Computers are Being Encrypted by Bitlocker- Do This or Lose Your Data!

[@CyberMedics]

Below is aggregated feed-back & recommendations based on subscribers & our experience. ********************************************************************** #1 Make sure you have a current local backup of all data & a cloud backup. Ideally you have file history backup turned on also. ****Overall Advice:**** There is no good answer to this, except maybe move to a different operating system. You can use info in the video disable BitLocker, but some subsequent event may still activate it on your system. My best advice is to get a MS outlook account & use it for your login. Activate bitlocker and store the key. Why? A known state for the computer is better than an unknown state. If you don't log into Windows with a MS account, you could inadvertently be using a MS service and MS will activate Bitlocker. At that point you won't know where the key is located. Crazy hugh? Thank you MS. In theory using a local account could (not guaranteed ) keep BitLocker off the computer. ****What you need to know about a MS account:**** You may have a Microsoft (MS) account & not know it. If you signed up for any cloud services (Like Teams) with MS you would have linked a MS account or if your work/school linked you to any cloud based services this would have activated Azure AD tied to a MS account. This account could hold your key. Please take this seriously & check your system to see if Bitlocker is activated. It will only take one system update, hardware change, or bios update to activate this potential blue screen of death on your computer. Your computer could be tied to someone else that used a MS account on the computer. Or any other MS account service. Normally MS doesn't allow Bitlocker to become activated unless the OS has used a MS account on the computer in some way. Please review if possibly someone else used a MS account on your computer. Good info on Reddit: www.reddit.com/r/WindowsHelp/comments/pr3rqr/bitlocker_has_been_activated_i_have_no_recovery/ A "Microsoft account" is a very vague term. One account will allow you access to certain Microsoft services, whereas another will not. How do you check this? There are at least 4 different ways to log into a Microsoft account: account.microsoft.com myaccount.microsoft.com mysignins.microsoft.com/ azure.microsoft.com/en-ca/account ****BitLocker Commands**** learn.microsoft.com/en-us/windows-server/administration/windows-commands/manage-bde a) Will give the status of BitLocker Protection on the drive Manage-bde -status c: b) Will unlock the drive if locked, otherwise will return an error Manage-bde -unlock c: -rp "Your Recovery Key no quotes" c) Will disable BitLocker Protection on your drive Manage-bde -protectors -disable c: d) Will give you the Drive ID & the Drive ID Password/BitLocker Key manage-bde -protectors -get c: ****BitLocker Blue Screen of death...things you can try:**** 1. In BIOS go to security disable secure boot and restart 2. At Bitlocker recovery screen press escape then skip drive 2.1 Troubleshoot/Advanced Options - Select System Restore 2.2 Troubleshoot/Advanced Options - Select Go Back to previous build 2.3 Select Troubleshoot - Select Reset PC & Keep Files 2.4 Troubleshoot/Advanced Options - Select System Image Recovery (if you have one...may need to insert Bootable media to complete) ****Have BitLocker Key but auto repair keeps looping...Possible Solution:**** manage-bde is the command for managing Bitlocker Drive Encryption Change your drive letter below if it is not C: 1. Let it loop....At the recovery screen, prese "Esc" for more recovery options 2. Press skip drive on next screen 3. Select Troubleshoot 4. Select Advanced Options 5. Select Command Prompt 6. Check Drive Status type inside the quotes "Manage-bde -status c:" - Should indicate protection status is on 7. Type "Manage-bde -unlock c: -rp 123456-789123-456789-123456-789123-456789-123456-789123" - Should indicate drive is unlocked 8. Type "Manage-bde -protectors -disable c:" to disable BitLocker - You should be able to reboot the drive without Bitlocker @CraftsBayou @CyberMedics but what about when you have the correct key it tries to diagnose and then do an auto repair that keeps looping? @carinyaenterprise9674 @CyberMedics Had the same problem, Could not even do the reinstallation. Luckily I could do a reinstall via ASUS - lost all data though. Was about to get M365 but no - will look for other options now. Not a cent towards MS from me. Thanks for the video, though. It helped me to understand it all some more. Question: If I switch off the device encryption you mention at 3:42 will it get permanently rid of the need to put the key in? ****How to format a drive encrypted with Bitlocker?**** @-stayinzambia8950 7 months ago can i do a fresh installation of windows 11 on the bit-locked system drive to replace the old one since it has been bit-locked and i have no recovery key for it？ please note - i cannot log on the system since when asked to enter PIN, letter cannot be entered. @CyberMedics 7 months ago This answer if from Super User: superuser.com/questions/408809/how-to-format-a-drive-encrypted-with-bitlocker. It was voted the most useable. I have not done this myself, but it seems logical. Let me know what you find out. Hope you gave the video a thumbs up. Thanks for commenting & subscribing to the channel. Super User Answer "Press SHIFT-F10 or hit 'repair' in from the Windows installation to open up the command line, then execute the diskpart command and delete the partition, e.g.: list disk, select disk 0 or any other identifying the correct disk, list partition, select partition 1, or the encrypted one , in case there are multiple partitions, then delete partition override. You can then resume the install procedure normally to repartition and format the drive." ****Trusted Platform Module Discussion**** MS What is TPM? support.microsoft.com/en-us/topic/what-is-tpm-705f241d-025d-4470-80c5-4feeb24fa1ee From Microsoft: TPM is used to improve the security of your PC. It's used by services like BitLocker drive encryption, Windows Hello, and others, to securely create and store cryptographic keys, and to confirm that the operating system and firmware on your device are what they're supposed to be, and haven't been tampered with. @AndreiSimion-hw6qr 8 months ago In one of your previous clips you said they tpm will give you extra safety. I have one drive encrypted without tpm and it says that I don't have tpm 1.2 enabled. Went to bios (asus) and I had the discrete tpm option enabled. The other option is ftpm and when selected it prompts me a message about 2.0 amd agesa. By enabling this will get the 1.2 in windows? Will there be any compatibility issues? I am on win 10 @CyberMedics 8 months ago First thing is to make sure you have a local backup of all data & a cloud backup. Ideally you have file history backup turned on in windows also. Here are useful links for your review: premioinc.com/blogs/blog/differences-between-ftpm-vs-dtpm learn.microsoft.com/en-us/windows/security/information-protection/tpm/tpm-recommendations support.microsoft.com/en-us/windows/update-your-security-processor-tpm-firmware-94205cbc-a492-8d79-cc55-1ecd6b0a8022 learn.microsoft.com/en-us/windows/security/information-protection/tpm/trusted-platform-module-overview Here is my conclusion from reviewing this. FTPM enabled will give you the best chance of having the highest level of TPM protection on an Window 10 computer. This allows the manufacturer to upgrade BIOS firmware TPM. Beginning with Windows 10, version 1511, TPM 1.2 and 2.0 are supported. Short answer: I believe enabling the FTPM will give you a minimum of TPM 1.2. There may be a BIOS update that would allow you to run TPM 2.0. Please validate all your Bitlocker keys, because any of these changes could activate the Bitlocker Key recovery. @CyberMedics thanks for your kindness. do you recommend removing the recovery key for better safety? (eg I don't think i will ever forget my password and I find it pointless having a recovery key when it could decrease the safety) Reply @CyberMedics 8 months ago @AndreiSimion-hw6qr Bitlocker encryption is implemented in conjunction with TPM to enhance the security of your computer. It is a layer of protection at the hardware level that protects against cyber attacks. I don't recommend turning it off.

[@CRAZYCR1T1C]

This happened to me. Microsoft needs to warn users and make sure we are aware of the encryption system.

[@CyberMedics]

It is terrible. Please consider sharing a video with others to prevent them from having this problem. Thank you for commenting and supporting the channel. Are You Now using a local account or still using a Microsoft account to log into your Windows operating system?

[@dmarsden1968]

This was a great video! I really don’t mind Bitlocker, but I don’t like how it is set up. My kid has had two different Dell computers that ended up locking him out with Bitlocker. In neither case did he intend to set it up. But in the first case, we actually had to send it back to the manufacturer. No process should be so lacking in redundancies as to require that. I’m manually turning it off every PC I have as soon as I get home.

[@CyberMedics]

Thank you for the feedback. Hope you gave the video a thumbs up which supports us helping others. Couldn't agree more, that this is implemented poorly. Anytime you do something without the users permission shows complete contempt for the user. Please consider sharing our content with family, friends & colleges. Would you consider sharing your tech interests?

[@jimward204]

I have Windows 11 Home installed on my system The previous step using "manage-bde -status" found Bitlocker was not installed on any of my drives. The response I got from: manage-bde -protectors -get c: was the following: No key protectors found. Does that mean I definitely don't have Bitlocker installed at all? Should I be concerned about the next big update where MS is going to try to install Bitlocker and encrypt my hard drive? How do I stop that from happening?

