Before you buy or sell on Vinted: Watch this!

Hi! My name is Kerry Sheppard and I upload every Sunday on topics covering plus size fashion, beauty, health and lifestyle. If you like this video, please hit the thumbs up and consider subscribing to my channel. It helps to support me and I really appreciate it. It also helps me to know what kind of videos my subscribers like.
Anyway, on to this video.....
I've wanted to try Vinted for a while now, so that's what I've been doing over the past few weeks.
I've tried both buying and selling on Vinted, so watch this video to see how I got on. I'll give you an honest review - it didn't quite go as planned!
I've also given you a guide on how to sell an item to give you the best chance at selling, having learnt from my own mistakes.
I hope you enjoy this video, if you do, please give it a like and hit the subscribe button!
Love Kerry
xoxox

[@marycash183]

This is one of the most down to earth videos I’ve seen, thank you for ur honest and non chalant approach ❤

[@dijanawarrender8627]

Thank you for this really helpful video. Like you, I love the sustainability side of Vinted. I am going to have a go at selling after hearing your experience and tips.

[@KerrySheppard_Flock]

Ahhhh thank you. Do let me know how you get on. I’ve even got my husband using it now and he sold a pair of barely worn Nike trainers within minutes of putting them up for sale. Good luck with it x

[@shanmcclelland9239]

Very helpful! Thank you for taking the time making this video.

[@KerrySheppard_Flock]

You’re most welcome. Glad you found it helpful 😊

[@MsTonilondon]

Really helpful.. Great video Kerry 👍

[@KerrySheppard_Flock]

Thank you x

[@susancollins9085]

Very helpful. Thank you 🙏🏻

[@pennyphebey8617]

Very helpful video - just joined Vinted and successful sold a wedding hat and matching bag successfully with the money clearing today. However, I accepted an offer last Saturday and have not heard another thing. I will persevere with it though as so much easier than eBay to sell. Good luck with your channel.

[@KerrySheppard_Flock]

Thanks Penny. Glad you are enjoying Vinted 😊 sometimes even though you accept an offer, people change their mind and not tell you. I just message them to find out if they still want it or not. Good luck with it x

[@albertgriffin7901]

Going to start did you find Vinted easy to use? please let me know. Thanks

[@pennyphebey8617]

@@albertgriffin7901 very easy - just took carefully wrapped goods to post office who scanned and was automatically updated every step of the way.

[@azrinamj7237]

This was so helpful, thank you

[@KerrySheppard_Flock]

No problem at all x

[@carolinemccann1840]

Hi I loved your video, very easy to follow instructions. Great explanations without any fuss. Have now followed you.

[@KerrySheppard_Flock]

Ahhhh thank you x

[@KerrySheppard_Flock]

Ahhhh thank you x

[@gilliansmitherman1388]

Very good indeed, thank you, I am just starting, I have a lot of Designer clothes, as a retired Magistrate, so we will see how it goes , Gillian

[@KerrySheppard_Flock]

Glad you found it helpful. Good luck with selling x

[@albertgriffin7901]

Did you find it easy about to start.please reply thanks.

[@gracegracious6862]

I loved your vinted experiences, I don't have a printer at home and I found vinted staff to be incompetent as I needed a QR code so I could print the label at my local parcel shop, but someone called Abdul message me and said they can't help with it, there is millions of people who don't have a printer at home and on hermes now (Evri) they print at the parcelshop with a QR code given by Evri but on vinted you don't have the choice, I told the staff at vinted is there one competent person who works there that can organise that sellers and buyers should have the choice of printing at home or the parcel shop. In stead of sending ridiculous emails stating you can't help. Anna

[@KerrySheppard_Flock]

Thank you. I think it’s very much pot luck on who you get to speak to at Vinted. I’ve had one that was awful and one that was really good. They do need to sort the whole printer thing out though. My husband started using it recently and a couple of people chose Yodel as the delivery company and he just got emailed a barcode to show shop staff, so didn’t need a printer. Mind you, our nearest drop off point for Yodel was 6 or 7 miles away 😳

[@karonwostenholme6533]

I don't have a printer. I thought of just writing name and address on parcel. New personal seller.. Any advice cheers

[@KerrySheppard_Flock]

@@karonwostenholme6533 for most of the postage methods I think you need a printer as there are barcodes and QR codes that need to be printed, but I believe for yodel you don’t need one. You may want to check that first though.

[@emem8577]

Really informative video. I've just added a few items on Vinted.

[@KerrySheppard_Flock]

Good luck with selling them. I’ve got a few more to list too x

[@emem8577]

@@KerrySheppard_Flock thank you. I'll follow you ☺

[@HappyLiz123]

Sold several items on Vinted. Casual clothing goes better. Also sold a wallet. Got some really good stuff on there. People offer silly prices. X

[@KerrySheppard_Flock]

I’d agree. You can get some lovely items on here, but I do think it is a better platform for lower end items. And yes, some people contact you with an alternative price that can sometimes be quite low, but I just decline them. I usually find though that they offer about a third less than the advertised price.

