Рет қаралды 34
Tickets Overloaded on the Service Desk? The Reason Could be Undiagnosed Tickets
Half-informed tickets often get out of control!
So the Solution?
DiliGenie!
DiliGenie Improves:
🎟️Ticket Performance
✅Closes Tickets Without Escalation
Locate Tickets Instantly on Dashboard & Get GenieBot to Write Solution
Use Huge Knowledge Base to:
Resolve Issues Before Escalation
Ensure Employees Get Back to Work
Parent-Child Tickets Let You Look at Related Tickets Together
Get Them Resolved as a Single Unit
Apart from this:
You can Create Auto Tickets
Use SIEM Tools for Further Analysis
Migrating to DiliGenie is Simple!
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