HP 17.3 inch Laptop Disassembly 17z Series

HP 17.3" Laptop Disassembly including screen, motherboard, hard drive and more. HP 17z series

[@JRis44]

Thanks man. Can always count on people like you to help another computer geek to open a new laptop for yet another fix.

[@CadillacComputerCenter]

Thx buddy! Glad to help. Dale

[@t.w.c.thewinnerscircle1898]

How to now what kind of HP laptop I have when it's off or is not working

[@alisanisly1563]

Your a life saver my goodness by watching your video i was able to save my laptop. My charging port came unplugged. Whew followed your instructions and took my laptop apart. Thanks a million. Great video.👍🤗

[@JenniferBrownCNWI]

I'd like to thank you for your video; I just completed (for less than $150) not only a back cover replacement but a full upper case top cover with backlit keyboard and touchpad replacement because of the typical hinge issue these cheaper models have due to their plastic cases breaking from over-time tightening of the hinge. Also, I installed some additional RAM. The laptop is a few years old and out of warranty but still works fine for my 'use it every now and again' purposes. I didn't even have to reseat the heatsink etc. I was able to move (being VERY careful) the whole "board" from the old upper case to the new OEM upper case after removing the battery, numerous screws, and some cables...that's it. Everything works as expected...I did check by booting it up before inserting all the screws and installing a new back cover. I've built several towers in the past and it was interesting to see the components in 'micro-size' as I had never opened up a laptop before. Thank you for providing this video it helped me along the way.

[@Zeldahol]

The internet needs more too the point videos like this. Good work Sir. You got a sub!

[@tiptondavid]

I got my wife a refurbished i3 laptop. DAYS after the return period ran out the screen went green! I phoned the supplier who told me to pound sand nicely. So I phoned Walmart to complain. Abby took my call and said, "I feel badly about this so I'm going to adjust your price." She DID. She REFUNDED the price, EVEN the shipping (2nd day air) I found a new screen over in the UK and paid $50 including shipping! I asked Abby what to do with the computer and she said, "It's yours. Fix it, sell it or give it away!" So thanks to your video on how to replace the screen I got my wife a new 'puter for FIFTY BUCKS! Well played, Walmart and Cadillac Computer Center's video!

[@CadillacComputerCenter]

Hey Tip. That is a great story! Im glad this video helped you out. Thanks, Dale

[@antonbanks8303]

Thanks for this video. I was able to get a little more life out of my laptop by adding more RAM. This video helped me learn how to disassemble it.

[@hamannlaura]

Mine is like this but also has a cable at the top of the screen near the camera that I had to disconnect. I needed to fix the busted hinges. The metal was fine but the plastic was stripped. I used jb weld two part adhesive for plastics and metal to put under the hinges and clamped it. So far so good.definitely would have been easier to put back if there was a reassembly video but I really appreciate the help your video gave! Thanks!

[@gizzymo695]

Thank you, just put a ssd inplace of hdd and your instructions was spot on thank you again.

[@kelly7380]

Thank you so much! I had a laptop emergency and managed to fix it in a just a few minutes thanks to you!

[@edwardsanchez7045]

Great video! Was just hoping to see the removal of the touchpad! How difficult is it to remove? What’s the process?

[@DaveTechPCRepair]

THANK YOU. Now I know exactly how to take off EVERY piece except the keyboard which I need to change lol. I will keep looing for other videos but if you can clue me in I would be grateful.

[@brendanhoffmann8402]

I'm looking at getting a similar model for watching movies next to my bed at night. 17" screen looks nice and big. The model I'm looking at (HP 17-by1053dx) does have m.2 nvme storage so being able to install a HDD as well will be a must. I've got an old HP 15.6" from 2010 that I'm using at the moment and its starting to get lines across the screen. It has served me well, I installed an ssd in it and it runs windows 10 pretty good on an old pentium cpu from 2010!

[@anthonygrant2902]

Thanks for the video great illustration I also found two screws from your video. God bless.

[@lorimast]

Thanks for doing this. You just helped me take apart my laptop that had water spilled on it. I'm hoping to rescue some files off the hard drive.

