A FESTIVE STUDIO VLOG | Real time Packing Orders, Christmas and 2023 Plans & Goals

[@Beathesol]

Yay finally i got the chance to watch this video, have been sick all week. So excited to get my sweater, hopefully its here soon :D So sorry about all the strikes and delays 😒so frustrating when its not your fault and you are trying your best :( Is it still bad? Glad you could take some time off and relax a bit 🥰

[@soft_threads]

Wow......... That marshmallow looks really yummy I have never had a toasted marshmallow in my life.

[@CoconuTacha]

It was GLORIOUS! So much better toasted! I hope you can try it! :D xx

[@littlegreycatco]

Little Cats! :) Love it (of course) hahah

[@tarabooartarmy3654]

I was looking at those marshmallows with such sadness. Around here we like to toast them until they’re really dark brown, but not black. As Gordon Ramsay said, “If it’s brown, it’s cooked. If it’s black, it’s fooked.” 😂 Such a magical experience, though! Looks like you had so much fun!

[@SabrinaGiles]

I'm so sorry you're having to deal with these customers! Don't feel bad about continuously bringing up the strikes. If not many know about it, then reminding people needs to be done. More people need to be talking about it more often. I completely understand when things don't arrive on time if I order too close to Christmas. Those people usually have other presents to enjoy on that day and I treat the late gift as another happy surprise! I know you have so much going on right now, but don't forget about you and prioritize your self-care, especially during stressful times. Yoga, deep breaths, hot bath with some epsom salts, etc. They all calm your mind, nerves, and muscles. The epsom salts release magnesium in the bath and help calm your body. I work out a lot so I use the one with eucalyptus oil. You've got this!

[@CoconuTacha]

Thank you so much for your kind words Sabrina xxx It was such a tough time and I'm glad it's all sorted now! I definitely want to start yoga again! And restock my Epsom salts :D Hope you're good! xxx

[@kerryanne1920]

Happy New Year!!! I saw you packing my white sweater!!! I LOVE it! We've had some bad winter storms here in the States so recently our mail is also a little behind. Like you, most of my customers are understanding. Hang in there and try not to let anyone's negativity get you down. I hope you feel better soon!

[@micaela.herrera]

Totally thought the slippers were a part of the festive outfit but instead thought they were Uggs and it was cute!

[@CoconuTacha]

Hahaha! Ultimate comfy Christmas outfit!! xxx

[@jillsmarrazine]

Happy New Year 🥳 Hope you're feeling better soon 🤗 ... I'm celebrating new year with a cuppa and a sleepy dog 😂. Next year is going to be go, go, go...so I'm embracing the current calm ♥️ Thank you for sharing with us this year. Wishing you all the best for 2023 😊

[@karaharris5368]

Just saying I NEED that cat jumper to be a thing!! Yes I'm a crazy cat lady, I have 3, soon to be 4 so I feel like this jumper is a NECESSITY! love your work, hope you feel better soon! Blwyddyn Newydd Dda!

[@CoconuTacha]

Hahah my sister said the same! I'll work on it ;) Blwyddyn Newydd Dda to you too! xxx

[@lucornish]

Eyyy! I think I spot my pink jumper in there! Royal Mail strikes have been AWFUL haven't they, only just reopened my ship after closing on the 12th December because it was just all too much!

[@CoconuTacha]

Eeee I hope you like it! :D xxx thank you so much! Hope the shipping situation is better for you too now xx

[@starbrown1219]

Glad to hear you had some time off. Best wishes for the new year.

[@MsSleeplessFreak]

I hope you restock your sweaters soon!

[@CoconuTacha]

Restocking tonight at 7pm UK time! :D Small business sweater AND NEW self care sweaters :D xxx

[@MsSleeplessFreak]

@@CoconuTacha OMG! I have question on the size guide, is it the horizontal width or the circumference the sweater's chest? Do you ship to the Philippines?

[@suzannemontante4306]

Why don’t you set up an automatic response on Etsy saying that you will respond soon etc etc - that way you won’t ever miss the 24hrs and it’ll take the pressure off a bit.

[@sandrahodgetts9244]

Natasha I really look forward to seeing your vlogs your such a kind & so creative bless you sweetie ❤see you on 2023xx

[@mrs.quills7061]

Don’t feel bad for bringing up the struggles with the strikes. My friend who lives in the UK is going through the same thing and ended up needing to take a break from Etsy because of cases and refunds and other stuff. It’s really unfortunate and idk why more isn’t being done to protect you guys. I’m so sorry. I hope it gets easier for you soon. Also for the book design instead of having them lay horizontally, have them up vertically maybe? I feel it’s not time for me to plan or reflect much for the new year either, it’s been a hard very hard few years for all of us and so I’ll set goals and such when I’m ready. Right now I just wanna focus on making art and designs.

