Angela's Story - Stella Treatment: Dual Sympathetic Reset (SGB) for trauma

[@oliviaswann4686]

Sounds just like me in terms of symptoms actually

[@JWoo143]

PTSD - Stella Center / Stella Program/ SGB Block My experience: I received treatment from Stella Center to get the Stellate Ganglion Block. After paying them and driving hours away to get This treatment, I found myself in a doctors office where the doctor did not care! I was treated horrible. He wouldn't talk with me after the procedure. I left with a pain in my neck and the doctor told me there was no way that I could have a pain there from this procedure. He told me it must be a hair or pimple. I still have this pain 1.5 years later. He then would not respond or help me in any way. The office was also very religious, (Pushing their views on me after I woke up) which made me uncomfortable and I would have chosen a different doctor had I known. I contacted Stella and was offered a refund, which I accepted. Fast forward to today and I need the shots again. I contact Stella center to get it set up. Not only have they continued to raise prices but they are just as rude to patients. I asked if there would be a different doctor I could see and got set up with a video consult. I ended up missing the video consult due to a medical emergency and received the most hateful email from their COO. I was told that I do not need the treatment based on my file. I do not have a file, I did not join the video chat or take an assessment. Medical professionals working with mental health patients should not be sending out emails like this. That email could be the last thing somebody reads. Literally. Think about it. They have also blocked my phone number, I found that out before I got the email trying to reschedule. I'm not a mean person and don't disrespect anyone. They literally blocked my number because I missed the assignment video chat. The amount of disrespect I received is not fair. I am warning anyone who is looking into this company to not go through with their services. I have found a doctor local to me who is willing to do the shots for less than half of what Stella was charging. Also Pain management is another option covered by insurance if you have other spine problems. As the shots go to the same exact place and is the same treatment just for pain and much more. Mental health is important and this company literally robs its Patients and Drs out of money and dignity. Check Glassdoor and look what the employees even say. It's disgusting

[@sobare5491]

Thank you for your honest review. I actually considered their services for a moment and now know not to. It is nice that they refunded your money due to pain and inefficiency.

[@JWoo143]

Of course! I just wish I could get my story out to more people about this company and their tactics. I have nasty emails from the COO and even msged the CEO with no response. The “refund” didn’t cover the procedure and pain I endured. Not to mention the pain they left me in. You can even add mental abuse and patient discrimination to the list. Like I said there was no assessment for them to go over when they refused me. I get my shots this week. From a pain dr that my insurance is covering. I’ll be out of pocket less than $150 and I don’t have to travel and be treated like dog crap by the drs and COO of STELLA.

[@JWoo143]

@@sobare5491added