Checking cam timing without engine disassembly.

If you're looking for an inexpensive, 4 channel scope, that does an amazing job. Here is a link to the autel mp408 that I used in this video.
Check out my amazon affiliate link to help the channel:
www.amazon.com/shop/voltagedropdiagnostics
I'd like to thank a gentlemen by the name of Justin Miller for uploading a plethora of known good waveforms. Without his contribution to the industry, it would be a lot harder for obtain these quality known good waveforms.
The views and opinions expressed are in these videos are my own, and have not been reviewed or approved by my employer, and do not necessarily represent the views and opinions on my employer.

[@VoltageDropDiagnostics]

Check out my amazon affiliate link to help the channel: www.amazon.com/shop/voltagedropdiagnostics

[@jwilkers1]

The customer is using his only diagnostic tool...his wallet. Funny thing is, wallets don't know anything about cam crank correlation or in-cylinder pressure waveforms.

[@VoltageDropDiagnostics]

Very true, but his wallet is now a lot lighter lol

[@jwilkers1]

That's what tends to happen in my shop

[@HouseCallAutoRepair]

Sounds deserving...

[@pl5882]

Scotty Kilmer told him that he needed to replace the PCM....the car god has spoken🔱

[@everytoolashammer9427]

That channel is a joke. The guy isn't even a repair tech 😂

[@weldingjunkie]

r c so true lol

[@VoltageDropDiagnostics]

HAHA! Yeah. Good 'ol Scotty lol

[@SuperMarioDiagnostics]

Excellent video pj. Shame the customer declined after all the overwhelming evidence

[@VoltageDropDiagnostics]

I didn't expect him to fix it. After 4 other parts were replaced, he was in too deep to admit defeat lol.

[@SuperMarioDiagnostics]

Voltage Drop Diagnostics sucks how the misdiagnosis of others tapped him out and left him with nothing left to be able to actually fix it. Happens all too often. Maybe next time he'll take it to you first

[@ralph3000]

What more proof does the customer need, sounds like pay me now or pay me later deal. Great job with the labscope.

[@VoltageDropDiagnostics]

Thanks Ralph. I think the customer has no idea what he is getting involved with and thinks he may be able to diagnose it himself, just like he thought he could diagnose it himself.

[@JAERepair]

Had customers like that as well. I figure they have some pull with having the work done as a warranty somewhere else or just too stubborn to admit they made the wrong call. Regardless, i always wish them well and ensure I've done my due diligence as an auto tech professional. It can be thank less work. But I'm glad you're showing that professionals like yourself still go the extra mile. Great Video.

[@VoltageDropDiagnostics]

Yeah, I wish him well, too. But I also hope he learns a lesson. People don't fully understand what it takes to be a great diagnostician. Its hard work, and long hours of studying and reading. And I know far, far better techs than myself, so I'm just trying to get to that level myself.

[@zach914v8]

Sounds like that guy is getting ready to reload his parts cannon, lol. Great vid man, enjoyed it.

[@VoltageDropDiagnostics]

Yeah, I'm not sure if it is the customer, or another shop. Regardless. I do feel like regardless of who is at fault, they need to learn that this isn't of way of doing it lol.

[@lovetolearn5253]

The sad part is he probably got burnt by a few shops in the past. I've seen customers like that and most of the time it's because they've been screwed.

[@haywardsautomotive6156]

Nice diagnosis PJ and teaching your apprentice different non-intrusive diagnostic methods. With the customer declining a diagnosis I wouldn't have given him any diagnostic info to take back to the other shop. Let him learn the hard way the difference between a good diagnosis from an experienced tech and a bad diagnosis from an inexperienced shop. If someone else is going to get the job then the customer needs to pay you for the diagnosis!

[@picoboo5048]

Bingo, do what you need to to learn, but if they don't want to pay then no info from me.