[@CyberMedics]

It means that Blocker is not active on your system. It does not mean it will not be engaged in some future update. Some people recommend that you not use a Microsoft account for login in order to prevent Blocker from being implemented. The problem I have with that is, at some future update you may participate in a Microsoft service that could activate Blocker on your machine, please see our comment for additional information.

[@theMudFather]

I had this happen to me and thought my drive had failed in my Dell Inspiron 1500 series, so I replaced the drive with a new one and installed Win11. I have installed the old encrypted ssd drive into an external case in hopes of retrieving my data, have I messed up the recovery of that drive? Am I screwed so to speak by MS? The drive had a lot of business and personal data on it.

[@CyberMedics]

As I understand it each recovery key is unique to each drive. If you have access to the MS account that was logged into, when the drive was encrypted, then you can use that key to recover the data. The key will be linked to the account: account.microsoft.com/devices/recoverykey. Please keep us updated. Thank you for supporting the channel by commenting & giving the video a thumbs up!

[@lachanson9574]

Hi, same problem here. Did you manage to recover your data?

[@CyberMedics]

I think some comments were put into held for review and did not make it on the video. If you don't see your comment, please post again. Apologize for any inconvenience.

[@michaeldpa1333]

So when you activate your OEM Laptop or Tower System (1st time OOBE activation) ... Activate with a MS Account? Thus avoiding this "BTL Blue Screen" KEY Recovery issue? Alot of UTube Techies advising to AVOID the MS Account activation and just create a "Local User" account. So which option do you suggest?

[@CyberMedics]

Most hard core techies would advocate just creating a local account & thus potentially avoiding the whole potential BitLocker nightmare. While this might work, I encourage you to read through the many comments on this video, where users said they never created or thought they had a Microsoft account and were still hit by BitLocker. The concept of Bitlocker is good (data at rest is protected), but the way MS has implemented it is poor! I decided to create the MS account, and secure my BitLocker key. It is a known state. BitLocker is active ...and I have the key. I further disabled the windows hello pin, secured my MS account with a biometric HW key. This forces the computer to have to authenticate the key w/fingerprint to unlock the drive/computer system. Pretty cool I think, but don't use YubiKey's bio key (inferior implementation). Here is the link: kzbin.info/www/bejne/iXynnIedaL6Bm7csi=Lt5R2Num_5ncuI-z Would appreciate you viewing & commenting on the video.

[@MelissaRatliff-l5u]

What a lifesaver this video was to recover the crazy key. Recent update and bam... didn't have a clue it was setup. THANK YOU

[@CyberMedics]

OMG...We're so glad to hear that!!! Thank you for commenting & subscribing. Would you please do us a favor? Share the content with colleagues & friends to help prevent some future heartache. The whole "are you signing in with a "MS" account"?... is confusing. Subscribers have written, they had their drives encrypted just because they used a MS service. This happened even though they signed in on a local account.

[@nigelphillips7454]

@@CyberMedics i got all data on my memory stick what does bit locker in reg edit please i got my pc done for me can i change it or remove bit locker

[@CyberMedics]

@@nigelphillips7454 are you presently have any problem with BitLocker? You cannot remove BitLocker from the Microsoft operating system. You can use the tips in the video to determine whether is active on your drives or not

[@nigelphillips7454]

@@CyberMedics can i still get into my pc what happened was i got the laptop signed in for me and dont know the code please how can i get back in pc

[@nigelphillips7454]

@@CyberMedics i tried every but no luck can regedit do orvsomething i got or can i reset the pc i dont mind please could you help i tried for hours would mean lots to me thanks

[@Cyko..]

I messed up big time. I had a 1TB microSD I was formatting to use in another device, which had a few partitions on it, so I was removing this one smaller partition to allocate its space to the larger partition. Then it hit me like a ton of bricks. I noticed right after saving the partition table that I accidentally deleted the partition off my 1TB SSD instead which had Windows 11. I had to reinstall Windows 11, and when I finally got logged on, I noticed one of my internal drives had a lock on it. All my other drives are decrypted. I don't recall ever being asked if I wanted to encrypt this drive either. I installed a lot of programs on that drive, and now when I boot up, they don't automatically launch. I have to unlock the drive with my recovery key every boot up, and then launch these programs manually. It's a pain in the a. I can not access this drive in Linux either. So I've been decrypting the drive and it's been 3 days now and it's not even at 50% yet. Is there a FASTER way to decrypt the drive?

[@CyberMedics]

Sorry you are going through that. The only way to speed it up is a higher data speed interface. Please share lesson learned to help others.

[@Cyko..]

@@CyberMedics It was an 8 TB drive and it took 6 days to decrypt, leaving the computer on all day and night. I had disconnected the internet while I slept for a little safety precaution. Turning off secure boot in BIOS did not remove the lock, so keep that turned on. I thought about going back to Windows 10, and then I noticed something. I had 2 drives and each drive had its own key. I know I entered the key for one of them, and may have accidentally pressed skip or next when it asked for the other one because I don’t recall it asking. Windows said I had 2 desktops when I didn’t. It was the same machine.

[@CyberMedics]

@@Cyko.. appreciate the insight into your bid locker situation. Bitlocker can be activated in Windows 10 also. Microsoft creates a unique numerical password for each drive in encrypts.

[@drearynightwritings]

Did not work for me

[@Cyko..]

@@drearynightwritings What didn't work for you? I never provided a solution. 🤔

[@Moa_Smug]

I got locked out of my own device because of Bitlocker since yesterday still is today, i was only running an antivirus scan then out of nowhere the Bitlocker screen appeared. The recovery key isn't working, command prompts won't work either, Bitlocker is still appearing. Secure Boot was disabled so i enabled it, nothing changed. I'm running out of options... I didn't even do anything yet my mother still blamed me for everything that happened just like she always does.

[@CyberMedics]

With respect to your mother, it is not your fault. Microsoft is to blame for their poor implementation of Bitlocker. Where are you getting access to the Bitlocker recovery password?

[@CyberMedics]

Note there are two parts to the Bitlocker: The recovery ID and the password. The password is all numeric (48 characters)

[@mark33sv]

@@CyberMedics Hi, this is a big dissgus situation about MS and still give us a headache. Without account ms on windows just local account, I can't get unlock my device. For everyone who loose your information for nothing. They must launch a solution of this problem. Not every ones use an account with MS, just a local user.

[@machdaddy6451]

Excellent tutorial on TPM. I learned a lot.

[@CaptainJackOC]

great video and information. i needed this 2 weeks ago, but now i know how to recover a client's Windows computer if it locks us out. we had to replace a motherboard in a laptop, luckily Lenovo tech told me to first turn off bitlocker or we may have to reinstall windows.

[@CyberMedics]

Thank you for the feedback. What do you think of Microsoft implementation a Bitlocker? Please consider sharing our content through your social media and with other clients thank you for supporting the channel by commenting and giving the thumbs up.

[@Digital-Dental-Designing-Tech]

I have not been able to open bitlocker lock on my d drive. If opened in cmd, manage-bde -Protectors -get D: It does not show the numerical key, only the numerical password Id. And External key: ID. And without numerical password key it won't open. Please guide and help. In cmd or powershell When tried to enable Automatic Unlock . It says that it can not be done since the drive has been locked. I am stuck, I tried all the methods but none of them worked. 😥😓☹️ I have mailed you the screen shot.

[@CyberMedics]

Thank you for commenting & subscribing. Please make sure bitlocker is not active on your C drive following the steps in the video. As you may know the numerical password only links to the bitlocker password, but does nothing to unlock a bitlocker drive. Please also send a screen shot with the manage-bde -status. Is this drive internal to the computer? What is the drive used for (data storage, different boot OS....)? What happened prior to the drive being locked (Bios update, OS update, computer hardware configuration change, login with new profile)? Something happened that activated the bitlocker.

[@CyberMedics]

Any update? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@snaplash]

I suppose one thing is to turn it on and back up the key several ways, so it doesn't get enabled without your knowledge. 2:40

[@CyberMedics]

That is what we suggest. Thanks for the comment

[@Markis5150]

Hi. I had my gaming PC prebuilt about 4 years ago. I did the command prompts and I see that both the C and D drives are both decrypted and have their device encryptions turned off. I went to Microsoft's site and they say I dont have a BitLocker recovery key on this pc,that the company that prebuilt my PC may have it. My question is if I enable encryption on both the C and D drive,will I then be able to have the keys on my PC generated? And if so I'd just do the command prompts you spoke about in your video to then be able to see them? Right now I sorta dont even want to turn on the encryption both both drives but I realize I may need them someday when I upgrade to Windows11,yes I am currently on Windows 10. What would you do? I'm thinking turn on the encryption for both drives,get the recovery key and write it down. Then use your video to turn them off for both drives so I wont be locked out with windows update bug that locks me out of my PC. Is this the way to go? Please answer ok :) Thanks. Btw-I dont grab windows updates every week,just once monthly. I had an update about 10-14 days ago,I think. The next update is schedulesf or 8.27.24 I

[@CyberMedics]

First make sure you have a backup of your data. We typically recommend putting it on the cloud and having local copy. After that, yes I’d turn it on and get the keys. You cannot predict at some future date when it will be turned on. You may want to store these keys securely on an encrypted drive or in your password vault.

