Change Your WiFi Settings On Your Deco WiFi System

[@TSKidzWorldSaujana]

Do you know how to change the signal source of the deco. Currently am living in 3 floor house. Deco in the 3rd floor still taking signal from the first floor (main deco) which is very weak. How do i set it to take the signal source from the second floor deco? Hope you can help

[@HelpCloud]

In the device settings, verify the device is set to roaming.

[@davepearce37a]

I am also looking how to uncheck the “auto” and select what deco I want it to connect to instead of main deco with a weak signal? I know it’s there but can’t for the life of me remember where I saw it

[@dennisseger6717]

Saw another reply post- went in turned on roaming and rebooted- aligned properly now😃 for anyone else with this problem-love Deco mesh

[@ariesanfilippo1078]

@@dennisseger6717OMG!! Thank you it worked!!!

[@paullambert9193]

great video, you displayed more knowledge about the DECO system than many others. Your info was sot on and helped me resolve my issues. Keep up the good work..

[@HelpCloud]

Glad it was helpful!

[@ericasklar4555]

If I have something that needs to connect only to a 2.4 to work, will it understand that the Deco is combined? I'm trying to hook up a camera, and I am just getting a black screen every time (no video). I'm trying to troubleshoot it.

[@josephwells1461]

How do I create a separate 2.4ghz network instead of one that goes between 2.4 and 5?

[@joemilton1010]

Did you ever figure this out?

[@ariesanfilippo1078]

@@joemilton1010same did anyone figure it out?

[@PolarJUICE]

you would need to make a guest network that is also password protected but name it 5g and have your regular network only 2.4 g or vice versa

[@NigelM18]

You can use your iot or guest section and just make one of those 2.4

[@accessdenied9177]

@@PolarJUICEFalse, you do NOT need to use guest network as 2.4GHz bandwidth as it is a whole different entity. You can definitely do that by going to web interface.

[@dennisseger6717]

Can you help- my basement deco is linking to my office decor that is the main that is the farthest away 2 floors up and gives me a weak signal. I have a Deco in my dining room one floor up and it was connected to my basement deco and gave a moderate strength. They used to be aligned- office-dining room- basement this gave me the best performance. I rebooted the system hoping they would align again but it did not happen. How do I get my basement deco to sync to the dining room? Tks for any help.

[@TheChardygirl007]

Might be a bit hate for you but try unplugging your basement Deco and plug it back in which in theory should force it to search for the strongest signal which is your dining room.

[@tsmatthx2]

If you switch internet provider/router do you need to reset router

[@fiveooooo]

Hi, great video...! it is possible create a wifi network setting ip, subnet, dns....? It have setting to assign the start IP for DHCP? Please tell me how many info you can, I need a mesh system that can be fully setting (like a router), and that can create and manage a wifi most possible. Hope in your help :-)

[@rrreyes1113]

Hi, my wifi speed is around 160mbps but when is check the speed for deco, its only half the speed. Is that always the case?

[@HelpCloud]

Do you know what pod you are connected to?

[@Big66Red11]

Have a security system that needs to be 2.4ghz. If both 2.4 and 5 are toggled will it know the difference or should I set up a password protected guest network for the alarm system. Right now I only have 2.4ghz toggled in main network. Thanks, Great video

[@HelpCloud]

The devices will connect to the most reliable/supported network.

[@GeorgeLista]

I have 2 in my house. Helpful but not enough to also reach the roof terrace or the garden. Do I have to get another couple of M4 or is there another compatible product that can be added to extend the reach? Thanks

[@fashizzlemanizzle4808]

I'd buy the kit that comes with the number of Access Points you actually need. Some of these wifi mesh systems are all fully autonomous units that all have the same hardware in each device, while others have 1 'brain' and several dummy or lesser units that just spread the mesh.

[@MrsHopkins73]

Not to be confused with DEKCO...which we just ordered. We are trying to figure out how many cameras the app will support (on that brand)😅

[@HelpCloud]

Didn't know that brand existed.

[@deantaylor6919]

Can you control 2 systems on the app? One at my home and one at my business?

[@markrosser9876]

Thanks for this. My challenge is that my devices automatically connected to my Deco. WHICH... means that my neighbours have been doing that TOO! I can't seem to find a setting on the app that ensures I need to input the password to connect each device initially. I can blacklist the 'intruders' but I can't be there 24/7 to do this. Thanks if you have knowledge on this

[@HelpCloud]

During setup, it should have asked you for a password. If not, under the settings, you can add one.

[@Swanyz]

Great video! I just installed the deco x68. Like you said super easy to set up although I ran into a glitch I'm hoping you can help me with. I had my old HP Officejet 8600 all-in-one Printer connected but it wouldn't print. I did everything I could think of to no avail. I have not contacted HP as of yet, they are closed on weekends. I contacted tp-link and he tried a few things also unsuccessful, and now I cannot get the printer to connect to the deco at all. Any ideas on how to get this back online and printing? I need my printer and refuse to junk equipment that works when online. HELP!!

