Ordering from Amazon? They're not the ones delivering your package

[@westondaniel]

Imagine having better luck with a news station than an attorney.

[@GaryJr530]

If I was the boss I would fire whoever messed up this video because it cuts off the first word in the beginning it may not seem like a big deal but come on now you guys are supposed to be professional

[@FindtheShrooms]

News station is free. Attorneys cost money, at least they didnt have to deal with attorney fees....

[@ONI1013.]

Isn’t that always the case if your story gets public air time?

[@NextNate03]

Nope, the Attorney would had easily won the case. But, the Attorney fees would had been an arm and a leg. And/or possibly taking years. Why? Amazon has almost unlimited 💰 to burn.

[@RobimusPrime]

Yup, local tv news is best place to ask for help, if 2nd party not willing to pay or fix the problem.

[@NoEgg4u]

Amazon did not pay for the damage. Rather, Amazon paid to bury the bad press.

[@matlew1960]

Public relations firms say that there is no such thing as bad PR. They should ask Amazon.

[@kentmorton2872]

HE would have just filed for bankruptcy. ​@@rafaelochoa7022

[@giannipuface9441]

​@@rafaelochoa7022it's amazing how Americans can make everything about politics

[@dianna3221]

@@rafaelochoa7022Wow you need to have your doctor check your severe TDS! It’s out of whack

[@FourHuskyHomestead]

@@rafaelochoa7022president Trump didn’t do anything like this. In fact he didn’t do anything wrong. Are you not following the cases. It’s a real Sh.t show. And the people who were caught committing fraud and other criminal acts are the politicians pressing charges. Miss Fanny was exposed in All that as well as miss New York and the crooked judge.

[@tvm73827]

These are the only segments that keep network television still relevant! Bravo!!

[@mikevondebag]

Amazon had zero intention of paying until it hit the news.

[@KevinHammond1]

Because they weren't liable for the damages.

[@KarenPatrol123]

@@KevinHammond1 They are! You’re not getting paid to defend a billion dollar company 😂 stop it.

[@KevinHammond1]

@@KarenPatrol123 Did you watch the video? Amazon didn't even deliver the package, it was a DSP. That's why the insurance company denied the claim. Lol. The delivery company was at fault.

[@Puddycat00]

@@KevinHammond1exactly. And we all need to remember to call our local news station.

[@HappyMonkeyYT]

@@KevinHammond1 Amazon had the business relationship with the victims. Amazon can sue the delivery company to recoup the money they pay the victims.

[@reeeech9245]

so you pay insurance, they pay insurance, he pays insurance, everyone pays insurance. but when the time for insurance to pay, they say we don't cover it. then what TF is the point of insurance? THE BIGGEST SCAM we all have to pay for.

[@Who-ry8of]

You figured it out.

[@aj69420]

The trick is not to pay for it. Screw them. IDC if its against the law. Do what ya gotta to register it then let it fall off.

[@htiekmahned8859]

I sold insurance for 25 years. You are not wrong.

[@txmade4371]

@@aj69420Get a 1 month policy, to get your inspection and your good to go.

[@rafaelgonzalez4175]

Don't forget the most important part of it all, the insurance companies are subsidized by your very government, using your tax dollars also.....

[@Kitsudoku]

Y'all siding with Amazon forget they're worth over a trillion dollars lmaooooo $30,000 to them is like finding a penny on the ground to normies like us.

[@odaineanthony]

Amazon didn't pay for the damage and Amazon isn't responsible. Amazon gave their packages to a delivery company to deliver their packages. The company responsible for delivery is responsible for any damages or accidents. Doesn't matter if Amazon is miti billion. Amazon put pressure on the delivery companies to pay up or reimburse them if Amazon pays.

[@moneybilla]

​@@odaineanthony not company mate those delivery drivers are independent contractors 😂

[@mordha86]

@@odaineanthonythen they should remove the Amazon logo from their vehicles.

[@notw333]

Normies...😂

[@JohnnyEnrico]

@@odaineanthony keep grasping loser you don't no ish you sound like one of those arse kisser that will simp for them

[@dhowto3005]

Thank God the homeowners had video cameras! Thank you Mr. Harry!

[@The_North0]

The pay too low to care

[@myguykaikai9215]

I’m surprised they had a camera pointed at exactly the right spot. Almost like it was expected - maybe not the first time it happened. Glad they finally got it resolved.

[@Hof79905]

Amen to that. Without cameras catching it all they would been totally…..

[@vvorldnewsmedia]

well of course but the cameras are also going to get them sued buy crap from amazon and billing millions would you go to a heart surgeon and let them work on you if you knew they were using cheap stuff from amazon? ill wait.... no you wouldn't this is the same thing

[@OneIncomeSuperSaver]

@@The_North0No excuse for being a dummy

[@jillmarshall4718]

WHEN A COMPANY DOESN'T WANT TO PAY, CALL THE NEWS MEDIA, THIS DOES IT EVERYTIME!😊

[@wenerjy]

No wonder why Trump wants to get rid of the "fake" news media!

[@jamesplotkin4674]

Indoor voice, sweetie. It accomplishes the same, but much more politely.

[@ricksean6038]

Trump does not endorse this idea.

[@davidmoore3479]

​@@jamesplotkin4674When it comes to dealing with greedy corporations, you have to be rude and blunt.

[@nelsonherrera1038]

The way the driver walked away was priceless. That shows how much they care.

[@destroyerofnoobs3045]

Amazon: Did you post this on the news? Customer: Yes! Amazon: My brother! Why didn't you say so? Come, come, take a check for +30000

[@nbaoldgirl]

😂😂😂😂🎯

[@aritragupta4182]

But you gotta sign an NDA so you can't tell everyone how horrible we are anymore...