[@Markis5150]

I have everything backed to external drives. I found out that Windows 10 home edition doesn't offer Bitlocker,so I guess I'm safe from the bug. I also read that on Aug. 13th Mucrosoft issued a patch to fix the problem. Things are good on my end but I do plan to upgrade to Windows 11 eventually and will be sure to write down the recovery keys. Thanks so much for answering my concerns. @CyberMedics

[@CyberMedics]

@@Markis5150 thank you for supporting the channel by coming in and giving a video thumbs up. Please consider sharing some of other content with your friends and family.

[@CraftsBayou]

@cybermedics but what about when you have the correct key it tries to diagnose and then do an auto repair that keeps looping?

[@CyberMedics]

Have not run across this scenario. Things you can try: 1. In BIOS go to security disable secure boot and restart 2. At Bitlocker recovery screen press escape then skip drive 2.1 Troubleshoot/Advanced Options - Select System Restore 2.2 Troubleshoot/Advanced Options - Select Go Back to previous build 2.3 Select Troubleshoot - Select Reset PC & Keep Files 2.4 Troubleshoot/Advanced Options - Select System Image Recovery (if you have one...may need to insert Bootable media to complete)

[@CyberMedics]

Any update?

[@carinyaenterprise9674]

. @CyberMedics Had the same problem, Could not even do the reinstallation. Luckily I could do a reinstall via ASUS - lost all data though. Was about to get M365 but no - will look for other options now. Not a cent towards MS from me. Thanks for the video, though. It helped me to understand it all some more. Question: If I switch off the device encryption you mention at 3:42 will it get permanently rid of the need to put the key in?

[@CyberMedics]

Apologize for the delay in researching this. I think the following steps would fix the problem. ****Have BitLocker Key but auto repair keeps looping...Possible Solution:**** manage-bde is the command for managing Bitlocker Drive Encryption Change your drive letter below if it is not C: 1. Let it loop....At the BitLocker recovery screen, prese "Esc" for more recovery options 2. Press skip drive on next screen 3. Select Troubleshoot 4. Select Advanced Options 5. Select Command Prompt 6. Check Drive Status type inside the quotes "Manage-bde -status c:" - Should indicate protection status is on 7. Type "Manage-bde -unlock c: -rp 123456-789123-456789-123456-789123-456789-123456-789123" - Should indicate drive is unlocked 8. Type "Manage-bde -protectors -disable c:" to disable BitLocker - You should be able to reboot the drive without Bitlocker

[@CyberMedics]

@@carinyaenterprise9674 Short answer: Yes Longer answer: ****Overall Advice:**** There is no good answer to this, except maybe move to a different operating system. You can use info in the video disable BitLocker, but some subsequent event may still activate it on your system. My best advice is to get a MS outlook account & use it for your login. Activate bitlocker and store the key. Why? A known state for the computer is better than an unknown state. If you don't log into Windows with a MS account, you could inadvertently be using a MS service and MS will activate Bitlocker. At that point you won't know where the key is located. Crazy hugh? Thank you MS. In theory using a local account could (not guaranteed) keep BitLocker off the computer. You may want to review our revised "pinned" comment for more pertinent information.

[@portman8909]

Encryption should be on any device you store personal information on. It's standard on phones so for laptops etc it makes sense too. I even have it enabled for my desktop. Too much valuable data I don't want a burglar to gain access to.

[@CyberMedics]

Thanks for commenting. What do you think of the way MS implemented bitlocker?

[@xx3868]

HI, Have a ASUS tablet with soldered HD so cant connect to other computer to erase drive. All boot USB attempts keep triggering Bitlocker. So i want to erase drive and install Win 8 but how can i do this? Can i use command prompt in recovery blue screen F8 area or will i still need key. As you explained, will erasing drive totally still leave Key with TPM and still lock me out?

[@CyberMedics]

You have to get into the BIOS and set the boot record so that it will boot off a USB first rather than the hard drive. Once you reformat the hard drive you will eliminate the BitLocker key locking the drive.

[@CyberMedics]

Please keep us updated and share your experience so others can benefit from your efforts. Thank you for commenting and subscribing

[@scorpios1120]

Tamsak and waiting love this content bitlocker recovery

[@aubreybrackett7653]

Unfortunately for me, after upgrading my system from windows 10 to windows 11, a bios updates was also installed with the updates. I got the bitlocker blue screen. My Microsoft account shows the laptop in my profile. However, it shows that device as not having bitlocker setup on that system. So, there is no key for me to use to unlock my system. Microsoft technical support says there is nothing they can do. Because it is was windows 10 home upgraded to windows 11 Home that should mean the key is stored on the device in the TPM. Any advice on TPM sniffing, or any videos you can recommend to help me find my key?

[@CyberMedics]

Is it possible you have another MS service that has a MS account. The key could be there. If someone else originally set up the computer it could be on their account.

[@CyberMedics]

Do not believe you will get it from the TPM. That is the whole reason it is stored protected there.

[@aubreybrackett7653]

@CyberMedics There is no other MS account. That account was set up day one, and is the only account used on that system and MS apps. My account shows the laptop, and the identifier codes match. However, the MS account says bitlocker was not setup on that drive. It is obviously set up on the drive, it just didn't report the key to my MS account. It could have been an issue that occurred at setup, and MS never ran a check, or updated the bitlocker key. I just don't know.

[@aubreybrackett7653]

@CyberMedics With it being a Windows Home system and a Lenovo system, Lenovo (and Dell) sets up the bitlocker on their systems at the factory for Home and Pro Editions. The key is stored on the TPM. Upon setup and registering your MS account, it is supposed to report the key to your MS account. For me, it appears to have not reported that key to MS. There is a vulnerability on some machines that allows you to intercept the bitlocker key. With what I have read about this vulnerability, upon power up, the TPM sends the key to the CPU to verify the drive. During this process, the data is unencrypted. So, you can connect a device on the connection at the TPM and sniff out the key.

[@CyberMedics]

I think this is what you’re referring to: pulsesecurity.co.nz/articles/TPM-sniffing

[@MrSamadolfo]

🙂 they say now its going to be on by Default? whats up with that 🤔 if i was going to encrypt i think i would prefer Veracrypt

[@CyberMedics]

Agree! At least you’d be in control.

[@HeroWarsWebKill33r]

Hello sir i need a big help i didnt know about a bitlock and i updated to w11 and now i dont have any recovery key setupped or i cant get command prompt please help me sooon as possible

[@CyberMedics]

Sorry for the late reply. Are you still locked out of your computer and need help?

[@not2muckinfuch612]

Great Video! 🙂 Can you permanently disable or turn off Bit-Locker? And will your Pc still boot after doing that? I haven't installed Windows 11 Pro yet, but I have purchased it. Thanks in advance 🙂

[@CyberMedics]

No you cannot. I wish you could. I advise people to log in with a MS account and turn it on. At least you know what state you are in. What are your plans?

[@CyberMedics]

Some people log in with a local account and thinks this avoids the possibility of Bitlocker activation. This will work, unless you log into a Microsoft service with an account...then there is the possibility that Bitlocker will unexpectedly lock the computer. Supposedly they are supposed to store the key on that account, but numerous viewers have commented this is not the case. If you experience something different, please let us know. thanks for commenting & subscribing.

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@creepingdeath211]

What if iv never ever heard of bitlocker until 2 days ago that im locked out. I dont have key saved in ms account, how do i get in my hard drive now

[@CyberMedics]

Most likely somewhere there is a Microsoft account tied to your computer. That bit locker key will be registered there. There’s also the possibility that a recent update either in the bios or the operating system caused this condition. You can try rolling the computer to the previous state. please check out the pin comment and information in the video description for additional tips. As you go through the process of recovery reach out to us and will help you best we can.

[@unit0155]

Thank you for this! Be safe and well.

[@CyberMedics]

Thanks for commenting.

[@CyberMedics]

Thanks for commenting and glad you like the video.

[@ayayess2315]

I have this problem now after BIOS update. I wonder if rolling back the firmware will help resolve this issue. Your response is highly appreciated

[@CyberMedics]

It is definitely worth a try to go back to bios. Also see our suggestions on the pinned comment. You have an Associated Microsoft account with the computer? Please keep us updated on your progress and pass on any tips you learned along the way to recover your data. Thank you for commenting and subscribing and please consider sharing our content to support our efforts and helping others with technology

[@CyberMedics]

Please keep us updated.

