Cellular Data Not Working On iPhone? Here's The Fix!

[@louiszemek5058]

You guys are the greatest. My wife’s and my iPhone both went down at the same time. Could not make or receive calls. Watched this video, did the reset thing, just carrier portion, and, boom we had service back. Weird that both of our phones went down. We are on my sons plan and his other phones were fine! Thank you for the fix.

[@jimgleeson1695]

You guys saved the day for me as well. I noticed that I was getting "some" data, but not all data. I would be able to get mail, but using Uber, or using my browser was a bridge too far. I was stuck at a doctor's office for about an hour until someone gave me a wifi password. Anyhow, the carrier profiles was what worked for me. Once I deleted the one for cellular service the internet just started working like magic. Many thanks!

[@jrswon]

I was on call with t mobile tech support for an hour but then I decided to watch this video. In less than 1 minute my phone is working perfectly fine again. Fastest sub in my life :)

[@mz610]

None of these worked for me until.....I turned my VPN off and magically everything loaded and refreshed etc....this was AFTER I reset netowrk settings, ejected the SIM, factory reset my phone entirely and then threw it against a wall 15x.

[@Bichota_210]

Lmao I hope it works for me 😢😅

[@giao2380]

Hahahaah

[@brooklynleblanc181]

just did the same 😔

[@Bakedeggplant-y5h]

Still doesn’t work for me

[@Lorena-mj6dv]

thank you so much you solved my issue!

[@sergiogarcia7567]

Thank you! Deleting the profile solved my problem! I spent HOURS over several days with tech support! They had me do everything you did except for the profile part. It was so easy once you showed it!

[@karencastoldi1291]

Wow. Love you guys. I discovered you today in your video on saving data usage on your phone. I was able to do everything but turn off my Wifi Assist. I saw a random comment in my search suggesting turning on cellular data. So, I searched for a youtube video. Because I now subscribe to you, this video came up. Easy peasy ( Im 62 ) Sure enough, now my Wifi Assist is able to be turned off. Thanks again!!!

[@dariareader9562]

Thanks so much! I just came back from the UK and my data wasn’t working. Spent hours on the phone with Verizon without a solution. Your tip #6 saved me! I just needed to delete the UK data profile. Super helpful!!

[@Random_gamer5617]

I wanted to say thank you to you for helping me cuz my phone wasn’t loading a video so I just checked the comments for this video and your comment helped me check if I was connected to another country and it turns out I was so I turned it off and now my phone works again so thank you very much.

[@qpdb840]

Mine doesn’t have one but I was in a different country and now it’s not working but no profile

[@Exo0408-d9o]

Oh my god my data wasn't working for over a MONTH after my visit to Japan. After endless calls back and forth with my cellphone carrier who who couldn't figure out what was wrong, this video finally helped me conclude that it was my configuration profiles from my Japanese SIM that was messing with my cellular data. Thanks!!!

[@kellycuckoo3143]

The technology department in Verizon were no where near as helpful as you both. Thank you so much!

[@danielpearson4992]

Just wanna say.. YOU GUYS ARE AWESOME!! You’re video just solved a month old problem with a easy fix. Thank you!!!

[@faithaltameemi9511]

The 7th step did it for me and it’s been about a week since I last used my data. I called t-mobile for so long and went to the store and I couldn’t find out the issue. Thank you for this video.

[@Zirofol]

Thank you so much for this! The extra configuration profile was incredibly sneaky

[@lilianamartinez5229]

It seems like #6 finally worked for me. I had tried everything (restarting, airplane mode off/on, reset network settings, got a new iphone REALLY - i had an old one upgraded to iphone13) and #6 is the only one that has seemed to work so thank you thank you

[@Lifestylerefined]

You guys ROCK! You take time and you show step by step moves and explain why. Crazy how all the money I pay Verizon monthly and all of the money I spent for my latest Apple phone... they really don't know Sh** when there is an issue or do they, smdh. Hours on the phone and you guys solve the issue in less than 10 minutes.

[@lovetobecolouring2]

I had data roaming turned off for some reason, and yay turning it on resolved my problems ! I try to use wifi when possible but in those rare times, cellular is needed thanks guys!

[@stacymai]

You guys have saved the day again. You’ve prevented many mini-meltdowns for me when my phone decides to go wonky. I always go straight to your channel now when I have a question or problem. Thank You!!!

[@saba722]

This video was great! I was desperate to figure out why my phone was having so many connectivity issues and by following your steps I was able to figure it out. Thank you so much!!!

