Carvana Sells Stolen Car to Man: Police Seize It

[@ingiford175]

"Police return it to the rightful owner" Wife had her audio system stolen from her car back in the 90s. Police recovered it, and did not return it saying "You most likely will get insurance to cover it anyways". So some police officer most likely ended up with it.

[@JAYJAYJAY53]

A southern sheriff will keep it for “undercover work “ . A chief will end up with a nice car .

[@furturisticfrontierfilms]

@@JAYJAYJAY53 They have to hold it until the original suspect/thief can be found and prosecuted, if ever. But since its such a nice car, they may as well drive it around, with a big old cheesy grin on their faces and have the city care for all the maintenance, new tires and 33 inch Gold plated rims with spinners etc.

[@Matt-yg8ub]

Hold your horses their pilgrim, do you really think that some police officer out there risked their 30 year career over a stereo? There are a whole lot of people on the Internet, claiming that all cops are bad, when in fact a tiny percentage of cops are bad just like every other profession out there. There are probably more installation technicians at Best Buy with stolen stereos than police officers because cops have far too much to lose.

[@davidkilts1670]

@@Matt-yg8ub Yup, and probably spent their whole 30 years bent as a boomerang!

[@aniquinstark4347]

​@@Matt-yg8ubBlindly defending the authority that rules over you is crazy

[@joew8438]

Haven't they always claimed they do a 160 point inspection? That doesn't include a code scan? Vin certification? Checking the year and model?

[@Bobs-Wrigles5555]

So you didn't watch the whole video before commenting, 6:40, 7:10 & 7:27...

[@ingiford175]

*does a quick count* That would be their 164 point check.

[@g-mang-man7924]

I work for a competitor. Vin scan of engine ECU must match vin plate on windshield or no go

[@jeepien]

@@g-mang-man7924 :: So I guess they only did a 149-point inspection.

[@TheGayestAspen]

Ahh i see the confusion. They mean 160 point inspection as of 160 *degrees* so they just walk around the car 160° instead

[@jamesisaac0409]

When I bought my car from a dealer a month ago they asked me to sign an arbitration document. I asked if I had to sign and the dealer says, "Everyone signs it." I told him that wasn't an answer and I refused to sign it. Remembering Steve's advice going in to the dealer helped a lot. They pulled all the crap he said they would. Thanks Steve!

[@660Oliver]

Dealers are crooks.

[@Reverend.John_Ignatowski]

Had to add my Hertz story, flew in from Italy last Monday with a connecting flight to Pittsburgh. Plane was over an hour late and then we sat on taxiway for 45 minutes. Customs a mess, so missed flight. No flights till next day, this was a traffic control problem so of course Delta had no requirement to provide hotel. To get to a one way rental to Pittsburgh we checked every rental company at JFK, no cars. Last choice was Hertz. Had no choice but took it, so far no SWAT team in our yard.

[@d4niel457]

You're brave. I would have walked.

[@2cartalkers]

Wait......wait......>>>>>

[@jeromethiel4323]

Pittsburgh airport is a hot mess. People should avoid flying into, out of, or through Pittsburgh. Town is ok, but the airport, hot mess. Only airport where i had tools stolen out of my toolbox. Not once, but twice. And not even the expensive tools (which would make sense) stupid crap like an open end/box end wrench set.

[@SeanBZA]

Hopefully you also did a video walk around of the vehicle on acceptance and return, which included both fuel state and you handing over the keys.

[@joshualandry3160]

In order to stay in business most of their rentals have to go smoothly. The reality is sometimes the truth Hertz.

[@Tvrz]

Carvana is the reason for the saying "buyer beware" will be bankrupt and closed soon

[@xlerb2286]

Dad had his old '63 Ford work pickup stolen. A few hours later it was back. Dunno if someone just needed to use a pickup real bad for a couple hours or if they figured anyone that had such a wreck of a truck didn't need more problems. (I still have the truck, it's still a wreck, but so many good memories. Wish Dad was still around, he'd be 100 this year).

[@maverick9708]

Maybe they needed it for religious purposes and after their truck God ritual and returned it after receiving prophecy of those memories lol

[@MB-ig6gl]

Reminds me of my friend that had his car stolen. Days later saw it in a store parking lot and "stole it back".

[@KiwiCatherineJemma]

Many years ago some people I knew were doing an amateur film. They had arranged sole use of an old, seldom used country community hall for about a month, to build the sets, film, and pack up afterwards. A staircase was needed. One of the guys knew of an unused, not connected to anything, old exterior metal stairs unit, lying on the ground, amongst weeds, abandoned in the open yard of some unoccupied place. He turns up one night with a small open tray trailer, borrows it, ties it on the trailer. Takes it to the community hall set where it got used for a few weeks of filming etc,, then returned it in good condition to where he found it ! I hope the guy that borrowed the 1963 Ford ute, at least left a few dollar notes or coins in there, enough to cover his fuel use !

