Remotely Update - an Update on an open source, free alternative to TeamViewer, Anydesk, GoToAssist..

[@Rayburn96]

I absolutely love Remotely! After watching your other video last year I use it all the time now. It's amazing!

[@AwesomeOpenSource]

I agree 100%!

[@vkeychaudhari]

Can you help me for this error - connection disconnected with error 'error server returned handshake error handshake was canceled.' How to fix this issue ?

[@oakfig]

I'm a subscriber now. Keep the content coming. We're always looking for the next awesome thing to start using!

[@AwesomeOpenSource]

Thank you for subscribing!

[@alexnadrk.1544]

Thank you for your video! I installed it and now can test and use! Great Tool! no uvnc in RDP any more!!!

[@AwesomeOpenSource]

Glad ti's working. Interesting note, the developer posted a comment on the remotely Reddit the other day, and said he is again working on the project, and will provide the code as open aource still to the new maintainers when he's done. So updates are coming as well.

[@alexnadrk.1544]

​ @Awesome Open Source Updates it's always good news. Brian, may be you can help with one thing. I can not find any info about Quick support agent customization. Have you set up your own "Installable Instant Support Client" (.exe with buildin ID of your 'Organization') ? if you do, can you, please, share some info ?

[@air-drive]

Smooth as silk, Thank you!

[@AwesomeOpenSource]

My pleasure!

[@Glatze603]

Thanks a lot for your really good videos - I enjoy your work.

[@AwesomeOpenSource]

Thank you. It is truly my pleasure.

[@ThePepefl3]

thank you. it works like a charm.

[@AwesomeOpenSource]

You're welcome!

[@harinikeshr6787]

How to customize the installer with changed title and set the organization filled ready for installation?

[@AwesomeOpenSource]

Depending on what you are asking about... the server side has a white-labelling setting in the admin area. The clients require you to create your own github actions and build the client with your changes in place as I recall. I believe it's documented in the readme on github.

[@rodrigojustino778]

I'm trying to decide between the services but it seems the remotely and meshcentral sites are no longer available are they being discontinued?

[@AwesomeOpenSource]

The Remotely site is no longer up, but it is still in active development. Check out their github page for more inso. github.com/immense/Remotely. MeshCentral was a fully funded project by Intel, unfortunately the two men working on it at the time are no longer working at intel, but maintain the project in their volunteer time, so the project is still alive and moving forward. You can find more info at meshcentral.com/info/.

[@80robina]

You guys heard of meshcentral, what you think of it

[@AwesomeOpenSource]

Indeed, and I've got a couple of videos on Mesh Central. I really like it, but it serves a slightly different purpose for me. Remotely gives me more of a TeamViewer / Anydesk option for clients, and Mesh is for constant "anytime" access.

[@80robina]

@@AwesomeOpenSource meshcentral you can send link invites, the user downloads a run file via Web browser and the person the other end can control the users pc, this mind you, you can't see the uac admin prompt as you havnt installed the client on the clients pc, only downside

[@Progamer833]

what means "Must be built from source to target specific server URL." by Installable Instant Support Clients? I don´t get it

[@AwesomeOpenSource]

So, if you don't want to have to have the end user enter the server URL manually into the client settings the first time they run it, you can have the system download clients built with the server URL already set, but you have to build the project yourself with the URL set already.

[@cozma73]

Hi all! I installed remontely in docker, port 5000 is open, clients do not see the server from the external Internet. The port is open on the router.

[@AwesomeOpenSource]

When you install a client over the internet, is the port part of the URL shown in the settings? Are you using a reverse proxy? How is it setup?

[@cozma73]

@@AwesomeOpenSource Good morning, the problem turned out to be in cloudflare , for some reason it does not pass the client to the server. The server itself comes in without a problem .

[@AwesomeOpenSource]

Did you resolve it? I know for a video I'm working on now, I had to enable gRPC on the network I was using in the cloudflare panel.

