Vapi Phone Agents Full Course 2024 (2 Hours)

[@brendanautomation]

🤝 Work with me: inflate.agency

[@nhansonhere]

I’ve just finished, and I feel like I’ve learned so much. This is exactly the kind of information I’ve been looking for. Thank you for sharing your expertise

[@brendanautomation]

No worries, thanks for watching!

[@Trevor-uo2er]

Possible to have Vapi Ai to send sms with a link from Go High Level. Also, have Vapi pull data from Go High Level Note to recall the last three phone call and remember the user name from previous calls. Also have Vapi Ai to provide property information from google sheets. Then post all of end of end-of-call reports to contract notes. Have the recording audio link turn into a play button.

[@jamierodgers3744]

I am half way through the video and my god bro you are amazing. I have been looking for this information for a while and want to master these exact skills. Thank you

[@brendanautomation]

Thanks for watching

[@AdZombies]

Brendan, do you manage all of these for clients on a monthly basis or do you do a setup and integration for a flat fee? Curious. Also, when you're setting up client accounts, do you create a new Vapi account for each client and a new Make account? Great content too.

[@therealJonathanDC]

Curious to know this as well

[@NatGreenOnline]

great idea to split test the performance of multiple call scripts to see which one gets the best results.

[@brendanautomation]

Glad you liked it, thanks for watching

[@jonofir]

This video was brilliant. You explained everything calmly and intelligently.

[@brendanautomation]

Thank you!

[@danielshakibaie]

Bro, thanks so much for this. The documentation on function calling is so limited from Vapi and other KZbinrs. I feel you covered it really well ❤

[@brendanautomation]

Thanks Daniel!

[@gaetanojavarone523]

Great video and community, learned a ton. Question, do you have redundancy in case vapi get s buggy

[@brendanautomation]

Thanks for watching. Typically we've found the most buggy areas are the platforms connected to Vapi. Elevenlabs, Deepgram, OpenAI, etc. Not a whole lot we can do when these things have downtime, although Vapi has been quite responsive in noting when these outages occur.

[@user-mo9ly4vy7p]

Very valuable Brendan! Thank you so very much from the newbies getting started in the AI space. Hard to find answers to all of our questions. Creators are making videos with what THEY want to show, you actually cover the topic step by step with explanation so questions get answers!

[@brendanautomation]

No worries, thanks for watching

[@tixae-agents]

Awesome vid! We have a surprise this month btw to make this whole stack even more powerful 👀

[@brendanautomation]

Thanks, looking forward to it

[@jayus9953]

Hey Brendan, for the outbound caller automation through Make you showed, if we run the scenario for lets just say 100 leads, does the system know not to interrupt other calls with new leads flowing through. For example, your agent is outbounding someone, then another lead flows through the Make scenario, does it know not to interrupt that call midway? Thanks for the great content brother

[@brendanautomation]

Hey, thanks for watching the video. Your Vapi account can handle 10 calls at a time. I don't believe any call will be interrupted for the next call to work, it may just not pick-up until there is another slot available.

[@josethiagowd]

Looking at the class in Brazil, incredible content, thanks for the explanation

[@brendanautomation]

Thanks for watching

[@markgrint6302]

Hi Brendan - does VAPI offer different accents e.g. Scottish / Welsh / Liverpudlian etc...?

[@BrockMesarich]

Great video as always Brendan. Are you going to be making the Dubai meetup?

[@brendanautomation]

Thanks 💪 Nah, might have to make the next one

[@BrockMesarich]

@@brendanautomation No worries man. Excited to hopefully see you at the next one

[@usmanmohammed4974]

This is a game changer. Keep it up! 👍

[@brendanautomation]

Cheers, thanks for watching

[@tokologosathekge9838]

Good video, it would've been nice if you showed us how you created the functions on the outbound caller.

[@brendanautomation]

See my recent video where I use the new tools.

[@WeWontAllSleep]

What is the benefit of adding your api keys if vapi will just bill you directly? Is it cheaper?

[@brendanautomation]

I have some free OpenAI credits so I like to use those, otherwise I dont think it makes a difference.

[@sr.modanez]

Thank you for the video professor, I would like to know if there is a way to use WhatsApp to receive the call as a direct channel on VAPI. And will he be able to provide the service and go through this funnel that you presented to us?

[@brendanautomation]

I dont believe Vapi has the ability to call through Whatsapp

[@supersal3478]

holy molly dude this is next level stuff 🚀🚀🚀

[@brendanautomation]

Cheers, hope it helps

[@niki4006]

Hey Brendan, you talked about the example section in the system prompt. Would it be a good idea, to add transcripts of recorded sample conversations in the knowledgebase? Or is it better to include them in the system prompt? Thanks! Great video :)

[@brendanautomation]

I'd say its best to keep scripts in the prompt. If you include the script in the knowledge base, it is likely to be cut up when retreived and the script wont be consistent. Really depends how long your script is.

[@shaumsterman777]

Can you provide an update on them moving the Custom Functions into Tools, and the Analysis Prompt setup section within the assistant. Thanks!

[@brendanautomation]

Hi, see my latest video where I use the tools.

