TOP 70 TECH SUPPORT Interview Questions & Answers, Help Desk, Desktop Support, Net Admin, Sys Admin.

[@Moki969]

Thanks man, I got my first service desk job thanks to this video! I'll make you proud.

[@evonneyoung7183]

Hey I know this is a bit late but did you land a remote or an on-site role? Are u still there?

[@Cobuman]

TOP 70 TECH SUPPORT Interview Questions & Answers, Help Desk, Desktop Support, Net Admin, Sys Admin. My equipment: www.amazon.com/shop/cobuman Like on Facebook facebook.com/cobuman Tech and Science Articles: CosmicNovo.com goo.gl/W5rVa9 Discord: discord.gg/hSCkeR4

[@thecodybanks112]

Kudos to you on making this. You covered more in an hour than I learned in months of college.

[@Cobuman]

Thanks! Yeah, it goes like that sometimes. I don't recall learning much in college either.

[@tinakarner5938]

He's always making videos like this, I learn more here than I have in two years of IT College

[@Mr.Coffee117]

I know this video is 2 years old but i have a desktop support specialist interview coming up and this is helping me refresh what i already know and what i dont know. Thank you for taking the time to make these videos.

[@Cobuman]

My pleasure. A lot of stuff is still the same. I have a video from 2015 that people still watch and benefit from. Good luck with the interview.

[@Mr.Coffee117]

@@Cobuman I am watching as many videos as i can till my interview my interview will consist of a mixture of software, macOS & Windows operating system, hardware, networking, and customer service questions and scenarios.

[@Cobuman]

@@Mr.Coffee117 Great idea.

[@kinjalpatel1285]

Did you get that job? What questions did they ask you?

[@alexandrutimis7846]

11:50 - What is DHCP 16:11 - What is DNS 17:45 - What is VPN 19:12 - What is PING 20:04 - What is Group Policy 33:25 - Types of Email 35:03 - What is Proxy 36:03 - What is Loop Back 39:50 - DNS issues and Tracert

[@somethingtolearn5646]

Thanks alot man

[@galax23k]

thank u

[@Smooky_SOA]

The goat is you

[@jonwhite3422]

This is a great video. I had an interview a couple of weeks ago which consisted of 4 questions, all of which were covered in this video. Still waiting to hear back from that one but received 2 job offers today. Fingers crossed. Thanks again, Cobuman.

[@Cobuman]

Very nice! I'm glad my video is helpful. I wish you best of luck and pick the better job. ;)

[@Smooky_SOA]

What questions they ask you ? plsss🥲

[@Smooky_SOA]

If you remember ahaha

[@ravimalvathkar7028]

What was the job role you had applied to?

[@kabelopuso6677]

This will help get my dream job on Tuesday going for computer technician interview God bless me

[@Cobuman]

Best of luck!

[@omaranwar9459]

Did you get the job?

[@maurice2014]

How did it go?

[@hikikomori6956]

Thanks for sharing these. While these questions are easy to google, and in the actual job you are probably allowed to google them, it leaves a bad impression to the interviewer to say "oh I don't have the exact command but I can google it!" (learned this the hard way)

[@Cobuman]

You're right. It's better to say you can perform the troubleshooting, and if they ask for a specific command-which you don't remember... explain what the command does which confirms your knowledge. Of course, you can't do the job properly if you are going to google everything, that goes without saying. It's matter of efficiency.

[@byrongrimsley500]

Thank you for this video I have a network support technician job interview tomorrow so I'm going over some things to prepare

[@Cobuman]

My pleasure. Best of luck.

[@jacksonvillereclaimedwood6709]

Thanks!

[@Cobuman]

My pleasure. Glad you enjoy it. Thank you.

[@Infiniteeyes121]

Thank you so much for your video's. I have a big interview coming up and this was the best refresher.

[@Cobuman]

My pleasure. Good luck Victoria! 😁Here is a star for good luck.

[@IDK-kv8ob]

How'd it go?

[@francisfrancis1153]

Cobuman deserves 1 million subscribers. I remember when you started.

[@Cobuman]

Thank you Francis! I appreciate that.

[@sadafkhan1319]

Thanks so much. I han an interview today, and you covered all of them. And thanks to you, I managed to answer all of them. Let's see by next week how it went. But I am confident if they give the job to someone else, it will be merely due to experience, as Thanks to you I was not nervous regarding the role.

[@Cobuman]

I'm glad my video helped you. I hope you get the job. Best of luck.

[@sadafkhan1319]

Yup. I got the job. Thanks so much for all the helpful content. Keep up the good work.

[@Stoneface_]

​@@sadafkhan1319 was it a helpdesk role? And congrats 👏

[@sadafkhan1319]

@TherealJallow hi, it was a similar role for an IT support analyst role. But they asked most of the questions, and the answers were on point.