[@cozma73]

@@AwesomeOpenSource I did as you said . Now there is an error when connecting to the ERR_TOO_MANY_REDIRECTS server. Bad cloudflared /

[@cozma73]

@@AwesomeOpenSource I figured out the problem , it was necessary to create a rule for the ip address in cloudflared "Configure the Security Level setting available in Security - essentially off "

[@vkeychaudhari]

Sometime getting following error - connection disconnected with error 'error server returned handshake error handshake was canceled.' How to fix this issue ?

[@AwesomeOpenSource]

I'm afraid I don't know. You can ask over on Github though. github.com/immense/Remotely/issues

[@vkeychaudhari]

@@AwesomeOpenSource thanks

[@ckourelas]

Great Video as always, thank you! Did you manage to install the client on Windows? Tried several times and keep getting errors. Any ideas?

[@AwesomeOpenSource]

No. I moved my VM though, so I’ll try again.

[@ckourelas]

@@AwesomeOpenSource thank your for your response. I’ll wait for your update.

[@luwk]

Can you use remotely to turn on a remote computer

[@AwesomeOpenSource]

No, but i do have a pi KVM I’ll be doing a video on which will let you do that.

[@dapotpanda]

Hi, can you demo or explain how to setup unattended session? thank you.

[@AwesomeOpenSource]

Let me see what I can put together.

[@cattivello]

Hi, I found you out via OneMarcFifty. I saw you have an amazing amount of tutorial on open-source and is really refreshing to see so much possibilities. I am looking at an alternative to teamviewer and saw this video for Remotely. However, not sure is a temporarely issue, when I go to the mentioned website, I am unable to open it up at all. Is the project dead? or is a temporarily issue with the website?

[@AwesomeOpenSource]

The Remotely project was handed over to a different company, who has said they'll be updating it in the coming months, so I hold out hope that it will be back. In the mean time, check out RustDesk for a good team viewer alternative. I have two videos on it. One for the install / setup, and one for the security side.

[@cattivello]

@@AwesomeOpenSource thanks for the answer. I will check it out.

[@cattivello]

@@AwesomeOpenSource wie. Fantastic. Rust desk is going to be my supporting tools from now on. Will test the server how it performs on a raspberry pi 4. Thanks for the tip

[@AwesomeOpenSource]

My pleasure!

[@hiddenpcmaster]

With the new ownership not updating, Do you still use Remotely? Your help in getting setup has turned me into a Remotely fan boy. Thank you.

[@AwesomeOpenSource]

I hate to see it just sit, and keep hoping Immense will do something with it, but as long as it's still working, I'm super happy. I am also a huge fan of it.

[@hiddenpcmaster]

@@AwesomeOpenSource Thank you for the reply and your help.

[@hiddenpcmaster]

I noticed an update this past September on GitHub, im not really sure how to go about updating to the latest. It could make for a good video?

[@adalahian]

how about the comparation between this and rustdesk?

[@albertolopez7420]

Very nice tool! How does it compare to guacamole? I would appreciate your opinion. By the way, great video!

[@AwesomeOpenSource]

I'm messing with Guacamole now, and it's not bad. I'm thinking about a roundup of MeshCentral, Guacamole, and Remotely as RMMs compared.

[@albertolopez7420]

@@AwesomeOpenSource Well, that would be great! I look forward to it!

[@michaelhornback7837]

I've tried to do a little bit of research myself I was wondering if there's a way to add like a virus or malware scanner so you could do that remotely as well and once you're connected do you have to go to a website and download something I was hoping there was a way to integrate something into remotely

[@AwesomeOpenSource]

It has a file transfer option that you could use. The project is on Pause, but you could put your idea on the remotely_app subreddit.

[@faisalniaz4902]

how to connect to more than 3 computers at a time sir

[@AwesomeOpenSource]

Separate tabs would be the way I would do it, or separate browser windows.

[@Nosuchthingasnormalhere]

i want to get remotely unattended access agent installed remotely via powershell or cmd, without needing to download the exe on the remote pc. It would be better if the script could go download the exe file and then execute it to install. Any idea how to do such a thing?

[@AwesomeOpenSource]

No, not really a powershell user, though I'm sure its capable of doing it.

