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US Army Veteran and 3PL owner Mike Diaz explains what attributes great customers have. He gives you an example of what attractive and unattractive customers look like.
Produced and Filmed by LD6 Media
For those who are having challenges with 3PL warehouses
Those planning to outsource and need support
Wanting to join the industry
Those wanting to elevate a career in logistics
Returning veterans curious about a logistics career
Workers wanting to improve their work environment
Need Support or advice?
Just connect with me on LinkedIn and send me a message or email
/ michael-diaz-24220191
mdiaz@lms-solutions.com
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0:00 - Intro
0:37 - Accounts in a 3PL
0:50 - What is a Good Quality Customer?
1:15 - Different Industries handled by 3PL's
2:17 - Impact of Different Equipment on Labor Pool
3:29 - Customers unfamiliar with Logistics
4:34 - Old School & Paper Based Customers
5:49 - Customers whose Goods are not ready to pass through a 3PL
6:58 - Customers having Great Communication Skills
7:19 - Customers that can Integrate
8:55 - Customers having Proper Documents
9:49 - Customers having a Savvy Logistics Team
10:45 - Customers having lots of Ins & Outs
11:52 - Customers that Pay their Bills
13:46 - Customers having Terrible Communication
14:20 - Customers who don't know what's coming in
14:49 - Units of Measuring
17:08 - Customers having Dead Inventory
18:34 - Customers that don't Pay their Bills
20:15 - How to get a Great Service?
21:47 - Tips on how to become an Attractive Customer
22:38 - Outro