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Discover how an every day user was able to automate and speed up his call center's productivity by building a simple dialer and and automated voicemail leaver. The ARI app makes about 1000 followup calls a day and was able to cut the time the staff spends on phone calls dramatically so they could spend more time with each live customer. You'll get to see how easy it is to build an app from the ground up using asterisk's new ARI - even for a complete beginner.
After the talk, you'll have a clear idea of what ARI does and does not do from a user's perspective, how to quickly and easily create your first ARI application, and most importantly - where to get help. You'll see the development process, from a "back of the napkin" idea, to implementation, to changes and updates, and finally real-world before and after numbers of calls.