[@temporalpassage]

For me, physical SIM card cellular data stopped working with the iPad Pro 11 after updated to iOS 15.1. None of the mentioned methods worked, short from going to Apple or the phone network supplier. There was no profile to be deleted. The Cellular Data screen only shows a few Network names that is not local to here along with "Other..." for some network provider settings with provision to scan network provider QR code presumably for setting up the eSIM, as if the physical SIM wasn't even in the iPad. I have checked the old SIM cellular data still works on my other mobile devices. So no, taking the SIM out and put back into the iPad did not work either. What actually worked was I tried putting another SIM card which also has cellular data activated. It worked with the new SIM right away! And when I put back in the old SIM the iPad Pro asked for a Network Update soon as I put the SIM into the iPad, and cellular data works after the update! Other than that, even resetting Network Settings didn't. Go figure.

[@ANiceGuy]

NO WAY, REMOVING A PROFILE MADE IT WORK?? my cellular for some reason suddenly stopped working at the most random time and I used my sim on another device but it worked, and when I turned on roaming it worked for a few seconds but not after that. I then went and removed a Nielsen mobile profile thing, and it now works. Thanks! And yeah I could do messages and calls but not use the internet.

[@rosylives]

Mine was a VPN problem created by blockada, an ad blocker I installed a few month ago. You video helped me identify the issue, than you!

[@bodartcherry]

Same thing with me!!!

[@tamaki5982]

Thank you for existing mate mines was the same thing 😭

[@nilsonr3101]

Thank you. I had the same problem with an app that I installed to block adds

[@vinnyrodriguez4222]

Wow I was abouta click off this video than saw this comment turns out it was blockada the whole time

[@gottenks1365]

Yooo you saved my life! I thought I was gonna have to switch carriers

[@nenghanihandayanipc7900]

Thank you sooo much for the tips. I’ve been struggling to solve my connection issues and thanks to your video save me during my stay abroad 🙆🏻‍♀️

[@davidwayneherrera4267]

I am Customer care and now am able to do this step with our client. Also those who in the comment section thank u guys.

[@nicholasnoble7364]

Thanks Guys, the ''Check For Extra Configuration Profiles [3:31]'' option worked for me. Grateful

[@javieryoguez3179]

This video helped me thank u guys so much, all other videos on KZbin weren’t so helpful but this was the one 🔥stay blessed !

[@cruisepaige]

Hi Bros! Thanks so much. I am travelling overseas tomorrow and I could not connect to the internet. Was literally breaking out in a sweat. All is fixed. Thanks!

[@smolko08]

You two saved me! The Reset Network Settings fixed my data issue. Thank you again, you guys are awesome 😎

[@EduardoOrz12]

what happened to your phone?

[@bridgetholling]

Y’all are amazing! I had 2 different stores with 4 different techs work on my phone with no success… #7 worked for me. Thank you!

[@AtotehZ]

I like how adamant they are that dealing with the Apple store should be the last thing on your list. I'm not saying it's that much different for other brands, but Apple prides themselves of being customer service minded.

[@drawwithbeektor6329]

I think the SIM card tip actually worked! Thank you guys so much!

[@anthonycerami6698]

Thank you ! got my cellular data working again thanks to you guys!

[@prakashdhakal2120]

It was tip no 6 that really cured my headache! Thank you so much guys! Subscribed and liked the video!

[@QDEZY187]

The 5G setting on my iPhone 12 would not allow Metro By T-Mobile data to pass thru for the past 6 months (I could only get data thru the LTE setting an even then it was shaky, slow an sometimes spotty) until I looked under "VPN & Device Management" an realized I had NORD VPN attached an even though the VPN was not connected it must have still caused the problem because as soon as I deleted it, switched the phone back to "5G AUTO" then hit volume up, volume down an held the power button till I seen the apple logo an it rebooted then 5G worked just fine. Before I watched this video I thought I had a manufacture defective phone caused by a faulty 5G antenna. Thank You for the help! I also enjoyed one of your previous videos about setting up an iPhone to get more out of your battery life!

[@Horik]

I had been trying so many things, but nobody ever suggested popping out the simcard. Tried it and it worked!

[@basetwo1053]

You actually fixed my phone. From the get go my phones cell data never showed up. I just got a new one. Turns out the sim card was damaged, and I got a replacement.

[@sublimebites]

Thank you. I called att last evening. My phone wouldn’t work unless it was on WiFi. Was on the phone for over 90 minutes and they said well we’ll open a ticket and look into it. Still didn’t work. Watched this video and working three minutes my phone is normal again. Mine was the vpn. It had xfinity listed as a WiFi. I removed it and all is well. I shouldn’t have called att first, no one there knows what they’re doing. Thank you!!!

[@marcothondorf4828]

Hell yeah guys, helped me a lot! Went to my carrier and Apple none helped, in 5 minutes of video I sorted the issue!

