New Ford Transit Custom 2024 review | batchreviews (James Batchelor)

Meet the new Ford Transit Custom. And as icons go, the Transit is right up there with the greatest.
Launched in 65, the Transit changed the way vans could and should be. And, over the decades, the Transit has flourished into a family of models which have dominated the van market. Owned and driven by anyone, it really has become what the marketeers named it as - 'Transit - Backbone of Britain'.
So, with all this heritage, has Ford buckled under the pressure with the new one?
You'll have to watch to find out, but first, here are some details.
It's powered by a range of engines - there are diesels, a petrol PHEV and a fully-electric version. There are high roofs, four-wheel-drive ones, buses and there's even a brand new variant called the MultiCab.
It gets independent rear suspension, some clever new pieces of tech such as 'Delivery Assist', and the interior is as plush as you'll find in a Ford car.
Watch the video to find out what I think of it.
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If I look a bit familiar then you might have seen me on Carbuyer and Auto Express KZbin channels.
I'm now freelance - you can contact me by visiting batchreviews.com/
Twitter: / jrrbatchelor
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Website: batchreviews.com
Music used in this video
Music from Uppbeat (free for Creators!):
uppbeat.io/t/albert-behar/coo...
License code: KHS9AV3RWOYPJG5P
#Ford #FordTransit #fordtransitcustom
Music from Uppbeat (free for Creators!):
uppbeat.io/t/tatami/frisbee
License code: Z8ZSNFRRWJS1PT1C
00:00 - Intro
01:58 - Interior
02:27 - Infotainment
02:39 - Mobile Office Pack
03:00 - Design
03:04 - Dimensions
03:18 - Load space
03:48 - Variants/Models
03:55 - MultiCab
04:03 - Engines
04:22 - Electric E-Transit
04:41 - Driving
10:19 - Delivery Assist
10:42 - Ford Pro Upfit Integration System
10:56 - Verdict

[@bigeein]

Has Ford addressed 1, the wet belt issues ? 2, Clogged oil pick up/oil pump issues ? 3, are Ford undersealing the body’s to prevent surface rust ? 4, have they improved vehicle security? Transits are well known to be weak in this department ? 5, ev what warranty do you get with the Battery/ Price to replace battery ? 6, the towing capacity of the EV & Hybrid are over a ton less than the diesel’s capabilities. All valid questions for tradesmen when considering a purchase/investment for there company. This is style second review I’ve watched and neither has touched on the above points. Buyers need a real time, real life review, not a sales pitch.

[@batchreviews]

Thanks for this - all very useful. I filmed this on the international launch with very limited time. These are all very valid questions and I can follow this up when I drive the van in the UK

[@MrRedfreds]

Well said.

[@jonnycsuperplumb765]

Spot On fella 👍🏻

[@jasondow8885]

No because use citeron engine but don't tell you that

[@jasoneldridge4738]

No.

[@tahirhussain9907]

Top marks on an excellent review. As per usual Ford have listened to their customers and come up trumps again. It always amazes me how other vehicle manufacturers take their clients for granted, while Ford actively encourages its customers to help enhance the product. Look forward to driving the latest version of the well deserved best seller.

[@kraftegor]

I know a lot of people have had issues with the transit custom. I have a 2020 ford transit custom sport panel van, new from a dealer, now done just over 100K not had a single problem, except some surface rust spots, infotainment freezes occasionally (can reset using power + fast forward button press combo). Compared to the Renault Master I had before that was constantly in the garage with electrical problems, not to mention a hole that appeared in the rear floor at 50k. The ford is so effortless and comfortable to work in and these new models look just as good at first look.

[@Neil-Aspinall]

Did you ever have unreliability with the info main screen especially with the audio system, I had this from day 2 and they've never really been abeen able to really fix it , it comes and goes?

[@HenryPalfrey1963]

Another excellent review, Ford Transit, still the best.

[@neilburns8869]

The amount of thought and detail that has gone into the new 2024 style Ford Transit is just incredible.

