After owning 2 of these for a few years I have a story for you all about Awair! There used to be in app notifications where it would alert you if there was some sensor reading that was trending downwards. At first the notifications would work great and then all of a sudden if you went to view past notifications in the app they were a rolling 7 days behind for some reason. I opened a ticket with Awair and for literally a year the ticket was kept open with me asking every month about it and support stating they were working on it. Eventually it stopped working completely and support stated that they didn’t have enough support staff to work on the issue anymore and they closed the ticket. Latest version of the Awair app has a setting for notifications per device, but you will never receive notifications and they have completely removed the section to view any past notifications. If you would like to see the tickets and emails or screenshots, I can provide them!
@AirPurifierFirst Жыл бұрын
This is something new on the channel! 😊 What do you think should we continue making air quality monitor reviews?
@kastefer7827 Жыл бұрын
Do you think you can make videos of air quality sensors vs the sensors that come with air purifiers? It would be good to see how accurate they really are and if auto mode is a good idea
@AirPurifierFirst Жыл бұрын
This is a great suggestion; thanks a lot!
@kastefer7827 Жыл бұрын
@@AirPurifierFirst of course! I’m mainly curious if auto mode on my 300S is actually useful and not just a gimmick
@AaronR-C Жыл бұрын
The introduction to the video says this is an air purifier 0:41 although the rest of the video is clear on its function but this might be confusing to beginners.
@catherinecheung2078 ай бұрын
@AirPurifierFirst does any of the monitor sent alerts to your phone if PM is too high?
@AirPurifierFirst8 ай бұрын
Yes, almost every smart air quality monitor has an advanced notification system.
@SK-dn9nk Жыл бұрын
Older products will no longer be able to use the software. Buy new products whenever they come out. lol.
@sunrudivan87677 ай бұрын
Awair will not refund you money if you decide to return. I sent mine back in unopened box and they said they dont have money.
@JacobSeifert6 ай бұрын
That would be illegal in the EU. Probably also in any other market Awair sells their products.
@ChineseCommunistParty. Жыл бұрын
Thanks for you channel, I live in London a very polluted city and the air quality is terrible in and outdoors. Ordered and air purifier and it will come tomorrow, learned a lot about them from your channel so thank you.
@AirPurifierFirst Жыл бұрын
I'm glad to hear that! Wish you lots of clean air with your new pet 😊