ASB's Policy: Feedback Complaints Response Mechanism (FCRM) (English)

We are thrilled to present our latest video introducing our Feedback Complaints Response Mechanism (FCRM). At ASB, we are committed to transparency, accountability, and continuous improvement in all our projects and initiatives.
In this video, you will learn about our FCRM, which serves as a platform for community members, stakeholders, and partners to provide feedback, raise concerns, and seek resolution regarding our programs and activities.
We believe that effective feedback mechanisms are essential for ensuring that our projects meet the needs and expectations of the communities we serve. By actively listening to feedback, we can identify areas for improvement, address issues promptly, and strengthen our impact on the ground.
Watch the video to discover how our FCRM works and how you can participate in shaping the future of our projects. Your feedback matters to us, and together, we can create positive change in Indonesia, the Philippines, and beyond.
Don't forget to like, share, and subscribe to our channel for more updates on our work and initiatives. Thank you for your support!
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