[@johnfermor]

Thanks. Great video Brian. Have it all setup and running on Ubuntu 20.04 VPS but I can't seem to change any server or brand settings. Nothing happens when I press the "Save" button; the page just 'refreshes'. I have tried several browsers on several different devices. Would the VPS being behind CloudFlare cause this? If not any ideas? John

[@AwesomeOpenSource]

Not that I know of. You might ask over at the subreddit. I’m just not sure.

[@Glatze603]

when I login to a remote Client, I get resolution of 1024x768, but the client is set to 1920x1080. With the options "Fullscreen" or "Fit" I can't change this?!?

[@AwesomeOpenSource]

Again, not sure why that’s happening. I use it for some clients and always get their set resolutions. The full screen option just makes it go full screen for me. Fit, I’m not sure what it’s real function is.

[@JohnHollowell]

What is that dashboard you are using?

[@AwesomeOpenSource]

Can you be more specific?

[@madyaSwaroopa]

Please share the link details

[@AwesomeOpenSource]

which link are you looking for?

[@saradossantosfreitasdesous2767]

Consegui instalar o Remotely e funcionou estável. Agora 2 situações. Caracteres do teclado bugado e não tem a opção de copiar e colar de forma rápida os textos dentro da sessão remota

[@AwesomeOpenSource]

Me he dado cuenta de que cuando me conecto a máquinas con Windows pierdo el teclado de vez en cuando, o emite caracteres extraños. Ahora podría ser una configuración de su selección de idioma para el teclado, ya sea en su máquina local o en la máquina remota, pero lo más probable es que el antivirus o el antimalware interfieran con la conexión. Solo mis conjeturas.

[@MdMozammelHossain]

Where the client software ?

[@AwesomeOpenSource]

When you install the server, the client software is available on your site under the Downloads option on the left. If a user isn't logged in, they can still get to downloads to download the client, and if you are logged in as an admin user you can download the versions for unattended access.

[@psycl0ptic]

looks like only resident agent for Mac OS...no instant support for Mac installer?

[@AwesomeOpenSource]

I didn't even notice the resident agent. That's newer... but no, no instant support yet.

[@rguifa]

It appears that the main site is down.

[@AwesomeOpenSource]

Yes, Remotely was moved to a new github owner. Search for Immense/Remotely and you should find it, but the main site was removed by the original owner after giving over control to Immense.

[@rguifa]

@@AwesomeOpenSource thanks. Your videos are great by the way..

[@ReVoX11651]

Any alternative to control MacOS devices?

[@AwesomeOpenSource]

MeshCentral is my pick.

[@theurs2]

@@AwesomeOpenSource is it good perfomance for 4k+ display?

[@AwesomeOpenSource]

@@theurs2 I don’t know. Haven’t tried it, but let me know.

[@computerclassesseniors]

Facing issues while installing Remotely package in Google Cloud VM (ubuntu based) >>>> Challenge failed for mydomain http-01 challenge for mydomain >>> Cleaning up challenges Some challenges have failed. IMPORTANT NOTES: The following errors were reported by the server Domain: mydomain Type: dns Detail: DNS problem: query timed out looking up A for mydomain ; no valid AAAA records found for mydomain Installation completed. can someone please help?

[@AwesomeOpenSource]

Remotely is under new ownership, and will have new updates later this year, or early next year. In the meantime, you might check out my video(s) on RustDesk as an alternative.

[@computerclassesseniors]

@@AwesomeOpenSource Thanks for replying my comment. I did check rusdesk video. Its awesome. Is there a way to customize client app. Can u create a tutorial on it or can you enclose a reference in description. Thanks

[@niazagamaduk2354]

i am complete installation but not open site

[@AwesomeOpenSource]

make sure the remotely service is running. In the terminal do sudo systemctl status remotely and see what it says.

[@yourpcmd]

I got remotely installed and used it with no issues, until today. Rebooted my server and now I have a 502 Bad Gateway to Remotely. Edit: I fixed it. I had to log into Portainer and Start the container. Any way to have it auto-start once the server is back up after a reboot?

[@AwesomeOpenSource]

You may need to restart the remotely service. From the CLI make sure to type - systemctl start remotely

[@NawarALMallouhi]

Does it support unattended access ?

