Brother ScanNCut & Canvas Workspace: A to Z

[@helenwalsh9217]

So happy to have found your channel. Well thought out. No cutsie conversations, etc. Just a smooth, easy to listen to step by step learning. Thank you for not jumping all over the place and no "live" presentation where people are texting in comments and questions. Yea!!!! This is the most focused video I have found. Just got my SDX 225F and waiting for my owners manual to start finding out what I can do. I have saved you in my favorites.

[@DonnasCraftyCreations]

Thank you so much! Your comments are encouraging. I will try to make more videos in future. Take care.

[@StrawberryDragon645]

Donna, I just unboxed my SDX and downloaded Canvas Workspace. I watched your entire video. Although it was lengthy, it was worth every minute. In a little over 2 hours, I probably saved hours and hours of trying to figure functions out myself. I plan to make my own layering stencils. I cannot thank you enough for your outstanding presentation.💐💐💐💐💐

[@DonnasCraftyCreations]

Some comments were somehow late coming into my KZbin Studio. I just wanted to say congratulations on your purchase and I expect by now you're creating lots of wonderful crafts. Take care.

[@mzimmmerly]

Donna, thank you so much for taking the time to be so thorough and encouraging! I have had my SNC for about a month and was scared to try even the most basic project - it was all so overwhelming! I was about to purchase Brother's Scan 'N Cut Playbook so as to get some kind of tutorial on various projects, but when the shop rang it up it was over $160 and so that was out. Your tutorial is fantastic! To a complete newbie it is a godsend. You made everything so understandable.

[@DonnasCraftyCreations]

What a lovely comment. I'm sorry it has taken so long to reply, but I'm trying to get back to normality. I had to chuckle when you said your machine had been sitting in the box for a month. I know of people who have not gotten theirs out for years, so you are doing great! The wonderful thing about KZbin is there quite a few people who share their knowledge and expertise (far better than mine) for free. I hope you are enjoying your machine. Have a great day.

[@box510motorcycles3]

This is hands down, the best tutorial on this software anywhere on the internet. Following along as I watched, I went from completely lost to confidently editing designs in just one afternoon. THANK YOU SO MUCH!

[@DonnasCraftyCreations]

I'm sorry that some comments haven't shown in my KZbin Studio until shortly. I want to acknowledge your kind and encouraging remarks. I'm really pleased you are enjoying your creativity. Take care.

[@DonnasCraftyCreations]

I am so sorry to only be replying now. Somehow some comments are only just popping up from weeks and months ago. I saw your question about grouping shapes and words together. I hope you've already gotten an answer, but if not, I will try to help. If you have welded shapes, then a shape is created that doesn't ungroup. Be sure that whatever you want to weld together overlaps. If you grouped shapes/text, then they can still be ungrouped. If you weld a shape and overlapped text then you can duplicate it. You can also make a matching matt or layer using the offset function. If I haven't answered that or misunderstood your question, please let me know. Take care.

[@rhondamartinez636]

Wow, I am only 27 minutes into this video and love how well you are teaching this program.

[@DonnasCraftyCreations]

Wow, thank you!

[@diannebaldwin3667]

Hi Donna what a wonderful video - I watched it in "episodes" so I hopefully can absorb the super info. I have been rewinding to see bits again and will certainly be saving it for future reference. Many thanks for such a helpful video xox from Sydney Australia.

[@DonnasCraftyCreations]

I really appreciate your kind comments. Cheers to you in Australia. As we look forward to summer days (always touch and go in England...lol), I hope you stay warm in the winter days.

[@Paintbug]

Thank you for making this video, Donna. I didn't know where to start using CanvasWorkspace. Now I'm ready to dig in!

[@lsarnp620]

Amazing video. Opened up a new world for me. Thank you

[@TerriRomano]

This is the best instructional video I have seen on the scan n cut.

[@DonnasCraftyCreations]

Thank you very much. I am so pleased. If you want me to cover anything else about the ScanNCut, let me know. I'll try my best, even if we end up learning together.

