CrowdStrike CEO on global outage: Goal now is to make sure every customer is back up and running

[@PrescottBalch]

"This wasn't a code update. It was a content file that contained logic on how we look for bad actors." -- i.e. it was a code update.

[@kennethlim210]

Maybe CloudStrike did not test faulty patch properly or didn't even test before releasing...

[@chandrahartono644]

You seriously think so ? Come on, this is 2024. Planes had to fall down from the sky 😂

[@abhishekrao7905]

We have to delete the file from the Crowdstrike folder

[@papa-dt1cv]

USDOT fines for airline consumer violations have often been a fraction of potential penalties. Last year, Air Canada (AC.TO), opens new tab agreed to a $4.5 million settlement to resolve a USDOT investigation into claims that thousands of air passenger refunds had been delayed. USDOT initially sought a $25.5 million penalty.

[@RajanPandian]

Are they not having DR to switch over immediately?

[@quivalla]

This may take some company users a full windows re-install if they cant boot in safe mode and recover that way. Another note: its strange they don't have a system simulator room to test the patch or updates for a duration then issue the software in order from basic to critical impact systems.

[@writerpatrick]

If you can't reboot in safe mode then either you need to replace the OS or the user.

[@alit7313]

They are ALWAYS tested in a simulated VM environment, beta tested, rolled out to more, then fully released

[@chandrahartono644]

You seriously believe what Crowdstrike say?

[@merian_d]

Can this CEO help me explain to my professors why I was late for my assignments last night? I was helpless because of their software update. Please. 😂

[@GeminiCAN]

Haha nice one .just to give u an extra bit of data. 'Crowstrike Falcons' is an EDR s/w(Endpoint detection and response) one of the many cyber seciruty tools to mitigate unauthorized access to computer n/w 's and systems mainly for large scale businesses and not intended for personal users and personal computers because they cant afford it and they don't need it.

[@nadger1337]

The manual steps might be something a lot of people cant do because they dont have an IT department. The amount of lawsuits for loss of earnings is going to be in the billions.

[@NerdTrigger]

Crowdstrike - strikes big!

[@geoffreygo1686]

no automatic update don't update if it's not needed

[@1beanstalker]

stop making me work, crowdstrike. im supposed to be getting paid to do nothing. stop making me do my job. need to apply backups to dozens of servers now. sincerely, system engineer

[@waynesimpson4081]

This bit should be filed under: "When you've pumped a stock 24/7 on your show, and then it shows itself to be incompetent."

[@vernearase3044]

We just have too big a reliance on Microsoft and its partners.

[@tongobongo5306]

personal apologies doesn't pay for revenue losses.. Billions of dollars of lawsuits. Does their insurance pay for those liabilities?

[@edurodriguez4278]

Ever heard of UAT?

[@profitpurpose]

or canary testing.

[@Copperhead2017]

This stock will be worth zero soon, when all affected businesses globally start to sue them for losses

[@renatocamo]

There it starts just as the WEF predicted. Isn't it a coincidence?? Oh and the media is in lock step. We need to get rid of these manipulators. Trump 2024. Follow crowdstrike to follow the WEF and Blackrock ties.

[@DRventura333]

As layman with no technical background, one would presume with any new "update" one would use it in a phased and with some test live systems before it is massly distributed. Would this not be possible with whatever this update was? Major systems seem to have been affected, critical systems like 911, medical databases, people's online bank account, airline ticketing system, people's home systems, etc,. This is very dangerous as who knows what else might be affected and further ramifications. There are already too many data breaches causing many Americans major financial issues/losses. Do Americans now need to be worried about IT companies causing issues with regular system updates?

[@tonycaine5930]

IT software issues were most likely outsourced to software engineers in India

[@alit7313]

Crowdstrike 2011-2024 -RIP

[@abhishekrao7905]

Reboot is not helping CEO

[@patrickang7739]

This CEO, like most CEOs out there talks a lot of words but mean very little. So many companies with different configurations are affected across the world, so it's really hard to imagine that if they tested this thoroughly, they didn't catch it

[@dementsprechend1542]

Question: is the blue screen sole outcome of this alleged problem or ...?

[@sudarshands7092]

We don't always test our code but when we do, it's always in the production - Crowdstrike 😅😅

[@writerpatrick]

The "blue 'circle' of death?" If people bothered to learn a little about computers this wouldn't be such an issue because they would know how to work around it.

[@harveydharma8188]

so let us directly hear it from the mothership captain -- Sir Bill Gates?

[@happypuppy8221]

CEO is lying.

[@onusnous]

George is lying. Clearly you can see via his body language and speech patterns and his eyes. He doesn't know whose been affected??? BS!!!The company should get sued for all the losses.

[@8spores]

CrowdStrike needs to pay lots of compensation.

[@benjamindover4033]

What happened with testing?

