Cellular Data Not Working On iPhone? Here's The Fix!

  Рет қаралды 879,205

Payette Forward

Payette Forward

Күн бұрын

Пікірлер: 612
@jrswon
@jrswon 3 жыл бұрын
I was on call with t mobile tech support for an hour but then I decided to watch this video. In less than 1 minute my phone is working perfectly fine again. Fastest sub in my life :)
@jimgleeson1695
@jimgleeson1695 2 жыл бұрын
You guys saved the day for me as well. I noticed that I was getting "some" data, but not all data. I would be able to get mail, but using Uber, or using my browser was a bridge too far. I was stuck at a doctor's office for about an hour until someone gave me a wifi password. Anyhow, the carrier profiles was what worked for me. Once I deleted the one for cellular service the internet just started working like magic. Many thanks!
@PahoaSean
@PahoaSean 9 ай бұрын
In 1 minute you fixed my problem when the rest of the world couldn’t! ❤😂
@louiszemek5058
@louiszemek5058 2 жыл бұрын
You guys are the greatest. My wife’s and my iPhone both went down at the same time. Could not make or receive calls. Watched this video, did the reset thing, just carrier portion, and, boom we had service back. Weird that both of our phones went down. We are on my sons plan and his other phones were fine! Thank you for the fix.
@2.00pistol
@2.00pistol Ай бұрын
I updated to 18.1.1 It sucks! I couldn’t get the cellular data to work ,tried everything. I seen your video and what worked was turning on the roaming button. I Should have been asleep a long time ago. I WAS about to throw this phone against the wall! 😆 Good night and Thank You both.
@CapitánBarbie
@CapitánBarbie 25 күн бұрын
Yes i still have no service
@smolko08
@smolko08 2 жыл бұрын
Thanks!
@Exo0408-d9o
@Exo0408-d9o Жыл бұрын
Oh my god my data wasn't working for over a MONTH after my visit to Japan. After endless calls back and forth with my cellphone carrier who who couldn't figure out what was wrong, this video finally helped me conclude that it was my configuration profiles from my Japanese SIM that was messing with my cellular data. Thanks!!!
@danielpearson4992
@danielpearson4992 Жыл бұрын
Just wanna say.. YOU GUYS ARE AWESOME!! You’re video just solved a month old problem with a easy fix. Thank you!!!
@maryblewitt3692
@maryblewitt3692 2 жыл бұрын
Thanks
@sergiogarcia7567
@sergiogarcia7567 2 жыл бұрын
Thank you! Deleting the profile solved my problem! I spent HOURS over several days with tech support! They had me do everything you did except for the profile part. It was so easy once you showed it!
@Zirofol
@Zirofol Жыл бұрын
Thank you so much for this! The extra configuration profile was incredibly sneaky
@kellycuckoo3143
@kellycuckoo3143 2 жыл бұрын
The technology department in Verizon were no where near as helpful as you both. Thank you so much!
@Lifestylerefined
@Lifestylerefined 2 жыл бұрын
You guys ROCK! You take time and you show step by step moves and explain why. Crazy how all the money I pay Verizon monthly and all of the money I spent for my latest Apple phone... they really don't know Sh** when there is an issue or do they, smdh. Hours on the phone and you guys solve the issue in less than 10 minutes.
@faithaltameemi9511
@faithaltameemi9511 2 жыл бұрын
The 7th step did it for me and it’s been about a week since I last used my data. I called t-mobile for so long and went to the store and I couldn’t find out the issue. Thank you for this video.
@nicholasnoble7364
@nicholasnoble7364 Жыл бұрын
Thanks Guys, the ''Check For Extra Configuration Profiles [3:31]'' option worked for me. Grateful
@javieryoguez3179
@javieryoguez3179 Жыл бұрын
This video helped me thank u guys so much, all other videos on KZbin weren’t so helpful but this was the one 🔥stay blessed !
@rosylives
@rosylives 3 жыл бұрын
Mine was a VPN problem created by blockada, an ad blocker I installed a few month ago. You video helped me identify the issue, than you!
@bodartcherry
@bodartcherry 3 жыл бұрын
Same thing with me!!!