[@Tazzyfan]

Changed Roaming setting - I didn’t realize turning off was no longer necessary for the carrier I use. Thanks! 😎

[@Rollers27]

Thank you. I have had issues since Friday and AT&T did not help me after 2 hours on the phone. With your help I found out what was causing my issue of no data. 😊

[@kycbs1598]

how did u fix it?!?🙁

[@jamessummerlin9516]

You guys are great. Simply tapping on LTE solved my connectivity issues. I had been having problems ever since I bought my new iPhone a year ago and it was set to 5G. Lately it had gotten so bad it left me stranded away from home unable to get an Uber. 👍

[@jilldenise1233]

You saved me a trip to Verizon! The last option finally worked, resetting my network settings. I have no clue what happened to my phone to not let me receive calls or make any calls, but thank you!!

[@Lucassiti]

turned off my VPN and it fixed my connection issue. Thanks video helped

[@Pokefan8263]

I woke up today and my iPhone XE was on 1x instead of the usual 3G. I did some of the things suggested here and it started working after I did an update. But now it’s on LTE instead of 3G and I’m not sure how to turn it back but it’s working so I’m happy.

[@carlobarrios3158]

2 years later this helped me fixed my phone. my voice and data option was set to 5g when I switched to LTE it reconnected to the network !

[@openthedoorevents]

THANK YOU SO SO MUCH!!! STEP 6 DID IT FOR ME SO HAPPY :) I couldn't use sim cards every time I travelled such a pain and now I can!

[@paulcummins1608]

Installed latest IOS update, fixed the issue. Great video, covers all possibilities. Thanks guys!

[@epic5945]

Thank you so very much for your easy to follow tips. I had to go to Reset Network Settings and it worked. I'm so glad to be a subscriber of your channel. I trust your advice.

[@armaniidavis]

Thank you so much I don’t know how I turned that off I been so mad 😂😂 thank you again

[@tisaacify]

I love how quick you guys are. great job

[@chrissywashington2186]

Thanks so much I’ve been dealing with cellular issues for months and tip 6 worked for me 😁

[@juliaexton1778]

Brilliant, Restore Network settings saved the day 👏🏻👏🏻

[@FlaminpieSpain]

Deleting the profiles did it for me, many thanks🎉

[@Iceman-gm1fu]

Data roaming. Wow. I've been struggling and you had The solution that nobody else did. Thank you!!

[@KCOLON-kc2js]

Wow you guys are life savers. For me it was the VPN. Just so you know my phone company blamed my service company and I spent 2 days and they were all useless

[@annegraham280]

Thank you so much I have managed to clear my issue with removing my SIM card great job

[@astralisoffthechain8588]

Can’t call my carrier because my phone doesn’t work smh

[@dhaimjunaid]

Locked sim maybe

[@mwesigwaneville9609]

😂😂😂😂😂

[@marig4479]

LITERALLY AMAZING!! data been not working for months i even got a new phone but once i did step 7 it’s worked like perfect 🤩!! you guys are literally the best

[@jaimevillafana5400]

I love you guys!!! you saved us!, I watched like 10000 videos!

[@TheDobby11]

Thanks. Looks like we have had a win. Network reset was for the win. Cheers Dave

[@danespilman8213]

Thank you so much, the date roaming was switched off and I was super stressed. Thanks a lot guys

[@courteneyhall9640]

You guys are awesome !!! My cellular icon after swiping down was gray! How? I don’t remember ever turning it off. Thank you so much!!! 🎉🎉🎉🎉🎉

[@flanerpete2040]

Good info, as always! You mentioned setting up a profile to use a different carrier when you went to Ireland. As a frequent traveler to Europe, what are the procedures to set this up? Thanks.

[@keqigan1923]

each carrier is different so no standard answer here. Non risposta al tua domanda

[@AndyWoodward-z4b]

Network reset worked for me. Great video. Thank you 🙏🏻

[@malachyferguson4990]

Was having trouble with my new phone service and did not know why but after watching your video and following the steps it was the VPN/profile and now works great thank you guys for saving me a lot of headache

[@Stardustdex]

You guys just saved me a massive headache. I was getting ready to factory reset my phone when I came across your video and to find out that it was something as simple as a character vpn profile keeping me from accessing the internet is insane. Thanks for the help.

[@NycKhayrullo]

This worked so well when I reset the network settings

[@jessicaphan3096]

Resetting the network settings worked! Thank you!!

[@KelThaFunkeeGaming]

Reset network settings worked. Threw in a reboot for good measure

[@jakedunlap8809]

Great advice! My mom had issues with her phone a few years ago which was a hand me down that I gave her. It turned out that she needed a new Sim card. How often should you replace the Sim card in your phone?