[@RUS.B.M]

This is not a carvana problem. carvana is also a victim. If scammers act like this, it will hurt all used car dealers.

[@cjsteadman6217]

How did Carvana do an inspection without plugging in a diagnostic reader?

[@jonathanj8303]

Telepathy. The car said it was ok but it was lying.

[@dirtystockcardriver]

Easy, they run it through detail like every other carlot. "172 point inspection"

[@CantankerousDave]

Their techs perform a Carvana Mind Meld with the auto.

[@khernandez7903]

I can't agree with high volume as an excuse. You have a responsibility. The MSC Gayane cargo ship with tons of cocaine at the port of Philadelphia owned by JPMorgan Chase ( it was just a product in their portfolio 😂 ) has high volume too. Exceptions can't be made for corporate.

[@FortitudineVincimus]

It was an ocular assessment.

[@xman4328]

I have a 15 dollar OBD scanner that pops up the basic info including VIN in 3 seconds.. YES! Every transaction deserves that much respect..

[@mrbrianc]

This is 100% Carvana's problem, and the lawsuit should bankrupt the company.

[@arthurkineard7356]

That sounds fair. Not. They should have to make the man whole but that is it. Shit happens and no intent was there.

[@no-cv4dx]

@@arthurkineard7356 Intent is there when the company fails to mitigate known issues, especially after the amount of times similar has happened.

[@mrbrianc]

@Brian Dawson Carvana is slowly dying a painful death, and the founders have already set up their exit strategy. They don't deliver titles on time. They are about to lose their license to sell cars in multiple states if they haven't already. If the people working for the company can't see that they are participating in a shady business model, I really don't have any sympathy for them.

[@mrbrianc]

@@arthurkineard7356 If it was a $8000 Altima I would almost buy "it was an oversight" BS excuse, but not on a relatively rare Maserati SUV, and if they did it on this car, how many more are out there? The company's track record in the last year or so is pretty bad, and it won't be too much longer before the execs dip out and let it all fall down.

[@LightStorm.]

@@arthurkineard7356 if a mechanic can figure it out. But a Carvana can’t? I call that bull.

[@ronjohnson6916]

The reaction to Carvana's response was priceless. I particularly like the stories that you have lots of expertise in and this is no exception.

[@RUS.B.M]

This is not a carvana problem. carvana is also a victim. If scammers act like this, it will hurt all used car dealers.

[@ronjohnson6916]

Well it's not a problem unique to Carvana, but it is something that Carvana will have to figure out how to deal with. Because Steve's not wrong in how the law works. And if they sell other stolen cars (good faith or no) they'll have to make things right to the buyer.

[@willymccoy3427]

My shady cousin bought a "1974" Chevy Vega from a private seller in the late '70s. I had been doing a lot of repair work on Vegas in those days and after his purchase, he had me check it out for him. First thing I noticed was it wasn't a '74 like he said. It was a 71 or 72 (totally different front sheet metal) and manual transmission shifter). He got the title out and the VIN on the dash and the one on the title didn't match. He asked what he should do. I told him that legally he needed to call law enforcement and they'd probably end up taking the car. He called the guy he bought it from and was immediately ghosted by the seller. I'm not sure what he ended up doing with the car, but I know he never called the cops. I've asked him a few times over the years, but he never would say what he did with it. I suspect he probably passed it on to someone else.

[@boataxe4605]

The seller figured that the Vega would turn to rust before the statute of limitations ran out.

[@jamesclark4388]

I had both a 72 and 74 Vega. Bought the 74 first, it had sleeved cylinders but had other problems. Got th 72 so cheap I couldn't help it. Swapped engines and had fun doing it. Loved that car until I wrapped it around some pine trees. Got more out of it as parts than I could possibly as a running car.

[@darthdaddy6983]

Shady cousin ? He probably made it disappear & collected the insurance money

[@boataxe4605]

@Space Ghost The blown head gasket was the result of an aluminum head on a cast iron block (the two metals expand and contract at different rates) and many Vega’s suffered from that.

[@bellwethertrucking3650]

71 and 72 Vegas also had the same style bumpers as the Corvette. The first car I ever remember my parents owning was a 78 Pontiac Sunbird wagon (almost the same light metallic blue as Pontiac engines) built on the same platform as the Vega. I wish I had that car today!

[@sootymammal2891]

So all dealers should be required to cross check multiple vin #'s and plug in to the obd port to check that it's not a stolen car. Seems like this should already be the practice.