[@robertlloyd7493]

Vantastic review 😊

[@TurkVladimir]

Thanks Great Presentation Video Very Clear Camera

[@liamcinq]

Very polished James but not many shots of the interior which you mentioned a few times. Found your article on M Brewer on Car Dealer, will look out for more articles. Keep up the good work.

[@michaelf.h8507]

Why make the cargo space smaller ? Mechanically challenged with a wet cam-belt . Not for my business

[@mtdteedee2856]

Icon 👍

[@KRAZEEIZATION]

A friend both one last March and it’s giving lots of electronic problems. Recently it’s been in the workshop for 2 weeks and still not solved. Also heavier on fuel than the previous model.

[@boyasaka]

What is the price on the new transit compared to all its rivals ( Vauxhall , Citroen , Peugeot, etc etc

[@erkankuzey7048]

Güzel araçlar ❤

[@mikeowen1192]

Hope its a lot better than the model with the wet cam belt which is a major problem or a plumber mate as had a new clutch 3000 miles but they look great forget reliability

[@kramshiron]

Security?…still the same.

[@stephenwilliams383]

Is this the transit with the engine with the wet belts if it is stay away

[@FleetAdmiral215]

Batch, Transit Probably the best thing Ford makes nowadays.

[@richardzedman1160]

can you remove bulk head or order with out it i need van without the bulk head

[@tajmahal5572]

I work up and down the country something I could do with Carrying my luggage my Favourite colour too Perfect review 👌

[@Neil-Aspinall]

That's lucky as they only come in that colour, you know ol' Henry's philosophy...................

[@andrewstevenson6540]

How about a pick-up variant?

[@mtanyctrainatlantamartatra7164]

When is it coming to the USA

[@Neil-Aspinall]

I could not get over how good the 2020 models were/are.

[@G3FORCEvideos]

better than this one ?

[@Neil-Aspinall]

@@G3FORCEvideos How would I know as I don't have a 2024 version?

[@G3FORCEvideos]

@@Neil-Aspinall Maybe by getting informations on the world wide web ?

[@user-em1ob4bo6s]

Great. Job for making a more customizable style.Fleet Van that the US needs badly.Somebody needed to make one Toyota.Sure won't bring one to the U.S!!

[@grahames9228]

Well done Ford.

[@davidhayes4814]

Decent and enthusiastic review. Of course vans make most sense when loaded…… which is something conspicuous by its absence in most reviews. The same applies to 7 seat SUVs.

[@batchreviews]

Thanks. My van had a 400kg load in the back during filming

[@barryrathbone]

There was a huge weight in the back on this video but yes 7 seaters never full of people

[@boyasaka]

My 2019 transit With 40k miles on clock Drivers seat bolster material has totally worn away , and split , ya would think I’ve done 300k miles and get in and out van 200 times i day ( but I don’t ) The steering wheel grip / covering has totally worn away and it’s now super smooth and dull The auxiliary batter caught fire when car was 2 years old with 20k miles on clock The infortainment system often freezes and after a few days un freezes and starts to work again , Other than them issues , it’s never missed a beat which should’ve expected seen as only 4 years old with 40k miles

[@Neil-Aspinall]

I have the screen problems too Azza. Does yours also annoyingly change your aduio source when restarting? Wow with your worn bolster and steering wheel all I can say is you obviously treat it rough as mine looks new and it's done the exact amount of K's as yours?

[@scottwilliams3715]

My 2021 transit with 65k and seat has done the same . In and out less than half a dozen times a day.

[@boyasaka]

@@Neil-Aspinall I'm tb only peorpn on the company who looks after there work van as if it's my own It gets washed weekly ,and waxed every few months And interior cleaned and hoovered etc ,very regularly For a 4 year old work van it's it's very very good condition Apart from the very very worn steering wheel and very worn seat bolster My car has 50 K miles on and steering wheel is perfect. My previous car had 150 K miles and steering wheel was perfect So I'm completely puzzled why the transit steering wheel looks like it's done 400.000 miles not 40 thousand

[@boyasaka]

@@scottwilliams3715 absolutely shocking quality

[@nickbourne3202]

Do these have WET BELTS

[@derekmoore5709]

Okay looking van , well equipped with lots of toys. They'll be handy to play with when that pile of crap wet belt lets you down and your parked up waiting for the recovery truck.

