Catching up with GetHarley founder and CEO Charmaine Chow

Charmaine, Founder & CEO of GetHarley, started the business as a side-hustle, delivering personalised boxes of products en route to work in the City every morning. She experienced the problem of navigating a confusing skincare market firsthand as an avid skincare consumer searching for fixes, and was fuelled by the mission to help other consumers like her look, feel and be a better version of themselves - at any age. Five years later, the result is a no-bullshit approach to skincare, and a no-bullshit approach to building a business.
Index partner Georgia Stevenson caught up with Charmaine to discuss the genesis of GetHarley, how the platform is transforming clinicians’ approach to consultations, and why becoming a founder was never a driving force in her decision to launch the business.