ASKING THE HARD QUESTIONS WITH NEWELL COACH VP OF SERVICE, TODD DILLS

  Рет қаралды 21,316

RVing with Andrew Steele

RVing with Andrew Steele

Күн бұрын

Пікірлер: 64
@roostercogburn746
@roostercogburn746 4 жыл бұрын
Andrew is quickly becoming the Premium Coach personality!
@hcrffi
@hcrffi 4 жыл бұрын
👍👍Two thumbs up for the Newell's After Care Customer Service.
@thyhangman
@thyhangman 4 жыл бұрын
Great interview Andrew! Reading through the Newell forums and groups it's easy to see that Newell owners are happy and proud of their coaches and the Newell factory.
@mauricetucker8535
@mauricetucker8535 4 жыл бұрын
Very informative on a Newell ! Thanks Andrew and Newell rep! Thanks Andrew for video.
@Assassin1959
@Assassin1959 4 жыл бұрын
Great questions Andrew and this VP has so much to say, he was having difficulty getting it out and explaining things.
@winebox
@winebox 3 жыл бұрын
That rain just makes the coach extra cozy. After watching all these Newell vids, I'm manifesting like crazy.
@tahltan1910
@tahltan1910 4 жыл бұрын
Newell has my vote 👍🏼
@deanstoops26
@deanstoops26 4 жыл бұрын
Todd speaks the truth. I have a 1993 Newell 316. I started restoring it when it was 20 years old. I called Newell numerous times with questions and to order parts. I talked directly to guys who remember building my coach. (It was originally built for the Steve Miller Band). Even though I didnt buy directly from them they treated me very well. I also had to call their weekend emergency number once while I was traveling and had a problem. They called me back ASAP and offered help just as though I had bought it new from them. I will definitely be calling Newell when I'm ready for my next coach!
@horizon42q
@horizon42q 4 жыл бұрын
Very cool
@voteeffevansfinancialfreed190
@voteeffevansfinancialfreed190 4 жыл бұрын
you doing a great job filming and interviewing, the manufacture of the home am working hard to be the owner of one of their 2022 fleets,,,, am a fitter mechanic myself, the distance from South Africa to Miami will not deter me from owning one,,,,thanks a lot Andrew, phenomenal work you doing
@FrenchEros
@FrenchEros 4 жыл бұрын
Thank you, thank you, thank you a million times. This is the video I’ve been waiting for for a long time. Awesome job Andrew. Wow!
@bobmullen1645
@bobmullen1645 4 жыл бұрын
Good morning Andrew. What a pleasure to witness your development. I have been faithfully watching your videos for over a year now. You are growing and flourishing at a much higher rate now. The "from the hip" method is going away. Replacing it with planning, and systems to produce the highest quality video you can provide. This was one of your very best interviews yet! While the guest was a large part of that, you should be commended. Thank you for what you do. Enjoy your holidays,, and thank you again. 😊
@braddenton7673
@braddenton7673 4 жыл бұрын
Enjoyed his passion.
@troygreen9321
@troygreen9321 4 жыл бұрын
Very good job Newell and Andrew
@jay0726
@jay0726 4 жыл бұрын
Great question's.. Andrew alway's wonderful seeing the best video..🤠
@radradrad
@radradrad 4 жыл бұрын
Excellent video Andrew. Thank you.
@stu2355
@stu2355 4 жыл бұрын
A great q and a session Andrew and Newell offering superb service.👍👍
@markhowell3916
@markhowell3916 3 жыл бұрын
My father loved the Newell family. He bought 3 or 4 new ones. He just thought they were the best. He once drove 1800 miles to have a wall thermostat that anybody could replace. I asked him about it and he just said “I was ready for a road trip.” I used to tease him he was like the Lab in front of the wood stove. I told him he would get off the mat and greet other owners. He owned and used his last Newell until he was 87.
@davidmcconnell8690
@davidmcconnell8690 4 жыл бұрын
Excellent. Great comments. :-)))) :-))))
@williamsneedjr4129
@williamsneedjr4129 4 жыл бұрын
This was a great video and I wish all the RV dealership be like this
@eliascolon3996
@eliascolon3996 4 жыл бұрын
