Brother printers mfc9330cdw toner reset

Visit this link goo.gl/iPNN30 to checkout a competitive, good replacement cartridge from Linkyo.
NOTE: IF * DOESN'T WORK USE THE # KEY.
This same process works on DCP-9020CDW, MFC-9130CW, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW
FYI. Link is an affiliate link.

[@melizabeth1255]

I tried this at work and it worked wonderfully! I was able to reset all of the color cartridges and saved from having to buy $200+ refills. Amazing! Thank you so much!

[@ji6263]

Matthew - I was searching how to replace the toner on my Brother MFC 9130CW printer and found your video. I was concerned that after I replaced the toner, how to make the printer know it was full again. I saw the videos about resetting the gear and when I saw your post, I tried it. It worked. Now when I refill the cartridge, I do not have to worry about the gear. Thanks so much.......

[@npfitzner]

Hey Matthew - thanks very much for this. Helped me reset my MFC9335CDW. Still printing strong blacks and needed this to make sure I maximised the cartridge and saved the environment a bit of junk!

[@reisingerj]

I have a Brother HL-3480CDW and tried this method and it worked perfectly. Something that may help is to mark with a pencil the exact location of the * while it is visible so it will be easier to find the exact location after opening the lid. Also, I found on my 3480CDW that I could reset all 4 cartridges before shutting the lid. Just wait after selecting the cartridge and clicking 'yes' to reset until it says accepted; then select the next cartridge and repeat the process for the other 3 cartridges. Then shut the lid and all four cartridges will be reset. Saves time having to go through the recycling and holding the * key again for each cartridge. A REAL BIG THANK YOU TO MATTHEW !!!!! Couldn't have done this without his video.

[@thevelointhevale1132]

Thanks mate, you absolutely SAVED the day with this information ... I had already replaced the old toner with a NEW cartridge and it simply would not accept the new Toner as full - it was driving me spare.

[@lolokaywinnie]

THANK YOU SO MUCH!!! I was messing around with my printer, MFC9130CW for over an hour being annoyed af since I had like 20 pages to print and none of them would print because the toner was "low". THANK YOU SOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can't express the amount of gratitude for this video, and that luckily it worked for my version of the printer as well.

[@matthewjeschke]

Rock on very glad I could help. Makes my day to know I did a good deed today :) And I think mother earth thanks us all for saving her from extra printer waste.

[@gilbertguerin9080]

Hello Matthew. Thanks so much for this very usefull information. It worked perfectly on a 9330CDW. Furthermore I have to confess that when I was looking for information on which printer to buy, it was your review that sold this specific model to me ;-).

[@investorway]

Dear Matthew! Thank you SOOO MUCH! You saved our day! We spent whole Day trying to reset it and could not make it work! Your instructions just did the job! Thank you greatly!!!!

[@bermudanash]

For the L8850CDW, just make sure you go to the Door Open window on the top left of the screen (not the home screen). Thanks for posting this make-do!!

[@dyluvtozzz]

Thank you. U saved me from waiting forever for the customer hotline service rep from picking up the phone!!

[@05bolzy]

Great tutorial. I've tried covering the glass window that other videos have suggested. Didn't work, and your suggestions are clearer, easier and actually work. Thank you so much.

[@sltv1781]

So I was just googling how I'm supposed to open my machine to get to the cartridges to replace them. This was first link I clicked and I'm so glad it was the first. This worked for me! Thanks for sharing M. Jeschke!

[@Syler150]

Awesome, finally our printer recognized the new toner. Thanks a lot mate. It's a MFC-L8650CDW btw.

[@audreyyoung4852]

I have this saved for my office printer. I do this all the time now and my work has saved a lot of money on ink!!! THANK YOU

[@lilyrosedaisy2003]

Bless you! I purchased some remanufactured toners and my machine kept saying the toner needed to be replaced and would not allow me to use them. After doing this, they now work perfectly.

[@Sunshine200971]

This is awesome...I was so sick of my cartridges not being empty but making me get new ones...

