We were SHOCKED at content of this email from Main Dealer!

[@alandillon4956]

Main dealer, car sharks, World wide all the same. Worse of the worst. Slimey. Not.having to deal with them is one less headache

[@andrewwasson6153]

Glad to hear the mains dealer with the head issue have fired themselves from ever doing business with Barum Engines again. It saves you the trouble. I had a similar experience with an ex-client. After I had called them to straighten up things to formalize our parting of the ways, they sent a snarky email. My response was “That’s super. You carry on and have a wonderful life”, knowing full well that they’ll just carry on burning bridges with anyone worth dealing with.

[@G-ra-ha-m]

I don't get the 'writing off' either, all company expenses are 'written off' anyway. It feels more of a blame game due to internal politics.

[@DelticEngine]

I worked for a long while in electronics retail and dealt with various customer complaints and returns over the years. When someone suddenly becomes aggressive and flies off the handle, you know you've touched a nerve to put them on the defensive and that they're guilty about something and they know it. It's the quieter and polite people that are usually the honest ones and the loud aggressive one that have screwed up and looking for someone to blame. I hope it all works out for you in the end. Best regards.

[@G-ra-ha-m]

There's a lot of that, narcissistic tendencies, about - it's never 'their' fault, and thuis they never learn.

[@georgekaplan6451]

In my experience with 18 years running my own telecommunications company, it's the big companies that drag the chain on payments while the little ones are almost always within credit terms. If I'm special ordering and/or drop shipping then it's always payment up front.

[@danielbrown4133]

Good job with that main dealer and the cylinder head, pleased to see you stuck to your guns and you were 100% correct with the idea of telling them to jog on! Keep up the good work Lee.

[@_sleepee_4546]

Issac the valve clearances will change once you bolt those EJ heads onto the block with head studs, so be prepared to have to redo them

[@1900Refurb-ul8sn]

Hi Lee. You an the team have done a fantastic job the last few months with the shop changes. Well done. JFI, is it worth running a mop over your new floor weekly before the oil and grime beds in. That was my job as an apprentice!!! The shells incorrectly sent, send them back. You do right with the main dealers, they're not interested if you go bust when they owe you money, sure they hope for it all the time. They wouldn't release a car without being paid.

[@ataxpayer723]

"Well done. JFI, is it worth running a mop over your new floor weekly before the oil and grime beds in" Good suggestion. We used to sweep and mop our workshop floor every night before everyone went home. Doing this gave us a nice clean workshop that was waiting for the guys at 7.00am every morning.

[@Me1234utube]

One claim out of the way and hopefully the other one will soon be resolved, good to hear you have finished with giving credit; running the business will be easier going forward 😊

[@colinscutt5104]

I really hope you mentioned to the court that you had NO CONTRACT with the guy whos trying to claim

[@WhiteDieselShed]

Yes that should have been the main point to get the case thrown out, he was not your customer so he is taking the wrong person to court. Chuck it out so he can file the claim to the correct company/person which is not yourselves.

[@davidnorton5887]

It doesn't look like it. Instead he went into detail about smoke, rings and crankcase breathers, all of which is irrelevant.

[@davidholloway14]

Good episode, The big will always try it on , Good for standing up.

[@waynegreatrix4806]

Massive thanks for all your help guys looking forward to see the e30 on Saturday morning

[@davidcollins5102]

Every single company I did work for 2 years ago disputed payments so I only work for private domestic client's now it was a 12 k lesson

[@fatwalletboy2]

Great result on the court fiasco Lee. Look forward to getting my Fiat motor back now.......

[@madeljacky]

The court fiasco hasn't started yet, its the new head with the injector sleeve problem that has ended

[@terencehawkes3933]

So the MG saga finally ends. Thank goodness for that!

[@Ben-Dixey]

Don't have to go up the motorway, Willbore Engineering in Bideford have a good name.

[@-EC002-]

Hi Lee, I had some work done on my engine a few weeks back and I'm not happy with it, do you mind if I send you an invioce for the rectification work that somebody else did? Here's hoping 🤞

[@andrewwasson6153]

You know, after I had watched a Barum Engines video at the end of January, the engine in my project car seized. Now, it’s only 58 years old and I have no idea of the condition of it because I just picked up the car and it hadn’t been run for many years but I think I may have a warranty claim with Lee’s group 😂

[@classicrestouk]

😅😂

[@1sostatic]

Well done standing your ground. Plus I have always thought that 30 day standard terms on Small business is a crap idea and should be stuffed. I'm lucky in my profession --standard operandi = nothing goes out of the door without payment first.

