Catit - PIXI fountain - Cleaning

Is your Catit PIXI fountain due for cleaning? This video shows you exactly how to go about it.

[@aprilrain9051]

My pump was weak until it just stopped pushing any water out. After cleaning inside of the pumps motor it works great. There was slim build up around the propeller.

[@LordDragox412]

Great looking fountain, I've got two of them. Sadly the pumps aren't the greatest, had to replace them in each of the fountains at least twice in a year, even with frequent cleaning of the pump. It's always the same issue, they start to make a kind of grinding noise, as if the ceramic bearings somehow got worn out or something got stuck inside. Never had similar issues with aquarium pumps, so the next time a Catit pump dies on me again, I'll know what to use instead of wasting money on another replacement pump that will die like the rest.

[@yosca9311]

What aquarium pumps would you suggest? So annoying the ones in this fountain keep dying

[@crystalheart9]

Ok, this was a very helpful video except for the part where they removed the pump cap. They already had the cap off when they did the video because I liked to never got it off on my Pixi Fountain. I could barely get my fingernail under the cap and my nails aren't strong enough to pry it off. I finally kept trying and it did come free but it took a lot of effort and hurt my thumbnail. I hope it is easier to get off next time. My kitty likes the fountain and it is very quiet . Except for the problem getting the cap off I like how it works.😻🥰

[@becgedge7609]

My fountain was working almost perfect untill I took the filter apart to clean it, now it doesn't work. I did exactly as this person did.

[@CrimzonLizard]

I'm having trouble opening the pump and the tabs on the side just keep tearing the skin off my hands.

[@arzaanabidi2842]

Thanks so much ❤

[@InsertNameHere-111]

I bought this last night and keep seeing online that there are supposed to be 3 water flow options, but I only see with the spout and withOUT the spout as options. What is the 3rd water flow option? Thanks

[@iBIDuWELL1]

My motor’s white light no longer lights is there anything I can do to fix this? The red light does still work when the water level is too low and the pump does still work.

[@Catit]

Please contact customer service at catit.com/contact/

[@at5598]

Absolute shit the pump broke within a year of buying. Cleaning often. Pump often needed to be taken apart every 2 weeks to clean residue and even then would barely work at times….. pump just broke again and this time regardless of intervention does not work. I’ll be looking into a new product moving forward

[@max-power1023]

Hello, we have this fountain too. It works but its reslly really loud. I cleaned it but its still loud as hell. Is the motor dying?

[@taniadesiqueira5365]

Pixi Fountain was the worst thing that I could buy for my cats. This is disgusting, if I don’t clean it the 5 and 5 days the water looks like awful and the filter too. I have to clean and change the filter every single week.

[@nataliehewitt7172]

Do you live in a hard water area? If so it's best to use filtered water in it (eg Brita filter jug).