could say I was able to remain that calm face-to-face, as my facial expressions seem to give away a condescending air even if I keep my voice calm. Hence the reason I'm best over the phone, where my immense amount of eye-rolling is not seen - but has caused me an optic nerve sprain or two over the years.

[@delaneygunn7749]

That guys hair cut is atrocious! You know how bad it is? I don't even have to say who the guy is, and everyone reading this is still going to know who I am talking about!

[@chokesmc]

That alone is a reason not to let him board!

[@theundertaker4490]

Lol u prick it's a old old series and at the time it's different eras different times from 1998 -2006 onwards

[@alisha2016_]

They look cool

[@davidpiraten3976]

@@alisha2016_ No, they look like asshole scumbags. The guy in the grey hoodie was somewhat nice but the other guy was just straight up a prick. Should be banned from society.

[@sagbon98]

The Central Asian-English guy in the black hoodie ofc...145 GBP for me! Yay!

[@anthonyr587]

Aaron is absolutely hilarious, I love it. Total windup merchant even when he's not intentionally trying. " Are you happy to pay" lmao

[@madwolf0966]

Nahh he doesn't deserve it

[@Euzzz]

Roberto Ceferino nah he’s funny as fuck, exactly how I’d deal with cunts

[@RichieK89]

Oh I have to have Aaron’s back, especially with how he was treated by the one Dave guy. If I had anyone pick up my walkie talkie and put it in my face, the way Dave did, I would have done more than just walk away. Haha Aaron handled himself very well. I wouldn’t have even gotten in the phone. I would have ignored the Dave’s and moved in to the next customer in line.

[@redronniebalofama5365]

He's like a slightly less ugly/ English Pete Davidson

[@KSJ.92.]

@@Euzzz Same🤣 I hope he worked there for years pissin people off

[@jjcvk]

clicked because the thumbnail had a REALLY FLAT HEAD

[@Blackout-px7sh]

Told ya earth is flight

[@DarkDoge]

3:35

[@carpii]

like an empty plastic bottle, his head imploded from the vacuum

[@surbon514]

It looks like he pissed off somebody who owned a tire iron!

[@riazhamdanmalik6036]

You fucktards don't even know who the "flathead in the thumbnail" was, do you? And morons like you get to vote and elect terrorist lovers like khan and corbyn or rat may.

[@virginiafry9854]

Every time I see someone saying “the plane hasn’t taken off yet” I want to scream!!!! They have absolutely NO idea that take off time = wheels off the ground time!!!!

[@frofrofrofro900]

Nobody explain them that

[@celiavaughn6334]

Flight time technically is when the 'plane leaves the blocks at the departure gate to when it blocks at the destination gate ie block to block

[@ellenbrouwerartist]

Half of these people wouldn’t have any issues if they just showed up to the flight on time.

[@user-ye9bc7nw2c]

Pussy

[@arsenkurmangali2997]

@@user-ye9bc7nw2c bruh what?

[@user-ye9bc7nw2c]

@@arsenkurmangali2997 pussy

[@arsenkurmangali2997]

@@user-ye9bc7nw2c oh wow you answer quickly. Your comment is so random tho

[@user-ye9bc7nw2c]

@@arsenkurmangali2997 ok

[@davidwood3761]

‘There’s 145 passengers who did make the flight’ haha! Liked the video just for that 😂😂😂

[@purplemama2096]

Aaron definitely doesn't have the same diffusing qualities as Leo, but I *did* notice when the passenger attempted to puff up on Aaron, Aaron didn't even blink!🤣

[@blackgirliniran]

PURPLE MAMA lol Aaron is a psycho!!! 😩🤣

[@LunaRose1312]

Aaron is passive aggressive which just winds most people up to the point of exploding smart alec attitude

[@jordanb7152]

Aarons on a power trip for some reason... When he's actually just a bell end working for easy jet on 20k a year. Prick. But Leo is very nice

[@cleobinx]

Did you see his slight smiles when the guy kept handing him the walky talky , that was hilarious. Then he just says “I have reached my end in handling you” or something like that . Omg that was hilarious

[@cleobinx]

@@LunaRose1312 I know but I can’t help but love it

[@jamesharney7312]

i’m gonna be so sad when there’s no more airline freakouts

[@WithADashOfPazazz]

he should do border patrol next!