[@Neog2]

Its no skin off Amazon back they pay the money, then just sue the DSP company for breach of contract for being in the DSP program and operating branded vehicles without insurance which is a requirement to be in the DSP program. People don't realize that none of the drivers you see Work for Amazon. All the drivers whether Freight, Vans, personal cars are all Contractors. DSP drivers like the lady in this video work for a company thats contracted by Amazon. Think of it like a Franchise. They pay money to have branded vehicles and some other perks, and their employees are W2 employees to that company but not directly for Amazon. Simliar to FedEx but FedEx actually does have a decent amount of In House drivers, but Vast Majority of Contracted as well.

[@Go4Broke247]

True, they don't need to worry about Union like UPS ​@@Neog2

[@douglei4413]

I don't think the repair job cost anywhere over $10k

[@STO7750]

The level of incompetence is staggering.

[@budc6246]

Do you really believe that. This is 2024, you haven't learned yet that there is no dumbassery too great in this time.

[@barrymacokiner9423]

It’s a total lack of respect for other peoples property. Way to many people are way to self centred. You could tell the driver didn’t care at all. No accountability or consequences anymore

[@stevef68]

Incompetence even from the lawyer they consulted. They should have sued EVERYONE involved and let a judge figure out who pays for it. I guess this probably faster though.

[@SL-pg4dh]

@@stevef68its good for them that the lawyer passed, because half of that money would have gone to the lawyer anyway

[@GodzillaTamer-b8t]

​@@BlondieHappyGuyreally a rainbow another typical gay loser that's trying to groom children

[@amaggard14]

As an ex Amazon driver, a few things I want to point out. For starters, if you can’t tell if you are going to make it, don’t go under it. Also know how tall your vehicle is because some companies with car ports post the height. Lastly, Amazon actually doesn’t employ the delivery drivers. They hire 3rd party logistics companies who hire drivers. Not only does this allow Amazon to not have liability in accidents, but it also means drivers don’t get Amazon benefits like dental or vision. Technically the logistics company should have paid, but if Amazon did to save face then I’d rather that anyways.

[@jeffh2017]

A lot of Amazon drivers are idiots. I've been an Amazon delivery driver for over 4 years and if I don't think I can make a maneuver like that in the video, I either walk it, unfortunately, or I call the customer and tell them the situation.

[@armons.355]

As an Amazon driver this is beyond stupid! This is why you don't pull into driveways. She wasn't distracted just no common sense at all!!

[@McCucumber]

She's obviously one of those generation z people you can't really trust those people to be great workers but some of them are okay. But for the most part I would probably expect stuff like this to happen.

[@willmc42]

Busy texting her girlfriend 🌈

[@SmooveQ50]

@@McCucumber​​⁠​⁠oh brother blame everything on GEN Z 🤡

[@showme6842]

This person was not properly trained to drive a vehicle with height restrictions.

[@edwardgaines6561]

​@@showme6842I drive for Amazon. I always yell everybody to stop short. Stop earlier than you intend because you might hit something!

[@frankies-1389]

After getting jacked around for over a year, i believe the homeowners deserve some compensation beyond the cost of repairs.

[@carolaguilera6911]

@@frankies-1389 did you hear the end . That will answer your questions

[@superdlucks]

These people were not dumb, they also had representation. I would assume they got every dime to repair their property, plus 4 figures in credit to their account for future purchases. If Amazon was smart, they would comp Prime for life, but I know they wouldn't go that far. I bet they got 10% back in credit.

[@ddavis8988]

I would make sure they paid for Mt lawyer's time as well. So, the solution was basically embarass them.

[@carolaguilera6911]

@@ddavis8988 that’s part of the settlement. Listen again they can disclose the terms and conditions part of the settlement so no you can’t if you were them 🤪🤪🤪🤪🤡

[@forgetitfolks]

The only people who caused them to be "jacked around for over a year" is them. They are the ones who didn't get the driver's and DSP's insurance information and then submit a claim to the DSP's insurance provider. Instead, they spent over a year jacking around people who had nothing to do with the damages to their property. Even going so far as submitting a claim to an insurance company who had to bluntly tell them "The party responsible for damage to your property is not insured with us. Therefore, we must deny your claim." What did they expect from an insurance company who didn't insure them, the driver or the driver's employer? To say "The party responsible doesn't have an insurance policy with us, but out of the kindness of our hearts we have determined that you were too dumb to find out who insured the person who damaged your property so we will pay because we are nice people who help out the mentally challenged when you get yourselves into a pickle." These people were the ones jacking around because the process for an insurance claim is very easy and straightforward. People with basic life skills are able to obtain insurance information from an at-fault driver and/or police report and submit an insurance claim to the at-fault driver's actual insurance. This could have been as easy as: 1. Obtain contact and insurance information for the DSP's insurer 2. Obtain copy of police report for insurance purposes 3. Submit an insurance claim to the DSP's insurer 4. The at-fault driver's insurer approves the claim and pays 5. It's over and done with This doesn't take a year. The only reason this took a year and required the media to get involved is because this couple lacks basic life skills. It's not hard to submit a valid insurance claim to an at-fault driver's insurance. What did they expect? That an insurance company that doesn't insure the party responsible for damage to do all the hard work for them or just handle it for them? The facts here are quite easy to grasp. It's not like the driver avoided telling the police their information when the police took a report. There was no reason that the couple, if they had basic life skills, could not have submitted a valid insurance claim to the DSP's insurer and there was no reason an insurance company that doesn't insure anyone involved that day had to say "The party responsible doesn't have an insurance policy with us. Therefore, we must deny your claim." It was as simple as 1) obtain insurance information and/or police report, 2) submit an insurance claim to the proper insurer, 3) receive payment for damages This could have all been handled in days or at most about a month but the couple just had to keep jacking everyone around instead of just doing what they needed to do which is to submit an insurance claim to the proper insurer.