[@CyberMedics]

Did you try the BIOS reset? Any update?

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@abonyboro123]

i have the same problem. automically bitlocked during upgrade from win 10 to 11. tried to uninstall or roll back to previous version but nothing worked. it keeps asking for recovery key. Microsoft customer care people are useless and they made my head more hot. shame shame to microsoft who dosent trust real owners and helps.

[@smizeus4185]

Smize US 0 seconds ago Hi , I have a question . A guy bought my son laptop and my son reset the laptop , created a dummy microsoft account and he forgot the password he created 😟. Now the new owner played with computer and then he said the laptop now has blue screen and asking for bitlocker . Since my son forgot everything he created ( password , questions to answer ) the new owner quite upset . We don’t know what to do . Please help !!!

[@CyberMedics]

Does your son have a backup recovery email tied to the MS account? The best advice is to get access to that to recover the key. Without that key the drive in the computer is worthless. You could try our recommendations in the Top Pinned comment section to see if that will help. Please consider sharing this video with others (colleagues, friends, social media) to prevent this from happening to others. This is a serious problem. Most people are unaware. Please keep us updated.

[@CyberMedics]

Any update?

[@CyberMedics]

Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@CalebNukunuAwayevu]

My issue still persists. I was signed in with a local account and saved the recovery key as a pdf file but after updating the bios, the bitlocker screen came up and I didn't have the key saved anywhere else

[@CyberMedics]

Did you manually activate Bitlocker? it normally doesn’t get activated unless you have logged into some sort of Microsoft account on a Microsoft service.

[@CalebNukunuAwayevu]

@@CyberMedics I updated the BIOS so rolling back the update fixed it. Thanks

[@CyberMedics]

Great news. Thanks for the update.

[@esenlanguages]

Good evening. First of all, thank you for your video! Unfortunately for me...when I try the -get C: command, the Numerical Password is NOT a numerical password. It is letters and numbers. In addition, the Bitlocker window is showing one Recovery Key ID number, while my Microsoft account shows ANOTHER Recovery ID number. Yet, both seem to have been created on the same day. I've gone through all the steps that you've mentioned, and I've taken actions such as resetting the Secure Boot Key Management to Restory Factory Settings, enabling and disabling the Secure Boot. No success! I don't have a restore point, I haven't backed up my files in a while to an external drive, and I don't have a system image to work off of. If you can think of another workaround, I'd be truly grateful! If not, well, thanks for reading this message.

[@CyberMedics]

Appreciate you supporting the channel by commenting and giving the video thumbs up! I would recommend using the commands in the video description to disable Bitlocker on the system. Make a copy of the key that is currently in the Microsoft account. Then I would delete the key out of the account, emphasizing again that you make a copy of that key and have it someplace safe. Once you reenable Bitlocker it should store a new key on the account & it should be the same key generated by the Bitlocker command on the system. Please update us.

[@esenlanguages]

@@CyberMedics Thank you for this suggestion! I will try it out.

[@esenlanguages]

@@CyberMedics Does it matter if the Recovery key in my Microsoft account is all numbers, but the recovery key showing up on the Bitlocker blue screen is digits AND letters?

[@esenlanguages]

I just tried the steps outlined at minute 6:45. My Command Prompt screen shows me the TPM ID and Numerical Password. However, the Numerical Password shows an ID line only, not an ID line AND a separate Password line, as mentioned at minute 6:54. The Numerical Password is in letters AND numbers. When I enter this number/letter combination in the blue screen square named "Enter the recovery key for this drive", I see the message "The recovery key is incorrect; please enter it again." I'm just not seeing the same Recovery Key ID on the Bitlocker blue screen as in my Microsoft account.

[@CyberMedics]

@@esenlanguagesYou are logged in with a MS account? The BL recovery key is different on the MS account, than what is displayed at the command prompt?

[@labranjames]

I have a question if you don't mind. If I have one partition (it isn't the windows partition) encrypted with the bitlocker on 1.2 TPM. With the HDD removed from computer is there any chance someone could extract the recovery key by taking a snapshot of the disk? I think I've seen something about it in one of your clips but not sure if that would work in this particular scenario.

[@CyberMedics]

Thanks for commenting and subscribing. In order to unencrypt the drive, someone would have of hacked the Bitlocker encryption algorithm. This is highly unlikely in the near term. They will not recover the key from the drive. The key can only be displayed in the OS if the drive is authenticated (i.e. logged into the OS). Taking the drive out of the system will not allow someone to find the Bitlocker key. Thanks for commenting & subscribing. Please share our content with others.

[@CyberMedics]

Thank you for liking the video. Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@shilparana8464]

Hi If I dont see the bitlocker key even after the entering the command what do I do next. My dell Laptop is showing Locked in status and I don't have the Bitlocker key too so how do I get that information Microsoft help/support was not helpful at all. I did not install my window's it was preloaded when I got it from the Microsoft store. Any help on this will be helpful if you can create a video on this it will surely help me and many like me. Thank you in advance for your help.

[@CyberMedics]

Are you using this command at the c: prompt? manage-bde -protectors -get c: Are you running the command prompt as an administrator? If so, it should be showing you the key.

[@mansisahu2606]

How you solved this because same issue I am facing

[@CyberMedics]

@@mansisahu2606 Are you using this command at the c: prompt? manage-bde -protectors -get c: Are you running the command prompt as an administrator? If so, it should be showing you the key

[@CyberMedics]

Did you get your bitlocker key? Any update? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@CyberMedics]

@@mansisahu2606 Any update? Did you get your bitlocker key? Any update? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@1docwebb729]

My computer is running bit locker version 10.0.19041 you were running version 10.0.22000 the command prompt didn't work. Thanks for any help.

[@CyberMedics]

Are you running Windows 10?

[@1docwebb729]

yes @@CyberMedics

[@CyberMedics]

I'll have to try it on the Windows 10 system to see if the command prompt command is different.

[@AndreiSimion-hw6qr]

In one of your previous clips you said they tpm will give you extra safety. I have one drive encrypted without tpm and it says that I don't have tpm 1.2 enabled. Went to bios (asus) and I had the discrete tpm option enabled. The other option is ftpm and when selected it prompts me a message about 2.0 amd agesa. By enabling this will get the 1.2 in windows? Will there be any compatibility issues? I am on win 10

[@CyberMedics]

First thing is to make sure you have a local backup of all data & a cloud backup. Ideally you have file history backup turned on in windows also. Here are useful links for your review: premioinc.com/blogs/blog/differences-between-ftpm-vs-dtpm learn.microsoft.com/en-us/windows/security/information-protection/tpm/tpm-recommendations support.microsoft.com/en-us/windows/update-your-security-processor-tpm-firmware-94205cbc-a492-8d79-cc55-1ecd6b0a8022 learn.microsoft.com/en-us/windows/security/information-protection/tpm/trusted-platform-module-overview Here is my conclusion from reviewing this. FTPM enabled will give you the best chance of having the highest level of TPM protection on an Window 10 computer. This allows the manufacturer to upgrade BIOS firmware TPM. Beginning with Windows 10, version 1511, TPM 1.2 and 2.0 are supported. Short answer: I believe enabling the FTPM will give you a minimum of TPM 1.2. There may be a BIOS update that would allow you to run TPM 2.0 Please validate all your Bitlocker keys, because any of these changes could activate the Bitlocker Key recovery. Thanks for commenting & subscribing. Please share our content with other & let us know if you have any questions.

[@AndreiSimion-hw6qr]

@@CyberMedics thanks for your kindness. do you recommend removing the recovery key for better safety? (eg I don't think i will ever forget my password and I find it pointless having a recovery key when it could decrease the safety)

[@CyberMedics]

@@AndreiSimion-hw6qr We are referring to the Bitlocker recovery key, correct? Are you logging onto the computer with a MS account? If so, Bitlocker could be implemented dynamically without your consent. Bitlocker encryption is implemented in conjunction with TPM to enhance the security of your computer. It is a layer of protection at the hardware level that protects against cyber attacks. I don't recommend turning it off. It is not related to forgetting a password.....unless I'm not following you correctly. Please clarify for me, if I'm off track.

[@AndreiSimion-hw6qr]

@@CyberMedics I have an original windows key and I am logged with my Skype and Microsoft store account, I'm not sure if those count as MS account (or how exactly I could check if I'm looged onto ms account?). I think I got it wrong. I thought that removing the recovery key is something optional the user can control but it seems to be mandatory implemented no matter if I want it or not. There is no option for me to eliminate it once I get the drive unlocked.