[@C0wgirlMeg]

THANK YOU! I refuse to pay what it costs for "genuine" brother toner. Apparently, though, the machine recognizes genuine brother and won't reset the toner message for compatible knock offs. How annoying! I followed the steps in your tutorial and it worked perfectly first try. I'm now able to print again! :)

[@kanjali1]

Thank you for saving me at least $100. You explain the process really well.

[@jamesmerideth6305]

Thanks so much for your demonstration. We had a problem with a new cartridge and requested help from the vender and they sent printed instructions for doing this but we couldn’t make it work. Your video helped us to know what to expect and it worked great.

[@kenellis7379]

Oh and I used a little piece of tape over the asterix button so I couldn't miss it. Just took it off after I was finished. Worked first time and like a charm like I said earlier. Thanks again. The K for black and the fact you mentioned STD for standard helped me find mine too.

[@zedsta69]

Thank you Matthew. You just saved me calling a tech guy to come out to my office and sort it out. CHAMPION!!!!!!!!

[@soilootelo9407]

WOW!!!! man I'm, so glad I was able to find you...I have been for three days trying to figure out how do I reset my cartridges after refilling them with all the colors...until I got you!! Thanks so much, Im subscribed and appreciated for ever!! Peace.

[@ETOEstate]

The * button worked for me. Thanks. I could not print airline tickets because of the low toner warning. It's working now.

[@syracusestrength3692]

Thanks man!!!!! That worked awesome! Just got one of these a few weeks ago. I can't believe how much toner was left!!!

[@adysayswakeupffs]

Thanks for sharing. Worked a treat! It's great that this can be done with this Brother printer. Using a Toner Cartridge until it is ACTUALLY empty is more sustainable than changing it just because a micro-controller says it's empty. My old Kodak all-in-one wouldn't even SCAN if the colour ink was low! What a rip-off!

[@matthewjeschke]

+Search For YOUR REG oh wow... wouldn't scan, that's a bit discouraging.

[@adysayswakeupffs]

Forces you to buy ink you wouldn't have otherwise bought. So, I recommissioned my old scanner instead!

[@matthewjeschke]

Sounds like a plan. Yeah I think it'd almost be better if we could buy quality printers that don't do this to us. Ones that cost more up front but are easier to reload, cheaper on ink, and work without all these restrictions / hacks.

[@adysayswakeupffs]

+Matthew Jeschke It's one of the biggest legal cons going, Matthew. Printers sold cheaply and programmed to waste ink in 'head cleaning' and fail to function, not only in mono printing but also in scan only mode , just because the colour ink is low. So, you're forced to buy more ink just to use the scan function but most of that ink ends up in a catchment sponge at the base of the printer! Saw this with my Kodak all-in-one. It was soaked in unused ink! I gave the damn thing away in the end and bought this Brother model. I'm so glad that it's use of toner and programming, that allows you to continue to use a cartridge until it is ACTUALLY empty, is far more ethical and sustainable than other, if not EVERY other, makes of printer. I'd recommend it to anyone, despite once saying that 'I'd never buy a printer from a company that makes sewing machines!'. I've since gladly recanted on that statement. It's an awesome printer.

[@sorgahjy]

I watch this video once every couple years. Thanks again.

[@matthewjeschke]

Glad to be of help :)

[@BatBrakesBones]

Thank you! I knew there was no way I had run out of toner when I barely use this thing. What a way to rip people off.

[@Syler1979]

worked a treat! I don't expect my original cartridges to last much longer but I print mostly black and white. The stupid "low toner warning" is gone now too. I am also about to buy the powder to refill the cartages and the company sells the instructions to reset the cartages for for $10!

[@osamak8315]

Great, clear, direct to the point, thorough, video. Watched other videos that were not as good. Thanks alot!

[@matthewjeschke]

Glad I could help out!

[@mellenwest2104]

Thanks Matthew! It worked first time on my Brother MFC-9130CW. Test print looks good. Note, I have after-market cartridges from Ink Technologies.

[@matthewjeschke]

+Mellen West glad to hear it :) Brother toner is out of this world expensive.

[@DespicableRydo]

Worked for me!! Thanks a million dude. Took me a bit to get it right; I needed to lift the whole lid, not just the first stage lid. I also used a little bit of white out to mark the unlit button, which helped.