[@mrs.alston8596]

Fire the driver since she said she was distracted.

[@christopherallen11235]

Also literally walked off the job

[@blazercage]

Or she got promoted to ceo of drivers.

[@John-ru4gz]

It's funny she caused all of this and gets to walk away with 0 responsibility

[@ATLIEN333]

🤬🤬🤬🤬 This is the blueprint of how many companies operate!! OUTSOURCE AND CUT COSTS WITH NO RESPONSIBILITY! They"Amazon" already have a strangle hold on online business and dictate prices. That's just one example.

[@Highlander1432]

Every corporation has been allowed to do this sh*t since 2020. They expect a tip afterwards too Lol

[@deejacks1]

​@@Highlander1432It started way before 2020. This was happening when W was in office.

[@Highlander1432]

@deejacks1 Exponentially worse since Georgia went to the darkside. It is a MESS here Nothing is better More people More crime Roads are even more congested Housing is worse than majority of country due to all the corporations taking over the state "Job creation" Only provides revenue for the state but fcks over every middle class person who lives in it

[@vengeancewillbemine3440]

Ikr damn evil genius businesses 😂 . That's some diabolical shit to outsource to avoid responsibility 😂.

[@mrtee3477]

We do this with FedEx ground. FedEx has group insurance contactors must buy in order to operate.

[@albertol9654]

The owner of Amazon is a Billionaire for a reason.. He has all the loopholes.

[@mommasonthemove9144]

Rich folks didn't get there with morals or integrity.

[@williammattingly2260]

Government involvement

[@NextNate03]

Owner? Its a public company.

[@mommasonthemove9144]

@NextNate03 My bad, THEY have loopholes.

[@Royalewithcheesee]

What owner?

[@jaspiness]

That is a staggering level of incompetence by “Amazon”😮

[@PeppercornVR]

I used to get Amazon packages delivered by an Amazon van, now it's just some dude in an RX7 🤷‍♂

[@siamimam2109]

If its same day delivery its usually delivered by amazon Flex Drivers using personal cars

[@Lobonova]

Thats me! Lmfao

[@urge251980]

Dude running a flex route in an RX7? 😂

[@ozmond]

Stop using amazing you idiot

[@The_North0]

The pay is too low to care

[@expansioniskeyrn]

The driver should be held accountable as well!

[@chawklitWarrior]

I'm sure their license will take a hit.

[@skatetoexplorevideos2477]

Nah, they just fire them. It's the DSP that does that.

[@ronaldckrausejr7762]

Job wil take a hit, license will not. Why? Private property. As long as there are no people injured (or worse), they cannot go after a license unless a crime is committed.

[@mrj-charles6383]

Since it is considered a sensitive DOT job they are not allowed to drive after an accident requiring tow away. They go straight to a clinic for urine sample and alcohol test. Then DSP will note that on their PSP. So they will have difficultiy getting another job. One last thing if they fail the drug or alochol test they lose their Commercial Driving privilege immediately. They can still drive a car just not a commercial vehicle.

[@dustup2249]

Definitely. Property damage is illegal. Should have called the police, but in this specific instance (a successful & professional African American couple), calling police is a non starter.

[@Pboy7272]

Just file a claim against the correct company.

[@effingwrecked1917]

Dont always work like that. Especially in delivery world😂

[@themaddgamer2112]

I'm a contract courier and we do carry extra insurance. Somebody in that delivery chain has to pay. Being in a van with Amazon logos they do bear some responsibility. The driver shouldn't get out of it without some responsibility.

[@gchsbus]

LOL !!! If you look at the video, the driver left the van in the back of the home and walked to the street and left. You mentioned getting out of it. The driver got out of it, alright. Got out of the van and got a ride home. I bet the driver turned off their phone and quit right there on the spot, never to be heard from again.

[@Neog2]

@@Look_What_You_Did Yep they will get their 30,000 USD back from the DSP company not a big deal beyond the PR problem of people not knowing none of the Drivers are actually amazon employees. All of the delivery drivers whether on the freight side Amazon Freight Partner (Basically DSP but for freight) Amazon Relay (Basically Amazon Flex but for Freight) DSP Delivery Service Partner, or Amazon Flex. They all are contractors either working for themselves, or working for a company thats contracted to work with Amazon.

[@petrsson]

I bet you Amazon claimed all those money from that driver later on...😅👌

[@lucuslopez6866]

It's not fair to place the blame solely on the driver, DSP, or Amazon in this situation. The homeowners should have had clear warning signs indicating the low height of their carport. Just as highways have signs to alert drivers about tunnel heights, it's the responsibility of property owners to provide similar warnings. Additionally, the couple was aware of this issue before the incident occurred.

[@jacobstar2631]

@@lucuslopez6866no, they are not a public road or street. Also, there was no need for Amazon to drive all the way up. I think you need to read actual laws and not assume because a bridge has a sign on a homeowner on private property needs one too. SMH 🤦🏾

[@elmiguel1405]

First Disney denies responsibility of a death because they subscribed to Disney+, now Amazon doesn’t take responsibility for their deliveries. I’m done with corporations treating us like piggy banks

[@bhratbrat]

Disney dropped that silly argument

[@d.r.robinson9599]

cause I think in this video I think Harry mentioned Amazon don;t own any of those vans ...the vans are contracted or sub contracted with another company...

[@sunshine_butterflies]

@@bhratbratNOW they dropped it after more coverage and articles have been written about their BS. It’s been almost a year. I hope her family sues for even more for causing more emotional distress after the fact.

[@trevor2001]

Disney had to drop their denial.

[@Stormnorman15]

@@bhratbratthey dropped the argument but did they drop the Disney+ policy too?

[@anthonyholder7629]

Hiring uninsured middlemen sounds like an actual lawsuit.

[@alansmith4734]

It is bad enough that UPS damages your package, but now Amazon damages your house!

