New Whirlpool Washer Diagnostics.

This video will show you a little bit about the washer diagnostic on a new whirlpool top load washer. You can run an auto test, individual comments and other things in diagnostic. I show what I use and mention little detail about it.
Enjoy!

[@NeedForSpeed.2004]

The HMI (Human Machine Interface) is essentially your control panel. You can test things like the buttons, the display, the LEDs, etc

[@denisemooneyham7032]

Thank you! Glad I found your video! My washer would start the sensing cycle and go straight into spin/drain mode. I followed your steps and did a factory reset. I just threw in a load and it seems to be working right now….fingers crossed. This machine is only 3yrs old. They don’t make them like they used to. 🫤

[@pharabelowe4939]

How did he say to factory reset??

[@spotpet]

Thank you, thank you, thank you!!! My washer was stuck in sensor mode and I thought I was going to have to shell out a couple hundred bucks to the appliance repair person. One quick diagnostic cycle and the issue fixed itself!

[@concernedliberal4453]

Just never EVER buy one of these pieces of trash. It will totally ruin your LIFE!

[@thelouiebrand]

Worst washer ever invented.

[@DumboJumbo123]

agree, we have a nails salon and this thing broke down within 1 year

[@rarelyright]

True!!!

[@stephanielugo8985]

I agree

[@bennyjallen]

Yep. Never worked right from day one

[@mimicila19923]

@@bennyjallenI can’t even get mine to dispense fabric softener 😭 I have only had it for a week

[@tamigriffith2667]

Thank you! I've had this for about 2 years and I had to troubleshoot a problem. I went to fault history and saw a FOE7. Easy remedy. This helped me get back to my favorite thing to do...laundry...NOT!

[@creosoted77]

What did you do to resolve the F0E7 issue? We are getting that on our now. It's thinks we are trying to run a Washer Clean Cycle and says too unload the laundry. We are not running a clean cycle.. so very confused.

[@kaylahoffman1539]

I tried to get into receive the fault code, but no luck. Same model washer. My washer lid is locked and will not power on. Any advice?

[@stephaniedaniels1944]

Same

[@kaylahoffman1539]

Mine ended up being a bad control panel!

[@GGG69]

@@kaylahoffman1539 thank you! I am experiencing a similar issue. Screen won’t power on and the lid locks

[@roxyzamora420]

Mine is locked and can’t opened it🥺

[@esmeraldamunoz9141]

Same here how can i unlock it?

[@FullFrontalExposure]

My washer just shut off and nothing turns on. What is this model number? Can you please post it so I can order the part? My lid is locked closed right now.

[@jesseostone386]

Great video! Mine came from a ding & dent place and had no owners manual or ppwk, so it’s been a struggle to figure out. All the instructions are in Spanish. I do not speak or read Spanish. Is there a way to change it back to English?

[@ParoDoXz]

Mine won’t even turn on , any fixes for that?

[@chuck5096]

Any chance you might know what might be causing mine to spin but not agitate. Whirlpool wtw7120

[@brianvandegrift8407]

I was washing a load snd our block lost power during a cycle. It now says I need to contact service to fix it. How do I reset it without having to call someone to come fix it.

[@KariePartnoff]

I own this exact washer and it works great in all cycles except in Bulky item setting. The items are soaking wet after cycle ends. It worked great for a year, now not spinning all water out, only in this cycle. Any advice?

[@Whiteyda3rd]

My clients have a similar issue…. Did you get it?

[@stankbaitfishing7914]

Thanks for sharing the info.

[@BeardedApplianceRepair]

You got it!

[@mayrasantiago8545]

The fabric softener doesn’t dispense since I got it last week any idea why

[@btbusbee2399]

I have this washer and I can't get anything to happen on the LCD after touching those buttons 3 times each, its just dead. Is there something else I can do?

[@ChantalHuneault]

My machine is all mixed up!! It starts to spin then stops and fills again. I need to pause and start for it to wash properly cause sometimes is won't wash and hardly turn. Sometimes it starts spinning in a weird way that all the clothes bundles up on the agitator and I need to replace. Sooooo many issues. How can I try to calibrate it back to the initial factory settings?

[@mwayne84]

I replaced the lid switch with the proper one. Everything works except when I start it, it keeps sensing and the tub won’t spin and it just sits there. I ran all the diagnostics. I can even hear the motor running but it’s not engaging or something. I went and bought a new one but I still want to fix it. This is the third whirlpool and Maytag I’ve had in three years.

[@annbrinston9142]

I have a similar issue...mine won't go past the "add garment" setting. You can hear the hummimg of the machine,but nothing happens.

[@AlKiMisT1111]

THANK YOU! YOU'RE MY SUPERHERO TODAY!!! 🦸🫶

[@AaronNissen-q3i]

I have a wtw8120h and it just quit today mid cycle. I have unplugged it and there is power to the breaker. I can't get the diagnostic screen to come up or anything?

