Subaru Remote Start From Your Phone - MySubaru App

[@SSchade-t3v]

I got my new 2023 Forester Touring at the end of September. Thanks to your videos I was able to adapt all the features to my needs. Keep creating the videos.

[@alexpmo]

So glad I could help!

[@ajphota6123]

Your video was literally perfect timing!! I finally get my new car this weekend 💕

[@sandischrimscher2206]

Nice you did the explanation on the My Subaru cost difference 3 -5 yrs…I missed that on my recent purchase at my dealership 👍👍

[@andreawilliams4227]

I bought a 2021 Outback..and have learned soo much from your videos.. I'm a "Boomer" and this car thinks alot!!😅

[@YogeshPai-hd1ke]

I was watching this video, my wife was just listening... She heard your voice and asked if it was Mitch from the Modern family! 😊

[@debramanners9455]

You are my "go to" person when I have any questions about my new Subaru Outback touring xt. Thank you!

[@christinerobertson4015]

Love your videos. I just picked up my new 2024 Crosstrek and paid for the 3-year STARLINK plan. I wasn’t offered the 5-year option. I am going to ask for that upgrade. Thanks for the tip! I’ve learned so much from your videos while waiting for delivery!

[@aenergy.922]

I just purchased a khaki grey crosstrek and this sounds so useful! Definitely going to invest into this for the winter months.

[@TGWazoo1]

I used to like it. Had to cancel this year. I would pay $99 a year to remote start, but not $149. And you HAVE to pay $149. Don’t get fooled by the separate plans for remote start. If you want remote start you have to buy both.

[@arbel7655]

I didn’t think I would use this feature much since I work from home. That is until I was on a walk and unsure if I locked my car. It’s so nice to make sure without having to return to the car.

[@DrAdHominem]

Subaru have the option about automatic door close in case of key absence... or something like that... I am not sure...

[@arbel7655]

@@DrAdHominem I wondered about that but felt it was safer to use the app, just in case. I'll definitely look into it. Thanks!

[@johnnyjones5398]

Your videos Alex are so helpful. I get my new Ascent Touring sometime this week and I am finding it very hard to wait. The only good thing coming from this wait is your channel and your sharing of knowledge.

[@maryl9601]

I love this feature. It is so nice in the morning to warm it up in the winter ❤. It is great for summer too. Cool’s I off for you before you get in

[@alexpmo]

It's great! It just started getting cold here again so having the heated seats on before we hop in is nice!

[@StevenMamis]

Too bad Subaru makes you pay an annual fee for the app and features. Would have been nice to include it when paying so much for the car.

[@sibertiger17]

Exactly

[@WontSeeReplies]

Even worse, they make you use a smartphone to start your damn car.

[@themoviebay]

They all make you pay after a trial period. It's not just subie.

[@StevenMamis]

@@themoviebay the remote start can be included as a button on the key fob. Then you don't pay extra.

[@themoviebay]

@@StevenMamis sir the video is about the app please keep the argument about that please.

[@glynismurray819]

I've learned so much about Xanadu, my 2021 Crosstrek Sport, from watching your videos! Thank you so much for providing this service! Here's my question. I have the My Subaru app, and love it by-the-way, especially on a cold East Tn morning. Is there a way to disable the horn beeping once indicating the signal was received and then beeping twice indicating she has started? I really don't like announcing that I'm about to leave home or possibly disturbing my neighbors early in the morning or late at night. Thank you in advance for taking the time to address my question.

[@pbwi9756]

Thank you you for the description; it matches how I set it up everything up with Granite Subaru, in Hudson NH. I bought my car in March of 2024 and didn't realize that my key fob did not have the remote start feature. Using the app on my first day was easy. However, I'm encountering an issue where the app repeatedly doesn't recognize my account and prompts me to receive an email with a code. I hope this gets resolved soon because it takes away from the quick time to start my car.

[@matthewhays8265]

Just bought a used Subaru that was sold with this option. My last outback had the fob so I thought that was what I was getting but now I understand after seeing this video. I would be great if you gave a link for the parts for the fob.