[@Vagabond_Etranger]

And FedEx just throws your packages over the fence.

[@HaddaClu]

Here in the Pittsburgh area at least UPS will get you the package; FedEx is more likely to "lose" it in their warehouse then change the status to delivered a week later.

[@charlesdeliberis239]

Not as much damage they did to there own vehicle

[@carolaguilera6911]

@alansmith4734 no shit that's what happened 🙄

[@carolaguilera6911]

@@alansmith4734 yea it's called.an accident

[@sm5574]

"Thanks for bringing it to our attention." Yeah, right.

[@NadaSurferTube]

Bringing this issue up to media relations made this a PR move, not a "customer first" move. And let's be honest, Amazon didn't switch over to DSPs to "empower leaders who want to launch and operate their own businesses". 🙄They did this so that they could 💯 absolve themselves of any accountability when delivery BS like this goes down. Tbh I was even more shocked the day I discovered that all those nice delivery people in blue Amazon branded vests that get my order to my door within hours or overnight don't even get the benefits and security of an 8 hour a day job with health insurance. Instead they have to fight to grab shorter 4 hour shifts on an app every single day, TWICE a day, early morning and late at night, just to make a living. Seriously? Amazon is worth TRILLIONS of dollars. They can absolutely afford to DO BETTER-- they just don't want to. Thank you for calling them out. Please keep doing what you do. 👏👏👏

[@sirarnie9837]

I was a manager at Amazon, and even we weren't even allowed to enter/load DSP trucks. As they are their own entities and are not covered by Amazon's insurance.

[@DavidC-e9m]

Amazon dont have insurance bro! They are contracted drivers.

[@Desenrad]

Then how can they justify putting a bunch of spyware and camera’s in the vehicle?

[@Omniverse0]

@@BIasterXD You don't know the difference between an employee and a contractor... Sit down and stfu, facts don't care how you feel about someone else's answer.

[@devinoliver1376]

@@Desenradits to lower insurance its not for anything else but that. its called Netradyne. look it up.

[@devinoliver1376]

@@BIasterXDno hes crying about “spyware” maybe read next time?

[@riiiiiiiiiiiiiiiiip]

That's bullshit. Amazon's company name and logo are plastered all over these vehicles. They represent them in every way when they drive and deliver packages in these vehicles. If you plaster your company name on a vehicle and tell them to go do deliveries then they are representatives of your company.

[@sexywarriorwomen]

Yep. Multiple law suits have made a great amount of case history on this.

[@sexywarriorwomen]

Yep.

[@freddyso5466]

well, apparently they are not

[@angelgjr1999]

The National Labor Board just ruled a couple days ago that amazon drivers are in fact amazon workers. No more loopholes!

[@WeTheNorthRaptors]

Its so messed up tbh. These are all contractors

[@rosaspanjol673]

What!!…what a mess!….glad it was resolved 🙏

[@abenaabdullah4257]

Amazon should be ashamed of themselves for even allowing this to get this far

[@stellacatfish]

Sure. If they had a conscience!

[@Koen75NL]

Amazon ashamed? I don't think so. Totally corrupt company.

[@CytoplasmicGoo]

Amazon did not cause the damage, it was a delivery contractor that did. The homeowners should’ve filed a claim with the contractor’s insurance.

[@CrudelyDone]

@@CytoplasmicGoo Amazon should actually hire and train real employees instead of subcontracting drivers so they can avoid liability.

[@CytoplasmicGoo]

@@CrudelyDoneactually you avoid liability if you hire outside contractors to do your deliveries. Any damages done by the contractors is on them not on you.

[@BradC44]

Harry is the man! Thanks for your community service sir in helping this couple get resolution from the damage to their home.

[@LongBeachAnt]

Call the media when big companies don’t feel they don’t need to pay up ppl need to stop buying off Amazon

[@onekewlbraddah8460]

LMAO that lady held her head down and walked away. I cannot

[@haydenw.9809]

Ashamed by nothing, offended by everything

[@PrideSage99]

My heart goes out to this family. I'm tired of me and my fellow Americans getting f$ked over by these big corporations. This needs to stop.

[@KevinHammond1]

The insurance company definitely tried to pull a fast one on them.

[@Gingercat224]

Good for you “Better Call Harry “ 👍 💐

[@dfa3366]

Seriously 30,000 is nothing to Amazon.

[@motherofthreeb6337]

Like $0.10.... drop in the bucket!

[@NathanS22]

@@motherofthreeb6337 more like $0.001 to them haha

[@AlanWoo-p4d]

30k is chump change for amazon...just raise membership a...penny

[@banginzaza]

Yeah. It's literally nothing from what the reporters explained 😂😂😂

[@noahtheman14]

It’s not Amazon that responsible it’s the DSP that owns the van that’s responsible and someone like this will probably bankrupt the business

[@XxannCSmith]

Unqualified to drive a high clearance vehicle. Period.

[@jermainec2462]

😂😂😂 that's half of them

[@junglekutz5625]

Most of these companies make judgment of people based on sex and age. Often times those making such poor judgments, are ignorant as hell! As they will go to extremes (especially when they come to see that their poor judgment of whoever is way off……..being that said persons quality of work, speaks for itself). The thing about folk with poor judgement is, they have no problem extending poor behaviors that’s meant to “prove” that their poor judgment is “right”. 👀👀👀👀👀👀👀👀👀👀👀👀. Anyone in the workplace that’s busy with nonsense as such, will often times not invest time to do the necessary training that those who aren’t experienced, need. As there’s so much more that gets involved in executing these type of tasked driving positions.

[@ripvanrevs]

Homeowners should have built their carport at LEAST 12 feet high. I have one of those vans. They are common,regular clearance vehicles.

