Question: I have 2 VA's that were being used with a dashboard with an existing ISP. Since then, we have gone with a new ISP and part of the package of using it, we get Umbrella. With that being said, the old dashboard is no longer available. The new dashboard did not automatically populate / show the existing VA's even though they are working just fine. How do I get these existing VA's that were in the old dashboard (no longer available) to show in the new dashboard? Do they need to be re-registered or??? I appreciate any insight you can give me in advance. Thanks.
@NetworkWizkid3 ай бұрын
It sounds like you've got a new Umbrella tenant based on the new subscription. If that is the case, configuration from previous tenants are not transferrable and therefore that's why you cannot see the old VAs. The old VAs should be removed and you should configure new VAs for the new Umbrella subscription. I hope that provides some more clarity and thanks for watching.
@jjcrips49283 ай бұрын
Thanks for the response! Appreciate your time! Standing up new ones today!!