[@kristaondish1042]

thank you so much for this tutorial on canvas workspace! I just got a scan and cut for Christmas and this was so helpful to be able to jump right in and start using it! You explain things in such a detailed manner that makes it super easy to understand.

[@DonnasCraftyCreations]

Thank you. That means a lot to me. I'm so happy you haven't been afraid to get your machine out of the box and starting to put it to good use.

[@jeannestiffler2837]

this is the best tutorial I have ever watched. I just found you today. I have had my CM650W scan n cut for several years but never knew how to properly use canvas workspace Thank you so much

[@DonnasCraftyCreations]

Thank you so much. The beauty of the ScanNCut is that it doesn't need a computer, but the introduction of Canvas Workspace has been the perfect partner. I'm so pleased to hear you are now using it. Crafty hugs!

[@sandreawhite7534]

I’m only halfway through but this is the best video I’ve seen you’re very thorough and your explanations I love this I cannot wait to finish the rest of it.

[@DonnasCraftyCreations]

Thank you very much. I'm glad you are finding the video useful. I am flattered.

[@swidswife]

WOW! So much info and so, so kind of you to share all this Thank you, thank you, thank you

[@sandyratter1688]

Wow so much to learn thank you. I will be looking for more videos from you. Thank you

[@pamfancil9411]

This video is such a blessing. You are a wonderful educator, Donna. I'd watched another. similar video, but on two occasions, I had to stop the video and search on line for where she had found the icon with which she was working. i'm eager to see other videos you've made, so I'm now going searching for them. . . . . . .

[@DonnasCraftyCreations]

Oh, thank you. It's hard sometimes to figure out what others are looking for. I try to make content that I have either searched for or would like to see myself.

[@foreverwestlife1]

Thank you for taking the time to do this brilliant video for us. I appreciate it and have learnt a lot. Had my SDX1200 for some time but hardly used it because I did not really know what I was doing!! This will help a lot and look forward to more of your videos once you have had your tea and biscuits of course 😀 One thing perhaps you can help me with is there is a box lamp in projects , when I transfer to scan n cut should you send each part separately or send as ungrouped by placing each part on top of each other to possibly resize when on scan n cut. Hope you can understand what I mean. I tried today but not very successful. Thank you again and stay safe.

[@DonnasCraftyCreations]

Thank you so much. I've been lax on these videos because I was having some technical difficulties, but I think I've got those smoothed out, so I want to get back to them. I think I understand what you're asking. If so, you are on the right track. The easiest way to resize a project all at once is to bring all the files (or mats: A, B, C, etc.) on the artboard. DON'T UNGROUP. Next, select all the objects and GROUP them. You then can resize them all together at one time. I hope that helps. Also, you've given me an idea for a Canvas video!! Please stay safe, as well.

[@BeatlesFanSonia]

What does embossing look like on this machine?

[@christinewesthead3260]

Excellent tutorial. Thank you so much. Brother should hire you!

[@DonnasCraftyCreations]

Wow, thanks!

[@swidswife]

I commented earlier and again, I am so grateful to you for doing this. I’m making all kinds of things now and thanks to you (and not brother) I’m loving my scan n cut,SDX125. I am struggling in one area and I think I’m just missing something you’ve already explained. I’m very frustrated because I cannot figure out how to group shapes or a shape and a word together and have them stay together. I’m using the downloaded version. If I weld the objects together I can move them together, but when I try to move them again, they are no longer welded together. It’s very frustrating because I’m trying to get two lines of text and one shape all welded together so I can move them around and duplicate the work I’ve done instead of cutting each group out one at a time. I hope I’m making sense. By the way, I am using a Mac computer. Any help you can give me will be so appreciated. Thank you again.

[@deborahcook8376]

Thank you so so much! I have learned so much from you and much more to learn

[@DonnasCraftyCreations]

You are so welcome!