[@CyberMedics]

@@AndreiSimion-hw6qr You are smart for digging into this. That is the main point of this video. Under windows with Bitlocker you are not in control. The whole thing, "what is a MS account" is super confusing. From the Reddit post in this video description: - A "Microsoft account" is a very vague term. One account will allow you access to certain Microsoft services, whereas another will not. How do you check this? There are at least 4 different ways to log into a Microsoft account: account.microsoft.com myaccount.microsoft.com mysignins.microsoft.com/ azure.microsoft.com/en-ca/account My best advice is to get a MS outlook account & use it for your login. Activate bitlocker and store the key. Why? A known state for the computer is better than an unknown state. If you don't log into Window with a MS account, you could inadvertently be using a MS service and MS will activate Bitlocker. At that point you won't know where the key is located. Crazy hugh? Thank you MS.

[@johannagarcia6579]

I need help...got a work pc. Just started working and it froze. I made the mistake of restarting it which they don't like and it booted up to the Security Key...lo and behold, I don't have it, they don't have it, tons of data confidential. I got two days to get it back up and running. Weird thing is this...on the cmd, I get this: Conversion status: Unknown, Percentage encrypted: Unknown%, Protection Statues: Unknown. I have attempted to retrieve the key via another cmd prompt but it does not show the password! it's nuts! I even went via Azure and there's no device associated to my Microsoft account!

[@CyberMedics]

Anything can trigger the Trusted Platform Module to invoke the Bitlocker security key....a windows update, bios update, a new user with a Microsoft account. Two things are a high probability: Something updated triggered it & Somehow the system believes there is a Microsoft account tied to the machine. In my case it was a BIOS update. Things you can try 1. In BIOS go to security disable secure boot and restart 2. At Bitlocker recovery screen press escape then skip drive 2.1 Troubleshoot/Advanced Options - Select System Restore 2.2 Troubleshoot/Advanced Options - Select Go Back to previous build 2.3 Select Troubleshoot - Select Reset PC & Keep Files 2.4 Troubleshoot/Advanced Options - Select System Image Recovery (if you have one...may need to insert bootable media to complete) Any type of online account with Microsoft could have triggered storage of the key. I all above fails, try to deduce any accounts that were used on the machine with Microsoft services. You may find the key stored on one of these accounts. Please update us so we can help others. Thanks for commenting & subscribing.

[@CyberMedics]

Any update? Did you get your bitlocker key? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@roniwinchester8351]

is the command manage-bde -protectors c: possible to run in recovery mode cmd?

[@CyberMedics]

All the commands are available. See the description and pinned comment for additional information.

[@abhimanyuchattopadhyay2198]

My device is registered to my Microsoft account but there's no bitlocker recovery key backed up on it. Tried everything from uninstalling windows quality and feature updates to disabling bitlocker. Nothing worked. Blue bitlocker screen shows up everytime. Even tried resetting the device by losing all files but not able to do so, neither through cloud nor through local. Any suggestions?

[@CyberMedics]

Usually it is tied to an account. Is it possible someone else logged in MS account?

[@CyberMedics]

Did you go here? aka.ms/myrecoverykey

[@adebiyioluwagbenga5596]

@@CyberMedics In my case, I went every where, but could not find a recovery key. Is there anything else I could do just to avoid loosing my data?

[@CyberMedics]

@@adebiyioluwagbenga5596 If you followed our steps and there was no recovery key Listed and it also showed that your drive was not encrypted you're OK.

[@CyberMedics]

@@adebiyioluwagbenga5596 Any update? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@machdaddy6451]

You can also open File Explorer and look for the padlock and see if it's open or locked..

[@-stayinzambia8950]

can i do a fresh installation of windows 11 on the bit-locked system drive to replace the old one since it has been bit-locked and i have no recovery key for it？ please note - i cannot log on the system since when asked to enter PIN, letter cannot be entered.

[@CyberMedics]

This answer if from Super User: superuser.com/questions/408809/how-to-format-a-drive-encrypted-with-bitlocker. It was voted the most useable. I have not done this myself, but it seems logical. Let me know what you find out. Hope you gave the video a thumbs up. Thanks for commenting & subscribing to the channel. Super User Answer "Press SHIFT-F10 or hit 'repair' in from the Windows installation to open up the command line, then execute the diskpart command and delete the partition, e.g.: list disk, select disk 0 or any other identifying the correct disk, list partition, select partition 1, or the encrypted one , in case there are multiple partitions, then delete partition override. You can then resume the install procedure normally to repartition and format the drive."

[@CyberMedics]

Any update? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@-stayinzambia8950]

@@CyberMedics I have just re-installed the operating system.

[@CyberMedics]

@@-stayinzambia8950 Thanks for letting us know. Are you using a MS account for sign in? If so have you activated bitlocker?

[@-stayinzambia8950]

@@CyberMedics Yes. Since I have re-format the hard disk and re-install the OS, I can do everything but this time I save the key o the bitlocker to somewhere.

[@houssamassabahi6344]

Hello i need urgent help please. My friend has important medic files for his doctors exam. His laptop suddenly asked for a bitlocker key but he never activated it on purpose. He has no key and cant boot because it keeps asking it. How can we bypass it and keep the files? Im going to try the bios and disable/engelen secure boot and try to restart. Can we try anything else? I subbed as a thank you in advance.

[@houssamassabahi6344]

Probably asked bitlocker because of an Windows update or something

[@CyberMedics]

Give me a way to call you on social media or through your cell phone if you're in the US. Our email address is [e-mail]. you can send it there

[@CyberMedics]

​@houssamassabahi6344 That is correct. Usually some update activates it.

[@CyberMedics]

You cannot bypass BitLocker you have to provide the key once to drive is encrypted. There are things you can try if an update caused a bit Locker to be activated. Please check out the useful tips in the video description. Keep us updated on your ability to recover the data.

[@CyberMedics]

Any update?

[@arksurvivalevolved9190]

Thank you. What happens if I just turn off bitlocker in my bios while bitlocker was on? BSOD?

[@CyberMedics]

That will not unlock the drive, but you can try it. See all the suggestions on the pinned comment.

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@hey_mhs]

My d drive locked with bitlocker, idk recovery key and it's not backed up on usb/microsoft account and anything else. What can I do to unlock it??

[@CyberMedics]

Some sort of update must have triggered the Blocker encryption to be activated. This could be a bio update or operating system update or any change in Hardware. One of the things you can try is to roll back whatever changed. Please check out the helpful tips in the pinned comment and video description. Update us on your progress and let us know if we can help.

[@CyberMedics]

I just checked my system. And the keys are the same from the command prompt & the MS account. Also validate you are looking at the correct MS account, in case you have more than one.

[@hey_mhs]

@@CyberMedics I can see one recovery key from my ms account but that key is not for my locked drive D :(

[@CyberMedics]

@@hey_mhs did something change on your system that might’ve caused a bit locker to activate?

[@chronos9670]

Hi, Thank you very much for the information you shared. But I have tried all the methods you showed plus others like enter the secure boot. None of them worked on my "Surface laptop 3", I cannot format my C: because I have important files in it and the microsoft account that has the bitlocker key is already deleted (because it is an university account and I was graduated years ago). Like you said I never know my disk is encrypted and when will it be activated. Hence I did not save the password or recovery key. Can you please help me with this? What should I do or who should I go for help? I called microsoft already and they say they cant do anything.

[@CyberMedics]

Really Sad this is happening. There is not good new on this. If you don't get the key, then you won't recover the data.

[@CyberMedics]

Is your computer stuck on the bitlocker blue screen?

[@CyberMedics]

Did you go here? aka.ms/myrecoverykey

[@footyxin7271]

@@CyberMedics yes my Dell laptop is stuck in it plz help I need my data

[@CyberMedics]

@@footyxin7271 I'm so sorry this is happening to you. Do you have a Microsoft account or have you logged into any Microsoft services like teams or Office 365?

[@pavanpavan-ql2lc]

In the manage-bde -status Lock status it is showing Locked Protection status as Unknown What should i do now?

[@CyberMedics]

Have you tried turning off a bit locker protection?

[@MOHDNAQIUDDINBINGHAZALIKPM-Gur]

How can access everything else meanwhile open up laptop directly goes to blue screen bitlocker..vry frustrated.cant even proceed to control panel .. or desktop

[@CyberMedics]

Your computer is Bitlocker locked and you don’t have access to the key?

[@ManjotsinghPannu]

in my dell vostro 5471 window 11 home in cmd it does not recognise manage-bde -status

[@CyberMedics]

Are you locked out by BitLocker because of this?

[@ManjotsinghPannu]

@@CyberMedics yes

[@CyberMedics]

@@ManjotsinghPannu I am a little confused. You can get to the command prompt even though you are locked out by bit locker?

