Chat with ChatGPT in real time via ServiceNow portal using Virtual agent configured with Flow action

We have one video -How to build ServiceNow interface(Virtual Agent) to chat with ChatGPT in real time - Part 1 ( • How to build ServiceNo... ) published last week.
As a part 2, I used Flow Action of Action Designer to configured REST integration and configured the flow action in Virtual Agent so the user is able to chat directly with ChatGPT in real time.
Key words: REST Integration; ChatGPT; Flow Designer; Virtual Agent; ServiceNow and Employee Center Pro Portal.

[@mai94113]

Hi John, this video is very helpful. I have a question. I have integrated Servicenow Virtual Agent to AzureopenAI chatGPT and I'm using Generative AI controller Spoke this is perfectly working for Generic prompt, Summarize and QnA. Now my requirement is to first search the user's query in Servicenow Ai search then send that result to AzureChatgpt. let azure process it and then display the response to the user in Va. Can you give a demo on how to achieve this? Thank you

[@jz7865]

I don’t. There is oob AI Search topic that may help you. If you can share your work so I can take a look

[@4_Haters]

Hello, I am also trying to integrate virtual agent with webex I got positive response on GET & POST methods but confused how to link webex chat and virtual agent if you already acheived can you please share Doc?