[@bigeein]

If only the media outlets would actually discuss this issue

[@nikolaymitev66]

Yes mate . Well looking van but horrendous quality. I've bought last Monday and took it back Tuesday . All lights around of the vehicle fogged up , driver door was well out of body lines that stopping it closing properly, map system is so bad every 30 sec changes your direction to different points like 15mins ( 30 sec later ) 2 hours away etc etc . Dealer doesn't want to take the vehicle back now they want to repair it brand new vehicle 😅 ford quality is not getting any further with this new vans .

[@bigeein]

@@nikolaymitev66 wow looks like you got a stinker. You have a 4 week cooling off period where you can cancel the finance. Don’t fall for the dealer stalling you. My 20 plate transit is a decent van. The point I was making is , despite all the fancy designer changes, under the skin, there is still inherent build flaws. The sort of issues you shouldn’t have to deal with, in this day and age. This is what lets Ford down. Lots of competition in this sector. When companies are forking out £30k you expect a decent standard. Ohh and the headlights look great. But like candles 🕯️ at night

[@richardzedman1160]

whats wet belts

[@bigeein]

You have a main timing belt for top & bottom crack & camshaft. Which also drives the fuel pump. To reduce the friction and loss of power Ford (in their infinite wisdom) decided to drive the oil pump of a separate belt. Which is rubber. To maintain the belt it is submerged partially in the oil sum. Ford spec that the timing belt and wet belt DO NOT need replacing until approximately 130,000 miles or 5 years I believe. It has become apparent that the wet belt slowly degrades over time and can fail. When this failure happens the belt strips and deposits into the oil sump. This in turn starves the oil supply to the engine. Seizing the engine. As the wet belt is separate from the main timing belt the engine continues to run on. Damaging the engine further. Basically when the wet belt fails, your engine is completely destroyed. Ford have done nothing to revise the service intervals for standard and major service times. Basically when you start getting towards 85-95 k I’d be looking at replacing the Timming belt and wet belt. Before it costs you a full engine.

[@stephenb5560]

Easy to break into?

[@aupwhatsthat]

Lower to fit into multi story carparks, missing the point of a work van, I want it higher and bigger so I can get more stuff in

[@neilburns8869]

Ford deserve a lot of credit for continuing to offer a diesel version at this time, especially when like many other makes they will be coming under pressure to go EV. But the EVs are not the most practical for business and aren't really selling as well as had been hoped. Sunak has obviously pushed the cut-off date back to 2035 for sale of Petrol and Diesel engines. If customers aren't really wanting to go EV, and we know that hydrogen fuel cell or/and Hydrogen combustion are in the pipeline then this is a good call.

[@MrRedfreds]

Do they still rust up quickly??

[@billyirish294]

Like a book😂

[@toenocs22]

Evidence of the answer ‘No’ has been to look at any of the 1000’s of customs on our roads since at least 2013.

[@travelcampervansandmore]

That digital dashboard is truly horrible and fiddling through the different menus of the central screen makes you take your eyes off the road which is potentially dangerous.

[@mrtodd3620]

Not sure if showing it with a casket in the cargo is a good idea.

[@sharonec5419]

Any chance you can test drive the Hyundai Van?

[@converge8008]

Losing the retaining arms is a stupid idea, so now the wind can blow the doors fully open and fully shut, lots of accidents and injuries will occur.

[@tptwk]

Why aren't these sold in the US?

[@manofweed1]

You wouldn't appreciate such fine engineering. They even have 'wet belts' now !

[@ElectroAtletico]

All of those options....not available in the US.