[@sandrageorges8119]

Good morning Sr. Question for you I have the Deco connected to a previous provider and now I change the internet provider by another one can you please show me how to connect with the new internet provider thank you 🙏🏽

[@stevensalazar6296]

Fun fact, the SSID is an actual podcast channel.

[@markcoetzer7576]

I have an issue with my Deco, I have recently upgarded to a gigabit internet connection and the lan cable coming from my router, when plugged directly into my laptop gives me around 850-890 Mbps, when I plug it into the Deso S7 (Main device) it only pushes out around 300-400 Mbps for a mesh system that should technically provide 866Mbps max, is there a solution for this, because its not the router, not the cable (Cat 6E), the problems originates with the Deco unit, please advise if possible, thank you.

[@JMSynthetics]

Will the deco systems allow you to have one of the unit in a room with no wires and use one of the ports on the back to output to a switch? I have an aging first gen google wifi that we do this with to get wireless to my daughters bedroom and then use the lan out port to a switch to give internet to her tv and blu ray

[@HelpCloud]

Yes, that should work!

[@SWLinPHX]

OMG, why can I not find how to set the WiFi mode/protocol on the latest Decor (WiFi AX) so network is compatible with b/g/n/ac??? Been searching for hours and nothing ANYWHERE (including this video)!!!

[@skatoules456]

Thanks for the video and all the info! I am facing a major problem with the channel width of my deco. It probably is at 40MHz, and I want it to be at 20MHz. Do you maybe know if and how I can change the channel width from 40MHz to 20MHz?

[@HelpCloud]

The system does not have the ability to modify channels like this.

[@BeardedFire]

is there a way to change the network channel ? ive been looking all over and i been trying through the page on pc but i see no option for this which is bad

[@Choso0101]

How do I change my channel using the app?

[@Average3djoe]

How do I create a status network?

[@adroelrostata]

Great video. Hope you can help me here. I'm currently using a wifi5 ac modem/router and I'm planning to by a deco wifi6 x series 3-pack mesh and operate it in router mode. With this plan in mind, my question is, can i add a new ssid in the deco app in addition to the main network and the guest network? What I'm trying to accomplish is: (1) To connect my auto frequency switching devices like smartphones, ipad, tablet, laptop to the main network(5Ghz and 2.4GHz). Any of my personal devices that has the capability to autoswitch frequency should be on main network to always get maximum speed. (2) Create a new ssid with 2.4GHz only separate from the main and guest network. Reason: majority of my smart devices such as plugs, lights, switches, etc are working on 2.4GHz frequency only, they were designed with maximum distance in mind and the side effect is that they'll have trouble connecting or reconnecting to an ssid if that ssid name is broadcasting both on 2.4GHz and 5GHz at the same time. They must be on an SSID that is only broadcasting the 2.4GHz frequency so that they won't have issues connecting or reconnecting to wifi. I would prefer my smart devices to be on the same network as main and not isolated. (3) I want to keep the guest network for guests only. I want to make the guest network isolated from my main network. So i would prefer not to put my smart devices on guest network. Guest network must be isolated so they can't see my devices. If adding a new ssid cannot be done on deco app, then my top choice would be to let the 2.4GHz smart devices utilize deco guest network as a pure 2.4GHz only and not isolated network. For the guests, is it possible to turn on deco main wifi6, deco guest wifi6 and modem/router wifi5 at the same time? Because if yes, that could solve one of my problem. Guests have no right to complain if they are getting wifi5 only.

[@adroelrostata]

Follow up question. If the Deco wifi6 x series is operated as ap mode to complement the wifi5 ac router's wifi. Does that mean that deco can only provide wifi5 speeds even when they can support up to wifi6 speeds just because the router is still on wifi5?

[@HelpCloud]

I have my main devices AND all of my smart home devices on the same SSID. I have had minimal issues and things will connect to whatever band provides the best support and signal. The Deco M5 system is a non wifi-6 unit and I have had zero issues with congestion, to the point I have disabled the main radios on my router and only use it to provide DHCP. Hope this answers your question.

[@AlexandrosAvramidhs]

Hello we are having a problem. So everything is fine with main deco and router but my second deco on the living rooms every 10 mins loses wifi connection for some seconds. I have restarted and changed channels but it doesn't fix....

[@mobiltec]

How about doing a video on how to fix the problem where Chrome freezes up after a few minutes of being left idle. I've noticed that it does it on my main desk top that I use all the time but not on the exact same desktop that I only use once a week for live streaming.... Sup with that?