[@erikepskamp1991]

Thanks for this tutorial, I just purchased a 2024 Outback Premium to replace my 2011 Outback Premium (over 266,000 miles). I'm pretty geeked about the upgrade and the many features that I will soon be enjoying. I'm looking forward to trying this out.

[@kirstenneely9911]

Congratulations on your new subaru! I love hearing ppl who have kept their subie that long. We bought our 2015 crosstrek new as our first family car. Excited to get a new outback as we close in on 180k miles.

[@craigsmith6224]

I remote started my Forester from about 2 miles away from my vehicle which was parked in work parking lot. It's awesome.

[@jeffburnett6425]

So can you start it from anywhere? or is there a distance limitation ?

[@craigsmith6224]

@@jeffburnett6425 Not sure. I was able to lock and unlock my vehicle from 21 miles away a few days later. I drive for work. The Subaru Forester was in the work parking lot so I figured that I would try it.

[@alaish360]

Hi. I love the remote start feature. I start the cold car as I put on my shoes while upstairs, then come downstairs and go. Is there a way to disable the horn honking? This can be annoying to my neighbors when I head out to the gym at 6 am.

[@craig1082]

good question.. Anybody know how to stop the annoying honk??

[@db869]

Every car I’ve owned for the last 20+ years has had a remote start on the key fob that worked everywhere, irregardless of cellular service. Such a shame to see car companies doing things like this just to nickel & dime consumers into paying for an app to replace a free feature. Next thing you know there will be a fee to open your gas tank door…

[@sibertiger17]

Totally agree with you. Every company is nickel and diming you now...

[@briantodd4887]

I love the remote start on my Subaru 😊

[@Kevin-mk6jo]

Thieves too

[@andreawilliams4227]

It locks the doors and the gear shift..I had to watch the video to figure it out..😅​@Kevin-mk6jo

[@angelogodfrey19]

I have a 2020 Outback. Do you need the app to remote start? I’m not trying to pay an annual fee lol

[@jeannerountree952]

This is a good reminder for me to check to see if I need to do any maintenance on my vehicle. I used to use this to warm up my car when I was parking outside. But now I get to park in a large garage, which is heated during the winter. Thank you again for keeping us informed. God bless.

[@robschaffer2189]

I like the remote start from the app, but it's kind of cumbersome and a remote start on the fob would be better for me... I came from a Domestic pickup that could be started with the fob OR an app, I usually use the remote start on my way out to the car and it takes longer to "sign in" and send the signal than it did to just use the fob. The lock and location features I really dig though. I was on a flight and couldnt remember if I locked my doors in the airport parking lot - with the app I was able to confirm locked from the gate... that was cool.

[@botcrack]

Does it warn you and send you notification if your doors are unlocked? And it would be nice if the app shows you the actual status of your car ie. Doors locked, trunk locked, engine off, range of your fuel level, window and sunroof open/closed

[@joshuathendrix]

I just bought my 1st Subaru! A 2020 Ascent Touring. Is the key fob also supposed to remote start it? I saw 1 thing say to lock 2x, then hold lock for 3 seconds but it doesn't work.Your videos have been super helpful!

[@plightn]

I think I would prefer to still have the keyfob option. Can you get a watch app and start it quickly from the watch?

[@scottmacdonald9269]

Hi Alex, We just got a 2024 Crosstrek and we can't get the remote start to work where we live. Our friend has a Wilderness Outback and theirs works. Any tips on why it might not work? Also thanks for the videos.

[@sandischrimscher2206]

Thank you👍👍I see you have your family photo hanging from the rear view mirror👍👍

[@Doc1855]

This also works with the 2019 and newer Forester. During the winter I keep my heated seats in the “High” position all the time. This program won’t turn on your heated steering wheel.

[@hanlector]

I have a brand new Forester but for some reason we're not allowed this in the UK ? Disappointing, this would be awesome.

[@danielfair4675]

I have it on my '21 Crosstrek Limited .... works well.

[@mrlariata9290]

Great video my sales person said it’s only $100 for the first year and then 150 thereafter but you’re saying it’s $100 for the first three years. I don’t wanna go through my sales person they are too busy. How do I look this up? Great video thank you for the info.