[@AA-pf1cw]

@CyberMedics My local drive D is locked I did a CMD command to unlock and it stated that I had to do it from within my Control panel. I have access to my C drive but all my files are in my D drive. What can I do? I had no idea my computer had a Bitblocker

[@CyberMedics]

I Believe by control panel it's talking about the settings menu. In the video we demonstrated how you could go into the settings and determine whether BitLocker was on your drive and then from there you could turn it off. You should be able to do that. In addition to that any Lock Drive normally has the BitLocker password recovery key tied to a Microsoft account. We also demonstrated how to log into that Microsoft account and get the key. Also check out the description and the pinned comment for additional information and tips. Please keep us updated we'll do whatever we can to help

[@alycianaama9884]

Thanks for your quick reply. I followed that process. Nothing worked 😢

[@CyberMedics]

Please describe your situation of how your drive got locked?

[@ilaydaaksu2304]

hello I need help, I can connect to my Microsoft account but there is no key registered with the computer how to do?

[@CyberMedics]

Did you try the other Bitlocker key recovery methods in the video? Is your computer operational or are you presented with the blue Bitlocker screen? Did someone else set up your computer? The key could be tied to their account.

[@CyberMedics]

Did you verify the Bitlocker Key is activated on your computer? Please update us.

[@CyberMedics]

Any update?

[@CyberMedics]

Did you get your bitlocker key? Any update? Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@janerohling2478]

Great information and strp-by-srep instructions. Too bad I didn't even know what BitLocker is, let slone that Microsoft installed it on my computer unbeknownst to me. Unfortunately, BitLocker's blue screen appeared on my laptop today l. It took me completely by surprise! Now, I'm wasting valuable time trying to figure out how the heck to get access to my own llaptop! I really appreciate your video, and I HOPE it eill be useful if I can follow these instructions on my desktop computer BEFORE Microsoft locks it up, too! 😢

[@CyberMedics]

Thank you for your kind feedback. Please share our video with others to help prevent this disaster. Appreciate you subscribing!

[@CyberMedics]

Did you get a chance to follow these steps on your desktop computer?

[@CyberMedics]

Any update on following the steps?

[@MegaGeorge1948]

What if one does not have a Microsoft account to store the key in?

[@CyberMedics]

Thanks for commenting and giving the video a thumbs up! Use the commands in the video description to discover and copy the key. Let us know if you have any questions.

[@PatriciaTyler-b9r]

Really, 🥺 how do you get around the problem when you can't sign into the Microsoft account to the person died and you don't know his password and on top of that it's encrypted with BitLocker and there's no documents with the BitLocker key or password on it

[@CyberMedics]

Is it possible the bit locker key was stored in a password vault or safety deposit box? Without access to the Bitlocker key you will not decrypt drive.

[@ahtashgamingyt820]

And Its not showing the option of Get recivery key from USB

[@CyberMedics]

Can you give me a time stamp on "get recovery key from USB"? Don't fully understand the problem. Thanks for commenting & Subscribing!

[@carloreyes4704]

Very informative. Thank you

[@ErixsonGaming]

I am using a local account on Windows 11 23H2. I probably should be safe if I don't use a Microsoft account on the OS except for Minecraft which unfortunately requires MS account 🙄😐😕!

[@CyberMedics]

If in anyway you have a MS in use on the computer you are not safe from bitlocker.

[@gonzothegreat1317]

Some questions: 1. Is it possible the key is to be found in something called Azure account? Where do I find it? 2. I am still able to login and get to the taskmanager, but the screen keeps flashing black and sometimes freezes, sometimes I can get task manager to work sometimes not. I cannot run in Safe Mode anymore, since it asks for the Bitlocker Key. This is extremely frustating. Is there a way I can get from TaskManager into the CMD to check the key still locally? And stop the screen from flashing black? 3. Can a rollback of windows update work? Or is it better to reset BIOS? Idk?

[@CyberMedics]

If you knew for sure what activated bitlocker the a rollback may resolve the issue....bios update or windows update? Thought we pinned a comment with all the suggestions. I'll have to check on the computer since it is not showing on my phone. Don't know about task manager to dos prompt.

[@CyberMedics]

azure.microsoft.com/en-us/ go here if you have an Outlook account you should be able to log in with those credentials for the Azure account

[@gonzothegreat1317]

@@CyberMedics Just found out for my other laptop, which I also checked earlier for a recovery key...and it wasn't there in the microsoft account... I checked it again a few days later and the key is there... wtf?... better yet the key is there for the past two years ... then why did it give the error. I'm hoping that somehow this is also true for the locked drive. I just need to find the right account. Maybe contact help center? ps: I still think it is unprofessional from microsoft and highly incompetent. I never asked for that drive to be encrypted. What backwards thinking is the cause of this? I now will save all my data to drives I know have no encryption. It is just to circumvent, their stupid policy. Assholes, that is what they are. Anyway, I thank you greatly for this video and your reply. Shows me you care!

[@CyberMedics]

@@gonzothegreat1317 We do care and are extremely sorry this is happening to you & others. It is why we started the channel to help people protect their digital lives. Complete agreement about the arrogance of Microsoft. They are doing the same thing with OneDrive cloud backup...moving all files off the local machine and restructuring the file organization without user consent! In some cases under the free plan when the data limit is reached people are losing their data completely. We are thinking of doing a video just to highlight Microsoft's complete disregard of user's data/lives! If you have a bitlocker key and are having trouble entering that, we just released a video: kzbin.info/www/bejne/o5i9aKqlpLB-qq8si=cmBllA8v4BrUpOtJ Not sure which help center you are referring to? Every bitlocker key though is tied somewhere to a Microsoft account. Problem is "account" is not well defined. We do have some additional information in the video description. I need to pin all the help suggestions into one comment. Account could be from you belonging to a university, could be someone who set up your account, could be from signing up for some Microsoft service like teams....Any account association with Microsoft that is used on the computer system can wind up being where the bitlocker key is stored. Absolutely CRAZY BS! Keep us updated and we'll help in anyway possible.

[@gonzothegreat1317]

@@CyberMedics Another thing to take into account is the fact that when your onedrive is full... you get locked out of your account. There might be a possibility that this prevents you from getting the key.

[@toni_conn]

If we can find the Bitlocker key so easily then this encryption is pretty much useless. What's a better alternative for encrypting the drive while it's in the computer?

[@CyberMedics]

You can only find the key if you are logged onto the computer. You can secure the login with a hardware security key.

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@gr__msk]

IM SO MAD WITH THE BITLOCKER THING. I PUT THE BITLOCKER KEY PASSWORD (WHILE ITS CORRECT AND IT ACCEPTS THE PASSWORD-IF I PUT A WRONG PASSWORD, THE PASSWORD IS NOT ACCEPTED AFTER 6 DIGITS). AND THEN IT ASKS ME TO RESET THE COMPUTER AND WHEN I DO IT ASKS ME TO PUT THE PASSWORD AGAIN AND THIS GOES ON FOREVER AND NOTHING CHANGES. I CANT AFFORD TO FUCKING LOSE ALL MY DATA. I HAVE BEEN WORKING ON THIS PROJECT FOR MULTIPLE MONTHS !!!!!!!!!!!

[@CyberMedics]

Did you get your data back?

[@mrahmedshahwar7288]

Hello, i m in a very big problem i install ubuntu then have to go back on window then i see bitlocker recovery key is enabled i dont know how its done then ireinstall window 11 then the drive d got locked and there is no option for key no recovery key 🔐 on microsoft no bitlocker key in command prompt there is no option iaplly all methods but there is no way to out plz help me to reached out

[@CyberMedics]

When you start the computer, do you get the blue screen where it says enter the Blocker recovery key?

[@mrahmedshahwar7288]

Yes,but now i install the window 11 and the d drive get locked by bitlocker and ask for 48digit bitlocker and no more option example:enter your recovery key,usb etc.And i want to ask you that when i reinstall window on my laptop is my data deleted on locked D drive or not

[@CyberMedics]

@@mrahmedshahwar7288 if the drive is locked with Blocker, then the only way to get the data back is to have the recovery key.

[@mrahmedshahwar7288]

@@CyberMedics so how i can get recobery key if i have don't on pc or on microsoft

[@CyberMedics]

Those are the only ways we know to retrieve the recovery key.

[@h4zmeister]

The manage bde protectors just gives me the same key in password. I think my MS account was my school account and that's de-activated. I cant find another way to open my laptop, guess i am gonna have to format it.

[@CyberMedics]

Sorry for that. It wouldn't hurt to contact the IT department. Some people have had success with that. Keep us updated. MS sure did a lousy job implementing this.

[@h4zmeister]

@@CyberMedics I already talked to college/microsoft/dell tech support. All pointing towards each other and saying they can't help. Dell said they'll charge 200$ to try to fix, or help in format if they can't fix. I decided to simply format. No way I can recover files, but at least I can use my laptop now. MS definitely did a shitty job on this and how it get's enabled cuz I do not remember enabling it on my own. A random windows 11 update trigerred it, like it's just so stupid for such a big company to program something like this.