[@1klouisek]

Have faith and be assured the endlessly self referent and entitled do get together and make more.

[@Jannazone]

Aaron is the best. He is surely not fit for customer service but I just love watching him troll the angry passengers. I wonder how long he lasted with this job. Lol

[@user-ye9bc7nw2c]

Lol xd

[@obibraxton2232]

Not long he’s not professional at all he’s like them scouse girls 😆🤧

[@halwakka504]

The look he gives one of the Daves at 8:56 as he hangs up the phone is fuckin priceless.

[@m80tmm]

I love Aaron, think he’s great dealing with the scum you have to deal with these pond life people.

[@passiveaggressive6175]

Aaron is just out for revenge. And just pissed at his job

[@petebyrd2958]

1:33 was probably late because his barber had a power cut

[@Thatbookishguy69]

😂😂😂😂😂😂😂😂😂😂😂😂😂😂

[@victoriaknapp7475]

🤣🤣🤣🤣

[@kivoowl]

8:50 When he hangs up the phone while looking the guy straight in the eye HAHAHAHA

[@Arthur_TV]

lool the disrespect

[@jonathancarswell7209]

He deserved it

[@s1050]

Hahaha baldy is a prick

[@carolmurray1927]

That guy Dave was beyond rude! No one in a customer service position should have to tolerate that abuse.

[@Yooper2024]

Call security and have him escorted out.

[@nealpatel4255]

I didn't like how those two Davids were being abusive to Aaron for doing his job correctly and explaining it was their issue that got the booking wrong. When Leo came over to speak with them, they were still being horrible and blaming Easy Jet for thier mistakes they didn't make. That Dave was pulling a fast one.

[@feluto7172]

They literally made them pay 145 for a name change and then tried to fck them over for 30 extra. If you don't get abusive in that situation you really need to grow a backbone

[@rifraftrex8933]

*Is rude and late* "You can't fly." *Surprised pikachu face*

[@willeggleton6516]

RifRaf T ReX 💀💀💀

[@Polish_Hammer1987]

😂😂😂😂

[@gracex5987]

actually think that if i had to deal with passengers like this i’d constantly be crying

[@sersparky2744]

grace x you better get ready for the world of retail then

[@M0vingtargetz98]

I do on a daily and trust me you harden up and learn to block out the shit from emotional impact with an iron wall inside

[@arthurtwoshedsjackson6266]

Any job involving interacting with the public is a nightmare

[@187BURNZY]

I'd flip out and get fired

[@NavidIsANoob]

There's this video filmed by an American who was absolutely abusing a check-in lady at Brussels Airport, harassing her until she just broke down crying. Like literally, the check-in lady started crying and panicking. Even then, the yank kept acting like an entitled twat, pretending HE was the victim. And he uploaded it himself afterwards as well so you know he doesn't regret a thing. It's heartbreaking to watch.

[@angelfirepunk1]

Tell the 2 young lads the 1990’s want their haircuts back

[@bloodyninen7]

Well it started filming in the 90's...

[@juliayoung6182]

angelfirepunk1 this episode is from June 2003

[@xmissmilkywayx1887]

@@juliayoung6182 not far off

[@HaviccB]

Kriss kross will make you jump jump..

[@marama_on]

2 young, that looks stupid!

[@tarnsand440]

Props to Aaron for not putting up with rude 40-50 yr olds.

[@javahub3269]

This whole series is why I get to the airport 1 week in advance Thanks for all the likes guys

[@gysoremclibee1529]

make it years

[@Tricia_K]

Haha - love it!

[@krashd]

That dude who lived in an airport for 11 years that Tom Hanks made a movie about, he wasn't stateless, he was just very early for his flight. He knew the traffic was always bad in his ex-Soviet nation of Flabberjanistan so he booked a flight a decade in advance, made some sandwiches, and headed off to the airport with a duffel bag full of jigsaw puzzles. Ironically he still missed his flight by sleeping-in and just stuck around for an extra year because he was only half way through a 1500-piece puzzle of the Kremlin. It's all in the wikipedia article I haven't written yet.