[@jesusjaimes7340]

Thanks!

[@baldricksimson]

i used to own a m/bike shop with a spares counter ,and dealt with another shop doing the same . we both paid each others invoices before parts were sent , we dealt with them for 20 years , never had a problem paying or being paid. other dealers thought they should have credit ......no way jose ! no card = no parts .

[@TonyRule]

8:26 It's always a one way street, mate. They want paying immediately, and they also want 20th of the month following credit for themselves because with their turnover, they can earn a lot of interest on all their suppliers' money in up to those 50 days, on average 35 days, before they must pay them. I had a contract once where they wanted to put all suppliers on 90 days plus 20. I just said *_"No. I can't get those generous terms at the supermarket buying your products. Not even the 20th of the month following!"_*

[@lesbufton4762]

Wise move stopped credit account years ago.

[@mrb3483]

Well done Lee, run your ship tight, as they say" no more wucking furrys" it will be there loss, all the good customers will pay c o d.

[@chrischallis4240]

Agreed..good customers pay..cut off the difficult relationships..!

[@Zion-jw3gm]

Really relieved for you mate! this saga just raises my blood pressure. what a pleb to not change the pcv.

[@hernesillydad1]

Nice one mate. can you phone other engineering comp to warn them about this dealership? If they try this with suppliers how do they treat there customers ?

[@PatrickJMele]

Not being a businessman myself, I am glad your sticking to your guns with new payment change

[@metcalfeovls11]

what's with the clock on the wall @14:45s backwards??

[@danielbarber4394]

Hey Lee and Isaac on the subarus we always heated up the oil gallery plugs to remove them cause they have some locktite on them

[@bbirmingham4978]

I have had this problem myself and you needed to point out to the court that this person was not your customer he needs to go to the garage

[@alanbell2156]

Best video for quite a while

[@davidgerrard8661]

Nissan are releasing a 3ltr twin cam heritage motor for the early Z cars. How cool is that?

[@Zermattquattro]

Great news on the dealership not contesting their impending court summons (they never had a leg to stand on and simply resorted to bullying tactics so good riddance). Having worked in a number of main stream and prestige dealerships in the past I can assure you that they do have a number of company credit cards and can (when they need to) obtain a purchase order number within minutes if they really need too. The issue is that they want all suppliers on 60-90 days terms and customers on payment in advance or on collection. They want it all stacked in their favour and have no regards for small to medium sized suppliers potentially going under from monies owed. You have saved yourself a lot of hassle and heart ache by dropping the credit accounts - well done mate.

[@CMDRSweeper]

Usually I am excited for the thumbnail and title bit in these videos, but this time I got a bit cut short on the last case before the T&T part of the video. I was hoping we would get to see more of that sooty exhaust manifold engine as it could be exciting to see what it looks like on the inside.

[@fredflintstone8048]

The dealers want the operating capitol that's provided by companies such as Barum Engines to loan them the money for 1 - 3 months (depending on terms). Their credit card companies are happy to let them make payments slapping on heavy interest charges but dealers don't expect YOU the small business to charge them interest for delaying payment until you chase them down. It doesn't surprise me that they're going to whine the loudest. It think it's great to lend them a sympathetic ear and tell them 'your sorry, but that's the way IT"S GOING TO BE FROM NOW ON. "We made a deal with the bankers.. They're not building engines, and we're not loaning money"... Besides, time is money and it takes time to chase down that money when instead Barum should be doing what it does to pay the bills. Building great engines. Everyone stays in their own lane.

[@johnrussell5245]

You must make the point to the court that the claimant is not your customer-the garage is your customer and the end customer should be taking it up any issues with the garage.

[@swampusmaximus]

One of your best vids this one, love the honesty from you and far too many pi$$ takers out there, wished there was an engineering firm like yours back in 79 when i left school as I'd love to join a firm like yours as l love building engines and have learnt so much. unfortunately, a few years too late, I aim to retire soon, also look after Isac, don't lose him, Lee He is a Gem

[@Peter-ww8pg]

A lot of these court cases are brinksmanship. We had one withdraw at last minute recently.

[@simontopley4771]

I think it's been said multiple times before, document, photographs, you need to close all these little loopholes.

[@GrandadTinkerer]

You will find, that it is usually the big companies that are the worst payers. A small firm that I used to work for, obtained most of their business from a very large company, who shall remain nameless. They were always more than happy with the work we did for them. However, they increased their payment terms from thirty days, to ninety days, in one jump. When we told them that we couldn't afford to work on those terms, the reply was basically take it or leave it...