[@CoconuTacha]

I hope your friend is feeling better now all the strikes have calmed down! It was the most stressful Christmas ever for small businesses - and then the recent cyber attacks! Here's hoping for a smoother ride from now on xxx

[@nisatrinidad5750]

Love your products. When I visit London I'll be sure to buy something 💖💖💖

[@CoconuTacha]

I love London!! Thank you!! xxx Hope you have a lush time!

[@VikkiPrints]

I adore my sweater so much! Another fab video 💕🌸✨

[@CoconuTacha]

Thank you so much Vikki! I hope you are nice and cosy in yours! xxx

[@VikkiPrints]

@@CoconuTacha I love it! I have basically lived in it since I got it 🤣💗

[@ejd19]

Wooo our little Christmas get together was so fun 😍❤

[@CoconuTacha]

We will have to do it again!! xxx

[@linsaraillustration]

Mochi is cute. Lovely gift for ur sis. Hope the postal issues get solve quickly. Lovely video🥰

[@colecionadoresdemomentos]

Feliz ano novo!

[@Shopaholic_AJ]

I love the cuppa & book sweater! I would totally buy that one! I think the spacing looks fine! :) xx

[@CoconuTacha]

Yeah!? I'll have to work on it a little more :D xxx

[@lhardy907]

How fun was that! I really wish you would have plus sizes! :)

[@CoconuTacha]

I'm trying sooo hard! The largest I can get in most colours is XXL - BUT! There are a couple other colours that go up to 4XL! If you would like one in a different size please contact me and I can see what I can do xxxx

[@kerryfraser695]

Happy new year lovely.

[@vidotter]

Definitely not the end of the world people!! Ugh messages are so aggravating - I cringe inside every time I sit down for this task too - I sell on Amazon now and people are not as needy as on Etsy. They probably feel more removed from the process but I do appreciate it.

[@missvintage1001]

Happy new year! Love the idea for the sweaters @ 20:19 The tag on the tea bag could be a little open book then the quote would work with the cup! 💜

[@CoconuTacha]

LOVE the idea of theming the tag to match the design! xxx

[@joannepowers82]

Happy New Year

[@gemmabailey472]

Get well soon! I have no idea where to begin with goals either, I’m trying to get motivation to get going again with the new year but it’s definitely a grind lately, but we will get there! Happy new year to you and Mochi🥳

[@aylahawkey9624]

I absolutely love the Zesty sweater design!! If shipping was cheaper to Australia I would definitely buy one!

[@Lisasplace]

genuine question, why do you add both a thank you card and a business card to an order? wouldn't it make more sense to combine them? (unless it's liek washing info for the sweaters ofcourse)

[@CoconuTacha]

Totally a valid question! I've JUST ran out of thank you cards and have redesigned them to be both a thank you card and also have my details on them :D the ones on the sweaters were business cards / clothing tags :D xxx

[@lifeisinher1331]

Helloooo I have been binge watching your KZbin channel for some days now. 😊❤❤ I recently moved to Wales and want to startup a stationary business. But I am absolutely clueless on procedures and also places to get supplies and bulk production that are of great quality. Please can you help with some tips? I’ll really appreciate the help.

[@thisnthat42]

I feel for small business owners with these strikes. The frustration of people being able to get refunds when you know they are going to receive their items eventually so you are out of pocket and without the product. Hang in there, the strikes can’t last forever.

[@mrs.quills7061]

It’s not fair Etsy doesn’t protect them or do something.

[@Lisasplace]

at this point i would have send an automatic out of office after soemone emailed with a message that is in the realm of if you're mailing about your order not having been delivered blame the royal mail, keep an eye on tracking if it's available'

[@CoconuTacha]

That's exactly what I did in the end! It was crazy! So glad it's been sorted now xxx

[@goldensunproductions]

The strikes really messed with my small business this year, but as I send my times as letters I don’t know what else I can do but use Royal Mail 😢

[@lyndsayhammond6884]

Maybe write a generic response to emails and just cut and paste!

[@BlkWillow28]

Halfway into watching the video, I realized I have one of your sweaters on. Hahahah! I hope you enjoy your time off. Happy New Year!

[@CoconuTacha]

Awwww that's so amazing, haha!!! :D I love how we are all wearing them hehehe I hope you are nice and cosy! xxx