[@HelpCloud]

How much RAM do you have?

[@mobiltec]

@@HelpCloud 12gb. But my other desktop is exactly the same and it's not doing it on that one. I'm also using Win 8.1 for my OS.

[@tonyfunny7208]

I just bought the deco x55 and I have it connected to my cable modem/WiFi router . I noticed that I don’t get the speed when from the deco network. I get about half the speed. I saw in the video that you selected the option “ no modem”, does that make a difference?

[@HelpCloud]

1 Deco unit or was it a multi-pack?

[@tonyfunny7208]

@@HelpCloud multipack

[@MaWie1313]

can u config two subnet, one for main another for guest?

[@Cletus_Van_Damme]

Is the app the only way you can modify these settings after setup? Can I do any of this post setup from my PC with my browser?

[@HelpCloud]

Has to be done via the app.

[@AlUberchannel]

How do you change your channel of your wifi if you have interference ?

[@Calvin-ip8cz]

I recently just replaced my old router with one unit M9plus Deco. It works well and able to access to the internet. But when I try to do some configuration on the SSID/Password, the Deco app doesn’t show up any Deco that is connected/added in the app. Does it mean that I have to add a second Deco as AP in order for me to do configuration?

[@HelpCloud]

The main deco should be able to setup a wifi SSID and password. May be worth resetting up.

[@robscubaman100]

Hey mate, good video - could you comment on how to change channels on both frequencies? Thanks

[@HelpCloud]

As of right now we can't do anything with the channels. TP-Link has stated its something they want to add but so far nothing.

[@robscubaman100]

@@HelpCloud Thanks for the swift response. Thought as such, say them saying this on their forum back in 2019 and was hopeful their R&D moved slightly faster

[@HelpCloud]

Me too, I would like to adjust mine manually as well.

[@greggriffin5061]

Hi. Great video. Very informative. I want to move the main network to the tp-link EC220-G5 router from a tp-link Deco M5, then disconnect the 3 tp-link Deco M5 devices. How do I do that? Thank you.

[@HelpCloud]

You can setup the main router with the same SSID and password. Then disconnect the Deco system.

[@greggriffin5061]

@@HelpCloud Thanks! I have very low qualifications for this kind of work, so I have a few questions. My main network now (with the Deco as the main network point) has both 5 GHz and 2.4 GHZ, and our internet provider added a 2.4 GHz guest network for our Arlo video doorbell and cameras. Will I be able to mimic that when I set up the EC220-G5 router?

[@HelpCloud]

You can, if you keep the same SSID or network name and password, reboot the doorbell and it should connect.

[@phat_gunpla_etc]

when i see what devices are connected to my network i see unknown. how do i fix that? i tried to turn off the private address but doesn't help either.that is advice from deco support website

[@HelpCloud]

The device may not have a name or serial attached to its address.

[@emmukto3246]

How to open deco M4 wifi network. I don’t know.pls say me.

[@trumanhung]

Unfortunately there's no way to change the WiFi channel at least I couldn't figure out. Lmk if you know

[@HelpCloud]

"Currently, it's unable to change the channel on the Deco M5 as it will select the best channel automatically to have good Wi-Fi performance and it is unable to change the Wi-Fi channel or channel width on the Deco manually." Looks like we can't at this time. I appreciate the feedback, I will be sure to include stuff like this in my next review.

[@papaijulius4441]

Thanks for.the info Can you make a video How to block those wifi hqcker

[@waniluv1reveluv828]

Hi is it possible to remove guest network in the 2nd deco device?

[@HelpCloud]

Should be a toggle option to remove the Guest.

[@nathanmills921]

I have a Deco S4 system, is there a way to remove the main network that I created during setup after changing the devices to WAP instead of the wireless router. I have the devices connected to my router and want them to be AP for my wireless network but the S4 is still transmitting its own network as well.

[@HelpCloud]

You will need to reconnect or change the network on your devices to the Deco S4 SSID.

[@nicovanrossum159]

Late question, how can I turn off the router function?

[@davepearce37a]

Hi I am trying to find the setting to change from auto to force connect one deco to another. I’ve seen it but can’t find it now! Please help..

[@jalebjaba1487]

Thanks my friend you are a big help

[@lamsomui5953]

How do I change the time to turn it on and off?

[@HelpCloud]

Check this out, as of right now the wifi schedule has not been accepted. However if you have it integrated into Alexa, you can schedule a routine to turn it off.

[@mamatsyafiq2792]

My wifi max speed able to reach 300mbps but when I connecting to my mesh its only max 100mbps. I place my mesh & router side by side.if I connect to my router it able to reach 300mbps using 5g network.how can I fixed this one

[@HelpCloud]

What device are you testing while connected to the mesh?