[@CadillacComputerCenter]

Yw. Dale

[@MissDallas]

@Cadillac Computer Center - at 13:58 in your video, you started to flip the motherboard over and I was hoping to see the location of the RTC/CMOS battery, but you didn't show the entire back of the motherboard. Is there a replaceable RTC/CMOS Battery on this model? Thanks for the great tear-down instructions!

[@HughJassKoda]

I wish you would have showed how to replace the keyboard. I have looked and looked and can't find anything on replacing the keyboard for my HP 17-ca0014ds 17.3" Touchscreen Laptop. Is there any way you can either show the remaining steps to replace the keyboard or point me to the help I need? It would be greatly appreciated! Thank you.

[@Roadracer86]

Easy enough to follow your video which helped me swap out my keyboard....all good until I tried the touch pad which no longer works. Checked all the connections 10 times and still has a I2C HID error in device manager....crap is frustrating!

[@Isabel-dm1gy]

This video helped me troubleshoot a problem with an hdd. Thanks!

[@CadillacComputerCenter]

Your welcome. Thanks for watching. Dale

[@zstrode.8953]

Just recently rebuilt my sons laptop and god the noise from them plastic pieces popping scare me always and I work on cars so I should be use to it by popping panels off and stuff but that sound will just make me scared always lol good video!

[@prophead62]

excellent video. Thank you. Question...do you know where the CMOS gets its power from? I did not see a coin battery anywhere.

[@CadillacComputerCenter]

Hi. Thanks. This model does not have a removable cmos battery.

[@MrMysterious420]

Thank you thank you thank you! Just got this laptop and I wanted to install more RAM, but I was stuck trying to spudge without removing those hidden screws.

[@hellhound7572]

How did it go?

[@deeannedavis3255]

Your video for taking a part an HP 17-ca is great. Do you (or will you) have a video for putting it back together? Your video was the best for removing parts (even though I broke keyboard connector and have to replace it) from laptop. I needed to do this in order to replace my keyboard (I wish you had a video for that). I will watch another tutorial to install the keyboard. I know it's strange, I could just watch the video again to know where to place the parts back, however, this is my first time to touch the inside of a laptop.

[@UNSCPILOT]

Super handy for doing a 16gig RAM upgrade and adding a m.2 SSD to that unpopulated port (m.2 2280 port was fitted and includes the screw even, just no M.2 fitted), thanks! Now to fill it with Garuda Linux and have fun with this little guy for years to come!

[@warpshield]

Great video! I just wanted to confirm that this model does NOT have an m2 slot for hard drive upgrade. Looks like a budget board.

[@CadillacComputerCenter]

This model does not have m.2 slot. Thanks, Dale

[@SagePatrynXX]

Mine does. along the side on the total other side of the mechanical. right off the end of the mb.. along the side. 1 TB Some brand called Forza?? Thanks for this vid. I figured it was a clicker. Didn't figure HP would be stupid to hide the screws :( Saved me alot of time. Came with a 1 TB standard. I added the 1 TB drive on the off side chance I couldn't take it apart. $860 not really a budget laptop/notebook but considering the Dell XPS L702X (17 inch) seems to have a horrid screen back made of METAL that costs anywhere from $125 from china (late march) to $1200 in the USA , (the price I paid for the entire thing) I guess I'll take the plastic. I wish the hard drive was mounded better. as it is. I press in on that area and it goes click. it's only the plastic wrist rest hitting the drive. Once the screws came out I usually use the metal pry tool but seeing him use the plastic one I used that. I have such a tool kit. How I added a hard drive to dads Toshiba clicker... Mom also has a Dell Clicker. Miss the old days of easy out easy in. Probably add my 8 gb memory card to it since one is empty once I turn off the dell.