[@arthurkineard7356]

What we should do and what we do are two different things. Once you get bit though. People get scammed including dealers.

[@Matt-yg8ub]

It just goes to Moore Licensing, Inc., more regulations and more restrictions and more local governments being able to charge the business $10,000 a year to be certified with a Vin scanner that requires a subscription. At the end of the day we move further and further away from freedom, when we over regulate every single aspect of society, in order to prevent outliers like this. If you make every single car dealer in the country, have to pony up for one of the special scanners, Every single car dealer in the country has to pay whatever confiscatory rate the manufacturer demands for access to the system. A great example of this would be a 2005 Ford F350 that throws error codes that can only be read at the Ford dealership and nowhere else by no one else …. And the dealerships pay millions of dollars a year for the right to be able to read those codes…. Which in turn, makes it harder and harder for independent mechanics to compete.

[@ericeller9165]

Everyone at the local auctions has a scanner and checks every single time. 🤷🏻‍♂️

[@alanmcentee9457]

Usually, that is the responsibility of the seller. They are equipped to check the computer and know where the other VINs are.

[@TimoRutanen]

What could possibly be more important to check than that the car isn't stolen though. Other than if it has an engine I suppose.

[@seancondon5572]

How the hell is carvana STILL IN BUSINESS?!

[@NereidAlbel]

They sell enough things to cover the legal fees.

[@seancondon5572]

@@NereidAlbel yeah, maybe, but there has to be SOME KIND of FTC violation they can be hit with, thereby forcing them to close down, go into bankruptcy, and/or sell to someone who understands the importance of company reputation.

[@RUS.B.M]

This is not a carvana problem. carvana is also a victim. If scammers act like this, it will hurt all used car dealers.

[@andyruse4670]

It takes a year or two for even a rotten corporation to fall down. They’ve lost their sellers license in a couple of states, and have been losing money every single year. But they’ve got a few hundred million dollars of cash, and maybe a bankruptcy to burn through before they finally go out with a whimper.

[@seancondon5572]

@@RUS.B.M You... obviously have no military experience. The fact these vehicles slip through AT ALL means someone was lacking in attention to detail. In war, that will get you KILLED.

[@fyrman9092]

Steve, your knowledge on these subjects is just amazing.

[@chlorophil545]

The arbitration story was pure gold.

[@lonewolfrcs1331]

thiks happened to my uncle he bought a 64 1/5 mustang fully restored it from parts he bought from a junk yard and new parts had it for years rented it out to a fils studio to use in the show matlock and he got pulled over and the cop said it was stolen and basically stole his car and never returned it and this happened in north carolina

[@Voltaic_Fire]

Finally a police seizure that's actually justified! Miracles really do happen.

[@ravengrey6874]

no one reports the ones they do right, b/c that's just the police doing their job. they ones they get wrong? that's news worthy, and someones 5 mins in the limelight

[@TheDeadKingsRaven]

Might have something to do with if they do a bad job people end up dead. Yea if fastfood workers did such a bad job making your food you died, I’m sure it’d be newsworthy too…

[@BlackJesus8463]

@@ravengrey6874 still pretty much all victimless crimes though

[@TheRealScooterGuy]

Only justified if they get it back to the rightful owner.

[@Voltaic_Fire]

@@TheRealScooterGuy Taking it away is still justified even if it never reaches its real owner, but it the police should make every effort to make sure it does.

[@1337penguinman]

I work for a large nationwide car dealer that isn’t Carvana. I can tell you that checking the VIN matches on the A pillar and door sticker is literally the first thing we do when buying a car in. Also all modern cars have the vin stored in the PCM. Any OBD scanner can pull it. Those are a lot harder to change.

[@SPQRTejano]

Now that is what I call a surprise! One would think that Carvana would have an adult in charge. Instead of taking care of the situation, they let this thing become a publicity nightmare.

[@HappilyHomicidalHooligan]

I'm not sure they even have a Human (trained or not) in Charge... I'm beginning to think the thing in Charge is a drunk panda bear... I'd welcome a 5 year old boy taking over Carvana IF HE KNOWS WHAT HE'S DOING because clearly the current Manglement is Criminally Incompetent at best... 😄😁😆😅😂🤣

[@rustycarter8969]

Mr lehto, your the best good story don't ever get tired or sick and go away just keep doing what your doing. Thank you.

[@jimtalbott9535]

“Make it right with our customer”. That’s better that the reaction from a certain car rental company. They’d say: “Arrest them - THEY stole it!”