[@Stoneface_]

@@sadafkhan1319 nice 👌

[@gaspardmapendo7079]

Very boosting from IT basics to operational brainstorm capacities. But I would like this to get into account, a advantageous platforms of Windows commands for helpdesk, support desk and IT admin. Even for automation scripting as well. Bravo for it.

[@Cobuman]

I'm glad you like it.

[@almightykareflexx9293]

Questions no 5's answer need correction- Switch does not have any default gateway as Switches allow different devices (servers, laptop/pc, printer)to connect and communicate with each other within a same network through ports. Its a Router which has the default gateway software in built in it which helps a device to connect to other networks.

[@Cobuman]

Okay, thank you.

[@kinjalpatel1285]

Actually the answer is right except for the part he forgot to mention later 3 switch (acts as a router too)

[@Cobuman]

Discord: discord.gg/x3xKXV8A

[@alexrodriguez7729]

HA i love how the hardest question is always about ourseleves. Thank you for the video, it is a great resource.

[@Cobuman]

Sure thing Alex! Take care.

[@sipsi1995]

Tomorrow i have my computer tech/help desk interview ! Thank you !!

[@Cobuman]

My pleasure. I hope you get it. Good luck! 👍😁

[@Hopeguz3]

How’d it go?

[@sipsi1995]

@@Hopeguz3 fantastic ! But coronavirus has me waiting ;/

[@Hopeguz3]

Rosenote Dang I’m sorry but I’m glad it went fantastic though.

[@Hopeguz3]

Empor ! Yay! Congrats!

[@munavenkat2517]

Your explanation is short and simply sir ., I understand first attempt.

[@Cobuman]

I'm glad to hear that.

[@shanevarcoe8241]

Great video, honestly feel this will help with my future interviews. I have an understanding of everything in this list, I just have trouble verbalizing it.

[@Cobuman]

Glad it was helpful! Best of luck with the interviews.

[@shanevarcoe8241]

@@Cobuman got the job!

[@MrIulianpt]

Hi Ervin. Great video. Congrats and thank you. In one of the q the answer was "switches work at physical layer". I thought they work at Data Link layer, layer 2, the physical being Layer 1. Anyway, I went through my first interview with my course provider few weeks ago. The first question was what am I supposed to do as an IT technician / Help desk etc. I wasn't too sure to be honest, cause every course module they fired at me (A+, Windows Server, Cisco etc) was saying something different, from repairing PCs to resetting passwords in AD. What exactly are you supposed to do as an IT tech etc? Help would be appreciated.

[@Cobuman]

Hello. So, I have a lot of Help Desk videos the latest video being one of them. However, I would also recommend learning about Active Directory, DHCP and DNS: kzbin.info/www/bejne/qZ_Hh36ma9SSba8

[@MrIulianpt]

@@Cobuman Tnx, I'll watch it asap. So, what would be your answer to the q "what are you supposed to do as an IT technician?", in an official interview?

[@MarcMarvels]

Your videos actually prepared me for a big interview and I aced it! Thank you for these videos, they are like quick reviews/recaps of everything you should technically know going into the role you’re applying for. Great job!

[@Cobuman]

I'm trilled to hear that you've aced your interview.😁👍 I wish you best of luck.

[@juicea.6428]

I like how detailed oriented your videos are, i think it will really help me during my interview

[@Cobuman]

Nice! I'm glad my videos are helpful.

[@rodericklowery3039]

Where do I find the written version of the this video

[@sk8n854]

This is by far the best IT interview questions video with the best answers for entry-level IT. I've watched others, and they either were way too basic or going way above entry level and way above my level as a 2 year IT student with an A+ certification and working on Network+

[@Cobuman]

Thanks! I'm glad you like it. Best of luck with the job search.

[@SunBurnaa]

This is an excellent video. My interview is in 20 min, and hopefully ill land the job.

[@Cobuman]

I hope you got it.

[@Stoneface_]

Any update?

[@andrewmartin9995]

Well?

[@placidourgelles7127]

I am very thankful of technical expertise in the Cobuman person. It is helping me one day at a time to be ready to reach my IT immediate career goals.

[@Cobuman]

My pleasure. I'm glad that my videos are helpful.

[@mrbeats343]

This so helpful, I learned what I couldn’t learn in 3 yeara in high school ❤

[@Cobuman]

Nice! I'm glad you like it.

[@LondonBandara-jr3wo]

I love this and it has everything in very simple way and I listened several times

[@Cobuman]

I'm glad you like my content.

[@fliporflop7119]

24:39 you could also use a live Linux distro running from a usb and extract data that way. Native Windows virus cannot run in Linux.

[@Cobuman]

That's a great tip.