[@VoltageDropDiagnostics]

Generally, I would agree. But I had to do a 35 minute handshake on the computer to get the car to start after replacing the ECM. and while the handshake was taking place, I installed my probes in cylinder and on the cam and crank sensor. So I felt as if I was sort of getting paid diag, plus I was helping my apprentice. In most other situations, I would have held onto that info, too. But I wanted this guy to see that it truly is possible to diagnose a vehicle properly, without guessing. I even told him that I filmed a youtube video on his vehicle lol.

[@haywardsautomotive6156]

@@VoltageDropDiagnostics Every situation is your call but as an owner when a customer refuses a diag and wants me just to install a part that's what they get. I install the part and if it didn't fix it I just did what the customer requested. I have a lot of $$ invested in tools, diagnostic equipment & shop equipment to give away diagnostic fees plus you get good at reading customers and know the ones that will go somewhere else after you give them the free diagnosis. Working at a dealership you have no overhead plus from what I understand from my Toyota dealership mechanic neighbor Toyota provides the Pico pressure transducer kit to their technicians and diagnostic scanners plus provide your tools and tool boxes. His personal tools and boxes are at his house b/c the dealership provides them. Love your videos and diags just a difference in opinions as a shop owner when it comes to diag fees.

[@VoltageDropDiagnostics]

@@haywardsautomotive6156 No, I actually 100% agree with your opinion. I also feel obligated to teach my apprentice, so that he doesn't turn into a hack lol Toyota did send the dealers a WPS but i have owned mine for over a year now. And I wish they bought me my toolbox lol That would be sweet. But I 100% agree with you. Normally, I wouldn't have hooked up a single tool. But there were other factors in play for me on this one.

[@haywardsautomotive6156]

@@VoltageDropDiagnostics Understand other factors in play and your apprentice is lucky to have you training him. If he absorbs what you are teaching him there is no doubt he will become an outstanding tech with your diagnostic skills. The Toyota dealership my neighbor works at each bay is set up with designated space allotments and they basically provide everything needed which works out good for new techs. They will have identical tools & diagnostic equipment as the tech next to them without spending any of their personal $$. They have an allotted open space for some of their own equipment but it is limited. The disadvantage is if a tech has his own big box and previously worked at an independent shop and lives in an apartment and have to pay storage fees but that could be an advantage also. This is a fairly new Toyota dealership but they are big on training according to my neighbor which is great. Keep the videos coming!!

[@markferraro5250]

great job PJ YOUR SCOPE STRONG keep em coming

[@VoltageDropDiagnostics]

Thanks Mark!

[@hassanissa9741]

Great job,very smooth work

[@VoltageDropDiagnostics]

Thanks Hassan!

[@TheDisgruntledMechanic]

nice! I can't believe, for lack of better term the ignorance of some customers! But I am sure he will SAVE money by throwing more parts at it! I wanna come be your apprentice!

[@VoltageDropDiagnostics]

I agree. I really wish that I could easily explain to non mechanics, the difference between a true technician and "Pete from down the street"

[@arthurfricchione8119]

Great video. Sometimes you can’t fix stupid. He pays for a computer and then doesn’t want you to fix his car. Man is he pushing his luck. Have a good one Artie 👍👍👍you Justin and Paul Danner Mario and Cody’s auto diagnostics and a couple of other techs are the best. Where are Justin’s know good wave forms? Paul Danners book and classes are excellent. Thanks for sharing.

[@VoltageDropDiagnostics]

Justin puts a lot of his known good waveform on a facebook for known good waveforms.

[@davidlopezkk5mt229]

What channel does Justin have? If there’s an additional source for diag videos I need all I can get ha ha.

[@VoltageDropDiagnostics]

David Lopez KK5MT I’m not sure that he has an active KZbin channel anymore. But he is very active on Facebook automotive groups.

[@flatratemaster]

Great one PJ, sad that he wouldn't let you fix it right

[@VoltageDropDiagnostics]

I was sad that he wouldn't let me officially diagnose it! I guess he wanted to roll the dice, again.

[@HouseCallAutoRepair]

One of these days, I'll be comfortable enough with my Verus to start trying this stuff.... I LOVE IT!

