CRUISE NEWS: Travel Agent Leaves 70 People Stranded In Foreign Country

#carnival #travel #cruisenews
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[@JSHIPLIFE]

BOOK YOUR CRUISE WITH US🚢 www.luxrallytravel.com/influencers/bookwithj?referral_src=yt_385_c7qfVllNox0

[@angelatraina683]

You have 2 minutes experience 1:42

[@JSHIPLIFE]

@@angelatraina683what?

[@briezzy365]

@@angelatraina683he’s been traveling for years, and also a great reputation and large following to protect. I wouldn’t trust anyone else to book my travel.

[@Dassykj]

😅The The I 😅😅😅 e😅e😅

[@kelj4517]

@JSHIPLIFE J bruh why you put Monica business out there like dat 🤣🤣🤣🤣! Keep up the good work I been watching your channel back when you had 1K subscribers 🙏🏽

[@CynthiaHiatt]

Pull her travel agent license, put her in jail on fraud charges

[@bartomand3681]

Does she even have a license? Certificates can be easily forged.

[@BeefromSC]

Exactly, do something already! This is insane to be happening again and again 😱

[@Bklyn112]

You don't need a license to be a travel agent although you should be required to have one. Back in ancient times when I didn't have a computer in my hands and wifi, I used a travel agent but now I book cruises directly with the cruise line and other travel directly with reputable ground companies. Depending on the destination, I may book all of the arrangements myself using hotel and airline customer loyalty/ credit card rewards.

[@Fatpumpumlovah2]

you dont need no license to be a travel agent LOL

[@keishabrown2069]

Exactly, she know she can get away with it so she keep doing it. Throw her butt in jail , pay restitution also.

[@Missblaak]

Book your own cruise people! It’s easy! 🤦🏾‍♀️

[@SasaSasa-wy9wu]

It’s about discounts n deals sometimes

[@jjjones4502]

Then book them during certain times of the year. I get plenty of emails from carnival and other cruise lines about sales and deals. It’s easy.

[@peanutsarecheap1997]

No thank you 😂 I'll book myself... This world is sooooooooooo messy!!!​@@SasaSasa-wy9wu

[@Mordecai3223]

Booking your own travel is simple!! I've been doing it since the 80s. Been to over 30 states and a dozen countries. Most of these new travel agents have been on 5-6 trips, and all of a sudden, according to them, they're experienced travelers. I seen them on social media advertising their services. It seems to be the new hustle, easy entry barrier without a lot of capital required.

[@LeolaGlamour]

There are benefits booking with reputable travel agencies. Its not so much about discounts but they handle every aspect and they are responsible for your travel.

[@Apryll.]

If I owed 70 people over 3k a piece, I would pretend to pass out too, lol

[@jackieporter8616]

Depending on how threatening the pax are looking at me I wouldn't have to pretend to pass out, it would be the real deal.

[@dtroitpeach]

😂😂😂

[@Aaleyahjones2014]

Facts 😂

[@erickrobinson4763]

Hell yeah .I’d go straight to the hospital lol

[@luvinlife225]

@@jackieporter8616exactly! 😂

[@escritora84]

This woman is a scammer and needs to be in jail for fraud and theft. The incident last month was a lack of prompt communication on her part, but this is a new level of bs.

[@zzizahacallar]

Yes I watched the last video. I hope ppl will not book with her anymore.

[@anotherone-xp9ox]

Ratchet

[@reginabritton1236]

This is why I always book my own travel directly and never use travel agents. That way, I'm sure of everything that's going on, and if something happens, it is on me.

[@fightingtosurvive6527]

Smart decision !

[@audreythompson5123]

I am a travel agent. I love booking trips for clients so they can have the same types of wonderful experiences as me. I make my clients' payments directly to the cruise lines. I send a reservation confirmation with all the details of payments, cabin type, cabin number, etc. I let them know to make an account, which then will show their cruise. Those people were paying her directly. I don't allow anyone to make payments to me. And they have to complete a credit card authorization form to protect themselves and me. Monica was having them pay her directly and never booking their trip!!

