Customer won't pay me!

[@robinsymonds5353]

A good captain always pays his loyal crew even if it comes out of his own pocket 😮

[@FB-111A]

There are some customers that you don’t want. She is definitely in this category.

[@KevinMaloneysmilingthrutherain]

Ryan, I feel your pain. There is nothing like having to deal with people who think they're so entitled. Customers who hold your money hostage and nit pick every little thing that has anything to do with what you may have worked on. They know that litigation is to time consuming to really bother with unless it is extreme. They are the ones who are guilty of breach of contract, and it doesn't matter how much you try to please them. They will never be pleased and they prey upon the really good business people who go the extra mile to please their customers. I could pay you so many compliments, but I think the best one I can say is, You Are a Good Man!

[@jerseydevil1]

Forgetting that patch was a blessing , Eric’s always there at the right time, you were battling with yourself about your take on the situation but he was there for you to vent to. you were able to get the frustration out and continue with the mentality that you usually have 👍🏾

[@91Bronco]

Ryan sharing this knowledge with Eric is awesome. Nothing better than having that mentor in your professional life to help you rise up

[@joshuaavila8317]

Man I like Ryan generosity and knowledge sharing.

[@thomasdacquisto8618]

Yeah most bosses would never encourage you. Just want to keep you doing all the hard work for them and pay as little as possible.

[@stefedwards2934]

Erik is a lucky man, Ryan’s advice is priceless.

[@Disfoo72]

He’s not just a boss he’s a leader. A REAL MAN

[@bighairswagg]

You can definitely tell Eric takes everything Ryan says to heart . He needs to stay around Ryan

[@BlackDuk]

As a tile guy i feel ya on this one. Somehow electricians dropping tools on a fresh tile job and chipping it means i must fix their mistake for free weeks after job done.

[@horacecomegna335]

True, instead of the customer telling the electrician to get in touch with HER tile guy and pay him for the repair she drops the whole job on the tile guy! 🤣

[@nathansackett6890]

Ya electrician owes

[@dirtydigger3218]

Not me,if it ain't my fault I ain't fixing nothing!

[@LVSTR33TRACING]

Yessir as a tile guy myself most job sites wanna get flooring done before they even start paint or anything else now you get scratches n dents n cracks now u gotta go back pull it up n redo it

[@mech0p]

@@horacecomegna335 and when i got that call id be like sure ill come give ya a bid for it. Now if its a quick fix it is what it is but for a lengthy fix aint no freebies when its not my fault.

[@blurryface8698]

I'm glad you're not letting that lady bother you too much, she's the type of person that is going to pay in a "thousand" different bad ways, and wonder why she has bad luck when it's all because of her own actions. Thanks for 4 days worth of videos it's been awesome! God bless all you guys and your families! VICTORY STYLE!!!

[@Lowlanders]

After seeing that HUGEEEE chip being broken off I would let her know I expect the rest of the money within 14 days otherwise ima break 1000 dollars worth of concrete in little pieces scattered around her property. I absolutely hate customers like that. They even fixed the walls for her so she could open the front door properly.

[@somethingsomeonesaid6455]

@@Lowlanders Reminds me of eastern european floor installers...no pay? ok...rip it all out guys! (and thier circular saw get clumsy too)

[@skeena59]

Ryan, put a lien on her property for non payment!

[@marvinfrederick7368]

@@skeena59 that’s what the company I worked for did A lien

[@skeena59]

@@marvinfrederick7368 That's the accepted practice pretty much everywhere. The fact Ryan dismisses the loss of $1K of hard earned money is confusing. I get he's a nice guy, but buisness is buisness. If you let people take advantage, soon word will get out;, and other's will do the same.

[@Xulriic]

Man I can see how much Eric looks up to Ryan, much as many of us do through these videos. Thank you for all the knowledge you share and showing the hard times and how you get over your problems, I try to implement your mindset into my life. Thanks Ryan!

[@jamestiscareno4387]

My cousin and his business partner did well together ( painting company ) but after many years decided to split up. Hard times ensued. Blah blah blah....I worked for them when they were together and both of them a couple times after their split up of the business. Once my cousin said to me, " People like to see you do well and be successful but people, some people, just LOVE to see you fall. They seem to get a real kick out of seeing me struggle. " You were absolutely spot on with what you said.