[@AwesomeOpenSource]

Yes. It does. There is a "resident agent" for each OS

[@NawarALMallouhi]

@@AwesomeOpenSource which one do you recommend remotely or mesh central ?

[@905jay]

How do I configure the unattended windows installer to remotely access Windows desktops without the user having to interact with me or the program? I have this setup for teamviewer on family members computer so that I can assist them, without them having to lift a finger. When I attempt to configure this using remotely, the portable version works, but the installer doesn't. Any place you can point me? Or any advice you can give? I am self-hosting on unraid server in docker

[@AwesomeOpenSource]

When you say the installer doesn’t work, can you tell me if anything runs, or it won’t run at all?

[@905jay]

@@AwesomeOpenSource I posted in the reddit folrum also, where I placed the log output and some further detail www.reddit.com/r/remotely_app/comments/ogcfgx/windows_unattended_installer/ What I am trying to do is get the Installable Support Client and the Resident Agent to work. When I try to use the full installer for background, unattended access I get an error: An error occurred trying to download '127.0.0.1:5000/Content/Win-x64/ClickOnce/Remotely_Desktop.application'. See the setup log file located at 'C:\Users\Family\AppData\Local\Temp\VSD8696.tmp\install.log' for more information.

[@905jay]

The installer log shows the following: The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [NTProductType] = 1 {int} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 10.0.0 {version} Running checks for package '.NET Desktop Runtime 5.0.5 (x64)', phase BuildList Checking conditions before installer checks for command 'net5desktopruntime_x64\windowsdesktop-runtime-5.0.5-win-x64.exe' Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false Result of checking conditions before installer checks for command 'net5desktopruntime_x64\windowsdesktop-runtime-5.0.5-win-x64.exe' is: No action Running external check with command 'C:\Users\Family\AppData\Local\Temp\VSD8696.tmp et5desktopruntime_x64\NetCoreCheck.exe' and parameters 'Microsoft.WindowsDesktop.App 5.0.5' Process exited with code 0 Setting value '0 {int}' for property 'NetCoreCheck' The following properties have been set for package '.NET Desktop Runtime 5.0.5 (x64)': Property: [NetCoreCheck] = 0 {int} Running checks for command 'net5desktopruntime_x64\windowsdesktop-runtime-5.0.5-win-x64.exe' Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false Result of running operator 'VersionLessThan' on property 'VersionNT' and value '6.1.0': false Result of running operator 'ValueEqualTo' on property 'NetCoreCheck' and value '0': true Result of checks for command 'net5desktopruntime_x64\windowsdesktop-runtime-5.0.5-win-x64.exe' is 'Bypass' '.NET Desktop Runtime 5.0.5 (x64)' RunCheck result: No Install Needed Launching Application. URLDownloadToCacheFile failed with HRESULT '-2146697211' Error: An error occurred trying to download '127.0.0.1:5000/Content/Win-x64/ClickOnce/Remotely_Desktop.application'.

[@AwesomeOpenSource]

@@905jay looks like the IP is set to your local host, instead of your Remotely Server. This may be an issue where you need the URL of the server setup ahead of time. Let me see what I can figure out.

[@905jay]

@@AwesomeOpenSource I am assuming, on my publicly accessible server, I need to inject that URL "[e-mail]" into the windows installer in some way, or have the windows installer point back to my publicly accessible server, but for the life of me I can't figure out how lol the portable version works, but I would require something unattended which is why I stuck with teamviewer and it's nags for so long

[@eniszulufepustampasic2799]

there is no win 64 zip anymore, but linux instaltion is in zip now so after downloading I don't know what to do with it.... complete bullshit

[@AwesomeOpenSource]

When you go to the Downloads of your server, there should be a win64 exe or msi file you can get.

[@nateschock99]

@@AwesomeOpenSource The most recent Win64 version server install file Remotely_Server_Win-x64.zip is from Sept 2022. The newer updated installers only have Linux.

[@movieraja6302]

now not working and not install ?

[@AwesomeOpenSource]

Remotely is under new ownership, so give them time to make some much needed updates, and we'll see how it goes.