[@VoltageDropDiagnostics]

Once you try it, you’ll realize that it isn’t hard at all! Give it a try on a known good car just to practice!

[@mugsymydog]

Have you used your pressure transducer with the Autel ? I am getting ready to pull the trigger on a stand alone scope. I am currently using my verus but I just can't wrap my head around the zoom function being backwards and I waste a lot of time trying to get a capture I can compare to another. Thanks again

[@VoltageDropDiagnostics]

I haven’t tried the autel scope with a pressure transducer. If i get free time, I’ll try it out though.

[@kennedysgarage3281]

Nice diagnosis, customers can be very silly at times. But it’s his problem 👍

[@weldingjunkie]

Boom Mic drop! Great job brother. Def helps with cam / crank and in cylinder. Is timing off due to jumping teeth?

[@VoltageDropDiagnostics]

I'm not 100% sure if the timing chain jumped a tooth, or if the timing chain stretched. Most likely the guide on this engine broke and caused the chain to stretch.

[@unclemarksdiyauto]

Customer: i don't want it fixed properly and at a reasonable price, I just want to replace everything until it it works, money is no object!

[@VoltageDropDiagnostics]

Exactly! This is what it feels like sometimes haha

[@codysautodiagnosticsprogra8706]

Nice work PJ

[@VoltageDropDiagnostics]

Thanks Cody!

[@billsmith2212]

What's really scary is if another shop actually believes the computer is bad . What happens after that is put in and the car does the EXACT same thing ? How do they get away with it ? Or the BETTER excuse " the car can't be fixed " . What's wrong with the car- " I don't know " . " It's old " . There is only ONE question " will it fix the car " ?

[@venomx4093]

When this customer brings it back wanting you to fix it, charge him a PITA fee as well. Pain In The Ass fee.

[@VoltageDropDiagnostics]

Surprisingly, he hasn't been back yet. Maybe he seen the video? haha

[@philh9238]

The autel scope doesn’t look half bad especially with zoom in function not zoom out function like snap on! No scan data for desired vs actual timing? Also I noticed in all data Toyota gives a lot of oscilloscope patterns In code details. Unlike ford gm Chrysler

[@VoltageDropDiagnostics]

The autel scope is a very good scope. It isnt a pico scope. But it does a very good job. As far as toyotas oscilloscope patterns. Be careful using those. They do show what a waveform should look like. But you can't truly use them for known goods when comparing cam and crank. Ive seen many people burnt trying that.

[@autorepairbymike1356]

Gotta love know it all customers.

[@FirstLast-tx3yj]

Thank u for the video. I have my honda Cbr1000 motorcycle engine getting rebuilt. In summary the engine got rebuilt - the pistons are hitting the exhaust valve -the compression is 157 instead of 150 -the engine dropped a valve after 50 miles Another engine is being build by the same rebuilder but still same problem which is bad camshaft timing. Can I use this tool to fix the engine myself? How in your opinion should I go about it I dont want to let any builder fix it past engine assembly. Appriciate it man great work!

[@kirkabrahamson1148]

Great video PJ on 2 ways to verify timing. Obviously variable valve timed engines would require further diagnosis. Based on the evidence you had I'm guessing the customer either had no money left for further diagnostics or he is a complete numpty 🤣🤣🤣

[@VoltageDropDiagnostics]

Yeah. This could have been a stuck VVT gear,or a stretched chain, jumped tooth. A fully advanced exhaust gear would have put the timing right at 120 degrees after TDC, so it was close. I probably would have needed to remove the valve cover to be 100% sure.

[@rwrobs777]

PJ, I want to do a cam/crank on my 2016 4 Runner (1GR-FE) with my Pico but what is the easiest way to access the ECM ??…the CKP is buried above the AC Compressor…I know on earlier Toyotas it was behind the glovebox…thanks !!

[@High_Tech_Mountain]

Great video PJ, too bad the customer didn’t want it diagnosed. But the proof is in the captures! Thanks for sharing with us!