Thank You Andrew!!!! awesome video, buying my new newell next month this video is so helpful, keep up the awesome work. God Bless
@RVingwithAndrewSteele
@RVingwithAndrewSteele 4 жыл бұрын
Congrats! The more I got to meet and know the team at Newell, the more I was impressed. More videos sharing the Newell Coach experience coming soon!
@williamoverton7265
@williamoverton7265 3 жыл бұрын
Outstanding
@kb748
@kb748 4 жыл бұрын
Great interview Andrew
@wonderingtimesllc7203
@wonderingtimesllc7203 3 жыл бұрын
Newell is certainly on top of continuity of departments and all a one stop shop.
@foretravelman
@foretravelman 4 жыл бұрын
Great interview Andrew! We have a Foretravel now, but sure have lusted over a Newell!
@derricwilliams1913
@derricwilliams1913 4 жыл бұрын
Outstanding video Andrew, lots of very useful info if you're looking to purchase a high end coach. Sounds like Newell is at the head of the pack in service,and if you're gonna spend $2 million on a coach,you want,and expect nothing but the best in every facet of that coach,especially service. Keep up the great work.
@craigorford9932
@craigorford9932 4 жыл бұрын
Great vlog Andrew,hope you are staying safe and enjoying life.
@kevinmaher6765
@kevinmaher6765 3 жыл бұрын
Brilliant Andrew
@kevinmaher6765
@kevinmaher6765 3 жыл бұрын
Newell are summit else eh wow service incredible I envy no one whose dream has come true god bless em all and God please forgive 🙏 and bless America 🇺🇸
@williamlambert2865
@williamlambert2865 4 жыл бұрын
Love these in depth interviews, learn so much about service. Unfortunately, unless I win the lottery I am going to stick with buying a production coach. Would love to see you do a sit down with Entegra.....(I guess you know by now, that will be the production coach for me). Love your videos.
@calebbyers
@calebbyers 3 жыл бұрын
Don't need to win the lotto just have good credit and $5000 a month for 40 years. (Which is still alot)
@markhowell3916
@markhowell3916 3 жыл бұрын
That Gent rocks it!
@bobabooie6389
@bobabooie6389 4 жыл бұрын
Great video 👍👍👍
@horizon42q
@horizon42q 4 жыл бұрын
Newell is the best in the World Andrew, I’m going make a prediction. If I win the Megamillions or Powerball I will for sure buy a new Newell. Because! I am a true RVer! Michigan, Traverse Bay RV Resort!
@madein_america
@madein_america 4 жыл бұрын
3:41 review that white and grey coach I’m a serious buyer
@dexterm7466
@dexterm7466 4 жыл бұрын
3:03 Oklahoma
@jdaniellabelle6638
@jdaniellabelle6638 4 жыл бұрын
I remember an episode where Brian P said that a new coach was 2 years unlimited miles warranty and a used was 2 years and 24,000, i don't know who was correct on the warranty question, Newell always has been my dream coach, so i watch everything about Newell's coaches hoping one day when I retire to have mine built to my specifications
@TheOlHippie
@TheOlHippie 4 жыл бұрын
Interesting video. Now, if I could only afford one.
@earlribaudo4807
@earlribaudo4807 4 жыл бұрын
Andrew, go to AZ Repair channel, James has a 2019 Tiffan that hit something head on. He is repairing it. Interesting video. Also great video. If I had two and a half million, I would definitely buy one. Some great info.
@wonderingtimesllc7203
@wonderingtimesllc7203 3 жыл бұрын
Andrew and ANS is the Motor Coach authority on whos doing what where. He's s doing a Knock Out job!
@deanstoops26
@deanstoops26 4 жыл бұрын
Mitch Mills , I will probably never be able to justify the cost of a new Newell. I am thankful that there are other people who can afford one though because every new Newell becomes a more affordable used Newell. The great support Newell offers makes an old used Newell more desirable for potential owners on the used market who are not enjoying a "millionaires life"'
@russellpottenger8584
@russellpottenger8584 4 жыл бұрын
Great points you make Dean. I’d much rather buy a well maintained factory serviced 10-15 year Newell than a new upper tier production fiberglass coach.
@mileage_master
@mileage_master 3 жыл бұрын