@tamaki5982
@tamaki5982 3 жыл бұрын
Thank you for existing mate mines was the same thing 😭
@nilsonr3101
@nilsonr3101 3 жыл бұрын
Thank you. I had the same problem with an app that I installed to block adds
@vinnyrodriguez4222
@vinnyrodriguez4222 3 жыл бұрын
Wow I was abouta click off this video than saw this comment turns out it was blockada the whole time
@gottenks1365
@gottenks1365 3 жыл бұрын
Yooo you saved my life! I thought I was gonna have to switch carriers
@nenghanihandayanipc7900
@nenghanihandayanipc7900 4 ай бұрын
Thank you sooo much for the tips. I’ve been struggling to solve my connection issues and thanks to your video save me during my stay abroad 🙆🏻‍♀️
@cruisepaige
@cruisepaige Жыл бұрын
Hi Bros! Thanks so much. I am travelling overseas tomorrow and I could not connect to the internet. Was literally breaking out in a sweat. All is fixed. Thanks!
@dariareader9562
@dariareader9562 3 жыл бұрын
Thanks so much! I just came back from the UK and my data wasn’t working. Spent hours on the phone with Verizon without a solution. Your tip #6 saved me! I just needed to delete the UK data profile. Super helpful!!
@User1725-t6u
@User1725-t6u 2 жыл бұрын
I wanted to say thank you to you for helping me cuz my phone wasn’t loading a video so I just checked the comments for this video and your comment helped me check if I was connected to another country and it turns out I was so I turned it off and now my phone works again so thank you very much.
@qpdb840
@qpdb840 5 ай бұрын
Mine doesn’t have one but I was in a different country and now it’s not working but no profile
@lilianamartinez5229
@lilianamartinez5229 2 жыл бұрын
It seems like #6 finally worked for me. I had tried everything (restarting, airplane mode off/on, reset network settings, got a new iphone REALLY - i had an old one upgraded to iphone13) and #6 is the only one that has seemed to work so thank you thank you
@bridgetholling
@bridgetholling Жыл бұрын
Y’all are amazing! I had 2 different stores with 4 different techs work on my phone with no success… #7 worked for me. Thank you!
@epic5945
@epic5945 2 жыл бұрын
Thank you so very much for your easy to follow tips. I had to go to Reset Network Settings and it worked. I'm so glad to be a subscriber of your channel. I trust your advice.
@armaniidavis
@armaniidavis Жыл бұрын
Thank you so much I don’t know how I turned that off I been so mad 😂😂 thank you again
@drawwithbeektor6329
@drawwithbeektor6329 2 жыл бұрын
I think the SIM card tip actually worked! Thank you guys so much!
@temporalpassage
@temporalpassage 3 жыл бұрын
For me, physical SIM card cellular data stopped working with the iPad Pro 11 after updated to iOS 15.1. None of the mentioned methods worked, short from going to Apple or the phone network supplier. There was no profile to be deleted. The Cellular Data screen only shows a few Network names that is not local to here along with "Other..." for some network provider settings with provision to scan network provider QR code presumably for setting up the eSIM, as if the physical SIM wasn't even in the iPad. I have checked the old SIM cellular data still works on my other mobile devices. So no, taking the SIM out and put back into the iPad did not work either. What actually worked was I tried putting another SIM card which also has cellular data activated. It worked with the new SIM right away! And when I put back in the old SIM the iPad Pro asked for a Network Update soon as I put the SIM into the iPad, and cellular data works after the update! Other than that, even resetting Network Settings didn't. Go figure.
@lovetobecolouring2
@lovetobecolouring2 3 жыл бұрын
I had data roaming turned off for some reason, and yay turning it on resolved my problems ! I try to use wifi when possible but in those rare times, cellular is needed thanks guys!
@annegraham280
@annegraham280 2 жыл бұрын
Thank you so much I have managed to clear my issue with removing my SIM card great job
@juliaexton1778
@juliaexton1778 2 жыл бұрын
Brilliant, Restore Network settings saved the day 👏🏻👏🏻
@chrissywashington2186
@chrissywashington2186 3 жыл бұрын
Thanks so much I’ve been dealing with cellular issues for months and tip 6 worked for me 😁
@anthonycerami6698
@anthonycerami6698 4 ай бұрын
Thank you ! got my cellular data working again thanks to you guys!
@stacymai
@stacymai 2 жыл бұрын
You guys have saved the day again. You’ve prevented many mini-meltdowns for me when my phone decides to go wonky. I always go straight to your channel now when I have a question or problem. Thank You!!!