[@jae9843]

@@ripvanrevs Blaming the homeowners. lmao

[@user-is7es]

@@jae9843 IKR. If it was in a quiet neighborhood with little traffic she shouldn't even be pulling into any driveways. It's faster to leave it on the street, walk up the driveway and back down then you can just quickly get back in and zip off to the next stop without wasting any time maneuvering out of the (often very cramped) driveway. As the homeowner stated they often park at the bottom of the driveway. 👌

[@MattCruzzo-rf8hi]

Call the police and district attorney

[@bobthekobb]

Weve known this for years, they contract delivery drivers with their own vehicles.

[@d.r.robinson9599]

WOW... SO THOSE vans are not owned by Amazon but contracted??? never knew any of this...

[@Thebobbyman]

@@d.r.robinson9599it’s a way to save money and basically be shielded from lawsuits or things. It’s odd. Also you can treat employees like shit. It’s basically contract work and not hourly. So you’re always in a rush and pee in bottles

[@angelgjr1999]

@@d.r.robinson9599FedEx does this as well. That’s why you can’t sue amazon or FedEx

[@SchecterMongoose]

This is rediculous; if your name is on the truck then it's your responsibility. Period.

[@iamnotpresent]

What's your name? I want to write it on my truck.

[@rogerwestgate4724]

I agree it doesn’t say leased to Amazon it says Amazon. But everyone will keep buying from these billionaires and watch their money leave the country instead of going to the corner store and helping out the guy that sponsored their little league team

[@IfImCommentingStopMe]

Better put my neighbor's name on my car to make life easier

[@jamesheuer5139]

No, you are wrong! Period! This is Amazons business model so they don’t have to pay health insurance, social security taxes, etc. they hired subcontractors!

[@iamnotpresent]

What's your name? I want to put it on my truck. (Is a comment I posted yesterday, but I don't see now.. I don't see how this is an offensive comment or anything.. So, trying again to see what youtube does w/ it this time)

[@kentrellgathers9539]

As an Amazon driver myself , stuff like this happens all the time and makes me wonder do people really think before doing 😂don’t pull in a driveway where you know you won’t be able to get out! she could’ve avoided this a few different ways smh just dumb and lazy

[@aromad5557]

The utter incompetence and disrespect of the woman delivery driver is infuriating. I can’t even imagine the destruction this person will cause in her lifetime.

[@dustup2249]

She definitely was on a mission. She drove that van like she stole it. Gives a whole new level of "She's comin' in HOT!"

[@lucuslopez6866]

It's not fair to place the blame solely on the driver, DSP, or Amazon in this situation. The homeowners should have had clear warning signs indicating the low height of their carport. Just as highways have signs to alert drivers about tunnel heights, it's the responsibility of property owners to provide similar warnings. Additionally, the couple was aware of this issue before the incident occurred.

[@standdown4929]

@@lucuslopez6866 It's not a drive thru or a bridge. You don't put clearance signs on your home. It's a private carport. You and the driver are wrong, use your common sense. It was totally the driver's fault.

[@moondancer334]

@@lucuslopez6866 Are you for real? No delivery person has any right or reason to park under someone's carport LOL. What planet are you from? Nobody has to put "warning signs" near their carport to warn about clearance height. LOL. A carport connected to someone's home on their private property is for their personal use, not for a flippin delivery vehicle that is clearly higher than your average passenger vehicle. Your comment is mindblowing to me

[@Cybersawz]

@@lucuslopez6866 You must be an attorney.

[@boblove6865]

Amazon is foul. I got bit while delivering. I am an independent contractor who delivers from my personal car. The biggest concern they had when I called to report Id been mauled and was seeking medical attention? “Will you be able to finish your route?”

[@sexywarriorwomen]

Omg

[@boblove6865]

@@sexywarriorwomen I finished the route!💪💪💪

[@junglekutz5625]

😂😂😂.l.lif skin was broken (you bled), you should retain a lawyer.

[@roadmonitoroz]

Are you safely parked and what is your name ? [The commenter will get this] And yeah, bites / attacks happen (sorry it happened to you) and is more common than you think not to mention from the dog you least expect (some small dog). Shake that gate real hard before entering. I had a dog go crazy at me because I was wearing high vis (comes with the job)

[@joifire]

Oh surprised they didn’t say rabies concern stop 🛑 delivery 🚚!

[@zandith]

I used to deliver in these Amazon vans. You aren't working for Amazon, you are working for another company contracted to deliver their goods. Fault should lie on the DSP

[@ImLazyToday]

Thats why i park on the street and walk my working ass up that steep slope😅

[@coldfire420]

same here they can wait a extra minute for their food or package a lot of time you go up those driveways and there's no where to turn around and you have to back all way out im not doing that ever again lol

[@ImLazyToday]

@@coldfire420 yeah i know that feeling😅, in my DSP if you scratch the van youre ass is out of there, so i do a lot of walking, maybe Amazon is getting tough on the DSP's. Fedex do way worse jobs at delivering, i seen them just throw the packages, and sometimes living it at the front gate blocking the door 🤣

[@eclecticsoul2514]

@@ImLazyTodaythat’s like saying all Amazon driver’s have no experience, after watching this video.

[@ImLazyToday]

@@eclecticsoul2514 most drivers do exactly what the driver in the video did. Just too lazy to take few extra steps.

[@user-is7es]

@@coldfire420 Especially terrible if it's a loooooooooong 3 mile winding farm lane on a steep hill that consists of mostly gravel, potholes, soil erosion and cigarette ashes from the chain smoker who lives there. There's nowhere to turn around at the end and you have to back all the way out...over the white water rapids creek via the bridge that looks so old it could collapse at any minute now if you make one wrong move. Oh and it's barely just wide enough for one vehicle and has no guardrails to prevent you from driving off the side and falling in! 🫢

[@PhrontDoor]

The lawyer should have just tracked down amazon delivery partners and named everyone in the chain going up to amazon itself. Once you start scheduling depositions then offers start coming in and checks start getting signed.

