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The second episode of the Hermès SA stores is here. Today, Xiaoma and I will chat about some peculiar instances I have experienced or know about regarding Hermès SAs. Come and see if you have encountered similar situations.
00:40 Turning Surprises into Shocks
03:19 Ambiguous and Boundaryless Behavior
05:04 Pressuring Pre Spends by Claiming Points Expiry
06:28 Pretending to Submit a Wish List
07:52 Suggesting Customers Pause Pre Spend