[@AeroGuy07]

My cousin bought a stolen car in the mid-80s. But he didn't find out it was stolen until the early 90s. In that time span, he drove it from Ohio to Honduras, back to Ohio and back to Honduras. He was in Honduras when his dad called him and told him the FBI had called. The FBI knew my cousin didn't steal it, so he wasn't in trouble, but they told him not to bring it back to the states. Of course, by this time, the car, an 84 Toyota 4Runner, was beat to death, having traveled the backroads of Mexico and Central America for 7 or 8 years.

[@docsavage4921]

My car was taken on a joy ride and recovered in some parking lot, got very lucky to get it back.

[@jeremymatthies726]

The hilarious thing about this particular episode is that the news article showed up in my google news 😂. This does bring up a question of does Carvana use qualified mechanics or do they even have mechanics to go over the vehicles?

[@chrisfreemesser5707]

Somebody has to be going over the vehicles to some extent as their listings show all of the flaws in the paint etc. but with their recent financial difficulties and having laid off a bunch of folks those who are left are probably overworked and cutting corners on the inspections

[@LatitudeSky]

Less than you'd think. Their whole business model revolves around LOOKING like that are doing A when they are actually doing B. For example, their flatbed delivery trucks with fancy aero cladding. Most people assume they are flatbed tow trucks like any others. Wreckers. Whatever you call them. Nope. They are flat bed trucks with NO ability to load cars. The cars have to drive themselves up the little ramp. If the car breaks down and cannot drive up the ramp, the truck cannot help. It has no ability to do so, and the driver is just a driver, not a skilled tow truck operator.

[@vailpcs4040]

I have a rebuilt (salvage) Jeep in AZ and the interior dash was replaced, so the VIN by the A pillar is NOT the VIN on the Frame (which matches the title). Despite me telling the emissions people and the occasional LEO of this fact, they STILL ignore me and then have all sorts of problems trying to interact with the Jeep. I once asked if I could rip out that incorrect VIN and / or install a tag that says "see frame" but I've been told (not sure if this is true) that failing to display the VIN in this location is illegal, as is displaying an incorrect VIN. So... Sometimes laws and people who employ them can't understand reality. I knew all this when I purchased the vehicle as the seller was upfront about it (only neglected to skip the part about the failing head gasket) and I've mostly rebuilt it since then, but I cannot understand how ANY car dealership could resell a vehicle such as this and NOT have committed fraud. This seems to me to be not only a civil, but possibly criminal case that the DA and State regulators should investigate.

[@jpvogt1087]

I believe they changed that law a few years ago. I can't remember what the fix they decided on was, but they do now have a remedy for that.

[@Bobs-Wrigles5555]

Ben heading west for the surf as fast as he can, using #71 to make it quick, Steve's LHS

[@SeanBZA]

160 point check, 159 of which are "is the engine still running" while it is going on the trip through the yard to the car carrier, and the 160th one is that the make and model, and colour, is sort of close to the thing written on the order sheet.

[@kensoutham6828]

Steve, I once bought a boat from a major boat manufacturers dealer of the same licenced dealership and 9 months later a bailiff shows up at my home asking if I have a certain ski boat. I confirm that I do and that I bought it from said dealer. He asks if boat is around and I say its at my vacation property, why? He says there is a registered lien on the boat and the lender has not been paid and he is to seize the boat. Well that was the end of that conversation as boat was at my vacation property in the US. I performed a liens search and sure enough there was a lien from the previous owner that was set to expire in 30 days. I went to the dealer and rather than dealing with the lien they waited to see the lien expire and not be renewed. Not the correct way to deal with it but I fortunately did not have “my boat” seized. If you buy something from proper dealership you really should not have to worry that the title of said item does not have a prior encumbrance, bad vin, stolen or outstanding loans, otherwise whats the purpose of that business over just buying from me or you?

[@groermaik]

"...brouhaha..." I haven't heard that word in a long time. I would use it on my prison misconduct reports just to upset the reviewing officer. Great word.

[@TheNJ54]

Small world, I watched this upload, then turned on local news and they had the story! Thank you, Steve, I learn something new every day with you!

[@hey.hombre]

Nothing to that extent but we traded in an old mini van when we bought a new Dodge Caravan. It was a smooth transaction with the dealership paying off our old van. Off we went. A few weeks later we get a no-payment required ticket in the mail regarding not having a car seat in our old van. My wife checked into it and found that someone was driving around our old van and it was still registered to us. My wife went online and took care of it. The dearship never bothered to change the registration. So if you sell or trade in your old car/truck don't take it for granted that the new owner or dealership will do the paperwork. Go online and take your name off the title.

[@DNRailworks]

Let me clarify something, I worked at one of Carvana's inspection centers, they have a "150 point inspection", what really happens is they hire random shmoes that say they work on cars and shine a flash light around, they DO NOT make a point to check the VIN tags at all. They care about how fast those cars makes it from first inspection to detail and they dont care how it gets there as long as its fast.