[@albertgriffin7901]

Do you have to put your own photo. On the site or can you use an image?

[@ebere_spirit]

Great video it was really thorough and you have a really good delivery style! Thank you

[@KerrySheppard_Flock]

Thank you x

[@anitahornbrook745]

Very helpful, thanks

[@KerrySheppard_Flock]

Thank you. I’m glad you found it helpful 😊

[@acrylicpaintingsdownloadsb8336]

I've just started so this is so helpful!, but when I look at my page as a customer there isn't a buy it now button? I have set delivery to custom royal mail as I'm quite remote where I am so drop off is extremely hard.

[@KerrySheppard_Flock]

Thank you. I’m glad it’s helped you. Have you added your payment details to your account yet? That’s the only thing that I can think of that would stop you from seeing the Buy Now button x

[@serenity90210]

Great video I love vinted i am English speaking, live in Spain and vinted automatically translates enabling you to buy and sell throughout Europe. I love the security of buyer pick up points. I have only had great experiences both buying and selling. I have just tried to sell a book but the app won't accept the ISBN number. Any advise greatly appreciated.

[@KerrySheppard_Flock]

I’ve never bought or sold a book on Vinted. Have you tried contacting customer service?

[@leescott5634]

I buy and sell on Vinted, couple of occasions where buyers have bought items, claimed a fault (ie a hole in seam that wasn't there when shipped) and bullied me for a refund but refused to send back as its a low cost item versus the postage, I find it super stressful when that happens but otherwise good.

[@KerrySheppard_Flock]

Ahhhh I’m sorry that’s happened to you.

[@allashuwa_]

@@KerrySheppard_Flock any advice to help deal with that problem?

[@KerrySheppard_Flock]

@@allashuwa_ It’s a difficult situation. If you’re confident that there was not an issue with the item before you sent it, then stand your ground and advise that unless the item is returned to you then no refund will be given. Vinted state that the cost of returning the item is with the buyer so I would say that Vinted would back the seller on that case.

[@missmitsi1]

@@allashuwa_ Hi Hun! I’m also looking to start selling on Vinted very soon ( was looking for advice tutorials & saw yr post re: bullying/false reports etc from clients. I'm a photographer too so, what I will do is to always take GOOD detailed photos of my intended items to sell AND also a photo of my parcel with label etc at the drop of place ( post office/Hermes shop etc) to proove it was sent too! ( protection against those saying didnt recieve it etc}? … Hope this was helpful x

[@BaconPizza]

Just listed my first item on tinted tonight

[@KerrySheppard_Flock]

Nice one. Good luck x

[@MsWalkaLot]

Tinted? More like Tainted!

[@BaconPizza]

@@MsWalkaLot what do you mean? Haha I get lots of sales on Vinted now

[@casey7171]

just wondering if scamming is quite frequent on vinted? bought three products the other day, two of them seem to be trustworthy with many 5 star ratings however one hasnt ever sold a product yet and doesnt seem too talkative so it just makes me nervous. what do i do if i get scammed?

[@KerrySheppard_Flock]

If you think you’ve been scammed and the item doesn’t arrive, then you can contact Vinted and they will advise on what you can do. They are able to cancel the order and refund you. The seller has 5 days to send it after which time it’ll be automatically cancelled if they’ve not reported it as being sent. Some people just aren’t very talkative. If it helps, I’ve never been scammed on Vinted x

[@sorb7832]

Every time a place things I get banned because it is not real or something but it is any one has tips for this cause now I have to authentic everything again

[@emmaleanne3926]

Hello, I’m think about using Vinted but I don’t have a printer. Will this be a problem?

[@KerrySheppard_Flock]

I think there are some postal methods that give an option to not use a printer. Might be worth setting up an account and using their chat facility to ask x

[@carebears130kerryella5]

Can I ask when u purchase few items like I have on majority it says waiting for seller to send item then below the tracking information however on 2 of them it says waiting for seller to send but no tracking number yet there is on another buyer’s that’s not sent it yet is that ok and normal would really appreciate ur input thank you as new to it

[@KerrySheppard_Flock]

I think it depends on how it’s being delivered, ie yodel or Royal Mail or Evri. I’d say if it gives a tracking number it’s been sent. Hope that helps x

[@g2166]

Thank you for the video just search Vinted. Does this Vinted charge fees on clothes or Books?

[@KerrySheppard_Flock]

The seller doesn’t pay any fees at all. It’s the buyer who pays for postage and the fee that Vinted charge 😊

[@MoMo-lu2ee]

Can you explain the size chart? What is zs 36 jeans men??

