Customer Success In The Era Of Efficiency: A Deep Dive With ChurnZero, HubSpot and SaaStr

The landscape of customer success has been evolving rapidly. So much so that we seem to be releasing new content on customer success just about every week.
Today we're focusing on actionable insights you can use to drive down churn with customer success in today's new era of SaaS efficiency. You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.
------------------------------------------------------------------------------------------------------------------------
Want to join the SaaStr community? We're the 🌎largest community for B2B software.
Subscribe for weekly updates: www.saastr.com...
Twitter: / saastr
LinkedIn: / 2724976
Quora Group: www.quora.com/...
Facebook: / saastr
Instagram: / saastr
Our North American Event: bit.ly/2OXeAYh
Our European Event: bit.ly/2OZTad8

[@BYZNIZ]

AI replacing the apps at a rapid pace