[@QueenSuperJ]

Even if I am traveling in or with a group I always make my own accommodations because I do not want to leave anything to chance and I do not want to be stranded anywhere

[@iptvclub1575]

Agreed. Now with everything online, travel agents don’t really save you much time. Unless you are planning a multi destination trip and going to non-conventional locations. I used a travel agent for my honeymoon because we were going to a place that needed small prop planes to travel to and it was multiple destination honeymoon. So a travel agent was well worth it.

[@joethompson9612]

Facts!

[@orionsbe1t]

As a travel agent all I want is to help my clients, and I dislike it when we get a bad rap cause of people ripping off others. Hope she gets sued.

[@Fly444]

Exactly 💯

[@ConstanceRoserie27]

Exactly! This is why people are scared to book with us.

[@ajd8558]

Absolutely.

[@miaandsonnavigatinglife4596]

I feel bad for your industry but I won't use them. I know it's not all.

[@spaceracer23]

Sued? I hope she gets herself a booking in federal lockup.

[@naimaw7615]

Scammers need consequences. PERIOD!

[@demetriusday4127]

Yesssss. Thank you! I’m a victim of the Aruba trip. We on her heels, and not letting up.

[@sarah___712]

You need to make sure you report her host agency, InteleTravel. They don't vet their agents, and the UK has had a few of their agents caught scamming. One of them, Lyne Barlow, was jailed for over £1 million fraud last year

[@adjustableWench]

good deal - stay on her ass til u get everything back

[@KBlocker29]

I hope yall get restitution. This is crazy

[@demetriusday4127]

Yes… We’re looking for federal time. I’m sure she touched a million dollars taking peoples money. Three events three different times back to back.

[@rosey312]

Have you guys filed a police report yet? Did you take her to small claims court? This is grand theft and since she did this online you can make a complaint to the FBI. I would send detailed letters to every single cruise lines security department with her picture and details. Since she seems to like to stay in the Caribbean and Central America, I would send complaints to the prosecutors in every single Caribbean country! Since you were a victim in Aruba, send notice to both the Aruban gov and the Dutch gov. Make her know the walls are closing in and her chance to vacay on others dime won't work! So shocked that after doing this to so many women, non have thrown hands with her! Sister would pay me if she didn't pay anyone else! 🤣

[@cindyonyoutube]

It's looking like this supposed "travel agent" is nothing more than a common thief. Thanks for reporting on this!

[@zzizahacallar]

Yes I hope this is the last story with this person.

[@TheFinemocha]

Yes, it's very annoying, these people worked hard and took off work only to get stranded.

[@mommynab]

Monica pulled a "Fred Sanford" and passed out. 😅 🗣"It's the big one, Elizabeth!!!" Sounds like she needs to be disbanded and her agency closed.

[@vo4life]

Omg!!! Lol!!!

[@RuthFoster-ev4he]

😂😂

[@kellik5453]

lol!

[@ysykes489]

Love this, and I so agree.....LOL

[@annen1804]

If there are any seniors in this group, they need to file Elder Abuse charges!

[@Mike79555]

She need to be banned 🚫 from booking from other people's trips

[@madib.2567]

And banned from cruising as well

[@BlakHollywood205]

This is why I choose to book my travels myself.

[@gktravelers]

This!!! How she didn't go to jail over the cruise?? I really don't understand she is not locked up! It's embarrassing and just giving travel agents a bad name.😡

[@preedestined1]

‘Cause she not black

[@modifiedjaymill]

Because LE don’t care until it happens to a business Any other time they wanna act like it’s civil

[@phlodel]

I'm sure law enforcement considers it a civil matter.

[@Santiago-in1xf]

I've booked direct and with a travel agent. Sometimes they can get you deals you can't get on your own. I've never paid a TA using Paypal knowing their policies about payments. How much you want to guess she was telling people to mark the payment as Friends and Family to avoid fees. In my dealings with TAs, every payment or credit card auth has been quickly followed by an identified charge direct from the cruise line and a receipt. She is taking advantage of inexperienced travelers who might not notice the red flags we'd immediately see.

[@Walkinthepark_travel]

Exactly. No reputable, travel agent would take a client payment from PayPal or Venmo.

[@evettemurtha]

she needs to get Arrested 🤬😡🤬😡😡

[@j_rainsgoat3929]

She's snitching

[@mv4463]

Suspend her passport and all visa for outside countries

[@evettemurtha]

she's keeping scamming peter to pay paul -- then she's scamming Paul to scam more

[@zzizahacallar]

Good analogy

[@Jonapr2521]

Thats how the Ponzi Scheme works.