[@alexpmo]

It's $100 for the first 3 years on a new car purchase or $150/year on a used car. It's typically easier to go through your Subaru salesperson but if you're not able to reach them I'd call Subaru Starlink directly at 1-855-753-2495.

[@thisspotrules3631]

In your experience, how accurate are the psi readings on the app and CMD compared to a quality air gauge?

[@WontSeeReplies]

Can’t speak to Subaru, but my F150 are exact.

[@cstu444]

Thx...Good to Know... This guy won't answer anything technical!

[@adamybarra3518]

I use this feature on my 2023 Forester Wilderness just wish they offered it on Apple Watch.

[@Xterra8194]

I have that app and remote start my wife's 2023 forester. I noticed on your app there's "trip tracker" which we don't have on ours, can you tell me why is that.

[@bigred6464]

Man, I wished this worked in Japan on my Subaru here.

[@jusscootrr]

Hey Alex,,which version outback is that?

[@terrystarr3012]

Hi Alex ,we are going to buy a new car and we have looked at the cx5 and love the Subaru Forester but are a bit worried about the boxer engine and the CVT transmission would appreciate your advice.regards

[@alexpmo]

The CVT and Boxer engine have been around for decades now so they have had time for improvements. I wouldn't worry about CVT or engine issues, since we don't see this often on the newer models. Both Mazda and Subaru make a great product. I personally prefer the ride quality of Subaru more, but you can't go wrong with either when it comes to reliability. Best of luck in your search!

[@terrystarr3012]

Thankyou ,sounds great .

[@duglas911]

Alex, can the remote start be used during the free trail period of Starlink after buying a new Subaru?

[@mattsbrute]

Not by default meaning it dont work driving your car off the dealer lot. After downloading the mysubaru app you have to hit the upgrade button with takes you to the subscriptions. When you purchase the subscription the first 6 months are free i think. Its $4.95 / month after.

[@TheNotorious_BIZ]

Got my dealer to include the 3 year plan on them. I wanted the 5 year but I couldn't deny the FREE option when it was offered

[@maryl9601]

Thank you I wondered about the sos

[@danny9405]

You’d think they’d charge less for having a forester with less available features. Is it true that you can only choose between starlink or apple car play/android auto?

[@Amberdogproductions]

I did the 3 year sub, and now after discovering how much i love my crosstrek wilderness i shoukd have gotten the 5 year.

[@alexpmo]

Oh no! How long ago did you get your Crosstrek? you might still be able to upgrade at the discounted rate.

[@Amberdogproductions]

@@alexpmo got it almost 2 weeks ago

[@jeffburnett6425]

Do you have to be near the car to start it with the app or can you be anywhere an start the car?

[@ComicConBooBoo]

this should be standard on the remote, Sad subaru is out to nickel and dime every car and service

[@dexjapitan]

are those standard on limited?

[@gregngriffs]

I have a 23' Outback and finding that the remote fob does not have the distance that my previous Outbacks did to open the doors or Hatch. Have you any information on this?

[@jammo2168]

Too bad it’s only supported within USA and Canada! Is there a way wherein I can access that and enjoy the feature? I am in Asia and just recently got the 2024 Ascent Touring. But the Starlink in my unit says expiry on 10/26/2026 so the car shld come with the subscription.

[@harveylamb1064]

Why is this not available in Australia.

[@LS-ti6jo]

After watching this video yesterday, I tried starting our new Outback wilderness using the app. On my iphone 15, the app loaded then froze. On my wife's identical iphone 15, the app worked. Looks like I need to reinstall the app on my phone. Then tried turning on the heat (was cold yesterday), but the only setting we found was for max heat, so it was like an oven when we got inside the Wilderness. Is that how the app is supposed to work - no way to turn the heat on except to the max?

[@MaribelBarron-hu7nb]

How do you reset it if you upgraded the truck?

[@BonneKlide]

I have a 2018 But I do have the Subaru installed remote start. Would this app work for that? When I first got the remote start, I was able to use the Starlink app to start my car but that’s been a few years.

[@alexpmo]

I don't think it's on the 2018 unfortunately. I first saw this on our 2019 Forester and Ascent models and then later it was added to the 2020 models like the Outback, Legacy, Crosstrek, Impreza, etc.