[@fliporflop7119]

@@Cobuman thank you :)

[@sonicandfriendsortiz9283]

Omg I love you for this video saved my life in getting a job

[@Cobuman]

My pleasure. I love to see it. :)

[@mikhailk7638]

44:51 Q about new printer, answer provided would be more applicable if question was "you are sent on a job to install a printer on a local network office with 20 desktops and a small local server used for other printers as it is a printing business that send large files to printers, how would you go about it?" - with current question and answer I would be very concerned about security practices of the person providing answer.

[@Cobuman]

Oh, okay. I see your point. Thanks for the feedback.

[@mohasinmulani2935]

Your video helped me to crack the interview. Thank you

[@Cobuman]

That's Awesome!

[@computek9141]

This is a great video, thank you for posting it. Would you have a hard copy of these questions?

[@Cobuman]

"Hard copy" as in paper print out? I do not... however, if you go to my website you can print all you like: www.cosmicnovo.com/?s=interview+questions There are tons of examples there. Good luck.

[@soundsoflight6893]

Great Video and Thank you for making it. For question 28. What is SSH and port used? SSH usually uses port 22 for communication.

[@Cobuman]

My pleasure. I'm glad you like it. Thanks for the port tip! 👍

Thanks a lot your videos very help to my interview waiting for the results

[@ltigre2031]

great video cobu!

[@Cobuman]

Thank you! 😁

[@mowatrcm1]

Awesome video offering so many relevent hints and tips that will no doubt help all who watch this content. Thank you

[@Cobuman]

Pleasure as always.

[@LondonBandara]

Very good, I listened until end and very cool and useful information, thanks a lot

[@Cobuman]

Glad it was helpful!

[@jtlee33]

Very useful resources. I got many of these questions from recent interviews. it means it is really useful. I would say No9 question: Please give me the example of the most difficult issues which you dealt with in previous organizations. No 10 : the user can't stop the laptops at all. what do you need to check?

[@Cobuman]

Thanks for sharing your interview experience.

[@ShailaTouchton777]

Thank you very much for all your help in sharing wonderful vedios!

[@Cobuman]

Glad you like them! 😁

[@engr.omermasood7669]

The network layer performs routing, and switching is done at layer 2 (Datalink layer). sequencing is done at the transport layer (Layer-4)

[@frasermanley9903]

Last time I had to make a domain in 2016 you had to make a forest first before making a domain. Maybe that has changed in active directory since then.

[@Cobuman]

That's true when using Server 2016; however, you do need to create a domain name in order to complete the first steps of the setup. Then, you would promote the Server to a Domain Control.

[@frasermanley9903]

@@Cobuman yet you still have to create the forest to create the domain. Regardless, it's required and should be explained. Even 2022 requires the same.

[@Coffee_ComparativeMythology]

I have no experience nor background, just a somewhat very very basic working knowledge of IT. I’m up for a LV 1 Support Engineer interview Monday. I’m studying this like the Bible. Will update how it does. Phone screen was quick and easy tho

[@Cobuman]

Nice! I'm sure you got this. Let us know how it goes.

[@Coffee_ComparativeMythology]

I didn’t get the job, but they liked me so much I’m interviewing for a different position at the company.

[@Cobuman]

@@Coffee_ComparativeMythology oh, okay. I hope you get it.

[@indragharti1207]

It is excellent information. Loved it! Thanks, alto!

[@Cobuman]

[@jorlanaroso3034]

Thank you for sharing this. Do you have a soft copy for this video?

[@Rhyathanksyou]

Thank you so much. You're videos are amazing! ❤

[@Cobuman]

Glad you like them!

[@abdirashidali6946]

VERY HELPFUL I REALLY APPRECIATE THE WAY YOU EXPLAIN THIS VIDEO I WISH YOU CAN POST TRAINING VIDEOS YHANKS AGAIN

[@movieswovies]

very helpful and to the point . Great . Keep it up .

[@Cobuman]

Thanks, will do! Take care. 😁

[@victoriaBlessings]

hello cabman, I watched your video and I must say that everything I needed is in it, but I need a hard copy of these information? it is for sale? please let me know in the command. thanks

[@Cobuman]

go to my website and you will find written version of interview questions. cobuman.com

[@mounika1442]

cobuman - you are the best

[@Cobuman]

Thanks a lot. 😊

[@rockybhai8631]

Thank you so much for this 😊

[@Cobuman]

My pleasure. I'm glad it's helpful.

[@whatthesike]

Any txt version of this video? I already watched it twice but would love just a handy text file to it. Great effing video though man!

[@Cobuman]

My website has most of this stuff written in article form: www.cosmicnovo.com/?s=interview+questions

[@whatthesike]

@@Cobuman you're the man!

[@manuelcruz-py9yz]

Very nice video congrats and thanks 🎉🎉

[@Cobuman]

My pleasure.

[@melratsimandresy1931]

Thanks for sharing,

[@Cobuman]

Sure thing.