[@paulinemorare5509]

Hi Donna, thanks a lot for the basic tutorials. I bought the machine but couldn't use it. I'm confident to start.

[@DonnasCraftyCreations]

Sorry not to reply sooner. Iam delighted to hear you're now having a go. Don't be afraid and have fun. Thanks.

[@chrisc6149]

Donna thank you for a very comprehensive tutorial that was very helpful. It is in my favorites so I can refer back to it when I get stuck.

[@DonnasCraftyCreations]

Wonderful! I always worry if I am being clear enough. Now that I am working my way back to making videos, it's comments like yours that keeps me going. Cheers.

[@bertuccigirl]

Wow, this is so thorough, thank you so much!

[@DonnasCraftyCreations]

You're so welcome!

[@sueannesamm]

Thank you very much for this very detailed tutorial. You explain the operating of canvas workspace so well. I now am keen to give it a go. I look forward to learning more from you. Stay safe.

[@DonnasCraftyCreations]

You're very welcome. I have plans to do more soon. Thank you

[@cindylouwho0619]

You are an amazing instructor!! Thank you so much for all of the great information.

[@DonnasCraftyCreations]

I truly am thankful for the compliment. Enjoy your Scan N Cut journey, Crafty hugs!

[@diannbrown1505]

Donna I'm a bagmaker. Many of the designers do not include SVG files: only pdf patterns to download. My main problem is many of them are cut on fold so, in essence it is half of the whole pattern required to cut out heavier bag fabric. I have learned how to delete that line on the pattern where it says fold, duplicate the pattern, and flip one of the patterns so it is a mirror image which, if joined, would create a one piece cutting design. I'm doing this on Canvas Workspace. My problem: I cannot get the 2 pieces to combine into one piece. I select both pieces and try to weld and machine says it isn't able to do that. I can group it but when I send it to the ScanNCut machine (it's an SDX330D), it still remains two pieces. I'm stumped and am hoping you know the answer. Thank you so much!

[@DonnasCraftyCreations]

Hi. I'll try to help. If you are getting an error message that says the operation is not allowed because the objects selected include open paths or self-intersecting paths, then you need to click inside the objects to expose the nodes and access the path editing tools. If you see that an object is an open outline (it's the icon that shows a line path that is split), then you need to choose close outline in order for process overlap to work. This happens if you select a single line that isn't closed off, like a scoreline. It might look like a solid line, but it isn't a completed shape, because it needs a starting and ending point. If you traced the file to then create a file that Canvas Workspace can read (e.g. svg), check that there are no breaks in the outline. If I haven't been able to answer your question, please let me know with more details. I might even be able to do a short video that addresses your problem. Thanks and let me know how you get on

[@susanhamilton40]

thank you for this video it helps greatly but where are the numbers? i thought that they would have been in with the text

[@BettyMullins]

Great Job On This Video....You explain it beautifully. Perfect for Beginners.

[@DonnasCraftyCreations]

Thank you so much. I try to explain things to others a lot like I explain them to myself. LOL. Be safe.

[@carmenbyrne4088]

I’m loving your videos! How long did you iron on the vinyl on the Jewelry box please? Thankyou ❤

[@DonnasCraftyCreations]

Thank you very much. I'm sorry, but if you are talking about an older project of a musical jewellery box, I didn't use vinyl. In fact, I haven't used iron-on vinyl at all. If I didn't understand your question, please let me know.

[@janetpopplewell1880]

Fantastic. Thank you for your video. Learned so much.

[@DonnasCraftyCreations]

Thank you. I'm pleased to hear the video was helpful.

[@margiduffy3646]

Hi Donna…in my forever search in KZbin for some info on my SnC I found your series. I have a CM 350 and I mostly do cut files. Although I am looking for a few specific things.., 1. I would like to be learn how to do paper piecing, for scrapbooks. There is a company Kadoodle Bug where you can purchase the files and do the paper piecing yourself. They are adorable. I would like to be about to do that. 2. As well in canvas Workshop, there are several patterns I would like to try, but I don’t seem able got find the actual pattern measurements 3, I would would like to be able to make the titles for pages that have a different color but same shape shadow of the word. I have spent so much time looking at videos and asking people, can you tell me if I will find my answers here in you play list. Thank you for your time, Margi

[@jeannettenoah3589]

Thank you for doing these videos.

