Customer Success Leadership Bootcamp - May 2024 - Executive Leadership Programs to Get Them Engaged

Executive Leadership Programs to Get Them Engaged and Keep Them Engaged
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she walks you through her proactive motion and programs specifically geared towards getting and keeping Executive stakeholders engaged throughout the lifetime of the partnership.
▬ Contents of this video ▬▬▬▬▬▬▬▬▬▬
0:00 - Intro
1:48 - We have to change our approach
10:05 - Simple ways to engage throughout the journey
21:10 - Executive engagement programs
22:05 - Leadership workshops
27:57 - Customer Advisory Board
33:51 - Executive events
37:53 - Executive pairing
42:11 - Conclusion
42:24 - Q&A