[@lovelyydazee4969]

Any tips on how to make it actually wash the clothes ?? Mines just says socking then drains an is done it don’t really wash them 😑🤦🏻‍♀️😭

[@zm4242]

I have same washer and it works great for a while and then won’t turn on for day or two and then randomly I press the button and starts

[@jennilynn1977]

Any idea what to do if power isn’t coming on the panel? Checked everything possible and it’s obvious that there is power to cord when it’s being plugged in.

[@angiecapps291]

Same. This is where I am at and we NEED SCHOOL CLOTHES 💀💀

[@tiffanyharrington8295]

Exactly, where I'm at! So frustrating. My kids need clothes for school.

[@tiffanyharrington8295]

​@@angiecapps291 Did you figure out what was wrong with yours?

[@asaelsandoval2384]

So we all have the same problem 😂

[@0ptimal]

This is some bullshhh, what a garbage heap of planned obsolescence

[@katrinawagoner27]

Mine was loud during spin and now won't spin at all. F3E3 error. Ideas?

[@sonnyvasquez9380]

Mine is making a very loud noise when it spins.....like the bearings need to be replaced and its not even 2 yrs old when i got it..

[@Pittsburgh_Sports_365]

How do I directly test only the start switch?

[@elinewland1694]

How can bypass lid lock.mine is saying close lid to start cycle

[@josephriley20]

Mine won’t come on at all outlet has power clothes stuck inside any tips please help…

[@joelsmith6795]

Which model is this ?

[@jaredstone4490]

Hey I have this washer. It will not turn on and the lid is locked. Any advice on what I can do?

[@LORNABOSEK]

I have the same problem.

[@TJ-sf6kt]

Any idea what to do if the washer fills very slow almost as if it’s a kink in the hose but when I undo both hoses water flows strong

[@zepar221]

clogged inlet valve screens?

[@josephaustin4085]

What if it won't work at all the screen just flickers no display then goes black

[@nickcavolli3072]

Anyway to run this washer on spin only?

[@marksiciliano3237]

It has a drain and spin option in the options menu.

[@spotpet]

Thanks!

[@kristy1376]

My washer stopped mid cycle and doesnt turn on.water is trapped inside. Outlet does have running power.

[@NeedForSpeed.2004]

If the door is unlocked, and if it’s a top load or it’s a front load and it’s not full enough to spill out of the washer, get a siphon and a bucket and go to town.

[@brianroddy6805]

I have this same model and the screen will not come on but it sounds like the motor comes on

[@octavialang3166]

Any luck?

[@brianroddy6805]

@octavialang3166 honestly after 2 days of trying it just started working on its own again and hasn't been a problem since the trouble code says electric fault but it's fine now

[@AngryOscar]

Mine is locked and wont open. fried burnt circuit board

[@noelanidoane2673]

I didn’t catch how you get to this. Can you help with that?

[@DylBuilder1]

Select three buttons of your choice on the panel. Press those same three buttons on the panel three times in a row in the same order until the machine's display says diagnostic.

[@eishaquapearson886]

My washing machine says add garnish and then it’s a wash and complete it don’t even wash the clothes

[@35crazysexy]

Any tips for no power at all ? We unplugged it for over a min plugged back in still nothing . We bought used one for now it works fine so its not plug in. This is barely over a year old this was not a cheap washer . :( First new washer i ever bought its been a nightmare!

[@humanaddictions]

I just replaced the lid switch assembly and now the close lid reading is gone but it won’t go past sensing mode. After about ten minutes I get the F5E3 closed lid error.. help

[@quitawoods8513]

What if you have fault codes. Then what?

[@DylBuilder1]

Each code corresponds to something. Usually consists of Codes beginning with F or E and ending with a number

[@bcarter1430]

Hmi is human machine interface. So touch pad.

[@BeardedApplianceRepair]

Thank you for that info! I had no clue jaha

[@danewidman2438]

My machine won't even power on can you help me?

[@angiesantoyo2432]

Worst washers I've had mine changed twice in less than a year

[@jazmeniribe3276]

Water is not draining it’s keeping water

[@monicamoore6380]

i hate this washer

[@arthc.castillo8982]

HMI = High Mariguana Inhalation

[@Skidmarks368]

This washer sucks. Keep a 6 pack of main control boards in stock if you have one. Spoed queen- next stop

[@audreyblackmon8413]

No power

[@FieldBlaser]

Pure junk!! 🤬

[@brianmerch3132]

I’ve had mine not even 6 mos and it don’t want to work anymore it’s just crazy how expensive they are and to fix .

[@ntabajohn9069]

Mines too

[@rumsfield78]

Made in USA quality!!

[@sgtcote1]

Agreed, ours lasted just over a year until we got the code today. Our old washer lasted over 15 years with zero issues.