[@WambaJambaJam]

Hi Dale.... thanks again for all the good info. I am buying the complete 'c' shell on ebay for my 17z-ca300, i checked the hp part surfer and have the right shell, it has the integrated keyboard and touchpad as you indicated in one of your notes. My question is, as your disassembly did not go all the way down to the c-shell is how difficult is it to complete the job down to the c-shell, it looks like the only things left to remove (from your video) is the monitor hinges and a few other parts. Is the monitor hinge assy have any challenges, or is it basically unscrewing and then reinstalling in the new shell? and do you know if i need to disassemble the lcd screen like you did if I am replacing the c-shell only and my monitor is good? thanks for you valuable insight... this is a big job for me and i want to know what i am up against... also I could send it all to you i suppose to do the job, you must have to make $ to be in business, if i ship to you, how much would the cost be to do the work? you can email me privately if you like.. thank you... chuck

[@ehrichweiss]

I'm curious. How easy is it to change the keyboard on this model? I've got an old Envy 17t-touch that is impossible to change the keyboard without changing most of your laptop and want to know if I should start planning to buy keyboards when I see them on ebay or the like

[@MrLarryAndrew]

Awesome video, wondering though is there an RTC on the underside of the main board?

[@dtyuify]

Hi, I have to replace the keyboard of this kind. Do I have to take out all pieces for changing it, or is there any other way to do so. Thank you so much!

[@Roadracer86]

I just replaced mine now the damn touch pad and clickers don't work at all. Nor can I find the touch pad in device manager hardware or under the pointing devices..... PiTA!!!

[@kimr.9906]

Did u ever come across the two silver screws on the optical drive at 4.27 that looked like a real shallow box head and not a philips head? Damned to get it off

[@bowlinglefty]

So why does the hinge for the screen seem to tighten up and the plastic keyboard cover wants to pull away when I open or close the laptop? Is there a way to lube the hinge to loosen it up? I already tried WD-40 but it doesn't seem to be helping.

[@cherylkoehler8276]

My dad brought me his laptop. Same as this video. He spilled milk and a few keys aren’t working. I was hoping it was hardware because g, h and backspace weren’t working. Did a keyboard test and there are quite a few more keys not working. Unsure if it was the milk or did he also drop it. Helpful hints before I take it apart? Did all the sys and everything is working fine and all drivers are utd.

[@cherylkoehler8276]

Oh, I forgot to say, I uninstalled the keyboard and reinstalled.

[@kenshort6088]

This video has shown me a lot, thank you. One question, I have an HP 17ca0020nr which looks quite a bit like the one you worked on. Is the memory upgradable? I saw there were two slots but it only had one module. Is the other slot usable? My HP only came with 8GB of RAM and I'd like to put in 16GB. Again, thanks you for your time.

[@CadillacComputerCenter]

If you have 2 slots, then yes you can add more.

[@WambaJambaJam]

Hello, I love your video, its excellent!! I have a question. I have a HP 17z-ca300 laptop, my mistake when i ordered it from HP is i did not get the backlit keyboard option. Actually there is no backlit for the jetblack version i got (while they do have backlit for the silver version, weird, i know).. anyway... now i want backlit keyboard so I watched your video and ready to undertake the job. My question is this, I can get the silver version shell with backlit keyboard that I know will be compatible for my laptop (I am using the hp part surfer) and that will be OK for me, but I also noticed on one of the earlier versions for the HP-17z (the ca100 vs the ca300 that i have) that they have a jet black backlit keyboard which will match mine. Do you know if it will have the same screw posts and will be compatible with my laptop MB? the part numbers in question are L92783-001 vs L22749-001. The first is my PN from my HP 17z-ca300, and the latter is from a HP 17z-ca100. Appreciate your input...

[@CadillacComputerCenter]

Hi. I cannot answer your question precisely, but it really depends if your mainboard has backlight connector. Backlit keyboards have 2 separate connectors.

[@WambaJambaJam]

@@CadillacComputerCenter i did not know that, but it makes sense...... thanks for your input... hey one more question about your teardown video on the HP 17z, you did not completely remove all the components from the shell (where the keyboard is included), and if i am going to replace the keyboard (its a keyboard that is part of the shell which includes the palm rest, keyboard, and touchpad... i will have to remove the hinges and reinstall them on my new shell, are there any challenges with removal of the hinges and do i have to first remove the LCD screen to replace the keypad shell like you did in the video, or can i leave that and just begin dissembling from the underside without removing the screen?