[@ziyadkhan6250]

Sir thank you for uploading this video its very helpful. I have a question do you have a soft copy of these question and answered i want tp print and memorize these question.

[@Cobuman]

I have articles on my website with same questions. cosmicnovo.com

[@nikkysharma3809]

This is very great and helpfull video.

[@Cobuman]

Glad it was helpful!

[@mariocruz614]

Hello Mr. Cobuman! Do you have Linkedin account? I love yours videos, great explanation ❤❤

[@Cobuman]

Thanks! I do have a linkedin account but don't really use it.

[@zikem1006]

Hi, I can’t find the written version can you paste the link Thank you

[@Cobuman]

Check out my website: www.cosmicnovo.com/ It has Help Desk and Desktop Support + many other interview questions.

[@zikem1006]

@@Cobuman thank you I’ll check it out

[@Jay-yy7uk]

Great video, thank you!

[@saadcisco7457]

40:58 in form of data Frames

[@mikedemba]

Thank you!

[@Cobuman]

Sure thing!

[@atillakoseoglu4089]

Great again brother!

[@Cobuman]

Thank you very much.

[@Lakshmant]

superb thanks a lot

[@Cobuman]

My pleasure.

[@minajacob4004]

Thank you so much!

[@Cobuman]

My pleasure. Best of luck.

[@radhikasrinivasan6593]

The video was very useful and informative👍🙏

[@Cobuman]

Glad it was helpful! :)

[@TheHolyPotatoo]

Is the discord still active?

[@rockybhai8631]

Superb video i learn a lot 😊

[@sumdood2035]

For the first question, Is it acceptable to say something like "I'm an open book", and ask if they could be more specific on what they'd like to learn about me?

[@Cobuman]

Well, it's best to just talk about your work/knowledge experience. There is no other reason they would ask that question. If you say that you are an open book that shows lack of effort and may not take you seriously.

[@engr.omermasood7669]

The Tracert command only shows intermediary routers, not servers or switches.

[@LondonBandara]

Lovely one

[@sondrajean955]

You ROCK!!!

[@Cobuman]

Thanks! 😁

[@toster166]

Great video.

[@Cobuman]

Glad you enjoyed it. I was catching up with other comments when I saw yours come up. 😊

[@dsasgekar1]

cobuman, You have done a very fantastic job !! thank you.

[@Cobuman]

Thank you sir. I appreciate the kind words.

[@soup100]

this is super!

[@Cobuman]

Thanks! 😁✋

[@shaikshameer7674]

Awesome.

[@Cobuman]

[@GopiChand-io5en]

Great video

[@Cobuman]

[@tricias.9536]

Thank you

[@Cobuman]

My pleasure. I'm glad you like it.

[@raistlinmajere4659]

Thanks man

[@Cobuman]

Sure thing. Good luck.

[@filipastsarkos4945]

your are amazing

[@Cobuman]

Thanks! :)

[@shivjikvlog9172]

Very helpful

[@Cobuman]

Glad it helped

[@ahmedkokoloop5773]

Thanks 🙏

[@collinsenechukwu1100]

thanks man.

[@Cobuman]

You bet!

[@shekermhadhbi988]

BRAVO

[@Cobuman]

Thanks!

[@masoomsofizada1]

Would you make some New Videos of Q&A about Help Desk Technision/IT Support

[@hamzakharal8479]

so helpful

[@Cobuman]

I'm glad you like it.

[@hollandtobias4756]

Grazie bro :)

[@i6137-e2f]

present!

[@Cobuman]

[@vlog-360]

Very good and helpful video

[@Cobuman]

[@YellowBrickRoad-x1f]

What if you have a chaotic work history?

[@Cobuman]

Good question. I'm assuming in reference to "tell me about yourself question" in which case you can mention most relevant experience. Even if it's not IT experience it could be for example people skills related.

[@Hopeguz3]

cobuman Ah nice because I have medical hospital experience trying to go into IT.

[@tristynd2916]

Lie. Lie your ass off

[@poppyw7592]

Present!!

[@DupinderSingh47]

✅✅✅👏👏

[@Cobuman]

[@NewzelandMalluhomies]

🤙🏻

[@Cobuman]

[@imsun8812]

It would been nice if this tutorial based on real time scenarios. This tutorial is based on just reading dummy books.

[@mr2octavio]

And... No Linux?

[@nikb7995]

What's ur discord?

[@Cobuman]

Discord: discord.gg/JuJ73YKnju

[@masoomsofizada1]

Would you make some New Videos of Q&A about Help Desk Technision/IT Support

[@Cobuman]

I have a recent video on Desktop Support Q&A, a lot of it applies to Help Desk.

[@adub216]

great video

[@Cobuman]

Glad you enjoyed it

[@masoomsofizada1]

Would you make some New Videos of Q&A about Help Desk Technision/IT Support