Рет қаралды 95
"The tech will never replace the human connection; it's the enabler empowering our teams to deliver on what they do best,” said @Kelly MacPherson, CTO, Union Square Hospitality Group.
In a conversation with @Jenifer Kern, the host of Restaurants Reinvented, Kelly shares her obsession with the employee and guest experience and how she's helping USHG marry the art of hospitality with the science of data. 💙
Hear her hot takes on data storytelling, best-in-class vs. all-in-one technology, and mobile-first strategies.