Cleaning robot Miele Scout RX2 fails to activate its wifi

It was not possible to pair the robot with the Android app. After connecting with Miele and the robot's wifi, the app just wouldn't proceed. Hence, the robot was returned to Miele for repair.
The Miele repair shop found that the bumper and a sensor had a malfunction and exchanged these parts. However, they were unable to conclude on the pairing malfunction. They returned the robot with hardware repairs only.
Now that the robot is back, it will not even activate its wifi, as seen in this video.
Excepted behavior for robot with activated wifi:
1. Switch robot on an have it boot.
2. See the wifi LED flash.
3. Wait a few seconds for the wifi LED to be continuously on.
4. Then connect the smartphone to the wifi network announced by the robot. The app does this in the background.
Forced activation of wifi as described in the manual and demonstrated in this video:
a) Push the wifi button on the remote.
b) Optionally, push the home button on the robot for more than two seconds.
Actual behavior of the robot in its current state:
1. The wifi LED flashes for exactly one minute.
2. The display is completely switched off.
3. No wifi network is announced. Wifi is off.
The robot uses a USB wifi module hidden inside. The module was removed and put back in place. This however did not help resolve the issue.
To speculate, the communication software-hardware co-design of Miele's Scout RX2 is not mature. Too bad, that you can only make use of the robot's advanced options if you have it paired with their app.

[@zengoelectricslimited6744]

Stuck in a loop here, Miele - even after resetting the RX2, I can get to "Pairing" in the display but cannot persuade the device to join the network.

[@haraldhetzner4294]

How is it performed? I can't find an explanation about a factory reset in the manual that was supplied. The Miele service hotline didn't tell me either.

[@MeijaJanis]

Miele did very poor job with this app. I was able to connect to wifi, but I can not start robot if I am not connected to home wifi, in this case it just stops being smart robot, since it has been released for a while now, I do not see any app updates to fix this issue. Performance seems ok.

[@Mastahh13]

The Factory Reset doesn't help? It looks like that it was incorrectly configured before.

[@haraldhetzner4294]

Finally, I was able to perform the pairing after finding on the internet how to reset to factory defaults. The paper manual that was shipped with the robot is missing an explanation on how to reset. Obviously, Miele corrected this for newer versions of the manual. Their support does not seem to be aware of this. After resetting the robot, it was possible to activate the wifi. However, it took several more resets to factory defaults and a re-installation of their Android app until the pairing process could be completely accomplished. All of the other tries let to a situation where it was impossible to proceed because either the wifi-enabled robot would not stay in the pairing mode or the app would continuously throw an error when trying to proceed to the next step. So my conclusion is that they did not design a robust pairing process, but build in bugs that may lead to an inconsistent state of the pairing process, where the only solution is a complete reset.

[@djpixer3966]

Nice written - but what is the instruction of the factory reset???

[@nassirhamidi1670]

Hey i had the same probleme u mast rest the setting at first like this kzbin.info/www/bejne/jofJo3yIfNyBqNU after resting it will be done