[@lydonminnaar]

Thank you, great vid. Would you do an extensive voice caller build video plz

[@brendanautomation]

Hi, I do have a few voice caller builds on the channel, let me know if they are of any help.

[@kensleyjean4663]

How do you get the function information at the end of the call and send it over to google sheets? It gives me some errors when I try to do it

[@sarwagyapatwa3390]

hey brenden i love the video. i learned a lot from this video, you made more videos on this AI calling system.

[@brendanautomation]

great to hear

[@checllanas4970]

Hello Brendan, I am very new to this, does this mean that with VAPI you are able to create as many assistants for as many clients you’d have? I am trying to find if you could set up as many assistants needed per client, but then how is the client able to handle their assistants if they wanted to add more or tweak their things, like I am trying to think how can this be scalable where the client has an independent access with their own minutes and billing and you are their provider and use VAPI to configure them the AI voice callers but they can manage their thing independently from everyone, do you know what I mean?

[@checllanas4970]

You’d link VAPI, make and I’d create then a subaccount to my white label GHL in order to achieve this last step, correct?

[@thibault-is-working]

How does the AI know the name or firstname of the prospect in an Outbound call ?

[@abdulrafey7242]

Thank you for the value, highly appreciated

[@brendanautomation]

No worries!

[@suriyaap9300]

How brendan , as a beginner can I get into automation without prior knowledge and how can I learn and offer automation services and how can I charge?

[@brendanautomation]

Hi, just watching KZbin videos is how I learnt.

[@omsvineeth]

i feel we can test this to our agency real estate clients, but phone number from client to customer wont be under spam is not guaranteed? how many appoints we can gurantee in that case? if real estate or solar clients?

[@ThriveAxisSolutions]

Hello, I was trying to follow the video for oubound appt setting to GHL. however the functions tab in VAPI is completely different than what the video training shows. so I dont know what to do. I am simply trying to setup the inbound and outbound with make to setup to ghl..thanks

[@brendanautomation]

Hi, the functions tab is now called Tools. See my recent builds to understand.

[@ThriveAxisSolutions]

@@brendanautomation where are your recent builds??

[@BiaBlanco-jb2ei]

Hello Brendan, thanks for all this videos. Do you have any community already were we can access? BTW have you tried to link a Vonage account with Vapi? Since Twilio has given me a lot of problems

[@brendanautomation]

Hi, you can join my Skool here - www.skool.com/brendan What specific problem have you had with Twilio?

[@BiaBlanco-jb2ei]

@@brendanautomation Great, just getting into your Skool!! About Twilio, I am currently at UAE, submitted all documentation and all my paperwork correctly, but every payment I try to make to purchase a number it is cancelled and money discount from my account. So I got tired of it and looking forward to test Vonage instead since I really want to test Vapi full functionalities .

[@jettsenweber6944]

amazing value. Would love a more in depth build of a lead qualifier/appointment setter ai

[@brendanautomation]

Thanks, I can add that to my list!

[@jettsenweber6944]

@@brendanautomation awesome! I'm thinking of building my own version for a business in the home improvement niche...roofing, siding, windows are businesses that would benefit from an appointment setter

[@SarwagyaPatwa]

Brenden I love your videos ❤ Brother, please make a video on how to speak multilingual languages ​​in different countries using Vapi. I am from India and want to make an AI assistant in Hindi language. I tried a lot but my assistant can't speak fluent

[@brendanautomation]

Hi, thanks for watching. Unfortunately, I only work on English voice projects.

[@SarwagyaPatwa]

@@brendanautomation If you can make a video then please brother. Because me and some of my friends ai agency owners watch your video from India and want a solution to this problem. Plus your audience is worldwide and it will help all those who watch your videos. Please bro🙏

[@jannismoore]

Sick video bro!

[@brendanautomation]

Appreciate it!

[@HealthFitTech]

Great Video Brendan. Is there a way to connect vapi to access an appointment book in another software which has an open API, and then have the Ai voice agent make live bookings?

[@brendanautomation]

Yeah for sure, you can create a Make scenario and connect it to a calendar.

[@RussellDennis-m6q]

Hi Brendan. Also based in Melbourne. I have been following your youtube tutorials and I am interested in creating a voice agent as part of the chat bot that I have already developed for my platform Start Finance. Can you let me when is a good time for you to chat? I'm free from late morning most days. Thanks, Russell

[@escocescali]

Awesome thank you so much Brendan

[@brendanautomation]

No worries, thanks for watching.

[@kasforai]

Best video! You said forward phone numbers must be prompted but didn't show how?

[@brendanautomation]

You could simply say "Forward the phone call if X occurs"

[@kasforai]

@@brendanautomation Does it still work if something similar happens or said? Or must be exact statement?

[@brendanautomation]

@@kasforai It should be smart enough to figure it out.

[@kasforai]

@@brendanautomation I love that

[@jeelanshahtlyr6076]

Brendan AI is the ONLY way to go

[@brendanautomation]

Cheers 🙏

[@stevenharrisnz]

Looking forward to this 👌🏼

[@brendanautomation]

Cheers 💪

[@StevenBecket]

Thanks Brendan

[@brendanautomation]

No worries, thanks for watching Steven!