[@ostlandr]

I've seen it several places that if a dealer advertises an "X point inspection", that in no way legally implies that they fixed anything they found in that inspection.

[@DNRailworks]

@@ostlandr exactly, Ive gotten in screaming matches with upper management at Carvana about how they "fix" their cars. Needless to say they got rid of me pretty fast.

[@ThatDamnPandaKai]

"Reputational losses" The man's loss of rep, or Carvana, because I don't think the latter has enough rep to be worth it these days 🤣

[@dondattaford5593]

Things change when the man proves his innocence yet the company refuses to do the right thing

[@facetiouslyinsolent8313]

I sure hope no one is surprised by this. Carvana either does zero background or just doesn't care about what they sell you. I convinced a friend not to buy from them after showing him over a dozen cars they were selling with branded titles salvaged and rebuilt. It's just plain disgusting! On the other hand, if you want to overpay and never get the title to a vehicle you will have a hard time insuring that's only worth 1/3 of what they charge you be my guest.

[@SadPuppySoup]

I'm surprised the cops didn't charge the man with Theft by receiving stolen property, I stored a dirt bike for a guy and turned out it was stolen and that's what I got charged with, I did get it dropped but spent a week in jail.

[@dalewalker4614]

But this guy bought the car in good faith from a bonded, licenced car dealership. Oh, and he had a receipt. When a friend asks you to store a motor vehicle or a firearm out of sight, you've got to ask yourself how well you know and trust the guy. Sorry you had to go to jail though as that is often overreach by the popo.

[@tonymouannes]

People pay a premium to buy from a dealer to avoid being scammed and then the dealers do zero verification. Some day someone will sell a bicycle to carvana claiming it's a 2 month old fancy suv and they'll believe it.

[@sniperfi4532]

Slap a vin tag on the handlebar and hand over the matching paperwork and they’ll give you premium for it.

[@jimbojones9665]

Shhhh... this is how I make money!

[@duanejackson6718]

If the bicycle identifies as an SUV it's probably legal.

[@RUS.B.M]

This is not a carvana problem. carvana is also a victim. If scammers act like this, it will hurt all used car dealers.

[@duanejackson6718]

@@RUS.B.M I agree, Carvana said they will give I'm his money back he should take it and move on.

[@patrickhill8748]

Love the Tucker behind you, my grandfather was a dealer in Hillsdale back in the day. Dad went for a ride and they had a neon sing in the back that said “you’ve just been past by a Tucker!” 🤣🤣🤣

[@AstroEphemeris]

Absolutely crazy. First time commenter, been watching for a while. Thank you for the captivating content. Always impressed!

[@docink6175]

like you said, all they need to do is scan it.. A couple years ago my daughter traded her car into Carvana for a droptop camero, less than 2 days later after discovering the car had been wrecked they went to trade it back only carvana couldnt find her car! It took carvana 3 weeks or so to find the car and get it back and it had numerous scratches and dents and 2500 new miles!!

[@pete84101]

Plug in the diagnostic tool, and that will also give you the VIN

[@cmorris9494]

I thought about submitting this story and I'm like he got it already. He did.

[@CraigGrant-sh3in]

Carvana ,the Florida man of the automotive industry

[@TheNJ54]

Excellent commentary as always sir!

[@ForsakenWar]

Love your stories Steve! Keep up the great work👍

[@mickaleneduczech8373]

Some years ago a guy purchased a car at a police auction. It had been seized from a drug smuggler. He was having trouble with the fuel system, so he took it to a mechanic. The mechanic found the tank was full of drug bundles, so he called the police, who promptly seized the car.

[@hotlavatube]

I wonder how many times they can resell the same car before they're forced to remove the drug bundles. ;-)

[@Voltaic_Fire]

Mazarati make off-road cars? You'd think they'd want to master making road going cars first.

[@MrInternFTL]

It’s just a crossover

[@Bobs-Wrigles5555]

1:18 "SUV" doesn't have to mean off road vehicle, rather soccer mum car...

[@theheresiarch3740]

Most modern SUVs (and a lot of modern trucks, for that matter) aren't really off road capable, and even if they are, almost none of them will ever leave pavement in their lifetime. They're just minivan replacements and nothing more.

[@gordonshumway7239]

“Haven’t I told you a million times not to exaggerate?” :-)

[@IIGrayfoxII]

When I saw this article, I instantly emailed it as I knew steve would love it.

[@sidserv1978]

I am paranoid now when I go look at used vehicles since I have been watching Steve's videos. I just bought a used truck a couple weeks ago and the dealership had a ton of questions when I pulled out my computer and hooked up to the truck before I even started it. I also have a couple extra willys jeep tub parts with VINs and titles. Rule of thumb when buying them is they have to be attached to the firewall or more with the original rivets. The way we have always done it is the firewall has to be complete and not just a portion of it.

