Breakout: Redefining Customer Connections: Personalized Retention Strategies for Growth

Join us on a journey through the evolving landscape of loyalty marketing, where innovative tech ecosystems pave the way for unparalleled customer retention. Drawing on SPARC Group LLC's (Brooks Brothers, Aeropostale, Forever 21, etc.) expertise, we will discuss how data, AI, tech and personalization work together to support long-term loyalty. Attendees will leave with actionable insights to create cross-channel campaigns that drive long-term customer connections and boost revenue.
Mike Dupuis
CDO, SPARC Group
Djalal Lougouev
President and Co-Founder, Ometria
CommerceNext is a community, event series and conference for marketers at retail and direct-to-consumer brands. Join our events to meet other industry leaders and learn the latest ecommerce and marketing strategies: commercenext.com