[@Kaitlyn_B97]

My mother is like that. She has us up there like more than 2 hours early. But we've never missed our flight. 😆

[@glorybelieve9010]

Java Hub ONE WEEK?!! That is RIDICULOUS to say the very least! My God you’d be paying Rent not only for yourself but I cannot imagine the price for a car! But then I am sure YOU would have a chauffeur to bring YOU there, if YOU can afford to be there a week before🙄

[@dmv1121]

Dude has a black Amex and he's throwing a fit over 145.

[@emmaheard5250]

Moneys money

[@dmv1121]

True

[@sambaines1076]

He's also flying easy jet so lets not rule out the possibility it's fake 😉

[@ScrewInTheTuna_]

It’s got stickers on it

[@Runeman40055]

Jesus you need a salary over 700k for a black Amex

[@FederationStarShip]

8:09 the way he takes the phone and plonks it back down is priceless xD

[@balto2455]

i Am noT stUPiD

[@rosemarydudley9954]

.... it's NOT a 'phone. It's a 2-way radio...

[@Awibrahor]

I think he actually enjoys his job.

[@lopopachope]

This is probably my third or fourth time rewatching this AIRLINE PLAYLIST over the couple of years it’s been out and it never seems to get old. Arthur- this playlist was a godsend during the pandemic and I salute you sir! While watching, I find myself singing along to the beginning opening 😂 🎶let’s fly let’s fly awwAAAAaaaAaYyyyyy🎶

[@SteveEchelonanon]

So much respect for these guys. I do NOT have the patience for that line of work.

[@kdp8133]

Having worked in customer services for years, I can confirm Leo is damn good at his job!

[@Moody13553]

I'm Scottish and I haven't got a f***ing clue what he said!

[@katew.176]

Lol it was still entertaining though especially at the end!

[@courtneyhoy9161]

I'm Scottish and I understood everything he said pretty clear actually

[@christineanderson9589]

Hee hee.😁

[@wiggl3s_821]

Same here

[@katy3901]

@@courtneyhoy9161 Yeah same- he didn't even seem that drunk to me

[@grantdavis5627]

I wish leo was 6'5 and 120 kilos. I'd like to see how different the passengers would react.

[@gweilospur5877]

I’m 6’4 and 110 kg and I can tell you that in situations like that where people know you can’t do anything physical to them they are more likely to act up to you than they would be to a smaller person.

[@Some-kid-called-David]

That would make absolutely no difference

[@iksi17]

I have no words for how much I love this series! Never heard of the show before, and your commentary makes it even better. Please keep the videos coming, they've been a highlight of my existence lately lol

[@gemmaconnor8727]

Ask him to do a Bbc show called Bangkok Airport. . I think many subscribers will enjoy Arthur's take on it

[@krashd]

The UK has a myriad of these fly-on-the-wall docudramas, The Office (the original UK show) started off as a parody of these types of shows showing the comedic, and awkward, inner workings of a paper company. There is 'Dirty Britain' and 'Call the Cleaners', these two shows follow the exploits of sewage workers, council refuse collectors and forensic teams who have to clean up after people. 'One born Every Minute' which follows the exploits of various midwifery teams throughout the UK delivering babies, then there is '24hrs in A&E' which follows the going-ons of hospital emergency departments, that can be quite gory. There about 6 or 7 shows based on Police/Fire/Paramedic crews as they travel the country dealing with problems and people who create problems, they have names that always include the emergency services number so 'Heli 999', 'Country 999', etc. There's been one or two shows on trawler fishing, showing what the crews get up to when away from the family in the middle of the Atlantic. There's been a show based on oil rigs in the North Sea. A show about farmers and farm life. Several shows based on veterinarians (Brits really love animals), the best one is Supervet, he builds prosthetics for crippled animals. Yeah, basically around 1995 someone made a show where cameras followed someone around as they did their job and then ten minutes later every network had a dozen clones of that show, and now there are hundreds of them... The US makes similar shows, and those likely predate ours since Cops goes waaaay back, but the American shows are all glamour, action, staged scenes and completely unrealistic escapades. America did fly-on-the-wall wrong by trying to turn real-life stuff into Hollywood stuff when most people want to see real life stuff :)

[@iksi17]

@@maxwerner5251 Are you a Virgo, too? lol

[@iksi17]

@@krashd Wow, thanks! Any of the other shows as hilarious as this?