[@hectorm.asenciocarrero4547]

hello, regarding this computer, can I replace the keyboard? How do I remove it

[@CynthiaJFinnegan]

I have a question: I've an HP 17z with an AMD Ryzen 3 that has stopped working, but the problem isn't the hard drive. I've already tested it, and it works just fine. That got me wondering if the problem was the battery, the motherboard, or the CPU because it doesn't go past the BIOS screen. I know you'd have to look at it to be sure, but what do you think?

[@jaygould7285]

Thank you for an amazing 'step-by-step' video that helped me replace the motherboard on my HP laptop.

[@soren777]

Do you have a video of how to reassemble it?

[@mafermartinez9331]

Hello. I want to buy one 17z, but can you please confirm if all 17z have two spaces for ssd?

[@georgepanam8133]

Thank you for this.

[@robertnussberger2028]

I have one of these. The case is bad. Screen broke off on me since hp thought putting hinges on bare brittle plastic instead of metal would work.

[@sky-be6yt]

same happened to me lol

[@pablobarraza7568]

Has this motherboard a clock battery ? where?

[@stephenhunter7260]

Nice. Very handy vid.

[@sasunikariyawasam2738]

good job

[@eligassman418]

Where is the bios battery located on this device??

[@ss-oq9pc]

Why the hell did they make it impossible to easily remove the battery on most current laptops? I always took mine out so the constant over charging while plugged in wouldn't kill it.

[@TheRazvancristian]

i seen is another space for ssd ,but dont have connection,is possible to instal one?

[@albige]

Thanks. Where is cmos battery? I need it please. Thank you!

[@delbertsouthgate1647]

Where can I buy a dvd writer bezel L22547-001 for a hp 17-ca-0096nr notebook

[@elguapo408]

Where can I buy 8 GB of RAM that is compatible with the 8GB that is already inside my hp 17z? Also, how can I find out if it is compatible?

[@manubhall6326]

Very nice

[@CadillacComputerCenter]

Thanks for watching. Dale

[@realskata16]

Anybody know how to wrap the green board like he was talking about? I’m trying to do a screen replacement

[@billysmith2498]

On this model, I had mine made from the mfg with ryzen 3 and want to know if I can get a ryzen 7 put in it? I ask bc from what I find most laptop graphics cards are integrated or soldered to and cant be changed, if not would it be best to upgrade the ram and change the harddrive to ssd? I'm not a computer guy so sorry if I ask anything wrong or named something wrong. Thank you for taking time to answer this question 🙂

[@zhancondell4532]

Hey man sorry I csnt answer your question I'm a viewer just like you wanna get one a the 17zca and am wondering if it has a hinge problem?

[@albertlorenz859]

Thanks for the video i dont have the same notebook but ist helps

[@numoe1296]

I have the this laptop and wanted to see what the guts looked like with out taking it apart the video was very much fun to watch

[@thebundafamily]

should have removed the bottom first disconnecting the battery. would have made taking of the hinge cover very easy once the lcd is fully detached. * always disconnect the battery before disconnecting any other connections! (also try to be more careful than whats shown in this video

[@kwakuowusu-dapaah2573]

hi can upgrading your ram to a gaming performance ram over work the laptop?

[@thegg5097]

Does it have to fully be disassembled to access the keyboard?

[@CadillacComputerCenter]

Hi. Actually on this laptop, the keyboard and palm rest. Complete top section are all integrated. You'd be better off trying to find a replacement palmrest w/keyboard. You can try ebay for items like this. Replacing just the keyboard can be done, but very difficult. Dale

[@nekomeow16]

What should i do? my sister's cat peed (marked his terrirory) on my laptop ( the screen and vent under the screen is partially wet) 😭

[@55tumbler]

I wish he would say if processor can be removed? I doubt it most are soldered in.

[@CadillacComputerCenter]

Processor is not upgradeable.

[@albertocisneros5739]

Thanks

[@Playtrack22]

Salamat Po = Thank you show us how to remove back cover I installed ssd and works perfectly super fast boot. Be safe sir.

[@thoughtloop1737]

@10:30 when you disconnect the optical drive connector from the board, what is the connector above it (closer to the fan) that says BL?

