Briefing Hotel | Evening Briefing by Gb Das | HOD Briefing

#hospitality #hotel #briefing #hospitality #chef #fnb
Evening Briefing Session
Agenda:
Banquet Party Special Notes:
Emphasize the importance of attention to detail for banquet events.
Remind staff to review any special requests or notes from clients.
Highlight the significance of timely service and meeting guest expectations.
Restaurant & In-room Dining:
Reinforce the importance of menu knowledge and ability to offer suggestions to guests.
Discuss procedures for in-room dining orders, including accurate order taking and timely delivery.
Stress the significance of presentation and quality control in both restaurant and in-room dining services.
Front Office Room Check-in Instructions:
Review the standard check-in procedures, including verifying identification and obtaining necessary information.
Remind staff to be courteous and welcoming to guests upon arrival.
Discuss any updates or changes in check-in protocols.
Checkout and Billing:
Outline the checkout process, including reviewing the bill with guests and addressing any concerns.
Remind staff to handle billing transactions accurately and efficiently.
Emphasize the importance of providing excellent customer service during the checkout process.
Additional Notes:
Encourage teamwork and effective communication among departments.
Remind staff to maintain a professional appearance and demeanor at all times.
Address any questions or concerns from staff members.
Closing Remarks:
Thank everyone for their attention and dedication to providing exceptional service. Encourage staff to apply the discussed points in their daily duties and contribute to a positive guest experience.

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[@ganeshdashotelier]

Thanks and welcome

[@RavindraSingh-j8k]

Great information.no dought.

[@ganeshdashotelier]

Thank you

[@rudraentertainment5760]

Good ❤

[@ganeshdashotelier]

Thank you

[@alltimrmastikujur2600]

It's good knowledge everyone who work in hospitality industry 👍

[@ganeshdashotelier]

Thank you so much sir🙏🙏

[@bsmehra2550]

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[@ganeshdashotelier]

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[@nayancahvan653]

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[@ganeshdashotelier]

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[@nayancahvan653]

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[@ganeshdashotelier]

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[@thepahadiuk13]

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[@ganeshdashotelier]

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[@SanjayKumar-vv6yl]

Great sir ❤

[@ganeshdashotelier]

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[@googleofficial7074]

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[@ganeshdashotelier]

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[@valodraketan2724]

One of the best

[@ganeshdashotelier]

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[@RajKumar-jc7eb]

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[@ganeshdashotelier]

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[@surajSingh-oj4zu]

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[@ganeshdashotelier]

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[@prasantadutta4549]

Ni❤

[@ganeshdashotelier]

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[@chefNarendra2442]

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[@ganeshdashotelier]

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[@ganeshdashotelier]

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[@RiteshkumaryadavOfficial]

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[@ganeshdashotelier]

Asst Restaurant Manager

[@RiteshkumaryadavOfficial]

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[@ankurnishad3401]

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[@ganeshdashotelier]

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[@khaledkhanofficial4164]

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[@ganeshdashotelier]

Thank you 😊❤️

[@sanjugond8704]

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[@ganeshdashotelier]

Thank you