[@amberthut]

Exactly. I'm not even sure why. I watch compilation videos about this sort of thing all the time but THIS series is special. From the pleasant and cheeky narration to the actual employees (I love them)

[@chilts2174]

I’ve only seen Leo make one mistake when watching these. It was the maths conundrum but other than that he’s basically airline customer service GOD

[@TwelvetreeZ]

Him and Jane are deities 🙏🙏🙏

[@shahniwiki2298]

Right??!! Like they have booked a cab and not a plane

[@1eastmandem1]

He wanted to over charge the 2 daves but got caught 🤣

[@JoeBleasdaleReal]

Five words: “You’ve been to the wee”.

[@kubarybaczyk6450]

Is Saint Leo really coming? I am so hyped up right now hahah!!

[@Arthur_TV]

Yes he is!

[@dominicholmes7357]

I like how UK staff are more honest about their behavior than the airline show in the US

[@travels-il1ih]

With a hair cut like that he should be on a no fly list

[@Thatbookishguy69]

😂😂😂😂😂😂😂😂😂 🏅🏅

[@4KConcertVideos]

Xerxes is on a no-fly list already.

[@chanchitoschnitzel1368]

I guess, if i would be on Leo's shoes i would be afraid that those guys will take a knife and stab me XD

[@dimitrakapa4887]

@@chanchitoschnitzel1368 nah... actually i think the guy with hair is butter powder 🤣🤣

[@JustDann]

I insist you call him on that phone... Hate to break it to us but that's a radio mate

[@statikk666]

5:06 kid stood his ground, kudos to him.

[@lauradehaan3690]

"He is on his way" BUT HE IS NOT HERE NOW "No" lol! Freaking love Leo. He is just so grounded and relaxed.

[@StealthFB22]

I can't understand why many people believe the airline will hold an aircraft just for them!

[@Jimmy-qg2ix]

I don't think they think of it as holding an aircraft. They are usually there 20 or so minutes before the flight actually takes off so they are thinking it is as easy as hopping on a bus and don't realize all that is involved with the takeoff process. When I was 20 I arrived 5 minutes late for check-in at a small regional airport and I had to sit down and watch everyone go through security and actually board my flight and takeoff. Paid an extra $110 dollars to catch a later flight. I'm a calm guy, so I just went with the flow, but at the time I really didn't understand why I couldn't just walk onto my flight with everyone else.

[@fat5045]

sometimes the plane does hold for people who are late, I’ve experienced it twice. so annoying, cause you’re just sitting there on your seat and waiting for people who couldn’t bother showing up early for their flight, meanwhile you did everting to catch the flight on time. so annoying.

[@sandieriksen2098]

its shear rudeness and a misplaved sense of entitlement

[@gracemunich1476]

@@fat5045 sometimes flights are delayed for connecting flights…..

[@forgetmenotjimmy]

The two Daves: "This is them being difficult" LOOOOOOOOOOOOOOOOOOL

[@tiffany3784]

It's 16 minutes. What a glorious day!!

[@MrFuzzwuzzle]

“i’ve paid for 2 seats” yes you have, and both belong to you, your friend over here however still needs a seat

[@nedraleggett9088]

What? : /

[@MrFuzzwuzzle]

@@nedraleggett9088 its in the video, didn't you watch it?

[@PleasentToBeAround]

@@nedraleggett9088 What do you mean what you idiot you haven’t been watching the video at all?

[@Ryan-pn7qo]

State of that guys eyebrows and haircut

[@gysoremclibee1529]

haaa...his hair cut-cute, it looks like shit as same as thing in his brain...

[@mats7492]

@@gysoremclibee1529 thats how people looked in 2001...

[@mectron63]

looks like someone took a spirograph to his head

[@peterpetigrew2869]

They prob had a bomb anyway

[@jimmygt7020]

Peter Petigrew hahaha 😂👌

[@caitlyn2597]

The people saying Aaron is an idiot have clearly never had to work with people abusing you for no reason 😂

[@Taureg]

nah Aaron is a fucking knob, following that guy around like he finally got his first taste of authority, if he wants to be a mall cop so bad go be it. His demeanor is annoying and irritates passengers.