[@KerrySheppard_Flock]

It’s a waist measurement for men’s trousers/jeans x

[@jackelly5861]

Listed 6 items the other day and plenty of favourite messages but no sales yet. However a message came through saying my postage was set at £00 tbh am a little lost now 😳

[@KerrySheppard_Flock]

Could it be that you haven’t set the parcel size? Mind you, it shouldn’t normally let you upload an item without selecting the parcel size. Might be worth contacting Vinted for help x

[@Stevvo365]

Hi as a buyer once i’ve pressed the everythings okay button does that mean i can not get a refund if i have any issues with it in the future?

[@KerrySheppard_Flock]

I believe so yes. Once it is in your possession and you’ve said it’s ok, it’s then your responsibility. It’s not like a shop where you can return it if something happens to it. When I’ve had an issue with something I’ve bought from Vinted in the past, Vinted weren’t good at helping me resolve it. It’s between you and the seller.

[@Stevvo365]

@@KerrySheppard_Flock oh so to get this clear once i press the everythings okay button, I can not get a refund at all😅like it’s completely in-reversible

[@KerrySheppard_Flock]

@@Stevvo365 I think so yes, but then I’ve never had this issue personally.

[@bpom527]

Any idea if you can sell from the US? I didn't see a list of countries that you can sell from on the site. Thanks for the informative video!

[@KerrySheppard_Flock]

I think at the moment, it’s only in the UK. But you can always check to see if there is a Vinted US app x

[@bpom527]

@@KerrySheppard_Flock Good idea! Thanks!

[@Anitausher57]

Hi B Pom - Yes, Vinted has an US app to buy & sell, I'm from US and I'm using it:)

[@rosemarystanley7814]

What about following can you explain that?

[@KerrySheppard_Flock]

Following, in my experience anyway, is about choosing to keep track of your favourite sellers. If you have a seller whom you’ve bought from before, or whose wardrobe you really rate and find inspiring, then follow them. I believe you will be able to see more of their items for sale on your dashboard / Home Screen when you log into Vinted x

[@christyvanderbilt17]

Hi, thanks or this. If buying, how can the buyer know the fees/charges before placing bid/purchase? Thanks

[@KerrySheppard_Flock]

Hi. When you click on ‘buy now’ it tells you all the fees before you confirm the purchase. If you don’t like what you see then you can just exit the screen 😊

[@yotranquility5382]

Do sellers have to upload a tracking number from the post office into the Vinted App?

[@KerrySheppard_Flock]

No, unless a seller has asked for it. I’ve never had to do it.

[@rimshamir7847]

Hello!today i download vinted and want to many things.but the problem is that ,will i pay delivery to every seller indiviual ? There is no other way?

[@KerrySheppard_Flock]

to get around it you can buy items from the same seller but message them beforehand to see if they will do a discount on what you’ve bought them. That’ll then help to reduce the overall cost. Or you can make an offer on the item instead of paying full price.

[@rimshamir7847]

Thank u dear❤️

[@albertgriffin7901]

How do you know what postage to charge or do Vinted do it!

[@KerrySheppard_Flock]

Vinted do it. You just select the package size (which they also give hints on) and they do the rest.

[@albertgriffin7901]

@@KerrySheppard_Flock thanks Kerry

[@albertgriffin7901]

@@KerrySheppard_Flock do I have to use special envelopes as I haven’t started selling yet so need any help. Thanks

[@KerrySheppard_Flock]

@@albertgriffin7901 It depends on what you’re selling. Shoes work best in boxes and for clothes we bought some medium sized grey self sealable bags from Amazon.

[@albertgriffin7901]

@@KerrySheppard_Flock thank you.

[@campi1915]

I don’t recommend it as a buyer. They make you pay a “Buyer Protection Fee” that is non existent. All of their replies are automatic - no customer care. Please be aware.

[@KerrySheppard_Flock]

It’s definitely something to be aware of but I have had responses from actual people there before. One was really helpful and resolved my issue quickly. The other wasn’t so great. It’s a bit hit and miss on their customer service but the buyer protection fee is how they make their money.

[@MsWalkaLot]

It's a licence for scammer to sell rubbish. There is no comeback on the sellers. They can keep selling the same old junk over and over until some poor sop doesn't report the fault because you only get 2 days....

[@pugsaregreats]

I'm planning on selling, would you say ebay or vinted are better?

[@KerrySheppard_Flock]

I’ve not tried eBay for selling clothes before, but I will say that selling on Vinted is easy, you keep all the money and there are no fees to pay. It can just take a while to sell, unless you are selling items that are in good condition and are in a good condition. Hope that helps x

[@baffouredusei9806]

Ebay takes a percentage of the money you make on a sale. Vinted on the other hand you get to keep all your money

[@emilyjane1496]

Hi Kerry, just found your channel because of your video on Vinted. Could I ask what's your username please? I fairy new but wanting to start selling so watching a few reviews first before diving in. Hope you're having a good day. Many thanks Emily

[@yotranquility5382]

Prices are a bit low for sellers to make anything...

[@KerrySheppard_Flock]

I think it’s more about clearing your wardrobe out than making a load of money considering most items are second hand and naturally won’t be fetching as high a price.