[@VoltageDropDiagnostics]

Thanks Angel! I’ll see you in 2 days! I’m excited lol

[@Ikenik735]

Nice video with autel scope. I bought also autel scope

[@VoltageDropDiagnostics]

Yeah. I really like that scope, too!

[@kevincampbell8298]

LOL He is going to throw a ton of cash at it out of ignorance! He should have listened... But hey he knows... LOL

[@pigeonsil240sx]

im new to all this,would looking at scan tool data under spark advance show bad cam timing?

[@ernestdamo677]

Good morning, please how did you get your calculation on the degree

[@ignacioorduna176]

Very good video I have a question for you. I just purchased the Aurelio scope and I am not getting clean signals like you do you have any idea of what it could be the signals seem to have a lot of interference thank you

[@VoltageDropDiagnostics]

Quality scope leads make a difference. But im not familiar with the aurelio scope. Do they have a filter that you can apply to the waveform to reduce the noise?

[@8power0]

GREAT VIDEO AS USUAL , COULD YOU NOT USE AN IN-CYLINDER TRANSDUCER WITH AN IGNITION SYNC PROBE ON THE SEEM CYLINDER TO PROVE OUT TIMING ON THAT BANK OF CYLINDERS . JUST WONDERING WOULD THIS TEST BE ACCEPTABLE HOPEFULLY IN THE FUTURE WE ALL CAN SEE YOU PERFORM THE TEST SO WE ALL COULD SEE WHAT IT LOOKS LIKE . THANK YOU SO MUCH FOR YOUR TIME WE TRULY APPROPRIATE IT SIR .

[@VoltageDropDiagnostics]

I'm not 100% sure how far the engine needs to be out of time before it starts affecting when the ignition fires. Next time I get one with bad cam timing, I'll try.

[@8power0]

IT'S ALWAYS GOOD TO GET A REPLY THANK YOU !@@VoltageDropDiagnostics

[@hddm3]

Awsome and you have proof. Let him spend more needless money. Get payed for what you did and send them down the road

[@albertsautodiagnosticsllc2130]

Do you tap into the crank sensor for that

[@VoltageDropDiagnostics]

No. Generally I get all of the timing sensors right at the ecm. Since they’re all in one place.

[@joshuawood6588]

Great video. I had a few broken guides causing stretched timing chains. Only computers I replace are right off the truck from the factory or Corrola SSC.

[@VoltageDropDiagnostics]

Me too! That top chain guide? Thats the one I always fine broken. Im not sure if the stretched chain causing the guide to break or the broken guide causes the chain to stretch. But I always find both the chain and the guide has failed.

[@mansouralblooshi3004]

Thanks for sharing PJ. Stupidity has NO cure.

[@MasterChief-sl9ro]

He is going to do the job himself... Nothing new. As they pay for the diagnostic to avoid just replacing parts.

[@VoltageDropDiagnostics]

I truly hope he doesn't attempt the job himself. I may be putting an engine in it here soon if he does attempt it.

[@MasterChief-sl9ro]

@@VoltageDropDiagnostics Why I have so much work. They tried too do it themselves. Got a 2017 Ford Edge. They tried to change the plugs. One plug the threads stayed in. The rest of the plug come out. I'm drilling it out right now. As Ford has no known fix for the Eco Boost with this issue. So I broke out the Ford Triton kit. I warned them. This might not work on 4 valve heads. But I would still have to remove the head and replace it. So what the hell...I'm going to give it a shot. Got an update. Using the Calvan Triton spark plug kit. I got the new insert in there. Nice and tight. Big issue is drilling out the old spark plug threads. They are hard as stainless steel. So I use a carbide bit and it went fast. Then finished boring out the hole. Tap new threads. Install insert with plug. So it saved having to remove the head. Just take it slow. The 2.0 Eco Boost turbo is not a 4" stoke. It's 3.2" so don't let the depth gauge of the set bottom out...

[@thebaldmechanichardatheari1124]

Customers always right even though they are wrong!!!🇨🇦

[@BDauto86]

Your freaking kidding PJ. The guy brought it to a Toyota dealer And was Advised by the shop foreman and still declined? Unbelievable Good video tho brother.