[@BonneKlide]

@@alexpmo That sucks. Oh well. My husband has a 2019 Forerster so I’m sending him this video for sure.

[@randolphwilson211]

Great info. Just ordered a 2024 Forester Premium. 8-10 week delivery time. I'll make sure I ask about the remote start at delivery.

[@mkester56]

can you get remote start on a subaru purchased in Massachusetts today? I know Subaru was fighting with Massachusetts re repair shop access to subaru data

[@petermcnamara8003]

How long does the car keep warming up with the remote start?

[@alexpmo]

10 minutes max before it automatically shuts off

[@bruceeisenberg3515]

In the 2023 Forester Sport if you have the heated seat switch on but not sitting in it would it still come on?

[@alexpmo]

Yes, they will still come on!

[@m3rdpwr]

Subaru and Massachusetts need to work out their bs, so we can use this.

[@TazerFace13]

Can 2 people that drive the same vehicle have remote start on 2 separate phones?

[@flippino35]

i love the remote start i dont see the 4 or 5 year plan i only see the 3 year plan on my 2024 crosstrek limited

[@reg26]

Will the my Subaru App work with my wifes 2018 3.6 Touring? She has push button start and the remote start key fob.

[@alexpmo]

unfortunately, no. 😕 This first became available in 2020 on the Outback

[@reg26]

Thank You. I'm loving my new 2024 Outback touring XT. Your videos helped me make my choice . So I now own two white Outbacks :-) @@alexpmo

[@hnd2893]

Just got a 2024 Forester Limited w/Starlink Safety Plus, remote start doesn't work without cell service, I live in an area w/o cell service. Car is push button start. Are any there any options or work-arounds just short of moving to the city or purchasing the RES module/FOB kit? The car indicates it is connected to my home WIFI, but it seems it is only for telematics comms and updates. My Starlink and MySubaru app are installed and account is active.

[@mattsbrute]

If you connect your phone to your home wifi and use the app it should work for you. If your phone can make phone calls on wifi you should be fine. You car connects via Satellite.

[@hnd2893]

@@mattsbrute Thanks, but it needs cell service. I just tried again and here is the message I receive via email. ***Please manually start your Forester to ensure your system is not dormant if it has not been driven recently. Otherwise, please ensure your Forester is parked in a location with good cellular signal and try again later.

[@breynolds376]

Alex, I bought a new subaru outback 2022 that came with a 3 year starlink.contract..but I can't figure out how to use the auto start. Now that it's winter in Vermont. I'd like to be able to auto start my car from my phone.....do I need to talk to someone at the dealership where I bought it?

[@mattsbrute]

The free 3 year starlink is something different from the remote start. The free part is the red SOS button and the Information blue button on the ceiling. Im sure you already figured it out now as this question is 6 months old.

[@aleksandrkalinin9196]

There is a remote start function using keyfob (lock)+(lock)+(lock+hold), what to do if the car doesn't start that way? I heard a 'service mode' might be enabled, how to check its status and disable it to make the remote start operational? App method is not available. Thank you.

[@rickyspanish4440]

Do you need Starlink to use remote start?

[@jacksjaunts8580]

Remote start does appear to be available in Australia.

[@vernonpercell980]

Is there a way I can add my daughter 20 Impreza to my remote app. I have a 24 Forester 0:07

[@mmesina19]

Is there a way to add the heated steering wheel in the custom preset?

[@SageLakshmi]

No but it doesn't take long at all for that steering wheel to warm u0

[@mariecarlton5768]

Thank you, you have really helped me👍😊

[@alexpmo]

Happy to help!

[@seanmccutchan2361]

Is there a way to NOT have the heater/air on? I just want the engine to warm and I’ll turn on the heat once I get in the car. I don’t see an option to not have the climate control on.

[@Amberdogproductions]

Loving this feature.

[@amybeckmann41]

First of all, I love your videos and have learned a lot. However, I HATE this app. I live in Michigan and winter is here so I have wanted to start my car before I have to leave the house and too many times the network has been down. This app is absolutely worthless to me. I want the key fob remote start.