[@govinda102000]

I'm actually surprised the media showed her walking away.

[@IAmTheGlovenor]

The lawyer was a retard. All they had to do was tell the family to make a claim against the 3rd party company, since they're the ones actually responsible. Amazon has nothing to do with this

[@MichaelP-ns]

Fact. First thing you do is sue everyone even tangentially involved.

[@oldgregs9559]

Thank DEI

[@crystalpoindex]

How can you be that dense to continue to cause the damage once you hit the carport!! This person has zero problem solving skills.

[@gooble69]

Take a look at the driver and it will all make sense...

[@hotrod8915]

The driver was hoping no one was home.

[@crystalpoindex]

@@hotrod8915 Wishful thinking

[@Pilikoa]

She only made the problem worse and couldn’t resolve it. Then ditched the vehicle! Unbelievable.

[@lewiskelly14]

I am so glad I stopped using amazon years ago

[@PhilLesh69]

At the driver training the instructor explicitly stated that the reason Amazon contracts with third parties for delivery is to create a firewall of liability. It's an intentional practice specifically to offload liability to someone else. The "DSP" is responsible for buying, maintaining and insurance for every vehicle.

[@wmMustafa]

$$$Jeff Bezos$$$: I don't have nothing to do with those trucks

[@JacobThompson-ze1uz]

Smart man

[@jpcaretta8847]

Now imagine the drone delivering by crashing through your roof

[@jrbaretta]

1) That couple should have a big warning sign to new drivers who don't know what they're in for once they drive onto their property. It is incumbent on that homeowner to post the proper warning sign, advising motorists of a steep angle below the car port. 2) The delivery driver, the moment he got his truck stuck in the car port, should have gotten out of the truck and taken some of the air out of the truck's tires in order to lower the height of the truck so he could back up and get out from under the car port.

[@MeYou-vp7jb]

Sue the DSP

[@kenchu5900]

Yes, the DSP should hold a full responsibility for the damages.

[@JWooden271]

A DSP franchise is just a vessel of debt. The trucks are leased, the parking is leased. Money from Amazon comes in and immediately goes right back out for wages & expenses... no held money or assets, collecting a jury award sans-insurance is like collecting blood from a stone. Hence why the lawyer suggested going to media.

[@capdaviscams7169]

This is why I have a construction barricade in the middle of the end of my driveway

[@jermainec2462]

ima put your at the end of the driveway 😂😂😂 i should invest in a lockable dropbox at the end of your driveway so delivery driver can drop off packages without getting on tthe property

[@sexywarriorwomen]

@@jermainec2462they can anyway. This person just didn’t want to walk up the hill.

[@willmc42]

Are you in Fayette on Brooks Woolsey?

[@Marklin15]

@@sexywarriorwomenthey don’t have time to do that with 150+ stops everyday. It’s also a safety issue because they don’t know if you have wild mutts running around your property.

[@MiguelRPD]

​@@sexywarriorwomenit's not that. It's that the average driver has over 160+ stops. We would gladly walk up driveways if Amazon gave us far less stops so we can commit to quality deliveries.

[@zudemaster]

LOL at people who thinks Amazon is actually delivering their packages. Same goes for Walmart, Target, Kroger, Meijer....you name it. The drivers are considered contractors. Not actually employees.

[@harperwiccan475]

ABSOLUTELY INSANE that we need to rely on our local affiliate news investigation teams where our very own federal and state laws should be ENFORCING. SMH. Just sad.

[@ricardosoto5512]

This Driver broke all the Rules on Property Avoidance Damage.....😊 No.1 Avoid Driving on Driveways. 😊😊😊

[@aaronramirez2610]

It's not a rule.

[@Eddi3xBac0n]

Try to deliver to rural in the middle of nowhere to a farm with dogs and long driveways. Unless it is residential suburbs you have to drive on the driveway.

[@ricardosoto5512]

@@Eddi3xBac0n if you have permission and the owners put dogs away.... Yes... If you don't have permission... Than No.... Insurance Companies don't cover Damages to Property or Cracks caused by Delivery Drivers on Driveways... And Delivery Drivers have to call Their Dispatchers to get permission from owners to use Driveways.... Even with permission.... The Drivers are warned and told that it's always best to avoid using Driveways... Even if it takes a bit longer for Delivery. It the Driver insists and uses Driveway... And causes and Damages to Property... Be house or Cracks driveway... It will be the Driver .. not the Company or Insurance Co. That winds up paying.... Besides being fired. The Homeowner will have to resolve the issue with the Driver....

[@Marklin15]

⁠@@ricardosoto5512that has ZERO legal backing. It definitely falls on the contractor. UPS and FedEx drive on rural driveways. Unless the property owner clearly posts a sign at the entrance of the property to leave packages at end of driveway and that there are dogs roaming the property, the property owner is 100% liable if a dog bites someone on their property.

[@ricardosoto5512]

@@Marklin15 you basically agreed by disagreeing ....

[@blountout6285]

amazon too smart, have 3rd party delivering company so amazon wont have to take liability

[@Hat3M0ng3r]

Doesn't legally matter. If they go to court you're responsible for ALL sub contractors you hire. :))

[@WetbackNoSetback]

Lol a walmart warehouse collapsed killing thousands, walmart never paid because they sub’d the warehouse that was almost 20 years ago

[@chuckstro1769]

Lmao you wish this was true so bad. Reality denier

[@samuelstevens1129]

​@@chuckstro1769even though it is true. Just look at boeing being held liable for the sub contractors they used

[@WhatsUpWithSheila]

Not really... subcontractors are their own entity. And they are required to have their own insurance.

[@espnmk]

when I worked and drove for a grocery store, delivery service, In our training we could not pull into customers driveways. Had to park in the street and walk up to customers door with bags or cart dolly.