[@PXLightXD]

I literally come back to this video EVERY time I need to reset my toner counter. This video has been an absolute lifesaver over the years, thank you!

[@matthewjeschke]

Glad I could be of help! Interesting I do the same thing haha I seem to forget every time I do it. I need to just put a mark on the spot to press.

[@smiggle2003]

bugger i wish i had seen this before i ordered new toner.....Thankfully i saw it before i have received it. tried it in my MFC- C9335CDW and it worked perfect. Excellent tip. wish they would fix this problem

[@garyrolls2865]

Gary. Many thanks for this clever tip to get the most from each of toner cartridges

[@ignitingbusiness]

Thanks for this video! We were just able to use this solution for a client of ours, and who knows whether we would have been able to find this solution without the video.

[@derekjy]

Awesome! Thanks so much Matthew. I did it on our MFC-9140CDN and it worked a charm. I suspect that besides a page count, it also has a timer programmed too, as we really don't do that much printing (I estimate we've printed 250-300 pages max. since purchasing around 14 months ago) and we got the low toner warning. And I really don't like how these printers will just not print when the toner is supposedly low. It's a rort.

[@taiwanluthiers]

A lot of printer manufacturers do stuff like this, include a helpful ink/toner level gauge that of course "expires" and all that... inkjets are especially bad because they're basically made to be disposable. Like a chip with each cartridge that tells the printer how much ink it's in it and refuse to print when certain condition is met. Oftentimes firmware level hacks or read only chips have to be used to bypass them. And of course they run out long before it ever does because you know, that's how they make money with cartridges that cost more than printers themselves. But at the same time I suspect the reason they do this is because a lot of these print heads relies on the ink to keep them cool, and when inks run out, the head burns up and fails to work at all. But with color laser you are already spending a ton of money on the product... they're not as disposable as the inkjets. Then you have these Epson L series of printers that takes inks in bottles (like those large format printers) that costs a lot more than their cartridge printers. But their inks are cheaper.

[@christinele8000]

Thank you for this video. I was having trouble for the last two days figuring out how to reset it

[@dcbarsectionmoot6568]

It worked, and it was so simple! Other solutions I found on KZbin (e.g., plugging holes with masking tape) failed. Thank you so much!

[@electricgadfly2095]

Thank you for sharing how get more use out of my Brother 9330CDW printer toner cartridge.

[@vekk1138]

this is awesome, works on the MFC-9340CDW with "*", THANK YOU!!!

[@matthewjeschke]

+vekk1138 glad I could be of help :)

[@vanessanewell5681]

Thanks for the tip. I checked part life on my toner and it said 95%. Its silly to buy a new one since it doesn't need it and they are pretty expensive.

[@heidic9465]

This works so well! It adds another month or so of printing. Thank you so much.

[@martinlomeli4943]

Thanks for the video. Worked for my MFC-9340CDW like a charm :) will be saving me a good amount of money not replacing the toner cartridges so often.

[@EarthTools]

Thanks very much for putting this info out there. The resetting trick worked perfectly on my MFC-9340CDW.

[@ajv7575]

Hi. I have a 9340 also. Do you know where you get a new fuser? How often do you have to replace it? Thanks.

[@tand_tube]

I had to pull the cartrage out and reset it a few times but it worked! Thank you!

[@kenellis7379]

Works like a charm for the Brother 9130CW as well!! Thanks very much!

[@gracaparaviver]

NO need to hold the button, one press did it! Thanks!

[@arischonbrun4413]

I have the 9340 but it worked. The only thing I realized was that after you press the star button to reveal the reset menu you have to keep the cover open while pressing the cartridge button. Otherwise nothing happens.

[@judeslussier6925]

Thanks for that video I don't know how many tim I use it but for sure it save me a lot of money!

[@matthewjeschke]

I'm glad to hear it :)

[@jtodd76]

I just got this printer and it's already wanting to do a firmware update. Does anyone know if the newer firmware removes this option? I'm afraid to update the firmware if it removes my ability to use the reset option. Thanks.

[@nancyreyes567]

Worked like a charm!! thanks for your time putting this video online

[@MANversusGRAVITY]

Thanks bro, great tip. A small victory for humanity.