[@DonnasCraftyCreations]

Thank you. I am sorry I've been absent for so long, but I'm trying to make my way back. Cheers.

[@maryscherder5976]

Donna, thank you for this tutorial. I have a version of Canvas Workspace on my computer but don't know how to get the other version that has the extra features. How do you tell the difference in the two? When I click on the link you provided in aother comment, it takes me to the version I have on my computer. But this version does not have the extra fonts or the shapes categorized. Please help! Thank you!

[@DonnasCraftyCreations]

I am sorry for the long delay replying to you. I gather you are looking for the download versiion for you PC where you get more features, including being able to use the fonts you have. I am sending you a link to the download section of Brother's support page for Canvas Workspace. You can select your country/region, model and operating system, download it to your computer and install it. The online version is the internet version that is the original one that only has a few pre-loaded fonts. I hope this helps. With any luck, I'll be posting videos again soon. You can always comment on any video if you need help.Here's that link; support.brother.com/g/b/midlink_product.aspx?c=gb&lang=en&site=pc&type3=10305&targetpage=18&pcatid=42&direct=g2da%2f

[@Shadpoke]

I need a help video that teaches how to transfer a png file to canvas workspace from files on my computer. The tracing program just doesn’t look right. Thanks.

[@lesleydickson7746]

What a lot of information! Thank you for doing this. ❤️

[@DonnasCraftyCreations]

Thank you. I appreciate the feedback.

[@janicewalters5938]

Thank you for this video I just purchased a sdx125e and need all the help I can find

[@DonnasCraftyCreations]

You are going t have so much fun. I haven't been able to post lately, but I plan to be back soon.

[@lwalsh8871]

I would like to see how to make puzzle piece shapes. I tried and couldn’t do it

[@DonnasCraftyCreations]

Hello. The great news is that there are already many free jigsaw puzzles that have been created using other design programmes that are in .svg format. If you search Google, you will find loads. In particular, I like JenniferMaker, Abi Kirsten Collections and Birds Cards. Jennifer and Abi design projects for Cricut, but don't let that put you off, because the ScanNCut imports .svg files. Birds Cards is just .svg files, not specific to any machine. I have used her files to make jigsaw puzzle cards in the past that have come out fine. In fact, I may do a video on how to create a puzzle with an .svg file. Here are links to the sites I mentioned (all are free) Jennifer Maker: jennifermaker.com/ Abi Kirsten Collections: www.abbikirstencollections.com/ Birds Cards: birdscards.com/

[@sugarmoser6892]

Does the scan and cut have to be up date .. I have a 125s and have not it used it at all… Are there updates to bring it up to date

[@DonnasCraftyCreations]

Hi. You'd probably be able to use the machine, but it's important to keep the firmware current because it's how Brother fixes bugs, improves connectivity and add new functions. Since your machine is wireless capable, when you turn it on, if there is a firmware update available you will see a blue i information button and Update Available. Just click the blue update button and the machine will automatically connect to the server and start the update. You wait until it's finished, which could take a few minutes, and you'll get a notice that it is complete. If your connection isn't good or you don't have the wifi connected, you can still update the machine. Go to the Brother Support (Support.Brother.com or Google Brother Support) website and you can download any updates and save them to a USB flashdrive and plug it in to your machine and update it there. Select your machine product, the model, operating system, click on Downloads and look for Machine Software. You'll see the most current version and release date. Follow the instructions on-screen. I hope this helps. Thanks for asking.