[@sexywarriorwomen]

This is why

[@pimaxuma]

No mention if the incompetent "distracted" female driver (who couldn't care less) was fired or not.

[@emerg0n0see]

Better call Harry!!!

[@shsu7426]

Unbelievable negligence!! Thank you Harry!!!

[@junglekutz5625]

Negligence has always been a flex. If they didn’t have cameras, trust that whatever happened would be spun. That’s how it’s done these days. As the very folk creating and causing problems/whatever problem, would rather place it on whoever they’ve purposely done wrong to. Such ass backwards thinking that will never support anyone. Regardless of what they make themselves believe.

[@LilNrthStar]

Damn I thought the driver who keeps dropping my packages off at my neighbors house was bad, this takes the cake....😬

[@rogersampaio7450]

Amazon is correct, it outsources the delivery company

[@clamdiver5000]

It's the subcontractor's own insurance policy that should be footing the bill and not Amazon directly.

[@rogersampaio7450]

@@clamdiver5000 Yes

[@jamieshannon9809]

​​@@clamdiver5000but the Civils purchased the goods from amazon. Their contract is therefore with amazon. Amazon should therefore bear the cost and themselves then counter claim against the driver. Then the driver will pay their insurance and charge more for each packet they deliver, upon which amazon will increase their prices. So it's a win win win win for everybody apart from the customer - but that happens to be everybody.

[@May-tai]

And????

[@rogersampaio7450]

@@May-tai and not responsible

[@Zodliness]

He got ripped off buying that Tens unit for $110 too! 🤔😂

[@CobraR1993]

A good professional unit is 500$+

[@Zodliness]

@@CobraR1993 One can buy a four channel multi-program Tens device at Boots the chemist for around £40. Consumer medical equipment in the US is extortionately priced by comparison, for the same products sold in the UK. Not everyone pays US prices!

[@ITZBROKENhotDOG12]

Bro go take your meds

[@shellsdropping1628]

"Better Call Harry" - Better Call Saul reference. I love it!~

[@adrianTNT]

When she heard the sound, she was like "I know what to do, I seen a video about this" ... "Put it in reverse Terry !!!" 🤣

[@chasesmom14]

Lmaooooo

[@MeYou-vp7jb]

Wow , that chic doesnt need any job that requires the usage of a ANY vehicle.

[@pappadudat]

Chick not chic

[@harperwiccan475]

​@@pappadudatshudddup!

[@mr.310notyalc9]

@@pappadudat, so she’s a baby chicken. It’s chic

[@SgtJoeSmith]

She deserves a living wage

[@pappadudat]

@@mr.310notyalc9 what? lmao no its not. its chick, not chic.. chic is pronounced Sheek.. God, I forgot how dumb the american system is with pronouncing lol

[@Gamerx23333]

Team UPS never any problems from those guys

[@tech4life884]

The United States Government needs to force AMAZON to pay for damages caused by drivers working for AMAZON!.

[@audoko82]

She was distract right

[@grimreaper4801]

No they need to fix the legal loop hole that allow business to do that. not just amazon

[@chawklitWarrior]

If pizza hut contracts a doordash driver to your home but the driver flashes his nut sack to your wife...who do you sue...Pizza hut or doordash?

[@dustup2249]

Current "United States Government"--- Democrat. Amazon CEO Jeff Bezos--- Democrat. Good luck with that.

[@MEdGrant]

@@dustup2249 Supreme Court, Republican.

[@dustup2249]

Great story and satisfactory resolution thanks to Harry. That really is an eye-opener that just anyone that has a body shop can fake being a name brand retailer. Can you imagine seeing a Amazon Prime van in your driveway and the doorbell rings and you open the door to find a robber with a sawed off shotgun in your face?

[@0f-the-land]

Amazon should make sure that any company that delivers packages for them, has insurance.

[@57222]

Quit buying from AMAZON

[@banginzaza]

Niqa their sales going up from this sht 😂

[@onehitwonder763]

Moral of the story: contact your local news station for free to get your money. It’s faster than hiring an attorney. 😂

[@May-tai]

Sheesh took a year? Smh

[@m.s.6545]

@1:09 " it was like an earthquake " .... oh plz stop..... this is stupid bla bla

[@Todd.T]

No problem like this in Canada. We don't have Amazon vans. Some guy in a turban in an unmarked vehicle will drop off your package. Sometimes its a a person with a Corolla. There is no illusion that Amazon was delivering anything. First thing you need to order is a security camera apparentlly...

[@MEdGrant]

You don’t order a security camera, you take your lazy ass down to Best Buy, pay for it, and walk out with it yourself.

[@Todd.T]

@@MEdGrant So I can stand there and have some punk ass kids not find the stock and try to sell me the closest thing on the shelf to their hands? No thanks. Either online research and order what you want because they actually have it or go to a place that sells real security items and pick something up there. PS Even the places that sell real security items to installers are somewhat clueless, but at least they will get you the answer instead of texting their buddy…

[@Familyguy830]

@@Todd.T those are flex drivers….

[@cheekytitaable]

😂😂😂

[@user-is7es]

This was from Amazon not Temu where some guy delivers your broken goods in a beat up '93 Ford Escort and sets them directly in front of the screen door after they've been thoroughly smashed to bits 😉👌

[@jdelaney9325]

They gave them a free Amazon prime membership for life.

[@thestreetswannaknow]

Wow so Amazon paid them instead of the Direct service provider because it hit the new thats the only reason that’s messed up glad they got there money

[@aggproduction5704]

Only reason they got compensation was because of the NEWS covering the story. Otherwise, no way amazon was paying a single penny

[@milfordcivic6755]

These Amazon drivers are the WORST. They're dangerous as hell and always park blocking the street

[@wayneheaney6271]

Its not just the drivers fault. Theres a reason amazon is worth so much, cause they fuck over EVERYONE below management to make that worth. Cant blame someone thats over worked and not trained properly to start with

[@123glass7]

Stop ordering dildos and energy drinks every week and maybe they wouldn't have to

[@rbb69]

where else are they supposed to park those big ass vans?