[@lynjames4306]

Excellent Result on the Head 😊 I think you have Sussed out the Dealer, Just as someone ordering Materials for a Building Job ,The Shark Always over ordering and when you turn up for the Delivery Keep some of the Materials Sending 50% Back and the obviously the customer is paying for the Whole Invoice ,If Questiond they have the Delivery note And full invoice as they Retain for the Stuff Dropped off, 😢 And we collected the items this morning or yesterday Afternoon as we Needed them, But obviously from Another Merchants, Sometimes !!!! 😅 Better off without Them 👍Good Luck 🤞

[@loafdad]

Wouldn’t it be great if you could name & shame these dodgy dealerships so we all know who to avoid !!! Thanks for the Video fellas.

[@ataxpayer723]

"Wouldn’t it be great if you could name & shame these dodgy dealerships so we all know who to avoid " You can print out a list of the dealers and other "customers" that you do not deal with. Then put this in a prominent place inside your workshop, where delivery drivers and your other customers can see it. Put a big heading on it that says Barum Engines Hall of Shame, or Barum Engines Black List

[@richardhartley7094]

Nice result on court case👍

[@michaelgraystone7881]

That’s where you’re going wrong the wall clock is going backwards!

[@cheeseburgerbeefcake]

Purchase orders, multiple levels of authorisation and NET30 are the staple of big business where the requestor/authorisers go no where near any of the funds, if they are on NET30 terms they should also be ticking interest if they aren't paying. I work for an education provider, we have a corporate credit card - but only allowed to request to spend on it if we are going to use that company as a one off, or as replacement for petty cash, it's a headache.

[@G-ra-ha-m]

At 3:08 is that an electric bike? Just know that they've burned a few premises down already... I wouldn't have them inside, only outside away from inflammable objects.

[@keithgreen9009]

At 14.26 love how your clock is backwards lol

[@deniseforder6566]

yep i was just going to say that 😂

[@jdsmort]

Most likely, main dealers do not actually have a card number relating to their bank accounts.. and do all payments via internet banking... I know here in NZ that is the case.. hence the reason they don't do this. Not sure how the banking works in UK, here we have a 2hour turnaround on payments from non-like(same bank) and immediate with same bank.

[@nicko6710]

Isaac seems to know what he is doing.

[@robertcrowley6573]

My reply to the court re MGB would have been a simple one. "The claimant is not our customer. We have not ever received an order from him nor issued any invoice to him. His complaint must lie with the garage whom he instructed to repair his car."

[@01zakman]

You could give the main dealer/ regular customers a 2 or 4 week payment term. Might be more difficult for large company’s to pay before collecting as it has to go through the accounts desk/ higher management. I don’t work in the automotive industry but we have an accountant come in every week to settle our invoices and we don’t really pay anything over the phone/ by card.

[@01zakman]

Also I’m sure you do but keep records of delivery notes. Signatures and dates so everything is air tight and can’t be disputed.

[@ataxpayer723]

Make them pay by credit card before they collect the work.

[@dermotnixon8446]

Great video

[@Maxx1066]

Absolutely hate it when someone slags off my work you know they find it hard to get others to do their jobs. Karma an some have tryed to come back a few years later I tell them take back to the person who messed up the job there's plenty of good people who need professional work done and wil pay the rate you charge. Isaac's Scooby Engine is looking great too.

[@ScarboroughTourist]

I'd be inclined to let things go but be tempted a quick reply to the dealer's kind words saying: We have noted your comments relating to our quality of work and we believe you are incorrect ; and further, we would hope you don't echo these comments elsewhere. SAVE THEIR CORRESPONDENCE.

[@ataxpayer723]

Just move on, its not worth the negative vibes!

[@ScarboroughTourist]

@yer723 In general yes, but, the dealer HAS already made accusations of poor workmanship AND possibly may offer that opinion to others; unbeknownst to you. You have to take steps to protect your own interests for possible future developments. A 'Dealer' is no 'Joe Blow' offering opinions.

[@ScarboroughTourist]

In fact the dealer's reply was probably NOT cleared by their 'legal' department. Professionals would never put this in an official reply as worded. All the more reason to preserve communications; you never know !

[@gazza116]

anyone notice the seconds hand going backwards on the clock in the background?