[@VoltageDropDiagnostics]

I was pretty mad about the situation. I hope he does get his car fixed. I also hope he learns a lesson.

[@BDauto86]

Right, good positive outlook brother. That's the thing about running your own place, you gotta take the good with the bad. I can appreciate the fact you figured out what was wrong with it anyways.

[@PaulysAuto]

Excellent job showing why we charge for our time Pat! Blows me away how people think sometimes!

[@VoltageDropDiagnostics]

Thanks man!

[@markferraro5250]

Excellent video VDD. Scope is a truth teller one thing to be aware of is that the missing notch on the crank sensor signal is not TDC. If you put the WPS in cylinder 1 on channel a and the crank sensor on channel B. On a good Toyota you will see that. All the best to you

[@VoltageDropDiagnostics]

Yeah, i knew that. I just don’t know what else to call the missing teeth portion lol

[@goodautodiagnosticsllc7475]

Good quick video PJ and proving the fault with in cylinder and waveform. The exhaust hump is a good indication of the exhaust timing being off as well.

[@VoltageDropDiagnostics]

Thanks! I agree about the exhaust hump. I knew instantly that the engine was actually out of time after seeing that.

[@duanedonaldson2262]

Awesome video with the 2 different ways to check cam timing. Thanks for the known good waveform and the 2 waveform comparisons. I wish that based on this engine and the number of teeth of the timing gears that you could let us know by how many teeth the exhaust was off by, much appreciated.

[@VoltageDropDiagnostics]

I dont remember exactly how far this one was out, without rewatching the video, but there are 36 teeth on the crank reluctor. So for every tooth, its 10 degrees of crank rotation. Or 5 degrees of cam rotation

[@nelsonnarciso1791]

Well done buddy

[@VoltageDropDiagnostics]

Thank you.

[@alexklaus8438]

Was the know good compression waveform from Mario's Accord video 😂 great job as always bro!

[@VoltageDropDiagnostics]

😂🤣😂🤣 that’s funny. I stole his known bad lol. I’m pretty sure they were identical lol

[@DylanRabier]

Great video PJ. Thanks for showing us some waveforms 👍 Now let the customer swap some parts until he comes back crying for help 😆

[@VoltageDropDiagnostics]

Haha. Exactly!

[@trublue2319]

That was good

[@VoltageDropDiagnostics]

Thanks!

[@bartscave]

How can you tell if you’re 20 degrees off compared to the possibility of a cam phaser not releasing all the way?

[@VoltageDropDiagnostics]

It’s possible. Cam timing for that exhaust is 60 degrees to 20 degrees BEFORE Bottom dead center. So 120-160 degrees after top dead center and I was right on that edge. An active test of the VVT system could have proved, or disproved that.

[@mugsymydog]

Does the autel have the cursors that show the 720 degrees like the picoscope has ? Thanks

[@VoltageDropDiagnostics]

Yup. They were added with one of the newer updates. Something I just recently learned myself.

[@richardcranium5839]

deja vu just the other day i watched a video on this subject. nice to see another one. just curious how many miles on it??

[@VoltageDropDiagnostics]

Mario's video? His video was great! There was 180,000 miles on this one.

[@geoffrwelsh]

so many people are too stupid to own a car.

[@MrEvo07250]

By any chance can you show on your videos how to set up the pico scope with the connector or ECM and what setting to use on the pico. Thanks great videos.

[@VoltageDropDiagnostics]

Check out my latest video!

[@wyattoneable]

That took a little math and a great scope. That is a great price, thanks for the link.

[@VoltageDropDiagnostics]

No problem. I use that scope anytime I need more than 2 channels.

[@bergtechautomotive8886]

Just bought the Autel MP408 as well. Newer to scope diagnostics but am trying to absorb as much as I can. You've got a new sub...many thanks for sharing your knowledge and helping us learn. BTW: Anyone who can say, "One computer was my fault" is someone worth listening to. We've all been there but acknowledging our mistakes and willingness to learn (and then share that with others) is called character. Not much of that in this industry any more. Good to see there are a few guys left that can own up instead of letting their ego get in the way.