[@xXxRalexXx]

@@Taureg if you ever worked a job where you get abused daily, multiple times, you would have some balls to stand up to cunts after a while

[@Amanda-sp4gy]

I think he followed the passenger to avoid him from simply bothering someone else. A good employee doesn't just toss a problem customer to someone else. I really respected that he refused to stand down to the guy's aggressiveness

[@djfhfh]

@@Amanda-sp4gy he wasn't drunk he was irritated with him personally , if he had of punched him and it went to court the court would have accepted that he was deliberately pursing him which resulted in a altercation altho he would still be the one in trouble , you don't push people's buttons like that if your working in customer service he isn't suitable for the job in my opinion

[@davidbillyard6629]

@@djfhfh I’m surprised that the Scottish bloke didn’t hit him, when it comes to violence they don’t as a rule mess about.

[@laurenmassey73]

Oh god Aaron is such a troll. He’s hilarious 😂😂

[@user-uj6lc2ql2p]

No. He’s really fucking not though

[@georgevavoulis4758]

Can't believe Leonard is just 21 and doing this line of work with this much responsibility

[@victoriaknapp7475]

It’s Saint Leo 😂

[@TrevorParsnips]

​@@victoriaknapp7475 he's a convicted stalker

[@moraysmuse]

For people who watched british tv in the early 2000s this brings back so much nostalgia

[@deeb8282]

Well if Aaron would stop following him around I think he would of been fine. He just added fuel to the fire. Cheers mate!!

[@krashd]

It's his duty, check-in personnel get sacked whenever a rowdy passenger causes a flight to divert, the cost in fuel, compensation to other passengers and any possible fines from the air authority are usually several times more than what he would earn in a year. That sort of mistake is your last mistake.

[@carina8916]

When he turned back at him it was totally the passengers fault

[@NBegian]

thats what i tought aswell.

[@zapkvr]

Would HAVE

[@velouris76]

@DF AMO It most definitely wouldn't have been a laughing matter had he started to become volitale mid-flight.

[@velouris76]

12:09 Chucking his credit card contemptuously over the service desk is totally childish and not acceptable, no matter how annoyed he was, am surprised they didn't refuse service there and then.

[@wiggl3s_821]

If it was at my work i would have requested to deny him service. Fuck that for a carry on.

[@viborgvee8399]

Even his mate was appalled at that lol

[@SamuelBlack84]

A customer service worker is fully entitled to refuse service

[@deanroberts360]

I’m so glad I found this channel. The outtakes, the inserts. I literally laugh out loud. 😂😂

[@selenagoudreault539]

Me an hour ago: ooh what's this? Me at the moment: COME FLY WITH ME LET'S FLY LET'S FLY AWAAAAYYYYYYY 🎶

[@antonblair]

Selena Goudreault this was me yesterday aha

[@Cupcake40]

😂😂😂

[@jackm4536]

Sirius!

[@limner123]

Thanks for leaving it 15 minutes! I look forward to an interview with two such comforting voices as St Leo's and your own.

[@hafsahussein365]

Leo is my favorite type of person, I pray to be as patient as he always is

[@usamaali254]

1:30 Love the blasphemy analogy. Bless Saint Leo.

[@ollyn2107]

That Dave has got to be the vilest person I’ve ever seen on one of these. I know this channel is for laughs, and these clips are brilliant, but seriously, look at him there trying to bully and intimidate the staff….what a tosser. I bet his wife was glad he was a day late.

[@Yooper2024]

She was probably early leaving him and his attitude.

[@cottoncandy2023]

What dave 😅

[@LucarioZ1]

"I know I might look a bit stupid, but I'm not that stupid" *Doubt*

[@zapkvr]

Yup. You ARE that stupid

[@PaddyMcMe]

Beautiful. Just beautiful.

[@bellumsounds]

Power crazed Aaron v Saint Leo = the two polar opposites of customer service 😂

[@Stopthisrightnow560]

The difference between you first start and when you've been there for 10 years.

[@debraloring5559]

Not power crazed, just sick of dealing with arsehole passengers, and telling it how it is.

[@makoneuk]

Debra Loring no! He’s an A class wanker! Making people’s lives a lot worse! Pure fucking loser!

[@rickydunn6519]

Alcohol is magnified on in flight...passengers may be ok at the counter but not in the air...and as for name error...they booked the flight and blame the airline...epic a-holes

[@marionmelia2962]

ricky dunn could you explain the science behind how alcohol is magnified in flight?