Newell should pay a guy like Andrew to record and edit the customer’s walkthrough into a video project that is delivered to the customer. That may help the customers retain/relearn the information during the walkthrough. It would have to be a template that could be put together by a computer so they could have it when they leave the factory.
@rayverhelst
@rayverhelst 4 жыл бұрын
Andrew, I remember visiting the facility and speaking with Brad Pitt. He spoke of the NASCAR heritage and that they provided a 2-year warranty with unlimited miles. He used both Newmar and Foretravel for comparison where these types of drivers can use up the included miles well short of the warranty period. Is that something I mixed up or was this a fact that has changed? This is one of the most unique warranty feature I had ever heard of and I as a west coast resident, I considered that to be a deal maker for me.
@ledebuhr1
@ledebuhr1 4 жыл бұрын
You mean Brian Pitts.
@rayverhelst
@rayverhelst 4 жыл бұрын
@@ledebuhr1 You're right. My mistake.
@DLTJR1959
@DLTJR1959 4 жыл бұрын
If you are a multi-millionaire and want a bus Newell and a Prevost conversion are your two top options. Newell offers excellent service and support. That type of support costs a lot of money. The old adage is if you have to ask you can't afford it. A bus is a bus and the systems are complicated and need constant attention. It takes a lot of money to keep them on the road. I know that Newell offers great service but there are folk that can work on buses. Close convenient service centers can be problematic with any bus though. Concerning the learning curve, I've owned my Wanderlodge a year now and I am constantly learning the bus. It's that complicated.
@marioescanuelas8167
@marioescanuelas8167 4 жыл бұрын
Just need 2.2. 😳
@ozarkliving7263
@ozarkliving7263 3 жыл бұрын
Does Newell have an electric coach on the roadmap? Like a train engine that has diesel motors powering generators that drive all electric drive motors.
@scottbarnett5916
@scottbarnett5916 4 жыл бұрын
Mr. Dill ought to take the coach out after they correct anything on the 135 point checklist. Then he can see if his people are doing their job.
@michaelbrown9363
@michaelbrown9363 4 жыл бұрын
Excellent interview. Your edit of the conversation is a bit aggressive and jumpy. Not hating, just providing some feedback. I enjoy your content.
@oregonriverman2
@oregonriverman2 4 жыл бұрын
Nice hat bruh!!
@RVingwithAndrewSteele
@RVingwithAndrewSteele 4 жыл бұрын
Yeah buddy! Always repping my bros in Oregon. Hope to see you down in Florida soon!
@mojo68mitch
@mojo68mitch 4 жыл бұрын
Sounds really good in front of the camera. Everybody’s stuff is the best. Nobody admits to not bein the best, obviously!! Millionaires life is not in my wheelhouse.
@jethrezelquizol6690
@jethrezelquizol6690 4 жыл бұрын
That was Great, onya guys im a Liberty fan but your twisting my arm here lol. Mate ya didnt ask him about Overseas Customers ...
@You2Nosey
@You2Nosey 4 жыл бұрын
What happens after the 2 yr warranty is up?
@shaneshane2718
@shaneshane2718 4 жыл бұрын
If a Canadian purchases at coach anything that's propriety to you people how would it get fixed in Canada
@davidharrison3173
@davidharrison3173 4 жыл бұрын
Whatnot is my drinking game.
@ransomtester5347
@ransomtester5347 3 жыл бұрын
😎
@richardgreene3460
@richardgreene3460 4 жыл бұрын
ONLY a 2 year/24 thousand mile warranty on a $2.2 million coach is ABSOLUTELY ridiculous! For that much money, I was expecting at least a 5 year unlimited mileage! What is the warranty on other brands?
@RVingwithAndrewSteele
@RVingwithAndrewSteele 4 жыл бұрын
I don't know any RV brands that have a warranty over one year, except Newell Coach.
@johnbloxham9028
@johnbloxham9028 4 жыл бұрын
$2M to buy and only a 2 year warranty? That doesn't sound so great to me. Great support though. But pricing is WAY more than I would ever pay.
@williammclendon3511
@williammclendon3511 3 жыл бұрын
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