[@ericahubner6095]

Love love love your video. I am a 3d girl and like to make boxes. I can not get scorelines in my project. I want to buy a scn and cut but i want to make sure he wil do the job. Mabe you have already a tutorial for 3d projects. I just found your channel Greetings from the netherlands

[@CarolynCharleneable]

Yes. CanvasWorkspace will allow you to add score lines to your design/project.

[@emjarrad]

Thank you so much for this very easy to understand tutorial. You explain it so well. l have a question , can you print your project out before you cut it? I have a silhouette and l am able to print from Silhouette Studio. I can't see any option to print in canvas. Thank you.

[@DonnasCraftyCreations]

If you are referring to Print and Cut, Brother offers that as a separate premium add-on to activate in Canvas Workspace that saves the design as a .pdf. It is only compatible with the DX series. When you activate the Print and Cut function, it adds it to your Canvas Workspace, including in the Artboard. I understand that it is optimised when used with the Enhanced Trace premium function. Other than that, there isn't a way to print out a file. I hope this answers your question.

[@emjarrad]

Thank you Donna it certainly helps. I have a Silhouette Cameo which you can print your project out. 😁

[@DonnasCraftyCreations]

@@emjarradthat is something I would like to see. Maybe someone could whisper it in Brother's ear!

[@craciopio]

Would love to know why I would use the offset lines -

[@DonnasCraftyCreations]

Sorry for the delay in answering. I hope you saw my video on this subject. You were my inspiration. Thanks! kzbin.info/www/bejne/fYnbmat7Z5t7mqc

[@junebuss449]

Thans for all your information.

[@DonnasCraftyCreations]

My pleasure!

[@wendyhooper1996]

this was fantastic thank you so much

[@DonnasCraftyCreations]

You're very welcome!

[@sherrysenn2177]

How to you find your files saved in Canvas in the downloadable version?

[@DonnasCraftyCreations]

Sorry. I have been out of action for several months, but if you still need an answer....You can find your saved projects by clicking on FILE in the left hand corner and choosing OPEN. You then look for the folder where you downloaded the file. This only works with the working files you create that have the extension .cwprj. You can also check in OPEN RECENT if you had opened a file recently. Once you EXPORT a .cwprj then Canvas converts it to an .fcm file (unique to ScanNCut\). To open an .fcm file (or .svg .dxf .jpg .gif .png .bmp) then you can select IMPORT FROM YOUR COMPUTER (or from cutting machine if that is where you saved the file) or click on the shortcut icon labeled SVG on the tool bar to the left of the screen. I hope this helps. Have a great day.

[@conniecox1253]

Can I use my Apple I pad?❤️❤️❤️❤️❤️❤️❤️

[@DonnasCraftyCreations]

I'm sorry I have not been active for quite awhile. You can use the web based version on any mobile device connected to the internet. The tablet version is the same version, so it is basically a lighter version of the download one It is the original version before Brother developed the download for the PC (Windows and Mac). There are a few less tools, but you can still do lots with it. You just bring up Canvas Workspace in your browser and sign in with your registered account. In my A to Z video from a couple of years ago, there is a section on using the web (Cloud) based version. I hope this has helped if you haven't got an answer elsewhere. I'll be happy to do some videos of the web version if it would help. Have a great day.

[@judydonnelly1456]

I can’t find where the section for the Downloaded Version is in the video ?

[@DonnasCraftyCreations]

If you go to Canvas Workspace in your browser: canvasworkspace.brother.com/en/Home/canvas_project_contents you will see a black box with an arrow to download Canvas Workspace for MAC or PC. If you don't see it, then go to Brother Support: This link is to the UK site, but you just choose your country on the left of the screen. I hope this helps.

[@cynthiaford2411]

I only have an iPad is that gonna work for this Canvas work space

[@DonnasCraftyCreations]

I'm sorry I haven't be around for several months. Canvas Workspace works with any mobile device like tablets and smartphones with an internet connection. It is basically used for designing on the go so it is the web (Cloud) version. It is the original version launched by Brother and it is a "lighter" version of the download one for PCs. You can still achieve so much with it. I'll be happy to do some videos of the web version if it would help. Have a great day.