[@dianneojar]

Thank you so much. I was able finally to reset it however my screen was slightly different for I had to go to fax, then toner details, it will say cover open, then asterisk and and then the all the toner options was available and the same from there.

[@gracechia3377]

Thanks. It helps esp. when you don't have a toner that standby.

[@cembling]

Thank you! These toners are expensive, I want as much out of them as possible :)

[@jemarquezg]

Thanks, tried many other “tricks” but only this worked.

[@christophermillar5022]

Took several tries to find the * but does work!

[@natemck7131]

I've been using your fix it for years! Thank you!

[@jameschow2979]

Excellent advice. It works. Thank you Matthew. You save me a trip to the store.

[@matthewjeschke]

+James Chow you bet, glad I could help out :)

[@peggyw4143]

It works perfect! Your video saves me a lot of time. Thanks Matt!

[@Sandy-cu7bz]

Thank you so much for the info... worked beautifully on my MFC-9130CW

[@Mrworms1973]

It worked after second go on my MFC 9340 CDW. Thanks a bunch!

[@belindap1347]

Thank you!!!! You just saved me more than $300!

[@travisk5589]

Correction, They are shipped with the str or starter toner cartridge. The starter size is smaller than the standard and much smaller than the hc.

[@smunro1977]

Worked with my 9130cw. Thank you soooooo much!

[@matthewjeschke]

Oh awesome, so glad I could be of help :)

[@daveflintstone]

worked for my hl-3180cdw! But instead of the first instruction to select "fax", select "copy" instead. This is just to bring up the lighted number menu on the right side.

[@isaakkoethler1767]

Thanks a bunch, worked on MFC8850CDW as well

[@adamheiser1326]

Matthew, thanks for the tip, I have own the 9340 for two years now, have gone through two torn fusers (not sure why they tear?) but have had the waste toner box warning since the first week, any clue how to empty and reset? Much Thanks

[@achetwood]

Thanks. This helped me out on my MFC-9340.

[@weidongzeng5125]

It works on 8650cdw too thanks dude !

[@Red87star]

Q: the 1st TNR.STD option used was said to be for the small capacity SAMPLE toner cartridges that come with the printer & the TNR.HC are the HIGH CAPACITY ones....Should we presume the TNR.STR is for a STANDARD regular capacity cartridge? If so, I would think we should be resetting THAT .STR instead of the smaller .STD counter so it doesn't code empty far sooner?? I hope one of you can confirm this. Thanks!

[@matthewjeschke]

I just click either one. But you may be right. It may save you from having to reset more often. I do not know the specifics on that though. Great comment.

[@johnn0hj]

STR is for the Starter cartridges. STD is standard.

[@debbiemackenzie7079]

This has always worked for me but this time when I pushed on the star button a different menu button appeared and I was not able to select the toner. Any suggestions?

[@matthewjeschke]

oh no... Hrm... have you tried turning the printer off and then back on?

[@sairagutierrez7764]

Hi Mathew my printer is telling me I am low on tonner I followed your tips and it still not printing. All my tonners are new

[@matthewjeschke]

Try removing and reinstalling the toner. Some generic toner's may have issue with the printer so you might like to contact the company that sold you the toner.

[@ConaxHateGG]

Great! Works on my 9340CDW also. Thanks man!

[@paolavelasquez2522]

Hi Matthew! Thank you for the helpful video!! I have a MFC-9130CW and I was wondering if you could explain the difference between STD, HC, and STR showing on the reset menu. If I am not using the basic cartridges the printer came with ( I am using the regular cartridges for the printer sold at best buy) do I need to select HC or STR? Thank you for your help.

[@fitlishcom]

I believe one is "Standard" the other is "High Capacity" Not sure what STR is. I get 3 options as well. I just reset them all each time for good measure ;)

[@teamupgym]

This worked on my Brother HL-3180CDW also!!

[@TovCharmRealtor]

Thank you for explaining so clearly

[@ichabodcrane5997]

Thank you so much Matthew. You saved me a bundle. Cheers.

[@matthewjeschke]

+Ichabod Crane Glad I could be of help. Sometimes if you shake the toner cartridge you can get a little more out too :)

[@tavilucelebraciones2275]

Do you what is the reason why the toner shows low level and you can continue printing?