[@AH23323]

There’s another travel agent from Chicago that stole thousands from people. She scammed me $2400 and I felt lucky considering others she scammed. Be careful out there make sure agents and bookings are legit!

[@user-rs9np8bc2c]

A Complete Mess

[@dtroitpeach]

Exactly. These were my exact thoughts as well.

[@MoDavI-sl7iy]

Ppl are out here struggling, & the last thing we need is someone stealing from us. Book your trip with the cruise line. PeriodT ‼️

[@Kim-yz1wo]

I K R

[@jennylynne4414]

That woman needs to be in jail for theft by deception.

[@melanin_gyrl2469]

That’s why I book my own trips. Never used a travel agent and have had great trips.

[@ihatescammers6438]

Back when I lived in NJ, my ex and I booked a vacation in Banff and Colorado through a travel agent she knew that used to get her hair done at my ex`s salon. Got itinerary from agent and she booked 4 one way flights for each of us, definitely jacking up the cost of the trip. I called and we got two round trip tickets each of us and I paid for the hotels in Banff and Lake Louise by check. Trip was great BUT I received a credit card statement that had tickets booked on an airline we did not fly on. I called the agent and her daughter in law told me that "it is your land package." I reminded her that i had paid that portion by check and told her I was disputing the airline tickets (had not been used yet) Charge was taken off my credit card and heard nothing until I read in local newspaper that agent and daughter in law had been indicted on credit card fraud. Her company went out of business due to the bad publicity.

[@terryw9838]

I see her next gig is organizing a music festival on a secluded island somewhere. 😆

[@Teddy31976]

😂😂😂😂😂😂😂😂😂 that's fyre I mean fire!

[@temitopeej8407]

😂😂😂😂

[@terryowen6759]

My thoughts exactly

[@FaraiMoniKA]

😂😂😂

[@smsff7]

Throw her into prison. The scammer should not be allowed to continue this.

[@sodonewithit]

She needs to be in jail.

[@sheilajohnson6478]

That’s why I book myself for trips. There’s too many scammers out there.

[@tonylevine2716]

Funny, a day or so ago I was wondering what the latest was with this, did a search on FB, and found all the info you did. She definitely needs to be held accountable since this is not her first rodeo. “The love of money is the root of all evil!”

[@MaximusR93]

You were cool not to trash her initially but yeah after multiple incidents, you gotta give her what she deserves

[@SipWatchTravel]

And THIS is one of the major reasons why I book my own cruise. Sadly, it makes it bad for reputable agents.

[@TheHeltonFam]

That woman with the black cap needs her own Chanel. I would watch her 💯

[@just.R.A.]

And sounds like she has a LOT to say.

[@candyrobinson3659]

Same! 😂

[@Realtalkwithrere]

Same!!!

[@maryadams3357]

Yes! That lady has stories.

[@momeagle36]

Jay this scam isn't much different than the tour.operator who scammed hundreds of people for tours to Greenland and has refused to refund us our money. I would love to discuss this further with you and prove how shandy she is.

[@karenbible6693]

Sandra?

[@dtroitpeach]

👀👀👀

[@danasandoval624]

You need to go to sites that your scammer uses & post how you got cheated & do it on sites that have any connection she might use. So sorry I know trips people plan for & spends lots of money on are important & mean a lot. This is why I do all our booking, cruises, planes, hotels, parks everything. The only time I would use a agent was on a trip to Europe with a group like Perillo that have been in business for years & gets you places you can’t on your own otherwise I do it all myself.

[@momeagle36]

@karenbible6693 yes Sandra

[@momeagle36]

@danasandoval624 if she is the admin of the page, she deletes the comments. We have created a page on FB for people who have had issues with her refusing to refund their money, and she doesn't like it.

[@douglasbray3563]

I have used multiple agents and have never had any issues. Jenny from La Lido Loca, Nathan and Mark from Cruising with the Kollaszars and Mick from the Carnival Suit Guy have all been great.

[@Mike79555]

Need to be Black Listed

[@SpectrumGetaways]

As a travel agency owner I'm really sad that this keeps happening. She isn't showing us in the best light. I'm not sure about her payment processes but as a travel agency I'm so shocked at her processes. I always keep my clients in the loop with everyone even going down to reconfirming travel details over and over again until the client leaves for their trip and I'm still available to them to support their travel needs while they are on vacation. This is so sad this keeps happening because I would never want any one that chooses to work with my agency to experience anything like this...