[@philleotardo8760]

That’s a good question

[@IMOO1896]

I needed this, may as well have my WiFi only IPad.

[@christiansaavedra103]

Thank you guys my phone was not working but thanks to you my cellular data finally works

[@maicelmaedomiquel7186]

iPhone 6s?

[@numberoneguy-h5o]

you guys are absolute legends thank you so much

[@byrongaum]

Resetting my network settings worked! Thanks guys!

[@HolyGillbert]

oh my god thank you so much this helped me so much thanks my iphone just randomly shutted off the conection to data and i just found this video and it worked!

[@Sirmonkethe28th621]

Hi! I just got the new iOS update and now for some reason, system settings is taking up 33.5 KB! And I’m just like really freaked out man!

[@allblackfan5152]

Thank you 🙏🏽 4 years in Japan to NZ VPN was my problem 🙌🏽

[@mariamartinez-jc5di]

thank a lot i fix the problem i got with my iphone , the reset network was the problem i had on my iphone u were very competent explaining about the phone keep doing waht ever u doing , i already subcribe to your channel

[@queencrimsonxo5841]

I consider myself pretty tech savvy and knowledgeable about iPhones, and even I had this problem and my fix was so simple. I have auto software updates on but it asks me permission to do it. I think I must’ve just pressed not now and not downloaded the software update and then I had this problem but then after the software update everything turned on.

[@lesliebooth8392]

Your video is promising in that you may have the answer to my question based on the first few minutes. All of a sudden I have no cellular data and that “Cellular” circle is, as you called it, “gray”. What happened or what did I do wrong and how do I get it back please??

[@ironmanix2835]

Thank you so much for this video. I've been dealing with issues for months and I'm on my third iPhone 12 now and haven't had luck since this video. I wish I would have known this sooner.

[@jimbauer5560]

Another great informational VLOG! Thanks guys!

[@MasterYoda389]

They are literally just reading from the apple support page..... what's wrong with you.

[@shackriff]

You guys fixed my phone when AT&T tech support Couldn’t ! Thanks again

[@alphaworld677]

Thank you guys the VPN did the magic after deleting them

[@snxgs8841]

was about to give up but 9 saved me🙏

[@mixedn2441]

I have tmobile, should i have data roaming on all of the time?

[@utp9745]

Thank you!! Removing the profile worked!!

[@moesha1094]

Thanks for this video fellas. It helped. With these tools and details I was at least able to narrow my troubles down to one thing...My Surf shark app! 😞 Disconnected the app and my iphone worked immediately!

[@keqigan1923]

Hey, removed the profile worked for me as we switched carrier recently and only some of the apps + Safari would not work when using just the cellular data. Thanks very much!

[@jon5385]

Also consider the possibility that you may have a VPN that is blocking/slowing your network data. I was using Proton VPN and with all the trouble shooting I finally thought to delete it off my iphone12mini and it instantly fixed the problem. I was almost to the point of taking it into the shop when I thought of this. It was the difference between the push of a single button and an expensive phone "repair" charge. Just a suggestion to add this as a fix to an updated video at a later time.

[@TheCraftyraven]

Thank you so much! Removing SIM card worked for me. My cellular date stopped working when I loaded 15.1. Back in business now. Peace

[@bertrandsama7466]

Thanks. Reset Network Settings worked for me

[@jetsketrueman7761]

For me tto!

[@edbeastgaming]

thanks, i ended up just taking out my sim card and puting it back in. worked like charm!

[@SoloLifeChampion]

After spending hours at the Verizon store and on the phone i finally resolved by data issues. Thanks #7 removing profile under vpn management worked for me. Verizon needs to hire you’ll as tech support

[@simonecosta2699]

Thank you thank you ! Make more videos saving lives right now ! ✌🏼😂

[@imagoatgaming8812]

I have xfinity mobile which is covered by Verizon. Should I still have data roaming on??. Also should I keep using lte instead of 5g auto

[@tris421]

restting network settings worked thanks guys.

[@missyreed2002]

This actually fixed my phone!!! THANK YOU SO MUCH!!!

[@Ali-yg2th]

Thank sooo mucho guys!!! I just change to LTE and works perfectly. Indeed I prefer not use 5G but no want told me that can use other connection.

[@LovingLightx]

I did a few steps you guys suggested and the after I removed the profile boom, it worked. Thanks so much guys 😀

[@iceplant1]

I spent about an hour trying to figure out why my phone didn't have a cellular data signal. This video unfortunately did not help me. Then I realized it... I never ACTIVATED my phone through my carrier. I thought switching out the SIM was all I had to do. Wow!

[@lynnekayey3958]

These guys are the best!!!!

[@PayetteForward]

Thanks so much! It means alot!