[@tongobongo5306]

This only highlights the critical vulnerability- Concentration Risk in the fact that Microsoft is intricate in business systems, and Crowdstrike in these systems. Too much concentration is the the problem here.

[@nicklee7002]

Where were those sandboxes? Destroyed by the wind?

[@rakeshthakur2656]

Thanks yesterday we played on campus a lot of table tennis because of it with Boss 😅😅😅

[@thedurtyversion]

CrowdStrike’s recent downtime is ironically eroding the financial savings it promises to secure for companies against hackers. Companies invest in security after hearing about others losing millions to cyberattacks, only to face similar operational disruptions themselves. For instance, a company might avoid a $2M hack by using the software, but then suffer greater losses due to downtime-potentially costing more than the original threat they aimed to mitigate.

[@supersmart671]

I think there are multiple issues going on at the same time

[@fe2nq]

This is only a test repeat this is only a test

[@Mark-12-31]

From this morning: Sorry, sir, but we implemented it directly in the production environment. Fingers crossed; hopefully, no one will notice.

[@motivationandtravelchannel4575]

Class Action LAWSUIT!!!😊

[@writerpatrick]

It's not going to happen. There's no way the company could afford the amount of damages companies would be seeking, and there's probably a EULA for the software who's primary purpose is in protecting against lawsuits when something goes wrong.

[@mr_neil_vlog]

Bank, Airlines, Hotel, etc, losses Millions of Dollars. Crowdsource CEO: I am sorry .

[@PraveenKumar-ng7vi]

Testing this PATCH directly in production ......

[@onusnous]

They shut it down, then restart with same bug in every device!!!

[@rubinjo9618]

Microsoft board meeting underway to fire sue crowdstrike and to announce that elon offered to buy ms shares@1 usd

[@heatscore9407]

Crowdstrike 💥💥💥💥💢💢💢💫💫💫.........what an apropos company name

[@deeplearningpartnership]

That's unacceptable.

[@imgoodatmoaning9561]

I’ve made mistakes at work but thankfully not on this scale

[@profitpurpose]

the developer(s) who made the change would be updating their resumes.

[@StarDust-vm1qs]

This is what happens when companies like this conduct mass layoffs to maintain their bottom line.

[@AvyFerg]

📌 THIS

[@tonycaine5930]

Or outsourced to India

[@jaswarren]

He Should Resign

[@ZakiSalem-zh5gr]

That's why you release betas first

[@RC19786]

the CrowdS CEO looks like he's gonna pee in his pants and rightfully so, lol

[@AvyFerg]

Yeah this interviewer is asking the right questions. He might not have been expecting that lol

[@redwithblackstripes]

This answer about testing makes absolutely no sense, you can't just crash millions and millions of systems worldwide and giving a non answer on this, absolutely unnaceptable.

[@LonganLee]

Software is liable to crash. So imho, Not Guilty as charged. Friends can gift friends. Its not cronyism

[@DrAvrilSix]

Do we have to get litigious before the crisis is even over?!

[@Jackson00X]

And why do CEOs make so much money?! Eat the rich!

[@jamestfx2965]

Who would begin with? Catelyn?

[@stefanschouteden5196]

For the whole world to see and experience how poor Microsoft systems are and how poorly they overlook their 3rd party integrations. Incredible. Stock prices will plummet. A pathetic apology of the CEO is not going to save them.

[@jerryrobles8310]

This reminds me of “Fun with Dick and Jane” lol

[@onusnous]

He blinks too much, lying body language

[@happymelon7129]

After Boeing , Microsoft turn ? ? Apple next ? Emerican decline in quality

[@mosheridan7016]

Cramer won't get his coke

[@Eag757]

How many lay off have this compamy had in past few months?? Blame the data center plug those cables back in.

[@_Amit_Sunil]

Is Kurz pronounced Cursed

[@AntaresMaitreya]

Uninstall Crowdstrike.

[@atakanhasar6322]

Time to short CRWD :D

[@clifftanch]

This reflects poorly on you, Jim.

[@peterneumann7145]

Compensation

[@PharmaTroll]

Of course a mistake like this could never happen in the pharmaceuticals industry.

[@khyatikothari4492]

They have different problems risking people’s life… forgot Pfizer case

[@spywhale]

So just like FIZA did not test their Paxine properly it seems crowdstrike did not test their software properly.

[@genst2090]

Reboot? 😂😂😂😂😂 "15 times"

[@Kc-nn8mn]

Hes the biggest bug.

[@gregorywilson7074]

What the hell

[@KL-sw5xi]

LESSON LEARNED: Don't send software research/development/testing to India.

[@writerpatrick]

Actually India is a good place for software testing. People there know their stuff.

[@viveknidhi]

Nothing to do with India. Is it American firm and their file

[@SonGoku_dk57]

Thus just a trailer by the big guyz i think.. They will do anything to find an excuse for global financial collapse🫡