[@banginzaza]

Yeah because of the crazy demand and pressure. They have to do the impossible 😂

[@charlita25]

Thanks for 😊helping Harry

[@jasonbuck489]

That's odd... Usually they stop and sit crossways and totally block the main roadway!.... Haha!

[@junglekutz5625]

You’ll be surprised how certain things will get to certain peoples heads. You would think that the consideration from their daily lives would be implemented into how they move while on the job. Nah……instead they will feel that they have a right (matter fact “power”) to create chaos that’s suppose to spite whoever is blowing their horn. You can’t even make this stuff up. As it’s copied and pasted like a mf! A flex of sorts for anyone that sees this as a solution.

[@izzyhezz]

I thought everyone knew Amazon drivers are contractors. 😂😂😂😂

[@chrisstromberg6527]

I did not, I knew the one's driving their personal vehicles were, not the one's driving the marked vans. I guess it's a lot like FedEx.

[@Jkarsjens]

​@@chrisstromberg6527 99% of delivery is contractors.

[@SaltwaterBoogeyman]

Apparently not 😂😂

[@redfields5070]

How would anybody know? It says Amazon on the side of the truck.

[@pandorin2348]

No i didnt. Because they always say amazon drivers are always being watched by amazon and what not

[@bishop5400]

And now you know why Amazon set up their delivery system the way they did.

[@seashell8913]

"Call Harry people" 🤣

[@mtthom8630]

This should make everyone rethink if using amazon is smart

[@EagleCondor3456]

This is a weird set up. I would nit have taken any vehicle down that ramp. Because of the master servant relationship, amazon is still responsible, even more so because these people only deliver for them and no one else. So much for risk transfer attempt.

[@Brad_Huff]

This is why you have insurance.

[@A3Kr0n]

I'm sick of Amazon screwing us customers and the shady drivers that look like they might come back later to "retrieve" the package.

[@Familyguy830]

@@A3Kr0n they are actually pretty strict on background checks for drivers, I delivered for 5 years and look mean and was cursed with a resting B face, but I’m actually a really nice person, so looks don’t matter lol

[@King.-Arthur]

​@@Familyguy830 Can't speak for Amazon, but seasonal help at UPS can get sketchy. Auxiliary driving positions are first chosen from warehouse workers who get only minimal background checks since there's plenty of surveillance in the building. Just last year a seasonal guy got caught stealing phones. UPS waited until they had enough evidence for felony theft to contact police and fire him.

[@samboandthemasonator]

​@@Familyguy830your user name says otherwise 🤔 na im just kidding 😊 I have the same problem, and I'm the nicest person I know 🤗

[@Familyguy830]

@@samboandthemasonator ha. Yea it’s weird because I look like a cholo that’s mad dogging people all the time that’s why I always try to smile

[@4TheRecord]

Amazon don't have any delivery drivers.

[@hailfireandbrimstone1111]

Why would she need to pull that far up anyway? She totally passed the front door

[@Gabez82]

Incompetence. She was texting her baby daddy about rent money while he in jail. The outsourced company hired her because she checked them boxes.

[@AFAskygoddess]

She was too lazy to walk up the steep driveway. My Amazon delivery truck parks on my street, not my driveway.

[@LaLa16224]

@@AFAskygoddess lazy? I want to see you walk up those long driveways 200 times a day and see how you do

[@user-bv7mk8id5t]

@@Gabez82ok 🙄🙄🙄🙄🙄..

[@dejor100]

better to put a warning sign of low clearance on the carport.

[@kwisatzhaderach1458]

Outsourcing, although it has increased convenience, has completely destroyed quality and service in America.

[@jonathandpg6115]

That's false. Outsourcing sometimes improves the service we have. And quite often it does.

[@user-is7es]

Pretty much the only reason they do that is because they lowball the drivers so it's cheaper than using USPS, FedEx or UPS even if it is of slightly lesser quality. If it was cheaper to use those couriers they would but the only way to save money on the shipping costs is by doing it themselves. It provides jobs to those who would otherwise be unemployed and it's often more reliable around the holidays since delivery couriers have a hard time keeping up with the massive amounts of stuff being ordered online around this time of year. Amazon would've already made this assessment and figured out the benefit outweighs the cost.

[@OMWone6629]

Large corporations won't do the right thing unless they get shamed into it. So gross. Great job, Harry!

[@norman6694]

It was the sub contractors fault

[@OMWone6629]

@@norman6694 the company Amazon is responsible for the damage. Amazon hired the contractor.

[@norman6694]

@OMWone6629 that's the whole purpose of hiring a sub contractor to isolate yourself. the sub contractor was supposed to have insurance for things like this.

[@OMWone6629]

@@norman6694 that's still Amazon's problem. They hired the contractor. There is nothing in writing between the customer and Amazon's third party handler that would bind the customer to that agreement.

[@aftae28]

Go Harry!!!!

[@audoko82]

Harry never miss

[@donnam5060]

We all know Amazon uses 3pl companies, but Amazon should be responsible for the actions of those subcontractors when Amazon's name is on the trucks and vans

[@sexywarriorwomen]

Yep. That is how it works legally. Then if they want to sue the subcontractor after they can.

[@fpvince4622]

Soo sick of Amazon drivers. Always flying up and down small roads. Parking like morons.

[@crush9197]

Honestly I’m pretty sure a lawyer can fight it because they have the name Amazon on the van.

[@damionkeeling3103]

Pretty sure Amazon would get involved if a random person put Amazon on their vehicle and offered courier services.