Just back from a delightful 14 Day Baltic cruise on board the QV (August 2018) and can thoroughly recommend Cunard. The video showed a somewhat ideal and rather quiet ship though - the Lido Restaurant at lunchtime on sea days was a bit like feeding time at the zoo, and getting a seat in the Commodore Club or Winter Garden could be somewhat tricky at times. Nevertheless a Cunard cruise is a great experience perhaps if you are looking for a bit more tranquility and refinement with a touch of the famous Cunard service made famous from the glory days of Cunard back in the 1940's and 50's.