[@Janjeffs0000]

Very informative

[@DonnasCraftyCreations]

Glad it was helpful!

[@hicksa1]

Hello I cant complete the registration 😔 it won't send me the email 😔

[@DonnasCraftyCreations]

I'm sorry that is happening to you. It is possible that it could be their server and it may only be temporary. Also, check your spam folder in case it showed up there. If you still don't get the e-mail to complete the registration, try again by going back to canvasworkspace.brother.com/en Also, check that your browser is supported. Here is the link explaining the account terms and conditions: canvasworkspace.brother.com/en/Account/TermsAndConditions Please let me know how you get on.

[@stellagardner4005]

How did you get the properties to stay open on the side like that. I have a 125e sdx and it doesn’t show half of what you got.

[@DonnasCraftyCreations]

I'm not sure I understand your question, but I am using the downloadable Canvas Workspace. If you have downloaded it then look to the right side of the screen where you'll see the icons for Properties (a paint brush), Edit (a square with an arrow in the corner), Layers (stack of pages) and Artboard (mat). It won't matter which machine you have, as this is the software, so it's the same for everyone. If I'm off the mark, please let me know with a little more info. Have a great day!

[@dalsiahamilton2]

Hi I must say I’m very happy with you’re teaching, it’s very detailed snd seem like you full of patients, I will continue to watch you’re lesson since I’m just searching for good lessons because not every one learn fast so thanks again , was wondering if I can download canvas on my iPad?

[@DonnasCraftyCreations]

@@dalsiahamilton2 Thank you so much for your kind words. It means a lot to me.

[@zacsgran1]

I have two questions. One can you tell me where I can take a download image and turn it into an SVG file and the second question is once I have the downloaded version on my windows computer laptop how do I get the non-downloaded version because I understand you can do two different things with them

[@DonnasCraftyCreations]

Hi, Sue. If I understand your first question correctly, I believe you are referring to Image Tracing where you trace a .jpg, .png, bmp or .gif or .png to create cutting data. I have a video on Image Tracing where I created a cutting file for a gingerbread house mini album. Here is the link: kzbin.info/www/bejne/aXuxmKKmarl0r80 To access the online version of Canvas Workspace, which was the original version, click here: canvasworkspace.brother.com/en/Home/canvas_project_contents The download version has more features than the online version, like layers, duplicate to fill a mat and access to any fonts you have installed. The online version only has a few fonts, so you would have to use Brother's text converter to use other fonts. Hopefully I've been able to answer you questions. If not, please let me know. Cheers.

[@cherylgrider759]

Can you install Canvas Workspace on a Windows 7 computer?😊😊😊😊

[@DonnasCraftyCreations]

The download version is available for Windows 7 if it is a 64 bit I believe it is Windows 6.1 Operating System. Of course, you should also be able able to use the online version, which was the original programme. If you open the online version, you can just click on the link that comes up or go to brother solutions.com and select cutting machines and your country then pick the model (actually it won't matter, because all models use the same Canvas Workspace programme) and OS. I hope this helps.

[@MoMaryR]

Thanks so much. Very well explained, excellent tutorial.

[@DonnasCraftyCreations]

I'm very pleased you liked it. There is always so much to learn and to be excited about, too!

[@BlueShySky]

Part 2 1:42:47

[@denisesmiley726]

What version are you doing this video on?

[@DonnasCraftyCreations]

Denise, I am using both the online and download versions for PCs and tablets. When you open the online version you see the mat icon for a new project on the top left. I hope this helps.

[@ufoquilter86]

Are PNG not compatible?

[@DonnasCraftyCreations]

I am sorry for the long delay getting back to you. PNG files are not cutting files, but you can convert them (some will work better than others) using Image Tracing. It's the icon that looks like a spade. You can trace .png, .jpg, .bmp and .gif files. Read the notes to see if the file meets requirements. Once the software traces the image, it makes it a cutting file. I have a couple of videos that feature tracing. Here's the link to one: kzbin.info/www/bejne/aXuxmKKmarl0r80 If you need anything else, let me know. I am trying to get back to posting again soon.