[@CyberMedics]

@@h4zmeister Please share our video with other to hopefully prevent them from having this problem. We have a lot of good information from subscribers in the "Pinned" comment. Thank you for sharing your situation.

[@darinmeritt3790]

​@@h4zmeisterA corrupted win 11 caused bitlocker to activate on my laptop without any online account. I hope Microsoft gets sued or gets broken up over this crap!

[@CyberMedics]

It is unfortunate the way Microsoft has implemented Blocker. Unbelievable that they did not ask for and user permission before activating an encryption program on the computer.

[@brendovlog8158]

Tamshekk and Waiting for the show

[@RishadKatrak]

Im stuck on the blue screen of death and saw this video.Followed all your tips but there were no codes on my Microsoft account.Guess im screwed now?

[@CyberMedics]

Maybe. Email us and we can do a phone chat if you want. [e-mail]

[@CyberMedics]

Please give the video a "Thumbs up". This is terrible! Microsoft should be ashamed. They are encrypting drives without asking permission. You may have a Microsoft (MS) account & not know it. If you signed up for any cloud services (Like Teams) with MS you would have linked a MS account or if your work/school linked you to any cloud based services this would have activated Azure AD tied to a MS account. This account could hold your key. Please take this seriously & check your system to see if Bitlocker is activated. It will only take one system update, hardware change, or bios update to activate this potential blue screen of death on your computer. Please give us some feedback on your experience with Bitlocker.

[@carzoparazzo9698]

Doesnt work, it says I dont have permission to do it, like if my user is not admin or something.

[@CyberMedics]

@@carzoparazzo9698 could be you are not logged in on an admin account.

[@carzoparazzo9698]

@@CyberMedics But my account its admin.

[@CyberMedics]

@@carzoparazzo9698 Please go to timestamp 6:30. Even if you are logged in as administrator you have to select command prompt "run as administrator". Please keep us updated.

[@joygal7743]

Hello sir pls help! Its been five days and an going crazy. I am not tech savvy at all but I was forced to learn the hard way when I accidentally right clicked my biggest folder on desktop while trying to delete a crappy folder from hell! Now all my hard work from last year gone under a flash cos I used permanently delete function and it can't be found in recycle or backed up because Microsoft won't let be back up big chunks of files at once so I turned off desktop folder. Prior to this I just bought the acer swift x Windows 10 without knowing how it works. First it told me to open Microsoft account wch I did and then next it asked me to upgrade to Windows 11 wch I did . Also sometimes during shutdown it asked me to upgrade and restart wch I normally do. All this while, I only used it to save my dji vidoes and pictures and the ones shot on my phone jst to make space since it's a 1tb storage. Now since I deleted this folder, I have to go to the drive I deleted it frm wch is drive C and saw it was bitlocker enabled but open while there is a strange drive D I didn't create wch is bitlocker enabled and locked. I went to my settings and I saw device encryption is turned on And there is option to recover key but not to turn it off. When I go to this D drive to unlock it, it says 'load key from USB drive' So I went bk to link and followed Microsoft account and got the key wch I saved on an external drive E. But when I open this in drive E there is no option to use it or so I thought Now my question and curiosity is why was that drive D created in the first place and why was it locked and C drive open? What is in it? I saw it is a 0.99tb storage. Could it contain the folders i am trying to recover. I have tried using Windows file recovery but it keeps saying system cannot find the folder I am looking for. Please help sir. This mess is too much for me. My major aim is to recover my deleted folder as it holds all the work did last year. Please you suggestions or help will be very appreciated 🙏 Sorry for the long read. I needed to make myself clear

[@chriss-tlion2048]

those commads are not working can you help me ?

[@CyberMedics]

Are you logged into an administrator account?

[@suryagoud8224]

In the command prompt that showing only numerical I'd not showing password

[@CyberMedics]

Did you check inside the Win OS to see if it is active?

[@mansisahu2606]

In that case what u did same I am getting

[@CyberMedics]

@@mansisahu2606 did you check any operating system to see if it Locker is active?

[@binodjoshi1898]

Greetings. I have lost both the password and the key. Kindly advise how to unlock the internal drive of the computer and recover the data.

[@CyberMedics]

Are you referring to the BitLocker key? When you say you've lost the password, to what account have you lost the password?

[@binodjoshi1898]

@@CyberMedics I have locked the e drive ( d drive) with password using the Bitlocker key. Stored all the data of the computer there including Bitlocker key in Microsoft word file . Forgotten the password. Kindly advise how to unlock it.

[@CyberMedics]

@binodjoshi1898 Not understanding. My experience with BitLocker is it locks the drive dynamically. BitLocker does not require a password but does require the BitLocker security key in order to unlock it, if Windows detects a disconnect between the Baseline configuration and the current configuration of the computer. Your BitLocker key may be stored on a Microsoft account tied to your computer.

[@binodjoshi1898]

@@CyberMedics There is a Bitlocker facility in windows with which one can lock and unlock internal and external drive and can password protect the drives. I have checked mine email account, there is no such key. Can you share the customer care no or email of Microsoft to whom one can approach?

[@CyberMedics]

Probably best to post a comment here support.microsoft.com/en-us

[@AhmedTrojan]

I lost password and key , I don't have any copy of them , what i should do ?

[@CyberMedics]

Are you talking about the password to your Windows computer system? Can you still boot the computer? Please provide more details so I know how to advise you. Please give the video a thumbs up it helps support our efforts in helping others with technology. Thanks for commenting

[@AhmedTrojan]

@@CyberMedics No, I talk about my encrypted drives with BitLocker

[@CyberMedics]

@@AhmedTrojan can you still boot into the computer?

[@AhmedTrojan]

@@CyberMedics yes

[@CyberMedics]

@@AhmedTrojan the BitLocker key is normally tied to a Microsoft Outlook account. Do you have a Microsoft Outlook account?

[@roselypink38]

Hi, my computer is locked right now because of the BitLocker. I don’t know what my key is. What can I do to get back in my computer again?

[@roselypink38]

@CyberMedics

[@CyberMedics]

Somehow that Blocker key is tied to a Microsoft account. Either you login in with the Microsoft account or you have signed into a service on Microsoft. A bit like a recovery. Key is the only way to recover the data. Please see the pin comment for additional recommendations on how to recover the computer.

[@roselypink38]

@@CyberMedics Thank you!

[@CyberMedics]

@@roselypink38 ​​⁠ please keep us updated and share any information. It might be useful to others facing the situation. Sorry you’re going through this. Microsoft should be ashamed of themselves the way they’ve handled this. Please consider sharing our video with others to help them prevent this problem from happening. Thank you for giving the video thumbs up and subscribing to the channel that supports our efforts and helping others.

[@roselypink38]

@@CyberMedics Hello, I got in my computer back. I tried to use many videos to try and fix the issues but they didn’t work. So instead, I tried figuring it out myself. So these are what I did. 1. Click “ESC” on your keyboard 2. Skip this drive > Troubleshoot Then, I reset my computer. It doesn’t delete your computer’s accounts, downloads, etc. But when I got in, I only needed to put in a new PIN (it can be the same). Also, you must verify that the device you’re using it yours. (You must have a Microsoft account connected to your computer, I’m pretty sure) That is all I needed to do. Thank you for reading and I hope you understand if you needed any help. :)

[@cruzmontel2941]

I have never set the bitlocker it just popped up 2 days ago and i cant seem to fix it please help

[@CyberMedics]

Hope you "Liked" the video. Do you have a Microsoft email account? Normally the bitlocker key is tied to that account.

[@CyberMedics]

Did you go here? aka.ms/myrecoverykey

[@mtriton01]

@@CyberMedics I do but no key there, dewvice does not even show

[@mtriton01]

@@CyberMedics yes, tried this too

[@CyberMedics]

@@mtriton01 If you or anyone ever logged into the computer or a Microsoft service (Office 365, Teams....) with a Microsoft account, it is possible the key was stored on that account. And that means anyone. Have you or anyone else ever used a Microsoft account on the machine?

[@paulrajashekar5369]

All this tech talk is not helpful, too confusing. I wanted simple solution, you gave a whole course!!!

[@CyberMedics]

If you want to ask a question we will do what we can to help.

[@totskievlog87]

Watching from KSA

[@marizsd2448]

Yahooooooooo watching here from KSA

[@Kmj.5]

Thanks so much bro

[@CyberMedics]

Thank you for the feedback. Appreciate you giving the video a thumbs up and commenting.Do you have bitlocker active on your pc?

[@Kmj.5]

@@CyberMedics I had it active, but due to your video, I had it solved ❤️

[@CyberMedics]

@@Kmj.5 so you turned Blocker off? Be aware at some future system update or making use of some future Microsoft service could activate Blocker on your computer again.