[@ctom4932]

Definitely at a minimum check the VIN in two locations. Driver's door sticker has lots of info on it. In addition to the VIN. Also look at the sticker either on the underside of the hood or near the radiator. It has model year and original motor info on it.

[@rinkuraku5251]

So, if they didn't know, it means they did literally no inspection on it. Just hooking it up to a scan tool will show the mismatched VIN. Looking it over will necessitate looking at other places the VIN is stamped. So either they did know and chose not to disclose it, OR they lie about doing an inspection and cannot certify that the car is even road worthy. Either way it's a problem.

[@sblijheid]

I vote for they lied about the 150 point inspection.

[@edwardcrowley5987]

May have trouble collecting from a company that is going broke.

[@bill5982]

Good story Steve, I liked your personal story as well.

[@electra2259]

Carvana makes purchasing a vehicle easier. Keeping the vehicle not so much.

[@Dj.MODÆO]

Carvanas problem has always been that they don’t hire enough employees. They can’t process paperwork fast enough to satisfy each states DMV and they don’t have enough staff to properly manage their inventory.

[@jforce321]

I love the lawyer in the arbitration complaining. These companies love arbitration until it doesn't go their way.

[@gi4dtv]

To the question, Does caravana need to put every car on a lift and inspect it to make sure the VIN number matches, YES they do, and infact it should be mandatory for every car dealership to certify they did exactly that.

[@MB-ig6gl]

You would think they would have settled this quickly and quietly, since they are obviously in the wrong. I mean a big reason to purchase from a dealer is the ease of transaction/piece of mind. This case advertises that Carvana is neither. Well now they got free advertising - but for their competitors. I bet that would have been worth the $68K alone. Now bad press, mounting expenses that will get covered (attorney, rental car, etc.) and continued story in the press.

[@CraigGrant-sh3in]

I'm not positive but, from watching auto repair videos I'm pretty sure the vin is also in the computer . Also,in NY we have to do a yearly inspection. Part of that inspection is being hooked to the state computer through your computer to verify it's the right vehicle . It's also to read your computer to see if you have any codes activated .

[@asjmpickle]

What do the codes have to do with inspection?

[@chrisfreemesser5707]

@@asjmpickle In New York if your car has a CHECK ENGINE light on it will typically fail inspection. Reading the codes tells the inspector what the problem is, and there are certain problems that can trip a warning light but NOT cause an inspection failure (ABS problems for one)

[@asjmpickle]

@@chrisfreemesser5707 man that sounds awful. Here they only check for safety things, do your lights work, do your tyres hold air, is your suspension the right height and type, do your brakes work, for some reason do you have an LSD spool or welded diff? Our brake machine will freak out... But a check engine light or engine failure is my problem and mine alone lmao.

[@chrisfreemesser5707]

@@asjmpickle They check those basic safety things here too. NY does emissions testing as well as basic safety for cars less than 25 years old, and given the fact that most things that will trip the check engine light are emissions-related that's why it being on is an inspection issue

[@asjmpickle]

@@chrisfreemesser5707 yeah we don't do emissions testing here you don't need a catalytic converter exhaust just has to be under I think 102 db @3500rpm. And not be controlled inside the car and exit behind the drivers compartment. I have decat most my cars they just gotta have atleast one muffler/resonator and be under that sound threshold.

[@AlanTheBeast100]

Honda make it easy (at least on my 2019 Accord), passenger side: lift the floor mat, there is a plastic cover, open it up: there is the VIN stamped on the frame of the car.

[@Whaley96]

Glad we're doing the most as a society to help our vets.

[@CantankerousDave]

I've been seeing ads here from Carvana featuring people labeled as being from Illinois, which I thought was strange because last I heard, they'd lost their license to do business here. Looks like it was reinstated at the end of January.

[@geodesical]

I haven't watched the video yet but Carvana's site has a funny popup that accuses MI's systems as too outdated and archaic, and begs you to sign their petition. Very funny to see.

[@ManMountainMetals]

I appreciate the effort to thank the people 🙏

[@jasonlee2299]

I was going to send this too but I thought if you didn't get it from everyone, something was wrong with the world.

[@Naters1337]

Carvana sold a stolen vehicle hrmmm... that's a felony.

[@stephenpalazzolo5418]

That's too bad, we bought a car from them in 2018 and had no problems and in fact bent over backwards to make our cash sale went perfect !! They actually refunded us $500 because they couldn't deliver in our state.

[@MrBirdnose]

Same, I bought a car from them in 2021 and it was a completely trouble-free experience.