[@barbarafidler910]

if you don't want to buy into the cloud program for saving files...can another program like google drive, free be used?

[@DonnasCraftyCreations]

You can get 15GB free with Google Drive which I believe you can spread across GMail, Google Photos and Google Drive. Microsoft One Drive gives free storage if you have an Outlook.com account, but it could be worth making an Outlook account just for the Cloud. I may look into Google Drive myself. I have 1TB with my Office subscription, but I've only just started using Dropbox to share files. It only has 2GB free with 500 extra for every referral up to 16GB.

[@eyeonart6865]

I want to do purses then I would buy a scan and cut.

[@DonnasCraftyCreations]

Are you talking about fabric handbags, like in cotton? Scan and cut has a fabric cutting blade, but I would look for their rotary blade and fabric mat.

[@conniecox1253]

I have a Apple I pad only ❤️❤️❤️❤️❤️❤️

[@DonnasCraftyCreations]

Hi. I think I was finally able to answe you aftermy prolonged absence. Just in case...yes, you can use the web based (Cloud) version of Canvas Workspace on any mobile device, like a tablet or smartphone that has an internet connection. It won't have all the bells and whistles of the download version for PCs (Windows/Mac), but it still brilliant, especially for designing on the go. Now that I am making my way back, I will seriously consider doing videos for the web version. Have a great day.

[@lindaalbert8404]

Would be nice to hear the video.

[@DonnasCraftyCreations]

Sorry you had trouble hearing the video, but I've checked and the sound is fine. You may need to check your audio settings.

[@Janjeffs0000]

Turn your machine sound up then I can hear Donnas voice very clear and my machine is on low

[@jofloresz]

okay look this is not what I want to do at all I could care less about all those shapes and stuff. All I want this machine to do for me is take an image and cut it out all around you know? I put cocomelon and I want it cut out all around to make an iron-on that is not a box square. How do I make it do that because so far this thing is a total bust. It does not read SVG's and it does not know how to scan and cut it out, nope. And I can get help from no one.

[@DonnasCraftyCreations]

I can sense your frustration and will try to help you. The ScanNCut reads almost all SVG files unless they have too many cuts (I'm talking a lot) that are beyond capacity or in some instances when the creator has converted it to an .SVG from another format. Is this Cocomelon a digital .SVG file? If it is a digital file, I can take a look at it. I will NOT KEEP any file you send and will delete it after I've had a chance to see if I can work out what is happening. My email is on my channel page under About, but here it is also: [e-mail] If you will please reply to this in the Comments section and let me know you are sending the file by email, I can then keep an eye out for it. It also will help if you include your KZbin name. I DO NOT KEEP EMAIL ADDRESSES WITHOUT PERMISSION. Let's see if I or anyone else reading this response can help you out. Take care.

[@AR-xi9gn]

@@DonnasCraftyCreations That is so nice of you to help out others.

[@swidswife]

This lady is so helpful. I love my scan n cut SDX125 but I hated it until I watched this video. Brother is no help. The machine does do all of the things you mentioned. If she can’t help you, I will try. I’m a newbie, but I’m making all sorts of things now. For example, if you in the downloaded version, the SVG symbol is on your left hand side. Click on it and it will show you all the SVG’s you have downloaded in to your cloud or on to your computer. Click on the one you want to use and it should pop right up on your screen version of the mat. Also, to cut something out with a boarder around it you can just use your machine. Scan the image and then on the little screen on top click on offset and increase the number until you are happy with the results. Tap on cut and you should be ready to go. If not, I will try walking you through it step by step and I will do everything at the same time as you and we’ll get this figured out. The scan cut has a huge learning curve, but once you get started you won’t be able to stop. It’s totally addicting. I never thought I would say this, but I LOVE my scan n cut.