[@TheMeloettaful]

It makes me sad for you guys. For the travel agents that are genuinely out there trying to do good work for their clients. Then here comes this bad apple 😤! Though I can understand with situations like this it would be easier for someone to book their own trip. But for me and my mom we for the most part always went through a TA to book our trips. The one we go to named Carmen has never given us any trouble whatsoever! Though with this tornado that has hit her area yesterday I wonder if her agency is even still there anymore...I pray her and her co-worker are ok 😥🙏.

[@SpectrumGetaways]

@@TheMeloettaful Oh no! I'm so sad to hear that! I really hope she is okay and her family are okay. My thoughts are with her and her co-workers! I'm glad Carmen has been an amazing agent for you! A lot of my clients have turned into friends because we work together so frequently and you are showing that trust you've built with your agent.

[@sbss924]

The fact that she can book such large groups is outstanding, she must be a very convincing con artist?

[@Taniere]

I wonder how she got them to pay her via PayPal. She must've been offering a very good deal.

[@Bronx-girl163]

That’s why I book on my own.

[@dianeadams6713]

It looks like she is “ robbing Peter to pay Paul” as my granny used to say. That is FRAUD!!!

[@gyulamoldvan]

Why isn't she in jail and facing fraud charges

[@donnafrflorida56]

She's a Democrat? They are exempt from jail.

[@ginasmith747]

Wow! That’s unbelievable. 😮

[@UnKnownn2520]

"She did it again" is the funniest shit to me idk why lmao

[@CrystalPearl777]

I remember in the good old days before the internet, a "travel agent" was someone who worked in or owned a "travel agency." A travel agency was a brick and mortar place where you go and sit with a person who usually knew everything about the place you wanted to go or they would call somebody on the phone who knew. They booked the trip over the phone. All of this was done while you sat and listened. There was no hiding behind the internet.

[@Taniere]

Never experienced it myself, but saw it on an episode of The Brady Bunch.

[@CrystalPearl777]

@@Taniere Just imagine the world with no internet and all you can do with a phone is talk to people. All money exchanges were done in person or through the mail by mailing someone a check or money order. It wasn't that long ago. The Internet became available to civilians (it was created by the military) in the 90s but it wasn't in every household until the early 2000s. Correct me if I am wrong.

[@deedeeandmimi6029]

This is wild AF.. I am a travel agent and this is unacceptable

[@ilikesalt7245]

When my time comes to cruise, I will book with J.

[@tinaanderson200]

Book with me if you like not a scammer smh

[@harry0042]

It’s best to book your own cruise.

[@ronjohnson1800]

1) demand an immediate refund, 2) if that’s not forthcoming dispute the charge on you credit card 3) file a police report- advise you credit card of this and encourage them to contact law enforcement as well

[@margaretharmon7485]

Wow the same lady??? Well i guess it's safe to say she'll be going to jail 😮😮😮

[@b1gjoekrash]

You steal a $1000 that's a felony. This woman has stole tens of thousands of dollars. How is she not in jail.

[@danm6695]

Wow! Just wow! How do you not know this isn’t going to get out? Somehow I hope these people get their money back.

[@tampapropertygirl3422]

I was willing to give Monica the benefit of the doubt ... until I saw the bonnet!! The bonnet told me everything I needed to know!! LOL!!

[@user-wl8vn1gz6q]

Fantastic job J 🙏

[@jeffreyclinard2002]

If I was a victim, I'd consult a lawyer. I'd tell them at this point I'm less interested in getting a refund than seeing her on trial.

[@danielintheantipodes6741]

Thank you for the video! An amazing situation!

[@dee_mcgee11]

Extremely thankful that I have an amazing friend and Disney travel agent for my Disney vacations.

[@roan6125]

Why would people continue to use her as a TA after what happened a month ago.

[@ttyngordon]

They might not have known.

[@DebDebbiesWorld]

My best friend and I are travel agents and people like this give us, and the industry as a whole, such a bad name. We work SO HARD to make sure all of our clients have an AMAZING trip (Just as you do Jay), and make it so they don't have to worry about a thing! She needs to face criminal fraud charges and serve jail time for stealing these people's hard earned money!!!! My heart just breaks for them!