[@xowaspxowasp5772]

Square steering wheel? Everyone hated the Austin Allegro's square steering wheel!!

[@iambloater]

Disappointed the new VW Transporter will be based on this muck 😢 Congrats on the Quentin Wilson impression.

[@thedarklandsmusic]

Cool van, I would have one if they didn't cost over £55,000 in Sweden and another £1,500 in road tax each year!!

[@muckle8]

I’ve always wondered why Volvo don’t make vans. - paid not too I reckon.

[@Ein2404]

why would you buy new Custom, when you can just buy Transporter? L shaped bulkhead seems to be an interesting option. tilting steering wheel is dumb feature, who needed to chop height? Never struggled with my mk6/custom/Traffic on parking (except one dodgy in Bath lol) and lastly....why they had to cross out a killer feature of Ford vans since mk5-huge comfortable mirrors?...

[@bigchiefbear]

Been driving transits since 1991. I have 2013 custom. Its nice.but i thought have more toys on it. Review was very well done. But im not impressed. Just looks like my old van with bling lol.

[@michaellakey3565]

Does it have 10 ton cheap heavy cheap steel panels like the ptevious model? Park it 1 degree downhill and it takes a body builder to slide open the side doors. Massively thirsty and excessive mpg and wear tear on the tires etc therefore. Buyer beware

[@christophermcmahon2494]

Thanks for that I was about to buy one

[@leelifeson9150]

The cost for a new transit is grotesque🤮 anyone who spends upwards of £30,000 for a panel van needs to give their head a wobble!!!!!!!!

[@Ben36363]

Id buzz panel van is £60k

[@dickonwhitehead1502]

great comment 🤣🤣

[@petefinn6000]

What I find hard to swallow is the massive price hike, I paid £19300 +vat three years ago for two custom Limiteds,now they’ve shot up to nearly £40,000 each excluding vat !!!!!

[@10bc-tenerifebackgammonclub]

You really don't get double for over double the money.

[@Jason-dd4be]

Ford always made the best commercials thats why vw wants fords no how on vans and pick ups

[@muckle8]

Did - that was a longtime ago….

[@stephendoherty8291]

Its the electric version that will be of interest. Not sure what the big commercial benefit of the new diesel model. Like to have seen a longer ev range plugin with fast charging or like the volt/epowerbut then refinement is something the drivers had less interest paying more for. 35 miles for the plugin wont get you around most low emission cities like london and thats the official vs real world reality.

[@bruceburns1672]

They struggle to sell in Australia, so Ford is doing something wrong, the price is a problem to start with I believe, I don't know whether they have reliability issues or poor dealership service or warranty claim problems.

[@Neil-Aspinall]

How much is a mid spec short wheel based Transit Custom downunder Bruce?

[@bruceburns1672]

@@Neil-Aspinall I looked it up, about $56000 Australian Dollars, very expensive.

[@mbingham10]

But i bet its a wet belt engine which are spurious at best I cant bring myself to buy another one

[@Neil-Aspinall]

So when do they usually fail?

[@emmo2850]

From our Reject Department

[@muckle8]

Body resembles the Hyundai i800

[@darrenquarterman2611]

I feel that shrinking them ford will sell more transit than customs now

[@paulrobinson3528]

Ford..................the first to come up with a "McDonalds BIG Mac" table wheel!!

[@boblogIIIfan]

why the fk dont we get get hybrids in australia ffs

[@richardbrealey989]

Ford supplying vans to VW, so the custom becomes the T7 😂😂😂.

[@rayfordham9230]

Sorry couldn't stop laughing after the electric range was mentioned, I did however catch something about a VW collaboration, is that with auto boxes If so not a very good idea.

[@rayfordham9230]

Having suffered the ownership of a VW based Leon 2ltr TDI and friends who have the had the eco boom focus I never took any real notice as I would never own either make again. @@SRW-ci2nv

[@fatfreddyscoat7564]

That touch screen will last a month… touch screens are a step backwards and should be regulated / banned in totality. The electric van will likely only do under 100 miles total range, and will be astronomically expensive.