[@CadillacComputerCenter]

Hi. I believe that would be for the keyboard backlight connection. I dont think this model had a backlit kb. I see that connector on many models that dont have lighted keyboards. Dale

[@ax1236]

Im trying to replace the antennas so i can fit a AX200 in it, do you have any idea how to do it? Hp said i have to run two antenna cables and idk how to do it

[@CadillacComputerCenter]

Hi. You just replace your current wifi card with new one. Reattach the antenna wires to new card.

[@ax1236]

@@CadillacComputerCenter My current wifi card is RTL8823CE and it's single antenna and AX200 needs two, so it's ok if i don't add another antenna? will there be performence decrese?

[@Iczydycy]

We're the CPU on the laptop

[@toesandsoles]

but how do you revove the keyboard

[@kurttrimas8768]

wHERE IS THE REASSEBLY VIDEO FOR THIS hp 17-byxxxx

[@user-os7pw3ns5j]

is it worth it all in all vs a 14incher

[@khoayeuha]

Does the screen and hinge need to be removed just to change the hard drive?

[@CadillacComputerCenter]

No it does not. Dale

[@jefferymendenhall8297]

How do you check the motherboard to find out how much RAM it will support? I just ordered a 17z-CA300. It is new and will not get it for a couple more weeks. I have tried to find information on the internet concerning the max RAM that I can upgrade it. CPU will be a Ryzen 7 47OOU.

[@zhancondell4532]

Based on the cpu I think the max ram is 32gb also I'm thinking about getting that same model, did you get it? If yes how is it how is the hinge

[@jefferymendenhall8297]

@@zhancondell4532 I am not sure what you mean by hinge (perhaps it is where the RAM is housed?), but Windows loads in a few seconds... I thought about taking the DVD out and putting another SSD in its place, but the DVD form is unlike those of other computers so I don't think it would work (with the Caddy). Another idea I had was to put a micro sd card for extra storage (since it has a slot). My configuration has 256 or so GB: With discounts I paid $536.18, so I think I got a good deal. I was downloading games on steam at super high speeds too = 30 MB per second. I never imagined downloading 7 GB in less than 5 minutes. I really recommend the M.2 SSD as well as the Wi-Fi 6 AX 200. I wish that the 4700U had more threads (like other 8 cores) but it only has 8 threads. The big mistake I made was connecting to my wifi during system setup as well connecting to my Microsoft account. I didn't realize that by doing this you wouldn't have Windows 10 Native! I don't think there is any way to revert this now. I am not sure if this means that I must have an internet connection to log in to my system. I also haven't found where I could toggle WIFI off before turning on the system (like other laptops). I have a one year warranty so I likely won't open up the lid and try to do any sort of upgrades (RAM, etc.) until that warranty is over. Honestly I wished that I had bought two of these systems so I could have sold one of them... There was that option, and I would have gotten an even greater bargain. The only thing that sucked is that I bought the computer Nov. 31 but didn't receive it until 9 days ago. For me, this is like going from a Geo Metro to a Ford Mustang GT 256 GB PCIe® NVMe™ M.2 SSD Standard Keyboard (Jet Black) Security Software Trial Jet Black 12 GB DDR4-2666 SDRAM (1 x 4 GB, 1 x 8 GB) Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 combo (Supporting Gigabit file transfer speeds) Office Software Trial Windows 10 Home 64 Plus HP TrueVision HD Camera + Mic (Jet Black) 3-cell, 41 Wh Lithium-ion prismatic Battery DVD-Writer AMD Ryzen™ 7 4700U (2.0 GHz, up to 4.1 GHz, 8 MB L3 cache, 8 cores) + AMD Radeon™ Graphics 17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900)

[@zhancondell4532]

@@jefferymendenhall8297 oh awesome its the exact same one I'm looking at I might get Ryzen 5 thought it depends and by hinge I meant the part in the middle that connects the monitor to the keyboard. But from your experience I can tell it's okay Thanks so much for your reply and have a wonderful day. I did some checks for you btw and am certain its 32gb ram since ryzen 7 4000 is a mobile cpu

[@jefferymendenhall8297]

@@zhancondell4532 Of course!! I will mention that the 2 sticks of RAM are not the same. I am not sure if it is an error on their part. 1 stick is 8 GB A-Data Technology 2667 MHZ, and the other is 4 GB Micron Technology 3200 MHZ. I thought they were supposed to be at the same speed at least so maybe it would be even faster. Perhaps in the future I will call them out on it in case I could get an upgrade. If you would, if you decide to buy this would you let me know if it will support 32 GB. The manufacturer said max at 16 GB but I've heard that in some cases the supported GB could be higher if the CPU supports it.