[@traceychiang909]

Thanks for your great coverage

[@SD-ts7eb]

This why, I book my own travel.. this is one of my fears.

[@FunTravelsWithShea]

Oh wow, this is absolutely ludicrous. Yes, they all need to file a lawsuit against her.

[@DarthUr-zd2hp]

Did someone call Luda Chris ? “Like a good neighbor, Staye Farm is there !”

[@Willworld.]

She a scammer nothing more nothing less..

[@Quonetta125]

Yes I remember that she did that on carnival

[@AL_goTrader]

5:33 - I'm not saying I'm a saint. I'm a criminal too. You go from one criminal activity to another. You are not locking her up Love that lady. ♥♥♥

[@Realtalkwithrere]

Same!!!

[@yosig]

I don’t EVER use a travel agent and I have a niece who is a travel agent! Do your research, the internet has a wealth of information. If you are nervous about booking on your own, use a well known, highly rated travel agency- not an agent. At least you have guarantees they have to provide if things go wrong.

[@stevenstapleton78672]

Some of us are honest, hard working, and truly care for ALL OF OUR CLIENTS! It is sad that she is ruining our reputation. I am building my business and helping my clients to the best of my abilities, and taking full responsibilites for any faults.

[@noonieb4454]

THUS is the very reason I book my own trips. It's not hard. And if you book in advance, you'll have time to plan other activities.

[@jeanninecolby9368]

I luv your videos and find them helpful❤

[@ShalomShock]

As a person currently living and working in Minneapolis, MINNESOTA, I hadn't heard of this woman before BUT I thank you for telling us about her.

[@CurvaceousElite]

Thank you for covering this story. It is insane.

[@ricericetravelerfd4220]

I book my own vacation, I may give Jay a try

[@malayjia1023]

5:53 that lady called her self a criminal got me me ROLLING!!😭😂😂

[@wendykiebler7321]

My hubbybooks our cruises him self always and yes it is easy. You can make payments you don't have to pay it all at once.

[@JetsettersRus]

This is why I book my own travel!!! ...I get exactly what I want when I book it myself.

[@douglasbray3563]

Good Afternoon from Vancouver BC

[@FreedomofSpeech865]

Thankfully I love booking my own travel and searching for deals

[@Kozette88]

That’s why I don’t use the middle man ie travel agent. Book directly.

[@rosecouch7343]

Unbelievable 😮 I feel so bad for them. Now I'm scared and I need a travel agent 😔😭... J I'm going to try yours because I trust you and your associates 🙏❣️

[@ShipToShoreCruiseNews]

As someone who is just about to become a travel agent myself, this is very concerning. Thanks for bringing this forward J!

[@maiaboone8953]

She needs to be arrested.

[@briandorr5681]

It’s so odd how she can successfully sell so many large groups. I imagine that she is focusing on people who might not typically use credit cards travel. It seems predatory. PayPal? Really? It’s a luxury vacation, Amex, Visa pay it off at the ending of the month…if that’s not affordable…you shouldn’t be going on such a trip.

[@tonylevine2716]

Yep, but sadly the majority of Americans don’t pay it off monthly.

[@chrystinafoxdale4941]

"Vacation of a lifetime" Some of these people may have been saving up for a long time to afford this ONE vacation. They can't afford to be scammed out of it, and have lost much more than money. Not everybody uses credit cards, and PayPal is a far better choice than Western Union. I have cards, but I myself use PayPal on occasion. It's easy, convenient, and keeps my credit card info hidden.

[@Wendy-lq8uw]

This is why I do my own bookings no need to for a TA

[@stephaniewalker7952]

My clients get all the info. My clients get a receipt for every payment. They get the booking numbers for flights, hotels, and cruises. I don't play with people's money or time.

[@wendys6438]

This is why I will NEVER use a TA! After the early 00s, it became a useless service to most people since you can easily book your own trips now. None of the people scammed by this TA would have been in the position they are in if they booked directly with the cruise line or hotels. If you're worried about traveling without a "backup person" buy a good travel insurance plan and feel support you in any issues that pop up. 🤷🏼‍♀️

[@bebe553]

Not to mention the money you save by booking your own trip, some TA charge too much for their "professional assistance".