[@chrisfreemesser5707]

I legitimately would love to see Carvana survive their problems of the past year or so as I find their premise for purchasing a car really appealing, but to make it work they need to be on top of things every step of the way

[@MrBirdnose]

@@chrisfreemesser5707 I think they grew too fast. The pandemic caused them to see a lot more demand than they were ever expecting, I think.

[@hotlavatube]

I presume the VIN is usually stamped on parts that can't be easily replaced. However, I've seen on some brands the VIN was stamped on a couple things that could be replaced like a door or engine. I wonder if that's ever caused someone grief where their vehicle was presumed stolen because someone had installed a reclaimed part from the junkyard. Sure, it'd probably eventually get sorted out when the other VINs are found, but it might cause a lot of grief in the short term.

[@dalewalker4614]

Actually, there are a few comments on this video that express exactly that happening to the author of the comment.

[@markg7030]

Many cars have the VIN sticker in the driver's side door jam.

[@robertheinkel6225]

It is also on the frame in a couple of places, ut you need to know where to look.

[@markferrari9734]

​@@robertheinkel6225 around here any numbers stamped on a frame are rust dust on the highway within a few years.

[@AB8Y_radio]

Vin will be on many things more for matching the right part to the car for traceability requirements for safety and emissions parts. Vins get etched in several places on the body. There are regulations on how and where they get etched down to even how deep the etching is. The ones that I can think off hand where they are if you are replacing the part the vehicle would be totaled and not drivable. They tend to be interior to the car so it can't be corroded away also. Pull off trim panels look under carpets and you will find them. Durango and grand Cherokee slide the passenger seat forward and look in the window.

[@workingfolk]

Other than that, there's no mention that he had to wait months for his title. I consider this a successful transaction by Carvana standards.

[@ChiIIerClan]

lol 😂😂😂

[@VGKDean]

Caravans never fails to entertain the masses on your channel

[@kentkrueger6035]

Another place you can typically find the VIN # is on the radiator core support. You don't have to crawl under the car. It's stamped in dozens of places.

[@ronjohnson9032]

Carvana. The Hertz of auto sales.😮

[@AlanTheBeast100]

I can't believe Carvana are not doing due diligence when buying vehicles. Well, Carvana ... okay.

[@ianbattles7290]

At an absolute minimum, Carvana owes them a complete refund.

[@ageofsagittarius]

The quickest check is to do an OBD scan and compare it. The second quickest is to look inside the driver's door. The manufacturing plate is usually mounted on the jamb.

[@johnmcmickle5685]

Sounds like Carvana should invest in some car lifts. That way they can do the 150-point inspection. They could have determined the year by looking at the owner's manual.

[@tommartinez62]

When I look at buying an antique firearm I verify its authentic verifying the serial numbers, its called logic.

[@Starman.2112]

I almost bought a BMW Z4 from Cavana ~3 years ago. It was a 2017 which they shipped to me from Texas. It looked flawles on the "internet". When it arived, it looked like the thing had been rallied in gravel, the entire front bumper was scrached and pitted as well as the sidewalls behind the tires. The left side of the car had brand new tires and the right side had old bald tires. No shat, on a RWD sports car... how dangerous is that. I immediatly rejected it, went on Car Max and picked up one in absolutly perfect shape.

[@sblijheid]

I remember seeing a news report that they had their license pulled in Pennsylvania. Yesterday I saw a Carvana billboard off the Interstate. I wonder how they operate.

[@bullnukeoldman3794]

Surprising (no, not really I guess) that Carvana can't plug a medium-priced scan tool into the OBDII of vehicles and, within 10 to 15 seconds, retrieve the actual VIN of the vehicles they purchase for further sale.

[@Wrecker3D]

Might be me, but as a car dealer/broker one of the first things you do is search it's history online for anything out of the ordinary ... stuff like milage, possible accidents, reports of being stolen etc. and to be sure if stuff like VINs are correct (that's why they were introduced, right?) They were at fault by buying it at the first place, then selling it on without checking it (to be sure no mistakes were made), they should own up and pay out no further questions asked... How would they have handled it if a cop wandered the plot and ran into this issue? Who would they blame? The cop for spotting it/buying it and checking it? The Salesman who brought it in? The original "owner"? "A flaw in the system? -I'm guessing everything as long as we can keep the money, right? PS. What would the outcome be if it turned out to be IDK, a fake Maserati shell with a copied VIN mounted on a... cheap (sub)frame like a Ford Taurus or something similar

[@jokerzyo]

This is the most American story I've heard in a long time

[@jamesclark4388]

A few decades ago I bought a 74 Mustang from a friend. He took a while with the title and said his wife lost it. I bought another 74 that was junk from another friend. Got the title with that one. They both looked identical so I swapped dashboards. The VIN was rivited to the dashboards. I figured I owned both cars plus they were basically junk cars even back then.