@allblackfan5152
@allblackfan5152 3 жыл бұрын
Thank you 🙏🏽 4 years in Japan to NZ VPN was my problem 🙌🏽
@saba722
@saba722 2 жыл бұрын
This video was great! I was desperate to figure out why my phone was having so many connectivity issues and by following your steps I was able to figure it out. Thank you so much!!!
@ANiceGuy
@ANiceGuy Жыл бұрын
NO WAY, REMOVING A PROFILE MADE IT WORK?? my cellular for some reason suddenly stopped working at the most random time and I used my sim on another device but it worked, and when I turned on roaming it worked for a few seconds but not after that. I then went and removed a Nielsen mobile profile thing, and it now works. Thanks! And yeah I could do messages and calls but not use the internet.
@davidwayneherrera4267
@davidwayneherrera4267 Жыл бұрын
I am Customer care and now am able to do this step with our client. Also those who in the comment section thank u guys.
@marcothondorf4828
@marcothondorf4828 Жыл бұрын
Hell yeah guys, helped me a lot! Went to my carrier and Apple none helped, in 5 minutes of video I sorted the issue!
@jilldenise1233
@jilldenise1233 2 жыл бұрын
You saved me a trip to Verizon! The last option finally worked, resetting my network settings. I have no clue what happened to my phone to not let me receive calls or make any calls, but thank you!!
@paulcummins1608
@paulcummins1608 Жыл бұрын
Installed latest IOS update, fixed the issue. Great video, covers all possibilities. Thanks guys!
@Horik
@Horik 2 жыл бұрын
I had been trying so many things, but nobody ever suggested popping out the simcard. Tried it and it worked!
@danespilman8213
@danespilman8213 2 жыл бұрын
Thank you so much, the date roaming was switched off and I was super stressed. Thanks a lot guys
@FlaminpieSpain
@FlaminpieSpain 2 жыл бұрын
Deleting the profiles did it for me, many thanks🎉
@jaimevillafana5400
@jaimevillafana5400 Жыл бұрын
I love you guys!!! you saved us!, I watched like 10000 videos!
@AndyWoodward-z4b
@AndyWoodward-z4b Жыл бұрын
Network reset worked for me. Great video. Thank you 🙏🏻
@TheDobby11
@TheDobby11 8 ай бұрын
Thanks. Looks like we have had a win. Network reset was for the win. Cheers Dave
@smolko08
@smolko08 2 жыл бұрын
You two saved me! The Reset Network Settings fixed my data issue. Thank you again, you guys are awesome 😎
@EduardoOrz12
@EduardoOrz12 2 жыл бұрын
what happened to your phone?
@numberoneguy-h5o
@numberoneguy-h5o Жыл бұрын
you guys are absolute legends thank you so much
@karencastoldi1291
@karencastoldi1291 2 жыл бұрын
Wow. Love you guys. I discovered you today in your video on saving data usage on your phone. I was able to do everything but turn off my Wifi Assist. I saw a random comment in my search suggesting turning on cellular data. So, I searched for a youtube video. Because I now subscribe to you, this video came up. Easy peasy ( Im 62 ) Sure enough, now my Wifi Assist is able to be turned off. Thanks again!!!
@mariamartinez-jc5di
@mariamartinez-jc5di 10 ай бұрын
thank a lot i fix the problem i got with my iphone , the reset network was the problem i had on my iphone u were very competent explaining about the phone keep doing waht ever u doing , i already subcribe to your channel
@tisaacify
@tisaacify 2 жыл бұрын
I love how quick you guys are. great job
@carlobarrios3158
@carlobarrios3158 5 ай бұрын
2 years later this helped me fixed my phone. my voice and data option was set to 5g when I switched to LTE it reconnected to the network !
@jessicaphan3096
@jessicaphan3096 Жыл бұрын
Resetting the network settings worked! Thank you!!
@IMOO1896
@IMOO1896 3 жыл бұрын
I needed this, may as well have my WiFi only IPad.
@courteneyhall9640
@courteneyhall9640 Жыл бұрын
You guys are awesome !!! My cellular icon after swiping down was gray! How? I don’t remember ever turning it off. Thank you so much!!! 🎉🎉🎉🎉🎉
@HolyGillbert
@HolyGillbert 2 жыл бұрын
oh my god thank you so much this helped me so much thanks my iphone just randomly shutted off the conection to data and i just found this video and it worked!
@byrongaum
@byrongaum 2 жыл бұрын
Resetting my network settings worked! Thanks guys!