[@TheMadManPlace]

Dealers are the worst - ESPECIALLY when it comes to work that is being done under THEIR warranty. They know that they have to pay the bill and they try to palm as much of the costs of the job onto the motor rebuilders. Many years ago the first small 1100cc Golf motor had a nasty habit of burning valves. So every time we got a Golf head in with burned valves the instruction was to re-face the valves and seats - DO NOT REPLACE THE VALVES. Of course a thousand KM later the head was back as a warranty ON US and a NEW SET OF VALVES WAS DEMANDED. VERY QUICKLY all the machine shops banded together and made it policy that NO GOLF VALVES WOULD BE REFACED. Eventually Volkswagen brought out a different valve that was able to survive in our climate (hot as opposed to the relatively cold European climate) Some machine shops went bust and MANY people decided to NEVER BUY A VOLKSWAGEN PRODUCT AGAIN. DON'T take crap from dealers, their main intent is to SCREW YOU.

[@georgegalyer8224]

Lee I worked in a very well known dealership in the 70's and some of the strokes they pulled was a f**king joke mate. I had to go in the end.

[@steveholdoway1519]

what's with the backwards clock???

[@enesfazlic6017]

Exactly right you cant buy a part from any dealer on a credit You pick up the part you pay. Good move mate.

[@georgebettiol8338]

How true. What's more, if the part is to be ordered from 'OEM mother ship', the dealer will not order the part without an up front payment.

[@ChevyS10LSUK]

Do you guys have any experiece with LS engines? May need a 6.0 lq4 rebuilt. Thanks

[@seanatherton4310]

I got mg b few month's ago , the engine failed, water in oil. Sent to mg b specialist in middle lands after six weeks replaced cylinder head , cost 1400 told had not fixed engine water still in oil . Said needed rebuild engine as head was new just engine block need rebuild cost 4500, but if replacement block needed 5500 cost to machine extra cost to assemble engine , I said no will not pay this, but had to pay 2000 before let me have my mg back. Messing will old engine can be nightmare uk full of experts some very good others gangsters

[@dhes2809]

As I get older I find myself saying this more and more “they will need me before I need them” nine times out of ten I’m right.

[@jamesfry7144]

i like the clock

[@atlas869]

GZZZZZ LEE what a pain!!!!

[@rolphbluesky8537]

Starting to fill the place with shit again .bonnet push bike .y

[@classicrestouk]

Main dealers have too many departments. You want your guy on the inside to go see accounts payable, and set you up for bank transfers on invoice. Invoice tgem before they wsnt to collect, send it direct to the accojnts vontact (who your guy has seen ) and you will get smooth running a few days later

[@SuperWayneyb]

🤘😎🤘

[@davidroberts30]

Damn that clock is annoying 😂

[@My_father_was_a_toolmaker]

Bit disappointed we didn't get John in the video.

[@colinscutt5104]

@Lee why do you call YB engines Cosworths rather than YBs? sorry its a bit of a petty question but as a BOA owner it bugs me a bit

[@bluemule3891]

Bahahhaha, called their bluff, you go DOG. Burden of proof, how can they do that now, car running, I am soooooo happy you did not cave congrats. Also, I had a customer who had a fleet of toyota pickups, I started doing Maint and repair on the vehicles, until, they started paying in a 120 day rotation, yeah hey Trimline you are fired, good move, I did not have to carry that balance on the books for months. Also you may be interested that you and Veruca Dumont seem to have the same accent, are you from the same area in the UK? 😉

[@jamesmatthews3052]

hi Lee. Was telling a friend of mine about you and how much I enjoyed your channel, so he asked about you and I says Barnum Engines. Oh you mean Lee in Barnstable, yes says I. I send good wishes from Joe Ball or brick shit house Joe, built like one, anyway, when you going to finish all the stuff you started at Christmas, doing my swede seeing the stuff not complete 😂

[@rayclark44]

Great that your making progress with the main dealers, but your idea about the card payments over the phone should work for both you & them. Dispite working for one myself in the past I can honestly say I couldn't ever walk out without paying for my own parts so keep us updated on that issue please. Take care & stay safe guys 👍🍀🇬🇧

[@tam8197]

Just tell them you're offering them the same payments terms as they are offering you, pay up first or "do one".

[@mrdando]

The Email saga with the parts he’s slagging you off in an email I sue for defamation

[@ataxpayer723]

If that main dealer ever calls you again for some work, tell them that you are very busy and not taking on any work for the next 6 months.

[@TheOriginalDaveJ]

Sounds like you need to send an email explaining what Defamation means😂

[@number896]

Main stealers, they've earned the reputation..

