Are all warranties rubbish?? Truma Powrtouch Motor mover woes!

We have a motor mover on our twin axle caravan.
The problems started early this summer of 2024 and the front left motor wasn’t working.
This vlog is about what went wrong, and how to investigate the issue.
Truma helpline number is - [phone]
I hope this helps anyone with the same issues.
Tanks for watching, Andy.

[@CaravanningwiththeCoxs]

Powrtouch are always spot on glad your sorted 👍🏻

[@tanksontour]

@@CaravanningwiththeCoxs thanks for your input too 🙌…..oh I have watched your lychett manor vlog, I need to comment, I watched on the tv late in the evening when you released it 🤦🏻‍♂️ cheers Andy and Kim.

[@CaravanningwiththeMrs]

Interesting and worth remembering incase it happens to me. Yes, 5 year support equals piece of mind.

[@tanksontour]

Thanks for watching and the comment. It’s good to know that this warranty is worth something, I’m 100% sure that if I couldn’t deal with it we would have had an engineer out. 🍻 cheers, Andy and Kim.

[@CaravanningwiththeMrs]

@@tanksontour Yes, when we got the caravan the motor mover intermittently stopped & started. They tried to diagnose it over the phone, as they did with you, then sent an engineer out a couple of times. Finally put it down to some interference from somewhere as it works nearly everywhere except up my drive! - it is intermittent, so I can live with it. Should really do a vlog on it I suppose.

[@keithalisonpreston9327]

Hi Keith said that's worth knowing. Christmas in caravan get some Christmas lights on it. Ours is on the drive lit it with lights. 😊. Thankyou. X

[@tanksontour]

I’ll see what Kim wants me to do, we do have some ’cherry’ lights in the garage that we used with the motorhome, if I get time later, I’ll have a look for them. Thanks for watching and the comment. Andy and Kim.