@Lucassiti
@Lucassiti 9 ай бұрын
turned off my VPN and it fixed my connection issue. Thanks video helped
@imagoatgaming8812
@imagoatgaming8812 Жыл бұрын
I have xfinity mobile which is covered by Verizon. Should I still have data roaming on??. Also should I keep using lte instead of 5g auto
@openthedoorevents
@openthedoorevents 3 жыл бұрын
THANK YOU SO SO MUCH!!! STEP 6 DID IT FOR ME SO HAPPY :) I couldn't use sim cards every time I travelled such a pain and now I can!
@QDEZY187
@QDEZY187 2 жыл бұрын
The 5G setting on my iPhone 12 would not allow Metro By T-Mobile data to pass thru for the past 6 months (I could only get data thru the LTE setting an even then it was shaky, slow an sometimes spotty) until I looked under "VPN & Device Management" an realized I had NORD VPN attached an even though the VPN was not connected it must have still caused the problem because as soon as I deleted it, switched the phone back to "5G AUTO" then hit volume up, volume down an held the power button till I seen the apple logo an it rebooted then 5G worked just fine. Before I watched this video I thought I had a manufacture defective phone caused by a faulty 5G antenna. Thank You for the help! I also enjoyed one of your previous videos about setting up an iPhone to get more out of your battery life!
@Iceman-gm1fu
@Iceman-gm1fu 3 жыл бұрын
Data roaming. Wow. I've been struggling and you had The solution that nobody else did. Thank you!!
@NycKhayrullo
@NycKhayrullo Жыл бұрын
This worked so well when I reset the network settings
@mixedn2441
@mixedn2441 3 жыл бұрын
I have tmobile, should i have data roaming on all of the time?
@Jon-yc8zv
@Jon-yc8zv 23 күн бұрын
3years later thanks guys 💪🏾💯
@lynnekayey3958
@lynnekayey3958 3 жыл бұрын
These guys are the best!!!!
@PayetteForward
@PayetteForward 3 жыл бұрын
Thanks so much! It means alot!
@moesha1094
@moesha1094 Жыл бұрын
Thanks for this video fellas. It helped. With these tools and details I was at least able to narrow my troubles down to one thing...My Surf shark app! 😞 Disconnected the app and my iphone worked immediately!
@utp9745
@utp9745 9 ай бұрын
Thank you!! Removing the profile worked!!
@Tazzyfan
@Tazzyfan 3 жыл бұрын
Changed Roaming setting - I didn’t realize turning off was no longer necessary for the carrier I use. Thanks! 😎
@AtotehZ
@AtotehZ 3 жыл бұрын
I like how adamant they are that dealing with the Apple store should be the last thing on your list. I'm not saying it's that much different for other brands, but Apple prides themselves of being customer service minded.
@Pokefan8263
@Pokefan8263 2 жыл бұрын
I woke up today and my iPhone XE was on 1x instead of the usual 3G. I did some of the things suggested here and it started working after I did an update. But now it’s on LTE instead of 3G and I’m not sure how to turn it back but it’s working so I’m happy.
@LovingLightx
@LovingLightx Жыл бұрын
I did a few steps you guys suggested and the after I removed the profile boom, it worked. Thanks so much guys 😀
@simonecosta2699
@simonecosta2699 2 жыл бұрын
Thank you thank you ! Make more videos saving lives right now ! ✌🏼😂
@prudencerafapa
@prudencerafapa 6 ай бұрын
Thank you so much, tip 4 worked for me🤭😊
@KelThaFunkeeGaming
@KelThaFunkeeGaming 2 жыл бұрын
Reset network settings worked. Threw in a reboot for good measure
@prakashdhakal2120
@prakashdhakal2120 3 жыл бұрын
It was tip no 6 that really cured my headache! Thank you so much guys! Subscribed and liked the video!
@edbeastgaming
@edbeastgaming 3 жыл бұрын
thanks, i ended up just taking out my sim card and puting it back in. worked like charm!
@Rollers27
@Rollers27 2 жыл бұрын
Thank you. I have had issues since Friday and AT&T did not help me after 2 hours on the phone. With your help I found out what was causing my issue of no data. 😊
@kycbs1598
@kycbs1598 2 жыл бұрын
how did u fix it?!?🙁
@snxgs8841
@snxgs8841 3 жыл бұрын
was about to give up but 9 saved me🙏
@nathanielwilliams9149
@nathanielwilliams9149 2 жыл бұрын
I have a n iphone 13 pro max, not upgraded yet out of fear of battery issues with new software, what do you two recommend upgrade or not?