[@pb5x5]

Ford need to have replacements for the Fiesta and Focus, but i think Ford might pull out of the European car market in the next ten years.

[@sharonec5419]

Ye that's not going to happen. Maybe thet will have some new electric models do.

[@pb5x5]

@@sharonec5419 There isn't any that they are able to show (so makes me think there aren't any). Unlike VW and others are doing. GM pulled out of Europe.

[@cliveturner4788]

I really don’t see why you would think that Ford would pull out of Europe….I really don’t see that happening.

[@cliveturner4788]

@@pb5x5I believe that GM still owns the Luton plant and do produce engines and a number of commercial vehicle vehicles there. I don’t know about the German plants.

[@garethparker7898]

I'm pretty sure ford have just done a massive electric charger deal with centrica, so maybe will be all electric

[@officialrealistyoutube]

The 2023 transit custom looked better inside and out, this new one is vile, same as every single new car

[@TA07DRY]

Why arent there tradesmen mucky rough n ready types reviewing these van with normal ascents, we live in these vans doing our trades and know more than these snobs who sit up a desk they never work out of a transit,hate sleazy sales people, there so small in the cab, 3 blokes is crammed unlike the previous model, much smaller van

[@user-wq2pt6hx4w]

Got one. Awful van. Badly put together. Panels aren't flush, back doors won't stay open if slightly windy, over complicated interior controls. Then there is the mechanical side which I'm not even bothering with. How can they make, what was a good van, into this shambles.

[@adrianrichards4104]

Over €40k in standard basic trim. You are having a laugh.

[@muksmuks6913]

And if you lose your keys you can get into it with a broken match stick

[@greggbutler9344]

Still got that shite elastic band engine ❤😂😂😂😂

[@paulegner7653]

What are ford thinking about,same crappy wet belt engine that destroys it self and ford then wash there hands of you

[@woodlandtroll4976]

Wow it just an incredible, no need for you to worry ford will let you review there vehicles anytime, such bullshit

[@jimagnew3285]

Is this geezer on the take or what?

[@batchreviews]

Geezer 😂😂😂

[@manofweed1]

They all are geezer.

[@GT47179]

Discontinued in America.......way to go Ford 😢

[@winnieowen4401]

still the same crap wet belt bet the sales have dropped since some prat came up with the idea of a wet belt

[@LeeLee-xt5uy]

why oh why are they still ruining a nice vehicle by fitting it with a manual gearbox, so outdated now. Automatic and its a lovely van.

[@StelioKontos-wk9km]

a 200 mile range on the EV 🤣😂🤣😂 so 100 then. no thank you

[@stevenblack9529]

F.O.R.D ...... Fix Or Repair Daily

[@djrichylaurence8991]

Nice vans but rot for England. Always have.

[@DaBriars]

Junk

[@Ex-Pear-Rocker]

Why put on a 1980's car journalist voice, put me off the video.

[@batchreviews]

Shame. That is my voice

[@Neil-Aspinall]

I am sure the reviewer was totally AI generated. It's obvious that a real person would not talk or act like this EPR.

[@mattjagger4360]

I think ford will be closing down if im honest. Or simply producing small economical cars for developing countries net socialism won't effect.

[@JamesBond-wy6sb]

These reviews are pointless! Try a review when it’s 3 years old and just out of warranty. My last ford had so many electrical issues at just after 3 years old not even 2 ford garages could fix it! Cost me a bloody fortune. Never again!

[@batchreviews]

Pointless 😂😂. You’ve watched a review of a brand new van - either don’t watch it or go and watch a review of a three-year old one

[@robbiemildon574]

Over priced. .

[@jasondow8885]

Come on FORD notify the public your using citeron engine

[@Neil-Aspinall]

So if this is so, does it still have the 'wet belt' problem?

[@manofweed1]

A shiny new cheaply made work vehicle, for Porsche 911 money ? What's not to like ?!