[@tuyetlantran7710]

Me too. Just few months and stop working 😢

[@zepar221]

Got one 2.5 years old for free. No one would come repair it so the owners got a refund.

[@ashleycousin8321]

Thanks!

[@tiffanyharrington8295]

I wish that worked for mine. Nothing will make it light up. I have that same model and it just won't work. Could it be the whole control board?

[@octavialang3166]

Were you able to get an answer on this issue?

[@blurbsmcgee3764]

How would you reset it or recalibrate it after you have worked on it?

[@CraftyDadCreations]

Finally a video that’s actually helpful! Thank You!

[@TROW-163]

Why are people saying these new washers are so bad they’re meant to be better for new washers

[@cabbie2111]

Man I owe you big time! Thank you. Was able to pump detergent into the tub to prime it. Was scratching my head buying dispenser tank and detergent flow pump. Regular quick cycles wouldn’t pump enough detergent through the line. Only out a few bucks, works like a charm. I appreciate you giving up this secret.

[@tamiawilliams3961]

How can I unlock the door.. this is the only video I can find with the same washer model.. I keep getting a drain clogged message but I can’t even open the washer door… please help

[@kristinamercer8100]

Did you ever figure out what was going on? My washer is showing an error code F9E1. Any help is appreciated.

[@familyvideos102]

F9e1 means bad drain pump

[@johnnygallardo76]

You have to drain all the water out first by taking out the drain hose and lowering it into a bucket and let it drain into the water is completely gone then the door should unlock after pressing things like Spin and drain or something. Or you can do the Diagnostics in this video he showed how to unlock the door.

[@cjacob741]

I have the same washer and just moved to a new house down the road. Now washer won’t power on at all. No buttons or codes just nothing. Outlets have power and breaker isn’t tripped

[@str8bomin]

Out of nowhere, mine won’t turn on. Not sure how to get this issue fixed. Whirlpool won’t help. And I see this question has been asked many times, any help?

[@NoCopyrightBangers]

HELP- I have this washer but the power button doesnt work. It worked one day and now it doesnt power on. Is the panel bad?

[@tiffanyharrington8295]

Did you figure out what was wrong with yours?

[@CantonMasterDrummer]

This is some nice bits of information, too bad my washer doesn’t initiate any of the diagnostic tests and therefor won’t drain the water in it. Lol. It just stopped mid cycle and said it’s putting in its 2 week notice.

[@kittitas18]

Just got saved from a headache...thank you

[@OneOfDaKine82]

Thank you for great tips. I need help with this same model. The spinning diagnostic didn’t work. Do you think I should change the synchronous motor?

[@uranusten9540]

I hate mine too. I got it during COVID

[@B_HarTz]

Lol, I just bought this set of a guy who got it during the vid….. and he said he called the warranty countless times to fix lots of things till he got fed up and bought a whole new other diff set…. Got these fixed and sold them to me and their working fine for me…. Said that parts were quickly put together that failed since whirlpool rushed them out to sell quickly since the world was scared and bought everything off the shelves lol Great for me when people went broke and sold them off for cheap, i was that buyer lol😂

[@mr.smittyizm4897]

Mine wont even come on but i know has powrr for few seconds says power failure

[@theubbakoderoshow8554]

My washer just stopped working and flooded my floor. Any one experienced that before?

[@Omarvazcar1]

Worse machine ever don’t buy

[@paolonunziolicary]

$800 washer lasted 50 cycles. Would have been lower cost to go to a laundromat. Whirlpool ain't what ot used to be...

[@fxpestoperator5527]

We own this machine = pretty much still new...Haven't even started taking it apart yet, but last night we smelled an electrical smoky smell, so I am guessing the control board burned up! Does not show any signs of life when plugged in now. 🤣🤣🤣🤣 Send me a pointer or two if you have time Brother. Like do we know which board to order or maybe it is the capacitor? Thanks man!

[@critterk5866]

I have the same model and I’m having troubles with it. I just tried testing some of these and nothings responding. Do you have any suggestions what might be the problem?

[@jonb6937]

We just got ours a few months ago, and just stopped working out of no where…. Hopefully this helps out

[@Dan-t8y]

Yep they’re garbage

[@kennithconley7197]

Do you know how to calibrate this washer after oscillator is replaced?

[@natanaelacosta4074]

Why does my washer going to drain mode way before starting to wash I'll put clothes close lid it will sense then goes strait to drain and I'll show finish washing see if you can help me bro

[@joyce3790]

Piece of sh$#*&. Hate I bought it.

[@luismanuelreyestoribio]

Thank you very much bro, you helped me with a team that I also have here.

[@dandiego6199]

So your video was very informative. I have a door lock code was wondering on how I can reset that?

[@larryellis433]

You ever get that info ?