@WameyoJr
@WameyoJr 3 жыл бұрын
STEP 6 WAS THE ONE 😍😍😍
@maryblewitt3692
@maryblewitt3692 2 жыл бұрын
Thank you I have managed to restore the network. Amazing 😊
@flanerpete2040
@flanerpete2040 3 жыл бұрын
Good info, as always! You mentioned setting up a profile to use a different carrier when you went to Ireland. As a frequent traveler to Europe, what are the procedures to set this up? Thanks.
@keqigan1923
@keqigan1923 2 жыл бұрын
each carrier is different so no standard answer here. Non risposta al tua domanda
@jamessummerlin9516
@jamessummerlin9516 2 жыл бұрын
You guys are great. Simply tapping on LTE solved my connectivity issues. I had been having problems ever since I bought my new iPhone a year ago and it was set to 5G. Lately it had gotten so bad it left me stranded away from home unable to get an Uber. 👍
@Sirmonkethe28th621
@Sirmonkethe28th621 Жыл бұрын
Hi! I just got the new iOS update and now for some reason, system settings is taking up 33.5 KB! And I’m just like really freaked out man!
@tris421
@tris421 10 ай бұрын
restting network settings worked thanks guys.
@bertrandsama7466
@bertrandsama7466 2 жыл бұрын
Thanks. Reset Network Settings worked for me
@jetsketrueman7761
@jetsketrueman7761 7 ай бұрын
For me tto!
@jakedunlap8809
@jakedunlap8809 3 жыл бұрын
Great advice! My mom had issues with her phone a few years ago which was a hand me down that I gave her. It turned out that she needed a new Sim card. How often should you replace the Sim card in your phone?
@philleotardo8760
@philleotardo8760 3 жыл бұрын
That’s a good question
@shackriff
@shackriff 2 жыл бұрын
You guys fixed my phone when AT&T tech support Couldn’t ! Thanks again
@missyreed2002
@missyreed2002 2 жыл бұрын
This actually fixed my phone!!! THANK YOU SO MUCH!!!
@gzoya8076
@gzoya8076 2 жыл бұрын
Thnks guys for all your suggestions uh made me happy ❤️
@christiansaavedra103
@christiansaavedra103 2 жыл бұрын
Thank you guys my phone was not working but thanks to you my cellular data finally works
@maicelmaedomiquel7186
@maicelmaedomiquel7186 2 жыл бұрын
iPhone 6s?
@Akuma-pq6de
@Akuma-pq6de 2 жыл бұрын
omgggg thank you resetting my network settings worked
@steveberkson3873
@steveberkson3873 Жыл бұрын
Appreciate you guys,you’ve helped me a couple times if only to lead me in the right direction,olde guy with a smart phone. My data wasn’t working and I tried a couple things to no avail and then went ahead and called AT&T and indeed there is a problem in my area(Portland,OR.) to be fixed by 8am tomorrow ! 😅. Maybe so..anyway it wasn’t me ! ~Thanks
@Kingsley_williams
@Kingsley_williams 2 жыл бұрын
I got a question this worked for me but how will I call my service provider if I don’t have service?
@purdu3
@purdu3 2 жыл бұрын
Check for a baseband issue: Settings/General/About/Modem Firmware. If no version appears, you have a baseband issue.
@Bowhunter91135
@Bowhunter91135 Жыл бұрын
And what do i do if i have a baseband issue?
@ChristopherGonzalez-c9w
@ChristopherGonzalez-c9w Жыл бұрын
Thank you the last one worked for me
@joybee864watches
@joybee864watches 2 жыл бұрын
Yay! Last tip worked! Thank you!
@keqigan1923
@keqigan1923 2 жыл бұрын
Hey, removed the profile worked for me as we switched carrier recently and only some of the apps + Safari would not work when using just the cellular data. Thanks very much!
@anxgelzz
@anxgelzz 8 ай бұрын
Will resetting all settings on my iPhone erase everything on it? I’ve had a cellular data problem for a long time, and now it’s even worst because I can no longer receive phone calls or text messages. I also have an IPhone 7, and it will not update or show no update for me much of anymore, and even if there was an update it will not let me update my phone.
@Sabinvlogs10
@Sabinvlogs10 11 ай бұрын
Thank you so much this was incredibly helpul 😊
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