[@zhancondell4532]

@@jefferymendenhall8297 hey man sorry I'm a bit late but just to make sure about ram capacity, do windows +R, and type cmd then enter. And in that window, type wmic memphysical get maxcapacity and press Enter. You will get alot of numbers it's in kilobytes so just do the conversion to gigabytes and you good to go

[@1spdpd]

Is this one much different from the D series? Just bought this and found the hard drive is not much more than a thumb drive! 250 GBs

[@CadillacComputerCenter]

Did you buy it new, or used? Is it ssd?

[@ancestralx2770]

@@CadillacComputerCenter i bought mine bnew and its already ssd unfortunately its 256ssd and i need to replace it a bigger one

[@ugiampaolo]

thank you for your video

[@CadillacComputerCenter]

Thanks For watching! Dale

[@Iczydycy]

And what if u wanted to replace to a gaming CPU i5 core

[@taylorengel3394]

Imy kids pulled my screen to hard and the hinge cover popped off! Anyway you could show me how to get it back on?

[@josephpai5439]

I have the same problem too

[@tomas6379]

Can I take apart the laptop without taking off the display?

[@CadillacComputerCenter]

Hi. Yes you can..dale

[@tomas6379]

@@CadillacComputerCenter Thank you.

[@CadillacComputerCenter]

Your welcome.

[@user-vq1vt1lm3my2]

How did you remove hinge cover trim? Thank you

[@CadillacComputerCenter]

Hi. Its a little tricky. Sometimes you can get the hinge cover while removing the bezel. You have to slide the hinge cover slightly to one side to release it. from the back usually. Slightly to the left to free it from bezel. Thanks.

[@user-vq1vt1lm3my2]

@@CadillacComputerCenter thank you for quickly answer, i will try...

[@hellhound7572]

Is that a second slot for installing ram? Is it usable?

[@CadillacComputerCenter]

Yes. You can add more ram in second slot

[@hellhound7572]

@@CadillacComputerCenter but only a size 4ram?

[@CadillacComputerCenter]

Yes, I believe so. Thx

[@hellhound7572]

@@CadillacComputerCenter do you know what the max ram the motherboard can take?

[@CadillacComputerCenter]

On these lower end AMD based models, it is usually 8gb. Cant say for sure on this one though. .

[@iivendurr8826]

TYSM

[@mohammadaniyal]

5:16 bro you opened it so smoothly im trying to open mine here and I can't do it Its taking to much force i feel like it might break if i try to open it pls help

[@CadillacComputerCenter]

Hi. Make sure you have removed all screws. Sometimes you have to do a gentle tug to open it. Sometimes along the back and center it is hard to break free as well. Take your time. Dale

[@brane2379]

It's a shame they didn't use all that space for bigger battery...

[@saju471]

Where is cmos battery???

[@michaelmills5237]

I Need a New Shell for my HP 17z where can I get it

[@CadillacComputerCenter]

Sometimes you can find items like that on Ebay. Search for hp 17z bottom case

[@Vladis40k]

спасибки

[@jeffparks25]

Video be How to destroy a new laptop and void the warranty on the HP 27z laptop what is the point of just disassemble a new laptop? just buy a new one with a ssd drive already in it you didn't fix anything in this video just took it apart

[@CadillacComputerCenter]

Correct. I did not fix anything. As stated in the Title of this video, I simply showed the disassembly of this laptop. The warranty expired a long time ago. This was an older laptop, there was no warranty.

[@Joe_334]

It looks like I can move my ram sticks from one laptop to the next one. HP 15.6 to HP 17.3. Edit: They fit like tetriminoes, lol... 😶

[@jesseamaya4594]

I'd REALLY like to buy you an adult beverage or several of your choice and pick your brain,,,,