[@andyfranks2337]

This looks really good, but I can't get the linux client to work. The installable agent works for chat / scripts and stats, but not remote support. The Windows client works without issue, shame as this could be really useful. I can't figure out how to debug it either. :-/

[@AwesomeOpenSource]

I've not had any issuesgetting the linux client to run, so not sure what the issue could be. What distro are you running the client on? Also, you might go over to reddit to the remotely_app subreddit, and ask there as well. The developer does still answer questions from what I've seen.

[@andyfranks2337]

Thanks for this suggestion, went onto the Reddit page, posted my issue and turns out an update broke it, developer has now apparently fixed it, testing later. Thanks for the Reddit suggestion, github on pause so couldn't post there. Thankyou!!

[@micky1067]

Is so great you make so much videos about Open Source. I like it so much. Sometimes I find some new software never mind. So .. Remotely ist great. But is not like Teamviewer and Anydesk. Behind a proxy and firewall I can not connect without admin rights. Is a pitty. But Rustdesk, MesCentral and other also not working. Hope it will coming soon. Greetinsg from germany

[@AwesomeOpenSource]

I'm glad the videos help, but firewall shouldn't have anything to do with administrative rights on a machine. There may be some other issue at play on the machine itself that is restricting your access.

[@micky1067]

@@AwesomeOpenSource Hi.. Yes can be. Maybe port ? I think it will be the best if it runs on port 443. I don't know how Teamviewer is working.

[@dudanken]

Howto add website address directly into client ?

[@AwesomeOpenSource]

With the client running, there should be a little gear icon. Click it and there should be an option to add or to change the server address.

[@MrGibdos]

You can also code it into the instant clients through GitHub Actions. It'll recompile the server and clients with your server URL. There is an explanation for it in the Remotely GitHub ReadMe.

[@dudanken]

@@MrGibdos Thanks!

[@hugbearsx4]

Wow, indeed this is "Awesome Open Source"! I can only hope "Remote Support" scammers don't start abusing it and give it a bad name...

[@AwesomeOpenSource]

We can't control how the software is used, sadly, but it's about us using it for the right reasons.

[@svd19xx]

For Windows - great. But Windows OS libraries (.NET .dll PowerShell) for Linux are used. I do not find this solution good.

[@AwesomeOpenSource]

All of the back end stuff is open source. Seems like a good way to get something into more platforms.

[@chowcarrie9522]

try out another opensource remote desktop software，rustdesk

[@AwesomeOpenSource]

I’ll look into it.

[@slcyberking]

TFS bro

[@AwesomeOpenSource]

My pleasure

[@albrio5749]

Remotely is no longer!!!! site is missing in action.

[@AwesomeOpenSource]

The project was handed off to a new group. You can find it on Github at github.com/immense/Remotely

[@leknowlton]

The buyers of this aren't being responsive, the nightmare scenario for an open source project... For our implementation, we keep having Remotely crash on IIS...

[@AwesomeOpenSource]

Yes, sadly, it may be done for.

[@justanotherhuman-d6l]

Stinks this no longer works. Website shows down

[@AwesomeOpenSource]

The github repo was hadned off to a new company, but you should still be able to install it using the github info. github.com/immense/Remotely

[@niazagamaduk2354]

any one help

[@AwesomeOpenSource]

Try my suggestion on your previous comment.

[@russell2952]

Aaaaand it's gone.

[@AwesomeOpenSource]

What’s gone?

[@igorthelight]

After watching a few seconds of this video: please use voice suppression! ;-) Background noise makes your video HIGHLY unprofessional.

[@AwesomeOpenSource]

I appreciate the feedback. Not sure I'd consider myself any kind of professional, but yes, I have had to record with my AC running lately because of the extreme heat where I live. I'll see if I can modify the sound more to drown out that background noise better.

[@igorthelight]

@@AwesomeOpenSource That should be pretty easy ;-)

[@AwesomeOpenSource]

@@igorthelight i hope so.

[@JoaoSilva-gs5jb]

@@AwesomeOpenSource ofcourse you're a professional! best comprehensive foss reviews and knowledge around youtube since day one!

[@vishnoor]

Anydesk ??

[@AwesomeOpenSource]

Some of the original TeamViewer folks. Not sure who, but they created Anydesk.