[@wendymeulemans708]

So you’re telling me I had no idea that using my remote was hooked into my starlink. Since I have a new car and I just purchased the three-year plan, can I go back and get the five-year plan I’ve only had my car for less than a month.

[@nancycole7210]

Can't thank you enough for the videos

[@alexpmo]

Happy you enjoy them!

[@1975jstar]

Can you lock car from app if the car is running?

[@Allioops810]

My daughter was in an accident with my 2024 outback limited. There was no contact from Subaru, nor did emergency get called.

[@rogerjr.mission2129]

How to avail the subaru app?

[@charlenephillips3074]

I have a 2018 Forester Touring and I cannot remote start using the app. I wish i knew that before I paid the $150. I called customer service for a refund but they only gave me a 50% discount. There should be something on the site stating which vehicles can use this feature up front.

[@ashten2005]

I have a key on my 23' so unfortunatly this isn't available to me. Not sure why Subaru couldn't make this available to both ignition styles if it's a feature you have to pay for via subscription.

[@AllisonFields-s7m]

I just bought a 2024 loaner car which didn’t have an owner and I can’t access the app. It must be registered to the dealership.

[@billmesheimer1513]

Do you have to pay to use the subaru app?

[@alexpmo]

Yes, 150/year on used cars. When purchasing new, you get a discount. $100 for 3 years, $175 for 4 years, or $250 for 5 years total.

[@daverowland7923]

Our 23 ascent app remote start worked perfect, our new 24 ascent remote start app only worked in front of the dealership. Is there some setting that will let it work Like our 23, very frustrating

[@alexpmo]

No changes have been made so it should work just the same. It does require cell service or WiFi connection to work. If it’s not working, you may have an issue with the DCM. I’d have your retailer take a look at it asap so you can get it sorted out while still under warranty.

[@sandygeddry724]

Does the My Subaru App need WiFi? I've been in a couple of places where the remote start would not work because there was no WiFi service. Also, I thought the Starlink app was discontinued.

[@SageLakshmi]

Yea needs to be online in order to use. The biggest draw back and almost enough to make me want to remote

[@UOIGET]

If I lost my key fob, can I use that app to drive my car home?

[@alexpmo]

you'll still need your key to drive

[@bradleynelson4275]

Does starlink’s cancellation affect this?

[@alexpmo]

Nope! The Starlink app was replaced with the MySubaru app.

[@wheresthepictureidk2817]

10 minutes isn’t long enough of an auto start time. I understand that in some areas of the world it’s illegal to leave your car running for longer than that. But Subaru should make the app area specific so it can allow for a longer start time. 20min would be nice

[@Kevin-mk6jo]

How about an hour? Two? What will make you happy 😅

[@SageLakshmi]

Well that escalated unnecessarily quickly!

[@thisspotrules3631]

You can delay the start time say 10 min then starts 10 min before you get in. Unless your car is under a foot of snow, 5 min is plenty of time to warm up a car

[@SageLakshmi]

@@thisspotrules3631 that's just it though... look at the demographic of where subaru owners live... So yea... more than 10mins

[@alexandrechabot2241]

Wtf, 10m is more than adequate.

[@seyoum4da]

Hi Alex is it possible to start the car remotely without the clyment control turned on? I tried and I couldn't.

[@mattsbrute]

Yes. You can create / save presets that you configure. I made a Summer preset and a winter preset.

[@cherricrittenden894]

2020 and younger models. Does it also costs to subscribe???

[@alexpmo]

available on some 2019 models like the Ascent and the Forester as well. Must subscribe and you must have push button start. It's $150/year on pre-owned cars. Hope this helps!

[@stevenm223]

Not available in Massachusetts

[@snafujag100]

Canada . New Crosstrek 3 years free🥳

[@alexpmo]

That's awesome! We get the roadside assistance/sos service free for the first 3 years. Remote start is extra!

[@Charkatak]

On my 2024 Impreza, the app remotely starts the engine if it was started normally at least once that day. If my vehicle sat overnight, remote start fails.

[@sterlingsimmons5604]

Hey why when i start the car innthe winters, the ac is on? Even when i do the preset

[@mattsbrute]

Your AC compressor is used for defrost cycle. It dehumidifies the air so your window clears. Your car uses the AC compressor year round.

