Capri by Fraser Bukit Bintang (2022) | Staycation Part 3 |

Jom follow, kita lihat apa just-launch hotel ini provide their exquisite experience.
Best Hotel Experience So Far!
#mypersonalengagementcontributions
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Gear/Gadget yang digunakan:
IPhone 12
IPhone XR
Oppo Reno 3
DJI Pocket 2
Xiaomi Poco F2 Pro
Terima Kasih kerana Menonton!

[@AlexZammy]

No cap but I recently endured a week-long stay at Capri by Fraser Bukit Bintang, and I feel compelled to share the nightmarish experience I had at this establishment. From the moment I entered the premium room, it became apparent that the term "premium" was a gross misrepresentation of the actual conditions. Firstly, the room was infested with mosquitoes, and the source of this pest invasion seemed to be the shower drain. To combat this, I had to resort to covering the drain with disinfectant wipes, a measure that should never be necessary in a so-called premium accommodation. The toilet presented an entirely different horror. Within a few hours of flushing, all kinds of unpleasant content resurfaced. The maintenance person had the audacity to dismiss these issues as "normal," displaying a shocking lack of concern for guest satisfaction. The air conditioning unit added insult to injury by failing to function properly. This, combined with the tropical heat, made the room virtually uninhabitable. Despite the rooms being labeled as non-smoking, a persistent cigarette smell lingered in the mornings and afternoons. My mini air purifier even confirmed this with its red-lit smoke symbol. When I brought these issues to the attention of the manager, an Asian lady with short hair, glasses, and a suit, her response was nothing short of appalling. Rather than expressing any form of apology, she responded with an indifferent "ugh ok" before promptly ignoring me to focus on her phone and computer. In an astonishing display of unprofessionalism, she even smirked and laughed when informed about the toilet problems-a truly childish act unbecoming of a manager. To add insult to injury, when faced with an urgent need for a one-night extension, the staff refused to provide any discount despite the multitude of problems I had encountered. This entire experience has left me questioning the authenticity of the positive reviews on platforms like Google and Expedia. In conclusion, my stay at Capri by Fraser Bukit Bintang was a regrettable and infuriating ordeal, marked by subpar conditions, apathetic staff, and a complete disregard for guest well-being. I strongly advise potential guests to think twice before subjecting themselves to such an unpleasant and unprofessional environment.

[@ahmadzaki6903]

Pergh... mng ada peningkatan serta kualiti video bermutu ada selitkn funny video skli

[@rash383ify]

⭐⭐⭐⭐⭐

[@bromax..8682]

Fraser..papasan Fraser plase susah sgt nk bg mcm mcm alasan sampai masuk mhakamah.buka hotel baru bole plk. Hotel lama tutup xnk bg papasan.

[@mnm5037]

Bilik menarik tapi bfast dia nmpk biase je basic tak brape bnyk spread

[@PojierUnited]

Mantop..Nice moments

[@AlexZammy]

its not um I recently endured a week-long stay at Capri by Fraser Bukit Bintang, and I feel compelled to share the nightmarish experience I had at this establishment. From the moment I entered the premium room, it became apparent that the term "premium" was a gross misrepresentation of the actual conditions. Firstly, the room was infested with mosquitoes, and the source of this pest invasion seemed to be the shower drain. To combat this, I had to resort to covering the drain with disinfectant wipes, a measure that should never be necessary in a so-called premium accommodation. The toilet presented an entirely different horror. Within a few hours of flushing, all kinds of unpleasant content resurfaced. The maintenance person had the audacity to dismiss these issues as "normal," displaying a shocking lack of concern for guest satisfaction. The air conditioning unit added insult to injury by failing to function properly. This, combined with the tropical heat, made the room virtually uninhabitable. Despite the rooms being labeled as non-smoking, a persistent cigarette smell lingered in the mornings and afternoons. My mini air purifier even confirmed this with its red-lit smoke symbol. When I brought these issues to the attention of the manager, an Asian lady with short hair, glasses, and a suit, her response was nothing short of appalling. Rather than expressing any form of apology, she responded with an indifferent "ugh ok" before promptly ignoring me to focus on her phone and computer. In an astonishing display of unprofessionalism, she even smirked and laughed when informed about the toilet problems-a truly childish act unbecoming of a manager. To add insult to injury, when faced with an urgent need for a one-night extension, the staff refused to provide any discount despite the multitude of problems I had encountered. This entire experience has left me questioning the authenticity of the positive reviews on platforms like Google and Expedia. In conclusion, my stay at Capri by Fraser Bukit Bintang was a regrettable and infuriating ordeal, marked by subpar conditions, apathetic staff, and a complete disregard for guest well-being. I strongly advise potential guests to think twice before subjecting themselves to such an unpleasant and unprofessional environment.

[@mohammadamilinnorman423]

Thank you for staying with us! Hope to see you and your family soon!

[@alyaaiznimukhtar3875]

Tuan , bilik ni besar tak utk seramai family tuan ni ?

[@eiffelwong3466]

Nice video, which floor is ur room for the view?🙂

[@arifinepin5252]

Thanks, mine was at 34th