[@billyyoder8171]

Thank you Patrick. Good job again. Have a blessed and safe week.

[@VoltageDropDiagnostics]

Thanks Billy!

[@pisanski]

Hey pj great video. Where can I go to fine know good wave forms?????

[@VoltageDropDiagnostics]

It’s a Facebook page called “automotive waveform exchange”

[@andrewk778]

Always interesting and informative. Sometimes the hardest part of auto diagnostics is understanding the customer. Thank you for sharing.

[@VoltageDropDiagnostics]

I hear that! I don't understand customers who gladly throw hundreds of dollars in parts at the car, instead if paying a diag fee and knowing exactly what the car does need.

[@rob7hg]

The most difficult repair? Trying to fix the nut behind the steering wheel.

[@SAAutoRepair]

So, what you're saying is, me and you need to find a group deal on a couple of Pico 4425's? Sometimes the customer doesn't want our opinion....they want to hear their own opinion in our voice.

[@VoltageDropDiagnostics]

I’d love the 4425. But the autel does so good for what I need 4 channel for that it’s hard to spend the money on one lol

[@juanrodriguez-ry6yt]

Brig back the timing belt or at least get rid of those bike chains.

[@VoltageDropDiagnostics]

I miss those timing belts! Those were good jobs, replacing those.

[@stanmashkevich3026]

Thanks for sharing your videos, they're very informative! I have a question regarding my niece's 2002 Camry V6. During acceleration, the engine severe severely to the point where the car is practically undriveable. It has new AF sensors as well as a MAF sensor. It has no codes stored in the ECU. If you've ever come across a similar issue on an older Camry, any pointers would be greatly appreciated! Thanks

[@VoltageDropDiagnostics]

You said the engine “sever severely to the point” lol I’m not sure i understand the question. Lol I assume you’re saying it lacks power on acceleration?

[@stanmashkevich3026]

@@VoltageDropDiagnostics Thanks for getting back! I don't know what I was thinking when I was typing.. The engine severely surges as you're trying to accelerate. Thanks in advance for any input.

[@VoltageDropDiagnostics]

Stan Mashkevich do you have a scan tool that displays live data, and graphing? I’d start by looking at the throttle position sensor to see if there are any drop outs when pressing down the gas pedal. If that looks good, I’d then look at the idle air control motor, and see if that’s sticking.

[@stanmashkevich3026]

@@VoltageDropDiagnostics Thank you for getting back! I do have a scan too that can display live data. I will definitely check that this weekend.

[@trublue2319]

Yes sir

[@trublue2319]

More autel scope videos

[@kennygrant69kg]

Loving your work as always 👍🏻 😃 You mentioned that you rarely see ECU failure on Toyotas..... I'm in the process of trying to get to the bottom of a no com issue with the ABS (skid control) module on a 2008 Prius. (ABS VSC lights on dash and brakes feel like they are only working hydraulically with no regeneration) I've got C1643 and C1644 DTCs stored in the Parking Aid module. Powers and grounds check out at the ABS module and I have a decent looking CAN signal at the module also. What have I missed? I don't want to make the call on a bad module and regret it! If you have a moment to let me know your thoughts it would be hugely appreciated! Keep up the great work. Cheers

[@VoltageDropDiagnostics]

I should have specified “i never see bad ENGINE computers go bad” I’ve seen more than a handful of the ABS modules around that year fail. If you did your checks. Have faith that they’re right.

[@kennygrant69kg]

@@VoltageDropDiagnostics many thanks for getting back to me 👍🏻 Great, I'm going to just double check the powers and grounds under load to be sure and then call the ECU. If I could ask just one more question...... Do these skid control ECUs need any kind of coding or are they just plug and play?

[@VoltageDropDiagnostics]

I’m fairly certain that they’re just plug and play.