[@MatthewDonleyPaintWithPearl]

Great video! Saved me tons of time and money. Thanks!

[@michaelmartin8235]

Thank you, Matthew, for this info!!!!!!

[@matthewjeschke]

Glad I could help save you a few $$

[@pablomck1]

Thanks worked on the L8600CDW.

[@mr.edbrady1745]

How I Reset My recently purchased Brother MFC9340CDW Series Printer on 12/3/17 First you should make sure that the printer is turned on. Then the following steps should be performed : i. Open the front cover. With the front cover open, the LCD should display “Cover is Open”. ii. Hold the the # and the * buttons down for 5 seconds until Reset Menu is displayed. iii. Press the UP ARROW until TNR-STD-(X) is displayed where X={K for Black, Y for Yellow, etc.} iv. Press the OK button. v. The LCD will briefly display “Accepted”. vi. Close the front cover. The printer should start working after following the above process.

[@ramonglhfGG]

Thanks again. See you in a few months!

[@amatheus68]

Thank you. It worked for me exactly as you described.

[@RaquelSheppard]

Absolutely wonderful! Thanks a million, trillion!!!

[@robertsundkvist4643]

Thank you m8! Made my day! Why don´t Brother enlighten us with this info?

[@carlosbalderas2353]

do you know how to reset the drum unit?

[@ssesentido5646]

it worked on my 9340 thank you very much

[@abhyudaya98]

Wow this really came handy ... kinda feel like a hacker !

[@danobot12]

Hi again, my Waste toner box is due for replacement (lol jks). Do you know how to reset the warning message so that i can continue printing?

[@MichiganUSASingaporeSEAsia]

Didn’t work for me -when I hit the star and waited for 5 seconds. I tried dozens of times. Any ideas

[@damienpol5215]

Same for me. Asterix does nothing.

[@mssampleaccount]

Thank you for sharing Matthew!

[@nicoleminniear5136]

This is not working for me. I have tried all the things you said. I just bought my printer 2 months ago. Could I have a different version?

[@jtodd76]

I just got this printer and it's already wanting to do a firmware update. Does anyone know if the newer firmware removes this option? I'm afraid to update the firmware if it removes my ability to use the reset option. Thanks.

[@samking6627]

You're an ACE - its a pity these sorts of efforts are required to get around bugs manufacturers include just to get more $ from 10% more ink purchases. Of course everything Brother does can be smothered with "customer satisfaction" bla

[@Jodogaz]

thanks for the toner reset trick saved us some good mo0nry today~!

[@matthewjeschke]

I got some Linkyo cartridges of Amazon, goo.gl/iPNN30 I've been able to reset them several times and they still print perfectly :)

[@danobot12]

Does the printer stop printing if one color is empty? Is there a way to remove the warning and continue printing anyway? It would be annoying to not be able to print black and white when there is no magenta ink for example.

[@matthewjeschke]

+danobot you can reset the toner as long as you like... you can have a tank completely empty, reset the toner / page count and it will continue to print ;)

[@danobot12]

This printer is way over my budget but I might be in luck because someone is selling one for AU$100 on gumtree. allegedly in great condition. Anything I should watch out for that might be wrong with the printer but which isn't obvious? I know this could be anything but what you reckon is the number one thing about it that would break/fail and cause someone to sell it?

[@thewesleyharper]

Has anyone figured out how to get this printer to print darker. The colors seem off and very light. I print a red logo and prints out kinda orange.

[@matthewjeschke]

+Wesley Harper that's odd... have you printed a test sheet? If you google printer test image you can print one out. Then you can isolate which color / drum is causing issue. You should have Cyan, Magenta, Blue, and Black.

[@yorickhunt3371]

0:58 OK, so now that we know where Asterix is, how do we find Obelix? On a more relevant note... DO NOT follow Brother's advice in "keeping your firmware up to date" - given the prevalence of instructions available online for doing this, they will very likely have followed Epson and Canon's lead in removing this functionality from the firmware.

[@shannonbaxter9461]

Worked great! Thanks for your info!!