[@KnightmareUSA]

@@marionmelia2962 alcohol takes time to process so if you've been drinking at the airport bar as you wait the full effects may not show until you are up in the air

[@marionmelia2962]

MrVidification so its just alcohol on the plane. Not exaclty the explanation i was looking for. You could say something like "as you drink alcohol its absorbed at a natural rate, the altitude of the plane and (insert bullshit here) means your blood thins and the alcohol circulates alot faster causing some magic thing that makes alcohol 3x more effective" idk.

[@warhawk9566]

@@marionmelia2962 you seem to get i dont get why you gotta throw in "magic" though

[@youwot2430]

you dont really get more drunk in terms of your blood alcohol percentage is the same, but it may have a greater effect. because of the lower pressure, this already causes very mild hypoxia on board which can produce similar effects to alcohol intoxication. the humidity is very low, so the dehydration can cause you to become more inebriated than usual. I think its exaggerated when people say you get 3 times as drunk. the alcohol is the same, its just that it may feel a little stronr

[@shrotcake]

Those two lads are South Asian and South Asian Dads are always like "we need to get to the airport 4 hours early just in case". We tease them for that mentality, but I won't lie that has saved my ass multiple times during unexpected delays XD

[@marionmarino1616]

My son works for an airline and he insists getting to the airport way before its time.

[@GSF4life14]

Just say Indian

[@slayback3000]

@@GSF4life14 there are other countries in south asia🤨im guessing geography is not your strong suit

[@goldytwatus1674]

They are rebels, they don't give no bare respect to the dad man isnit rude boy ere me now

[@abdullahsaleh3266]

1:05 what doesnt function is your haircut mate

[@masterof4elements826]

That's not very nice. I'm sure his mother and her best mixing bowl tried their best.

[@gysoremclibee1529]

function=shit head

[@robert7567]

Abdullah Saleh and his pants are tight af

[@liamwill83]

Antiii 😂😂

[@mats7492]

you must be quite young if you dont kno that these haircuts were the shit in 1999!

[@Pk-wu9tl]

"I've really reached my limit of how much I can deal with you' xD

[@korywatsonhealthandfitness6282]

Did them guys seriously put wanting to speak to the manager before getting their flight on time? :')

[@riverarun]

total remainers

[@Crusaders76]

These Airline Staff are so young, and their customer service skills are amazing 😉

[@fly89]

thousands of passengers everyday. hard core training .. you would be an expert within 3 weeks of abuse from passengers..

[@jdaniel3068]

This is the most addicting channel ive found lately. Life is sht currently and i appreciate the work that you put into these episodes. Helps me escape for awhile.

[@robinhosleftfoot]

Hope it's better now

[@Jobriz84]

Oh how addicted am I to this series! Thank you Arthur TV, you're great. Love this better than the original series ❤️

[@earthalydelights]

I love people who decide that "Book in at least 30 minutes before the flight leaves" means they can plan their trip to show up at the airport with 31 minutes to spare, with no reference to traffic or queues at the desk and that counts as being on time.

[@Nicole-by3ng]

Honestly, I would automatically denied the two Dave boarding because it was their fault how they book their tickets. Thinking you have the right to belittle someone so bad is disgusting.

[@cleobinx]

When he threw that cc that would have been the end , but then when he handed him the cc all nicely and said “can you handle that” I would have snapped lol

[@OfWavesAndWinds]

Thanks god you are not working at the airport.

[@Yooper2024]

And tossing the credit card...I would have politely handed it back and asked him to try again. Wasting more time to miss their flight. At least the one Dave did finally realize their behavior was not appropriate.

[@ashleighdee-ann-butterflyj1997]

Literally as someone who works in customer service, nothing infuriates me more than when customers try to blame you for something that’s clearly their fault.

[@s.g2344]

I'm not agreeing with Dave's behaviour but I do think Aaron wasnt helping either and was winding them up as well.

[@Colman91]

The David Brent clip, nearly damned killed me. Keep these videos up, classic British TV.

[@paigemcnamara1908]

so funny that as the scottish man is shouting there's shrek in the background 😂, how iconic

[@j.j.dewitt240]

Thank you for blessing us with another episode of this, Arthur. You're doing God's work.