[@kennygrant69kg]

Brilliant, very many thanks for taking the time to answer my random questions 👍🏻

[@kennygrant69kg]

Quick update. The skid control ECU has been swapped out with a good used unit and all is now good 😃👍🏻 Thanks again for the advice!

[@danpereira6009]

Great job. I just ordered my wps

[@VoltageDropDiagnostics]

You'll love it!

[@charlietorrez699]

Great video!

[@VoltageDropDiagnostics]

Thanks Buddy!

[@nelsonnarciso1791]

Wondering I'd you have any recommendations on where I can find learning of scope patterns how to read intake AMD exhaust valve open times etc Thank you. Great video

[@VoltageDropDiagnostics]

There is one person, and one person only that I send people to if they want to learn in cylinder waveforms. And that’s a guy named Brandon Steckler. Where are you located?

[@nelsonnarciso1791]

@@VoltageDropDiagnostics yes I've heard alot of his name .. he runs training courses right. You guys lucky to have him ..I'm up here in Toronto Canada.

[@VoltageDropDiagnostics]

nelson narciso I’d bet that if you got a big group of people together, that he’d travel to train you all. He just went to the UK a few months back because his class was in such high demand over there.

[@nelsonnarciso1791]

@@VoltageDropDiagnostics wow that's impressive. Unfortunately not alot of mekaniks up here like are like me and are willing to keep learning .. I'd loved it.

[@campen777]

Voltage Drop Diagnostics ... I was at his first uk class and he was awesome .im 65 nxt year and learn something every day . Keep up the good work 👍

[@rickcoleman8903]

Do these have phasers that can affect the timing?

[@VoltageDropDiagnostics]

They do, and it’s possible that this could have had a stuck cam phaser. An active test could have been performed to prove that they do, or don’t work.

[@CubasAutomotive]

Lol... oh customers. ... totally clueless sometimes.

[@VoltageDropDiagnostics]

Yeah. But it’s not their job to know, right? They just know that “we” charge $120 and Autozone charges $0 They’re clueless to everything else.

[@CubasAutomotive]

@@VoltageDropDiagnostics this is true. Very frustrating.

[@angsdoordecorandmore9132]

🚙🖤

[@nickmayo2974]

Part of me wonders if he was simply embarrassed at how wrong that PCM diagnosis was. My guess is that he will review the free diagnosis you gave him and do the repairs at the cheapest place he can find. Oh, and it's the same with Honda/Acura on computers. I've done maybe 4 or 5 PCMs in my career also. People who jump to PCM likely are throwing in the towel and don''t want to diagnose a problem anymore. Then recommend the PCM "as the next step to rule it out" and hope the customer declines and the car goes away.

[@VoltageDropDiagnostics]

I have a feeling that he is going to do exactly what you just said. And thats fine. But I also wouldn't trust a shop that couldn't properly diagnose my engine light, to then go and properly do internal engine work.

[@nickmayo2974]

@@VoltageDropDiagnostics agree 100%

[@chrispompano]

Too bad you couldn't have brought the customer in the shop to give him a crash-course!!!!!! Or at least showed him the difference between a known good "EKG" and his car's "A-Fib" pattern. People will believe Dr.'s so why not be able to show the customer what's going on........or, send him this video to talk it over with his cardiologist!!!!!!

[@VoltageDropDiagnostics]

That’s funny. Yes. People do believe everything a Dr says. But unfortunately us techs are still looked down upon by the public. They remember their dad fixing his car in the garage, and think it’s the same now. But Drs are looked up to. Heck, parents always tell their kids to “be a dr. Or be a lawyer” It’s rare for parents to say “go and get a job in the trades”

[@chrispompano]

......AND I BET THE CUSTOMER WAS A DOCTOR !!!!!!!!!!!!! I never trust what a Dr. says. Been screwed over every time, and even 5 min. ago dealing with the office staff for an emergency apt. Dr.'s & Lawyers......THE WORST!

[@davesterl]

Some people you just cant help pj

[@VoltageDropDiagnostics]

I hear that lol