City of Ventura launches Ventura Connects app

The City of Ventura is introducing Ventura Connects, a new online portal that makes it easier for residents to report issues like potholes, graffiti, and debris. This platform improves accessibility to request types, visibility of requests and reports, and provides real-time updates.
Ventura Connects offers a mobile-friendly design that allows community members to report issues conveniently from any smartphone, computer, or tablet. Features include photo uploads and GPS-tagged locations for accurate reporting, helping staff accurately identify the location of each request. The platform is accessible 24/7 and provides registered users real-time status updates by email and text message notifications.
Users can submit service requests anonymously or create a free account to track requests and see updates. Ventura Connects is available as a mobile app in the Apple Store and Google Play, and requests can be submitted online.
In addition to Ventura Connects, the City has also introduced NextRequest, a new public records management system to enhance responsiveness and consistency in handling public record requests. Community members and media partners can make public records requests and view completed requests through the City’s website at CityofVentura.ca.gov/RecordsRequest. Public records requests submitted before the implementation of NextRequest will continue to be processed and do not require resubmission.
To learn more about Ventura Connects, visit the City of Ventura’s website at CityofVentura.ca.gov/VenturaConnects.