[@getyousome321]

Can we use "Latenode" or "Pabbly" instead of "Make"?

[@brendanautomation]

You can send webhooks to any platforms you'd like

[@SymphonicalStudio]

what if receiver didn't receive outbound calls, do i need pay for thay also?

[@brendanautomation]

Only need to pay if they pick up the call

[@iliaskalliafas3976]

Is it doable in other languages than English?

[@brendanautomation]

Yes, although I've only tested English myself. Some languages are better than others I believe, the translation can cause a delay or the pronunciation may not be accurate.

[@iliaskalliafas3976]

@@brendanautomation thx for your answer,since is something I am already doing (with success) I was thinking to record my voice and have all scenarios premade with my own voice and tone (and not generated voice from ai) which tool u think is suitable for this?

[@Catchmeontheroad]

I'm building a french AI Phone caller with Vapi and I am encountring issues. In fact, I set the first message and the system in french, I selected french for deepgram transcriber and I selected the voice Brigitte in Azur. Provider. When I hit the button to talk with the assistant, there is no answer eventhough I still have credits. Can someone help me solve this issue? Thank you in advance,

[@brendanautomation]

Unfortunately, I've only tested English. If it doesn't respond, it may be an issue with the voice provider.

[@imranl8742]

Can you not do everything in the video in Go High Level? and if you can, is this method cheaper?

[@brendanautomation]

I dont believe GHLs voice system is that great compared to Vapi.

[@aaronz8o8]

Hi Brendan, Webhook to input data in Google sheets has errors that show up. Any way to resolve this?

[@aaronz8o8]

specifically "update a row" it gives an error that "validation failed for 1 parameter(s) -> Missing value of required parameter 'rowNumber'.

[@brendanautomation]

If you want to input data into Google Sheet, you should use 'create a row' not 'update'

[@erikcruz1423]

Did you find a solution for this Aaron?

[@brendanautomation]

@@erikcruz1423 If you are receiving the same error of a missing row number, you just need to provide the spreadsheet cell number for it to know where to put the data.

[@kasforai]

INSTEAD OF SYSTEM PROMPT CAN YOU REPLACE IT WITH DOCUMENTATION ?

[@brendanautomation]

If you have documents, I recommend uploading them to the KB.

[@hugofischer5702]

How much would you say this costs per month?

[@brendanautomation]

Depends on how many calls you intend to make. Vapi is roughly 10c-20c per minute depending on the complexity of your Voice assistant. So need to factor that into your call volumne.

[@harchitb]

has the 10 concurrent call limit been too limiting for you and your clients?

[@brendanautomation]

We haven't had any issues yet.

[@AIDevilsite]

Hey I cannot find the recources in SKOOL

[@brendanautomation]

Hi, you can access them by going to 'Classroom' at the top and then clicking on the resource hub.

[@NineFigureWonder]

Can I sell it to business ? As a monthly service ?

[@brendanautomation]

Sure

[@bismamajeed7805]

amazing🎉

[@brendanautomation]

Cheers

[@achievengreatness]

How can i create an AI phone caller in spanish? Thank you in advance!

[@brendanautomation]

I've only tested English, but I believe you can do so

[@mostafizurrahman4110]

Wow 😮

[@simonpeter9617]

super

[@brendanautomation]

Thank you

[@shaumsterman777]

When I use the markdown format the AI assistant like you show, the assistant will say "hashtag" in its output. How do you solve for this?

[@brendanautomation]

Try adding in the notes to not output any hastags.

[@ConnorDavis-vk7cf]

Lets goooooo

[@brendanautomation]

🙏

[@EDashMan]

Why does it go quite and then you say John, I feel like there’s a faulty issue you’re not telling us.. I saw this happen in your other video as well

[@EDashMan]

I’m talking about 1:45:36

[@brendanautomation]

That's just the Microphone not picking up the phone's audio.

[@EDashMan]

@@brendanautomation alright, appreciate your work I’ll watch the video properly another time. I use synthflow AI I’m sure you’ve used it as well but you opt for Vapi. What’s the main reasons for this?

[@Thorchristensen-if3lj]

like i can see that it's a great idea, but the Ai-Agents really don't seem authentic

[@brendanautomation]

Its not perfect. but depending on the use-case, can be really helpfull.

[@edgarl.mardal8256]

you still talking to fast, and when explaning twillio think about broader public interest because not everyone is from usa, this time you are using to long time in explanation, make simple please, your voice clone is very bad, make sure you input more time thinking about what you are using as showcase, instruction, construction and flow.

[@lucyn.7501]

As a member of the public I play the video (which is brilliant btw) at 1.25 speed. Please remember one persons preference does not represent the “Broad Public Interest” 😅

[@unknownartist5464]

Also watched it on 1.25

[@lr6477]

Also, when being given FREE training courses its customary to say THANKS SO MUCH not complain and give random advice to change to meet your needs. If you knew anything about KZbin youd put the speed slower if you are too slow.

[@kr3mlinmedz101]

What’s your email?