[@scorpnz4433]

Should point the court to your vids it'll be easier for them to understand & this includes the mgb dude who said it's the notorious probably the pcv

[@eddieMurphy11111]

We have always said those that kick of the most are always the people in the wrong i am still owed £40 from the 60s and i have heard that he has died so i better right that off thanks for the video.

[@squeakmillward]

If the dealer grovelled back for another job it would be invoice + 20% + cash on collection Take it or leave it my son! 🙂

[@xvdifug]

Sounds like that dealer needs to find a new punching bag !!!

[@robertburrows6612]

You say the courts don't know about things, Firstly thier experts on law , to become a judge you firstly have to become a solicitor, then a barrister, then you wait several years between each stage. A judge gets assigned to a case because he is an expert in that field. Secondly they have an army of experts, they can consult. The guy with the MG. You should state you never had a contract with them, then it would be up to him to prove he had contract with you. Over the years I've represented myself in court, were the judge as help me no end , believe me judges don't lie bullies, and liars and they hate people making false claims and bar these people from ever suing people ever again

[@ouroborosirvington]

Building a car or fortifying your own prison cell 😆

[@chrismillard1726]

You should name that main dealer now its all done with just as a PSA to other workshops. I'm sure any other shops don't want to deal with there crap.

[@raymarsh1980]

Credit accounts and 30 ,60,90 day accounts are the death of a lot of good small businesses. Only takes one full engine rebuild not to be payed fer 90 days, leaves that business operating on iou,s until they eventually get paid. Which is great, but don't know of A dealer or supplier that takes IOU's.

[@redpill3145]

Name the main dealer or put the car make sticker on the wall so I can see it

[@andypandy955]

I really enjoy your Vlogs superb.

[@Google_Is_Evil]

Yes, writing bills you know you won't get paid for tax purposes is a thing and in many countries, probably all of them, illegal. The funny thing is, the tax office will look into this practice if they see it statistically too often at a company they audit where the number of unpaid receipts is too high or they all seem to be for "odd things" like a reverse warranty bill instead of a regular claim where they would get the money back through a normal warranty process without having to bill for it. Or, sometimes, if someone was to whisper in their ear that they received one of these " remarkable love letters from a Nigerian prince". Chances are, said prince has proclaimed his affection to more than one company in the recent past..... Not sure how it works in the UK but in many countries once the tax office thinks you have been writing fraudulent receipts it's up to you to prove they were legit to avoid getting big fines and possibly personal criminal prosecution. Just mentioning this, not suggesting you do anything with it at all.

[@ealoken]

I want to see more engine builds, not customer drama :(

[@itsverygreen532]

I think you will lose with that argument. You should have simply stated the claimant had no standing. Your contract was not with him. Once you get down into pcv valves and he-said, she-said you are entering the Lion's Den ... That theory about writing it off against tax is wrong. When they issue the invoice, that adds to their turnover and profits, when they write it off it puts the turnover/profits back to where it was. No benefit. I

[@andrewsmith9933]

In god we trust, everyone else pays cash!😁

[@andrewsmith9933]

Just to add that as a customer I don't generally expect to pay a deposit but I do expect to pay on collection.

[@phillipsharpe6459]

I was going to say have you got a list of bad payers, pople complaining, and all out moaners, blacklisted, 😂🤣👍

[@jamiemurphy3404]

That’s cost him 120.00 for that nonsense

[@hollytreecook]

Name tge dodgy dealer

[@marcusweeding5233]

Sounds like defamation to me?

[@ataxpayer723]

Stick to your guns with the cash before pick up. Most "customers" will have a credit card that they can use over the phone.

[@Evermoregreen23451]

Main stealers……………..

[@user-xu5vl5th9n]

"Don't ask for credit as a punch in the mouth often offends"

[@DaleSteel]

ALL YOU NEEDED TO PUT IN RESPONSE.... WE HAVE NO CASE TO ANSWER, WE HAVE NOT SUPPLIED ANY GOODS OR SERVICES TO THIS PERSON. YOU DONT SEEN TO UNDERSTAND HOW THE LAW WORKS. YOU HAVE NO CONTRACT WITH HIM AND HE CANNOT SUE YOU.

[@kenpecora7526]

Lee, there's an old saying - The two most overrated things in life are natural childbirth and owning your own business.

[@dalejones3862]

Take not shit Lee you are right

[@TerrapinTrader]

Clock running backwards? What a scam- poor employees probably doing 16 hours a day! 🤣