[@scherzva]

I book my own travel.

[@lisai2110]

You pay the same price with a travel agent. Only difference is the suppliers pay agent a commission vs some random person behind the scene.

[@bebe553]

@@lisai2110 That's NOT always true, some TA's charge their clients in addition to the percentages they receive from airlines, Cruise lines and hotels. I am NOT slamming TA's, they have to make money, just NOT my money. Lol

[@CynthiaHiatt]

So let me guess…the people abandoned at the port…in Miami while she went on….never will see their money? So sad😊

[@wendys6438]

Oh those people will never get a refund from her. They might form a class action to try and get money back, but she's likely "judgement proof" and will file bankruptcy to avoid paying anything back. The best those people can do at this point is file fraud with their credit cards and hope they find in their favor. If they paid any other way, well they are better off hiring a tax person this year and seeing if they can pull a 1%er and claw back at least some of the money that way. Sad situation.

[@CurvaceousElite]

Actually the woman initially interviewed by the news with the cruise incident did receive her money back early April, and was also promised to be reimbursed for her airfare, which as of 3 Saturdays ago now, had not received.

[@mommynab]

​@CurvaceousElite probably wasn't really "her" money. Monica likely is playing the shell game with money 💰 paying hottest fire first, not paying others because she's been using the funds to live on instead of the travel.

[@MzLena2You]

It may be tedious and cost a little more, but I prefer to make my own travel arrangements and I book excursions at my resort or on Viator.

[@Just_a_normal_guy11]

I always book thorough cruise line directly, may be lil more money but peace of mind.

[@YoPhocFays]

Again? What the heck

[@Mike79555]

What about other travel agents 🤦🤔 they don't end up doing this to people

[@tinaanderson200]

Nope I do not at all its already very hard for me as well smh

[@glennis-dankuwel6020]

Omg 😱 this is why I book everything through the Cruise or my personal Agent.

[@kathyweber6844]

I used a ta at the beginning of my cruising adventures. Always had pleasant experiences. Now i just book my own bc its thru the casino 🎰

[@KarynHill]

Does anyone know if there's any travel insurance that would help against fraud? Obviously you'd have to buy it separate from the agent but if there is, I'm thinking I might start adding it with my other travel insurance.

[@tonylevine2716]

Always buy travel insurance!!

[@Hawkeye2001]

I've used the same Travel Agent for 15 years. She is amazing.

[@CatchLightAnne]

Goodness, she sounds like the Tiffany Henyard of travel agents!

[@skylarkn8701]

Using a travel agent to book, you can sometimes get you a better deal. My group uses a travel agent to book for us but then the cruise line, airline, or hotel usually sends you information like our booking # and what our booking entails. We usually each have to go on the cruise line site and create an account to get things like your rewards number, to check-in, or just view information about your trip. You can view excursions, and sometimes to personalize your request, etc. I’m not clear as to how people had no information about their confirmed accommodations prior to going on their trip.

[@shonnie089]

Apparently Monica has not learned her lesson, then she passes out to avoid further confrontation! Her day in court will come, I hope.

[@antoniotula262]

😂😂😂 the woman at 5:34 had me crying laughing (she's not Monica, but might have been in the past. Damm!)

[@jaycarelli5525]

Why was she still able to keep doing this over & over again ????

[@Wendy-lq8uw]

Exactly

[@more2neika]

It was an R&B throwback cruise with singer Case and R.L. from Next but from what I heard from a source, the reason R.L didn't show up and perform was because they didn't pay him in time. Yet they were still advertising the cruise as if he were still performing.

[@sylvestercunningham2102]

Love how this turned into a commercial for you

[@xMister.Misterx]

Wait…what?! She just sped past that statement admitting herself to be a criminal too!!

[@themaryfwatkins]

😂😂😂

[@StarMarcie]

I don’t understand why anyone would use a travel agent in this day and age.

[@sleepyJem1982]

First time travelers and cruises might, if you do not that's fine .Traveling is not a one size fits all approach.

[@kay22100]

The lady with the bonnet got me cracking up LOL

[@amazingadventures2092]

Ive been on 3 cruises ive booked it myself. You got to be carefully who you use.

[@lisamuhammad5825]

She needs prison…this is a MESS!