[@MaximusJohal]

Have they changed the app my app no longer looks like this? I have basic features only, tried resetting it and tried clearing the cache

[@HelpCloud]

Not that I have seen.

[@ryany.7791]

When i run Wifi diagnostics, it say im OFFLINE even though I am my phone and PC is on it. Why? Any fix?

[@faridahmadrayhan1353]

How to change mtu in deco

[@simplekindofman8867]

My Deco app doesn’t give me option to separate 2.4 and 5 ghz networks

[@bequay113]

thank you sir. I have been trying to find the option to hide my ssid and did not know that it is under security.

[@tonygennusa9179]

anyone know if i can plug other brand access point into 2nd wireless deco 1g port having issues with old devices needing 2.4

[@XMaverick20]

How do I disable WPS feature?

[@juanpaulomarcos5061]

Hello man can you help me? There's people who are connected on our Wifi they paid for it every month but I think they're opening their hotspot while connected or our wifi and let others connect on their hotspot so that the others don't need to pay. That's unfair so I want to detect or block them using Deco but I can't how can I disable them? Thank you

[@HelpCloud]

Are they connected through your Deco Wifi?

[@J0J021Q]

Mine says no data connection what do i do?

[@martinscantland7710]

Hi, the issue I'm having is the degrading signal speed when I get farther from my main Deco, even though I'm a foot away from my second deco. Kinda looks like I'm not getting the signal from my second deco... Any advice?

[@HelpCloud]

Reboot doesn't fix it?

[@bitcoinexpert]

Which app version was this? These setting dont seem to be available anymore

[@HelpCloud]

Version 2.10.3

[@bitcoinexpert]

All good, I had to completely reset my deco system for them to become available. Strange but it worked

[@hkpn2373]

@@HelpCloud Mine also 2.10.3, but I dont see option to change for SSID, I only see SSID and password.

[@BREW966]

Can you add a vpn config?

[@edwardminer2482]

Not sure how to allow my son on my Deco Ax3000 without giving them my WiFi master password. He wants to set all of his devices under one account including his computer to link better as an online gamer. I wanted to entering the passwords myself. He told me he would be able to see my WiFi password. I don’t know enough if that is true. It shows that I’m the owner. I can’t find any info that shows how to create me as the Administrator and assign him as user, without having all the privileges to my account. I need to have parental control over his devices to schedule down time. Not sure how to really explain it.

[@vallo126]

How do you connect your laptop to this ?

[@HelpCloud]

Once it is setup, your can join the wireless network on the laptop.

[@sablaytalaga9123]

How to change wifi channel for 2.4

[@247earnings2]

My DECO address is different from my main IP address. A device that is wirelessly connected lists an IP address of 172.17.0.?. My main ISP address is 192.168.0.?. How can I get my DECO transmitters synced with my main address?

[@HelpCloud]

Put the Deco into AP mode.

[@pasieka5639]

How do i change the language setting on the deco app? Some pages are in English and some are not.

[@HelpCloud]

This is the manual for the Deco System! images-eu.ssl-images-amazon.com/images/I/915dKu5L%2BjS.pdf

[@lynxgaming8854]

I don't have optimize network option in my app, how can i have it?

[@HelpCloud]

Check for updates.

[@joshepley4423]

my router has not updated for over a year I have mesh w2400 router

[@MrRicco39]

I must have a different app got the xe 75 cannot connect to my fiber network if anyone has ides please help

[@hayabusa1572]

How limit the internet usage?

[@HelpCloud]

This unit does not support bandwidth control.

[@stanceworks7995]

I don't see the "isolate from main network" button for guest network... My s4 signal keeps dropping and I'm 2 meters from the main device

[@HelpCloud]

Up to date on the latest software?

[@DarkClient69]

Hey there my ex girlfreind took my email and changed the password so i cant acsess it how do i sing in with a new email

[@ByzKing]

None of these settings are in the app anymore. We can no longer disable 2.4 GHz and 5Ghz to only allow 6E.

[@brazeagle]

DECO kicks out my ALTICE modem/router WiFi…not good.

[@alvinrongcal9239]

Inability to set the channels and inability to set SSID for 5 ghz makes this wifi worthless, imo

[@MugivaraLuffy]

Deco is crap, you can't change the source of the unit, if you have 3+ of them. and it connects to main with low signal, instead of the closest. . Don't ever buy it.

[@HelpCloud]

All my devices roam just fine. You can check the settings to very the fast roaming is enabled.

[@davepearce37a]

It nothing to do with fast roaming? Ie: a deco which is maybe 50 ft away from Main Deco (Ethernet ) still connects even with a very poor signal instead of connecting to a satellite deco sitting just a few feet away that has full bars??

[@jenspettersen7837]

Seems like I can't do it without an app... Deco sucks!