[@HangTheTraitors157]

Hi Alex, Recently purchased a 2024 Crosstrek limited. The remote key fob rarely works when the car is parked in the driveway of the house I where I live - cant open/lock doors - something in the area is blocking the signal. The fob works perfectly everywhere else - of all the places for the fob not to work - outside ones own home - what are the chances of that? I have tried both fobs and it's the same result, so it is not a battery issue. I've mentioned it to the dealership and they asked if there were any telecom masts in the area - there are none. So I've been using the app to open and lock the doors for the past 4 months since I bought the vehicle (app is great by the way, thanks for the video). I guess the only way to solve the problem would be to get the fobs electronic signals re-set, which I'm sure the dealership will charge me for; or move house hahahaha! What's your take. Have you come across other Subaru customers with this problem.

[@mtpokit]

Sounds to me like you got the wrong fobs for the vehicle. Do the fobs work in other places besides home?

[@petersichel9934]

Since you mention the problem is specific to the driveway of your house, it could be caused by radio frequency interference. In most cases the source of the interference is coming from inside your house. Something you could try is to shut off the power to your entire house at the main breaker panel and then test if your key fob works as expected. If so you have confirmed it's coming from inside your house. After restoring power to your house you can test shutting off individual breakers to isolate which circuit or room is powering the device that is causing the problem. It might be something as simple as a wall wart or motion sensor for example. Some of these cheap off-brand devices can generate a lot interference.

[@HangTheTraitors157]

​@@mtpokitThanks for your reply. Yes, they work perfectly everywhere else. It is only in the driveway to the house that I have a problem. It is more of an intermittent problem now, I would estimate the fob works 60% of the time in the driveway. It works 100% of the time everywhere else.

[@HangTheTraitors157]

​@@user-3tf67bk46uHi, thank you for your reply. The fob problem is not as severe as it once was. I would say that it works in the driveway of the house approx. 60% of the time. It works perfectly in every other location. I live 5 hours drive from the dealership where I bought the vehicle (10 hour round trip). I am planning on moving house in the summer so hopefully the electrical interference problem will no longer be a problem. I was considering asking the dealership to change the fob codes, but considering I'm moving address I decided agianst it. Thanks again.

[@HangTheTraitors157]

​@@petersichel9934Thanks for the reply Peter. It did occur to me to do just that to try to isolate the interference signal, if it is indeed coming from the house where I am living. I didn't do it because I share the house with several other people and did not want to inconvenience them, even for a few minutes. Also, I plan to move back into my own home in the summer of 2024, which is 2 time zones away from where I currently reside. So hopefully no more fob interference problems. Thanks again. I should add that the problem is not as severe as it once was when I first brought the vehicle home. The fob works approx. In the driveway approx 60% of the time, which is still inconvenient but better than what is was before. The neighbours home are only feet away so the interference signal could easily be coming from them too.

[@joesteel]

But don't you have to have that star thing active?

[@jimaiken1167]

Why does the air conditioner come on when you use remote start? I start my car with the Subaru remote app and go to get in and the air is running. I didn’t set it up for air, I set it up for heat. Someone said this is by design.

[@shelleystead5799]

Thanks!

[@alexpmo]

You're welcome! Thank you for the super thanks!

[@setoman1]

Can’t remote start manual transmission models.

[@LarryJ-r8q]

So my local Subaru dealer has told me the Starlink was no longer in use?

[@alexpmo]

The Starlink app is no longer in use. But the roadside assistance/sos service is still in use. You now use the MySubaru app only for remote access. I know it's a bit confusing

[@joshhuber130]

Mine was $75 when I bought my outback but now I can only do the one year plan for 149.90 it won’t let me do more years? Idk

[@alexpmo]

Yes, the promo is for new cars when you first purchase. It used to be $75 total for the first 3 years a couple years back but now it is $99 total for the first 3 years. $149/year after that.

[@mohamedyahia6861]

I tray to get it but it is not working i also tray to make account but it didn't accept my vbn iam in Kuwait and have crosstrek 2023 with screen and start engine