[@kashfearless5872]

@@larryellis433me 2

[@luvthemusic79]

Got any info on the matching dryer? We have one that's just about the same as yours washer dryer set & it's coding f7e1 no not sure how to fix it, but out dryer needs a heating element & we can't figure out how to open it up to find it

[@lucilleshuey8159]

How do you bypass the lid lock? My lid is closed but washer says close lid.

[@loriashton2603]

My whirlpool.will only work ok heavy cycle help

[@FullFrontalExposure]

This video is pretty much useless.

[@denisepayton8440]

I have the same washer. Washer was OFF when we had a five minute power outage. Now the washer will not turn on at all. Does anyone have any help or advice with this problem?

[@vincelenalexander8984]

Unplug for a few minutes.

[@ernestojaramillo2537]

I’m having the same problem it won’t turn on what can we do ??

[@steveo104]

Another great video! HMI is Human Machine Interface

[@ilosappliancevideos47]

Thank you. Your contents are great, however your narration is not in sync with what your action, and it gets confusing.

[@DarleneBelloir]

F9E1 code. Pump is fine, drain is fine. Third time same problem, diagnostics did not help. Had to unhook the wires to the pump under the washer to unlock the lid! Less then a year old and have had nothing but trouble!

[@jrsocal909]

Got the same code

[@jrsocal909]

Few months old

[@taylorwade2589]

I have that same cold right now

[@taylorwade2589]

How did you unhook the wires

[@kristinamercer8100]

Any updates on how this was fixed? I am experiencing the same problem.

[@levmelomed8418]

Brand new washer, on it's maiden run, during the spin, going fast and trips breaker on the main panel, then shuts off, locking the lid. Sad, very sad.... Calling Whirlpool, waiting about 45 minutes before real human answers. Scheduled warranty appointment online, waited all day, no one showed up .... that is the story.

[@FullFrontalExposure]

were they able to fix it?

[@yunaventura4065]

Mine says f5e3 but i checked the latch and everything works fine any tips

[@precillarexach4014]

I got them on Tuesday last week so today. I had my first wash of clothes and I sure did not like the way the washer machine worked. The water was to low and did not wash my clothes right I still had my perfume on my clothes still. I went today back to the store to return them back and got my front loader. I will never change my front loader machines to a regular top load machine there are no good at all. I have seen a lot of bad comments on the top load machines.

[@orochimaru3950]

This is my EXACT issue to the T. Had mine less than 48 hrs. Taking it back this Friday.

[@Iangyavirus]

mine broke down withon a year and its been stuck on f6e1 error

[@mikepiccolo32]

Mine sucks 18 months later it sounds like a ford tempo

[@danewidman2438]

I just got mine. Wouldn't start kept saying add garment, then completely stopped turning on all together idk what to do now. Any advice?

[@GBobbyFergison]

Did you ever figure out why?

[@annbrinston9142]

Same problem...were you able to figure it out?

[@0ptimal]

Whirlpool sucks. Actually they all suck, no one makes anything that lasts anymore.

[@zepar221]

All on purpose. There are not enough boomers to consume anymore so corporations have moved to an expiring product model of profits and economic growth. Known as planned obsolescence, corporations have colluded for over a hundred years to limit product life. The lightbulb cartel is an example of this as lightbulbs can be made to last 100 years, but there's no profit in that.

[@buenavida5407]

Thanks for sharing the information

[@kevinmascuzzio3916]

Mine just broke down. It’s full of water and I can’t get the door open to remove the clothes. Starting to smell up the house…

[@taylorwade2589]

Same here

[@NeedForSpeed.2004]

If you can, go to service mode, and in the service functions, run the drain pump. And while you’re at it, there should be a function to toggle the lock. Toggle it and it should unlock. If not, I guess depending on how badly you need your clothes, maybe pry it open with a crowbar or something lol.

[@fmom5319]

thank you for this video. very very helpful. do you happen to know where i can get the wiring schematics?

[@audreyblackmon8413]

No power

[@NoCopyrightBangers]

did you ever get the power fixed?

[@maryloucurrington6420]

How do i start iy

[@michaelbass3755]

F9E1 code. Third time and have to wait weeks for service tech each time. How can I unlock the lid?!

[@nerdclan2311]

I have the same problem what did you do can you help please!

[@kristinamercer8100]

Looking for help with the same issue. Any advice?

[@potatopirate_]

my drum doesnt seem to move when it agitates, only the bottom piece really spins. How did you determine if it was the belt?

[@MiaClarkDorman]

The pump is draining and won’t cut off…any ideas?

[@brynndaniels-evertt531]

Same here

[@tracybrantley4936]

We purchased our washer about 7 months ago the load and go does not work. We had a repair person out and he replaced a part but it is still not working. I have removed the detergent cleaned it. Set it back to the factory reset, It will show when it is empty or full but doesn’t dispense