[@Kmj.5]

@@CyberMedics I used the code I found on my Microsoft account and it unlocked... Then I turned it off, so when it turns itself on again, will the key change or it remains the same.

[@CyberMedics]

The key will remain the same as long as the Microsoft account associated with the computer does not change. You are using a MS account to log into the computer?

[@tusharchavan3412]

Hii bro I faced bitlocker issue on my laptop after updating windows 10 version 1803 to 21H2. There Is no key available at my end also not show on Microsoft account. So bro please help me to recover from this problem. I don't I don't want to format the disk in the laptop. So please help me

[@CyberMedics]

Who originally set up the computer? Microsoft doesn't normally Implement a BitLocker key automatically unless there's a Microsoft account tied to the computer login. Do you have a Microsoft account?

[@tusharchavan3412]

@@CyberMedics Yes bro I have Microsoft account. But if I open the tab manage recovery key they shown "You don't have any BitLocker recovery keys uploaded to your Microsoft account." Note: If someone else helped you set up your PC, the BitLocker keys you're looking for might be on their account.

[@CyberMedics]

@@tusharchavan3412 that's why I was asking did someone else set up your computer?

[@tusharchavan3412]

@@CyberMedics Yes laptop shop technician

[@CyberMedics]

@@tusharchavan3412 then the key is probably on his Microsoft account. You'll have to contact that technician and get a copy of the key.

[@hollablox]

They changed it now it says it is on windows 11 home

[@CyberMedics]

Thanks for the update.

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@neatwheat]

That's pretty messed up. Now I'm worried again, damnit!

[@CyberMedics]

Thank you for supporting the channel by commenting and giving the video thumbs up. You are legitimately worried please review the information in the pin comment for advice on how to prepare for any contingencies. Let us know if you have any questions.

[@neatwheat]

@@CyberMedics I checked and my PC doesn't seem to support TPM. Sofor now I might be safe from unwanted changes by the OS, I guess. With the next machine I'll get I'll probably have to look out, though.

[@neatwheat]

Running on the final update for Windows 10 anyway now. 22H2

[@CyberMedics]

@@neatwheat as I’m sure you’re aware, always have a local and cloud backup of all your data. Running file history on an external hard drive along with your window. System is also an excellent idea.

[@neatwheat]

@@CyberMedics Thanks for the advise. Yes, I do partially backup on cloud drive and other than that on external hard drives. 🙂

[@kyuzdithadventuresikawatak5565]

Great Video 👍

[@CyberMedics]

Thanks for commenting!

[@ahtashgamingyt820]

Not working Even I am Using USB

[@CyberMedics]

Are you trying to boot the system from a USB drive?

[@twinniesgarden319]

Something interesting and informative..

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@devallaprasanna7633]

In command prompt I didn't get password

[@CyberMedics]

Are you running the command prompt as an administrator?

[@devallaprasanna7633]

I think no

[@CyberMedics]

@@devallaprasanna7633 You need to run command prompt as an administrator. Please try that and let us know your results. Thanks for commenting!

[@CyberMedics]

@@devallaprasanna7633 Did it work?

[@MrAce832]

I just got my laptop back from a repair only for it to ask me for a bitlocker key

[@CyberMedics]

The repair shop may have performed a software update or even a bios update. Any changes to the hardware configuration on a windows machine can cause bit locker to engage. Are you logged in with a Microsoft account or do you have any Microsoft services that you use? Please update us on your experience and let us know if there’s something we can do to help. thank you for supporting the channel and giving the video of thumbs up

[@MrAce832]

@CyberMedics Eventually I had to format the laptop. This one was a strange one because my Microsoft account had my laptop registered as one of my devices but never backed up the bitlocker key code.

[@CyberMedics]

@@MrAce832 sorry that happened to you. There are many computer folks recommending that people not use a Microsoft account and activate Blocker Think we are in the minority recommending that people use a Microsoft account and explicitly turn on Blocker and secure the Blocker key. From everything I’ve researched and experienced there is no way to know for sure if Bitlocker is going to kick off unexpectedly, similar to your situation.

[@ntal5859]

Easy fix move to linux.

[@CyberMedics]

Good point! Thank you for sporing the channel by commenting and giving the video thumbs up

[@Sasbxx990-w9t]

Ubuntu was the reason I was have this bitlocker blue screen lol

[@CyberMedics]

Are using Ubuntu? Did you move from windows?

[@darkball6100]

​@@Sasbxx990-w9tyah . I installing Ubuntu that time I need partition I need go to windows 11 then move to bitlocker screen 💀🥲

[@Sagir88]

Great Video

[@CyberMedics]

That means a lot! Would you do us a favor and share with coworkers and friends? We also have some good protecting iPhone. Thank you for supporting CyberMedics

[@ovalwingnut]

Thank you! A sub-worthy video. p.s. I"m sure glad things have gotten a lot simpler over the years...

[@CyberMedics]

Appreciate the positive feedback. Thank you for supporting the channel by becoming a subscriber and giving the video thumbs up. Please share your experiences with Bitlocker to help others.

[@vhindomztv0119]

Thanks for this video nice info..

[@CyberMedics]

Were you able to follow the steps to secure your bitlocker key? Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@udhayakumar-pc7vu]

Hi bro need a huge help

[@CyberMedics]

Did you ever get your data back?

[@goodvibes5087]

Sending my support

[@mcgonagall4009]

Hello I really need help

[@mcgonagall4009]

My Laptop was locked too by a Bitlocker I really need to backup the files cause it is important and I have tried the ways you do in the video its still doesn't work. Moreof, I do not want it to be formatted.

[@CyberMedics]

@@mcgonagall4009 I understand. Please tell me what happened prior to the drive being locked? Did you have a BIOS update?

[@mcgonagall4009]

I activate the windows but it seems its okay but after a few days I turn it back on it leads me to the Bitlocker setup and that's it

[@mcgonagall4009]

And I do not know what is BIOS update

[@CyberMedics]

@@mcgonagall4009 Do you have a Microsoft email account?

[@myakirovlogs]

Sending full support new friend

[@heavenboundfarm2159]

Sending full support

[@Thomas-wt5yh]

1:03 1:04 1:05 1:07

[@kyuzworld]

Very interesting

[@xtianmoto20]

Hi friend dikit kalembang na kita very nice content. thanks for sharing. stay safe and God Bless!!! sana makadaan ka din sakin stay connected lodi 👍😚😚

[@billmonroe8826]

The first thing I would do is disable bitlocker from the system! Another way for Microsoft to control you like the government is trying to do. This is why if your computer is very old, microsoft says you can't install windows 11 even though you can. It just doesn't have the TPM chip. Fk micorosft!

[@CyberMedics]

Great feedback. Thanks for commenting & subscribing. If you only log in with a local account that is probably a safe method. Some people are logging in with a MS account or MS is associating their login in with a MS service and automatically implementing bitlocker. It is insane that MS would encrypt someone's drive and not even tell them! Commenting & giving the video a thumbs up supports our efforts to help others with technology. Thank you. Please consider sharing the content with others.

[@CyberMedics]

Would you do us a favor and share the video/our content with your friends & family. Really helps us help others. Thank you!

[@adsal883]

Sending my support po

[@ivybingka5789]

Support

[@markjohnvlog145]

Watching

[@yamcruz5219]

Sending support

[@jujjuj7676]

So the fix, is turn off shitty system update..😂. Wow, works better already...

[@CyberMedics]

lol. wish it were that simple. Any configuration changes on the PC system can cause Blocker to be activated. Have you had any direct experience with Blocker good or bad?

[@jujjuj7676]

@@CyberMedics yea, that's why we run winAME on all critical sub systems and external firewalls to take up the slack then the PC is solid as a rock 100%

[@jujjuj7676]

One of the few smart channels I have found, great job

[@CyberMedics]

Really nice thing to say and appreciate the feedback. Would appreciate your comments on some of our other videos and consider sharing the content with others.

[@jimarkautenticovlogs8500]

Hi po

[@ivybingka5789]

❤️💟❤️💟❤️

[@findmyaitool-io]

👎👎

[@CyberMedics]

Please let us know why you didn't like the video. Thank you for commenting

[@thomasisham3372]

1:46

[@thomasisham3372]

❤

[@CyberMedics]

Sorry for the late reply he's just showed up. Why did you reference the timestamp?

[@ivybingka5789]

💟💟💟💟

[@udhayakumar-pc7vu]

How to contact you Instagram id?

[@CyberMedics]

Just tell us what you need we're here

[@udhayakumar-pc7vu]

@@CyberMedics bro in my harddisk there is 2 partion and i had recover key for one partion for another partion there is no key for that bro . what to do

[@CyberMedics]

​@@udhayakumar-pc7vuis that second participant encrypted with BitLocker?