[@joer.g8568]

You’ve got the right amount of footage and then commentary. Some channels are like 80% commentary and 20% footage. You’ve got it perfect

[@moistnugget4147]

"like entitled mums in a middle aged crisis" that's so accurate xD

[@gracemunich1476]

entitled fathers having a breakdown……

[@TyxyT_LoL]

Literally no one: My dog in the middle of the night: 7:39

[@rob_3417]

Fuck off with your boring memes

[@BigBrex0124]

Hahahaha

[@wiggl3s_821]

My dog in the middle of the night 14:33

[@ellie24601]

I work in retail and I wish I could have the same kind of attitude that non leo guy has with rude people and get away with it lmao

[@krashd]

Attitude is the only benefit of being near the bottom of the food chain in customer service, you can get away with moments of 'attitude', though you will likely get a ticking off by your boss when you do it. It's when you start to climb the ladder that you have to sacrifice your integrity and become a 'yes man' (or 'yes woman') - in many professions it is rank that gives you the ability to be direct with customers but in customer service it is the lack of rank that gives you that ability since more-often-than-not a 9-5 jobsworth can argue back at a customer, it is then their superior that has to come out and swallow their dignity and say "Yes, sir/Ma'am, we'll do that, we'll sort this out and give you a credit balance to spend. We're awfully sorry, can we lick your asshole any further or will that be all?"

[@serbinator8529]

Non Leo guy lol

[@ellie24601]

@@krashd true, after 5 years of misery I'm not as nice as I used to be lmao but I try

[@irishlad3029]

10:43 ahahahhahhh look at the sighn beside him and listen to his voice and watch his hand gesture 😂😂😂😂😂😂😂

[@saeedzahra]

Who think saint Leo should be the airport's manager?

[@grazglednica]

He's regional manager to EasyJet now

[@AlisonBryen]

He should be Prime Minister lol

[@ldus]

@@grazglednica No he isn't. He works for Jet2 now.

[@danielschwegler5220]

@@ldus no

[@danielschwegler5220]

@@grazglednica no, he is global

[@towjam2359]

There's a special place in heaven for Leo - because God knows he's already been through hell on earth.

[@discorddude6700]

When you said 'hardcore Grease fan' I was like 'weird fact to include but ok' but then when he said 'go like grease lightning' the second time after I was in tears. Hilarious little witty comments like that are why I love this channel 😂😂

[@Arthur_TV]

I’m glad someone noticed this joke haha!

[@TerryTheNewsGirl]

Leo is an absolute legend. Having dealt with similar annoying customers at Cineworld, I know what he has to put up with. He's incredible.

[@PleasentToBeAround]

🙄

[@ameliasmith4292]

People saying that Aaron is winding people up, tbf I would’ve been the exact same if people were swearing at me and talking to me and patronising me like a dog

[@SamuelBlack84]

I despise such arrogant pricks and absolutely no way would I hold my tongue

[@ashleighspedding9328]

I wouldn’t even talk to my dog the way they talked to him

[@rodU65]

The employee look overworked and super young, I feel sorry for this them

[@cherryberry9468]

Kimi Ochre Clay He kinda sounds like an ass with a power trip

[@M0vingtargetz98]

Anybody else getting Gareth from the Office UK vibes from the Eager Eyed Wind Up Merchant at 10:45? What an absolute bellend.

[@Davidwv97]

Loooooool spot on

[@realname631]

I was in the territorial army for 3 years and you can't muck about there

[@derek-press]

I think somebody put his stapler in jelly

[@lovefromlucyy]

Hate how condescending the two Dave's were to Aaron. Literally nothing worse than when customers think they're gods

[@amorembalming]

Arthur, you are spoiling us mate. Much love.

[@EvilHatStand]

You've made me fall in love with Saint Leo on this series...

[@trullyfreak]

Also the 90s haircut on the first guy

[@allisonwinchester3108]

Welcome to the UK where it's always 1992

[@user-th3rn8iw4o]

their whole vibe is 90s and im living for it

[@AlisonBryen]

It's a bit Peter Andre from the Mysterious Girl era...sooooo much hair gel!!!!

[@fat5045]

it’s the moderne fade lol

[@Miquelalalaa]

salma skrt Yeah, well this was filmed in the early 2000s....