[@dalewalker4614]

The '74 Mustang II were junk the day they came off the assembly line. Just sayin' :) I know because I almost the same thing you did with a '74 Mustang II. I bought one that ran but was falling apart at 80K miles. I couldn't believe how poorly the "new and improved Mustang II was built.... I searched around town and found a nice looking red II with an engine that long ago had failed. Owner was thrilled to get $50 for it. I swapped engines and ended up with a car that at least ran & looked good. I lucked out and made a few bucks selling it afterwards.

[@tavelt]

I love the D-Fens license plate. Falling Down was an amazing movie.

[@johnbenton9035]

Gee, makes me want to order up a "Carvana Creampuff" online and have it delivered sight unseen right away. What could go wrong?

[@MrBirdnose]

I mean, you get a week to decide if you want to keep it. That tells you a lot more than the typical "turn right four times" test drive you get at a regular dealer.

[@LightStorm.]

@@MrBirdnose don’t call for this scam

[@MrTrailerman2]

Even a high-volume dealer should make sure multiple locations of VIN's matches the documentation of every vehicle. High-volume sales are not an excuse.Your customer's peace of mind should also be part of the sale.

[@billrehm3590]

With the newer cars if you plug a scanner into it the year and Vin number comes up. You would think Carvana would have plugged in a scanner to see what problems would pop up with the car.

[@boataxe4605]

They are a used car dealer, why would you think that they would do that?

[@Embermist69]

@@boataxe4605, well one would think since they’re a nation wide known used car dealer. That they would do a better job so the PR they would get is always good. The PR is not doing to hot as it is currently. The title problems that they currently have. I know Steve has done stories that issue.

[@boataxe4605]

@@Embermist69 Being a bigger used car dealer just makes them bigger scumbags.

[@billrehm3590]

@@boataxe4605 the scanner would show any engine or transmission problems that would need to be fix before they sold the car.

[@RvnKnight]

I've purchased from Carvana before and I regret it more and more every time I hear one of these. I'm not 100% certain about it for NC, but in the TX Carvana contract packet there is an arbitration agreement. If it's the same for NC, he will have to forego the court in lieu of it. Personally, I believe that Carvana should be shut down due to its business practices, but that is just me.

[@jeepien]

You commented after seeing the first ten seconds, and missed the entire discussion of arbitration. Nice work.

[@RvnKnight]

@@jeepien no, my comment was after I had watched the whole thing. Nice try though.

[@jeepien]

@@RvnKnight :: Well, hat was your only excuse, bu okay.

[@RvnKnight]

@@jeepien try again, but where it can be comprehended. Your statement makes no sense in general. All I have said is I feel they should be shut down for their business practices and that they have arbitration requirements in their Texas contracts. I have no idea what the frag you are talking about.

[@jeepien]

@@RvnKnight :: That's obvious.

[@opetyr]

It is interesting when Carvana got it there was no checking of the the VINs much less when they connect into the system to verify that it is what it says it is. This is just negligence which seems to be Carvana's new motto.

[@WowIndescribable]

You would think that step 1 in the 150 point inspection plan would be to determine legitimate ownership.

[@cindyhammack68]

Just had my second, pleasurable purchase from Carvana - 2020 BMW X1

[@ctom4932]

Unless you live under a rock, you can't call Carvana a "reputable dealer". But this is going pretty far.

[@tman1990]

Why would you continue to purchase vehicles from this company if they are known for losing titles, selling junk cars and now stolen vehicles on more than one occasion. It sounds like a weekly occurrence at this point.

[@christopherflynn5359]

I am not watching long enough for you to mention 1million folks.

[@stevelehto]

I put it at the end. Feel free to skip.

[@unknowngamer37415]

Is a perfect example of thinking something's one in a million so it won't happen. Well if it's one of a million and you do millions and millions of sales you're going to have that problem and you're going to have to deal with it.

[@jeffjankiewicz5100]

How is Carvana still in business? I hope his lawsuit bankrupts them. Nice job Steve.

[@PyraJya-Luquay]

It seems like a HUGE oversight on Carvana's part.

[@joanfregapane8683]

I thought of Steve as soon as I heard about this incident.

[@hector3041]

Sold a car to carvana. Did everything online went to the drop off location. Gave them the title and they went out to the car and started it and then turned it off. They transferred the money to my bank account. Whole thing took less than ten minutes. Transaction was in California. Was blown away they did not inspect it at all before handing over the cash. Could have lied my face off on the online portal to get more money.

[@michaelstagar525]

Love the 'War Stories.'