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I'm generations in the workplace expert Karen McCullough, and I am excited to announce that I am the closing keynote speaker at the 2023 NARPM National Convention. My keynote, It's Not Personal, It's "Generational has the power to transform the way you approach not only your team but also your diverse customers. I will dive into the influencers of different generations and how they shape the way we think, act, and relate. Each generation brings a unique set of values, expectations, and communication styles to the table. It's important to understand that what motivates one generation might not resonate with another. By understanding and leveraging these generational differences, you can create a harmonious and productive work environment.