[@davidmorris6254]

My favourite thing with Ryan is his honesty. He stands by his convictions and only wants the best for everyone he comes in contact with. I've been using this channel and the main one to learn leadership skills in my own trade and it has helped me a lot. Thanks!

[@boosteddaily1294]

Well, he should’ve been honest with that lady and said, I’m going to have to charge you to repair the chip.

[@63flight]

@@boosteddaily1294 That should be a back charge on the railing guys.

[@edwardmcmahon2212]

Ryan, I love how you have taken Eric under your wing and given him so much potential to grow and learn. I love seeing him following after you wanting to be successful. You really give off such great energy even on tough days. You speak wisdom and much knowledge. You're a role model to many.

[@Pvt.Parties]

Do you know what Eric's KZbin channel is called?

[@edwardmcmahon2212]

@@Pvt.Parties Hey- It is "Easyy E. CONCRETE !"

[@Pvt.Parties]

@@edwardmcmahon2212 thank you so much. Appreciate the reply.

[@allsmilesx0573]

​@@edwardmcmahon2212 Thanks man.

[@HardPumpers]

A

[@maj219]

Ryan I love the way you give Eric advice and encourage Him as well, we can definitely see your influence in Him. And just so that you'll know it's never boring listening to You talking weather it's about a Good day that you are having or a Bad Day due to rude people and their comments, You are always thinking Positive and even when you are making your point you always seem to find the a way to see the brighter side of any situation. You hit the nail on the head when you explained how it is about how some of the same people who encourage you in the beginning end up rooting against later on in your success. Keep being You and I look forward to seeing your videos as well. Blessings to you and your family and lots of Success in your future as well.

[@subliminal128]

Yeah i see his influence big time on Erics KZbin.

[@aztodd74]

@@subliminal128 What’s Eric’s channel name?

[@subliminal128]

@@aztodd74 eazy e concrete

[@Keeith7]

Of for sure . He definitely looks up to ryan

[@4490Mark]

@@subliminal128 Eric is lazy tbh. He's 34 and acts like a kid

[@craigfinno551]

Eric definitely has the personality to sell a lot of jobs. He deserves it if you don't do physical work everyday you really don't know how hard it is. Especially when you have to go to work in the freezing cold in winters and heat in summer. So I respect and root for all my fellow tradesman

[@rich2209]

I think eric is could be a sales rep, but this pays better lol

[@craigfinno551]

@@rich2209 a lot of having success running your own construction company is being able to sell yourself to the customer

[@brandonfreeman6517]

Weather is what made me stop doing construction... getting up in the morning when it's freezing out, is hard to do.

[@AriannaJolie]

Do yall know what the name of his channel is?

[@keepitreal4494]

@@AriannaJolie Eazyy E. Concrete

[@marknesteruk6793]

Dude mad respect to u for holding your cool man that’s crazy how dumb some people are I would have called out the customer and asked if they were functional at all for that small chip and u can complain for that that’s just ridiculous how petty people are especially if there not going to pay the rest of the money! Mad respect man!!!

[@tylersteiner5858]

Ryan, the amount of patience you have for people is insane. I would have looked at that gouge in the concrete and told the lady “ yeah it’ll cost you the $1k you still owe me”

[@mattmwamz6100]

And some.

[@stephengreen7168]

Ya seriously

[@romans9720]

not worth getting the bad review. customers use that as blackmail

[@Johndoe-xe5te]

@@romans9720 exactly man they can ruin a business if they have the power and you really never know who you are dealing with

[@hernascolegend6126]

@@romans9720 Ryan's rep is flawless, this wasn't caused by him and he shouldn't be fixing this. The iron rail setters should be fixing that, if anyone

[@zackturner6767]

“I’m getting into a complaining mode… I gotta knock that off” It happens to everyone Ryan, but I love your mindset in all these videos. It’s okay to complain just not to make a habit out of it. I’ve never done concrete in my life but I still watch your videos because you’re super positive and your guys are too most of the time. Keep up the good work and hope you had a great thanksgiving

[@SMTIVALONINSTAGRAM-e2e]

Great Fans** Thanks for commenting. You've been shortlisted 🎁🎁. Hit me up on Telegram ☝️☝️.

[@annettexxxxx]

I just rewatched this video today. Ryan is such an inspirational person. I love the positivity even when dealing with a negative customer. Eric has been a good investment, he is doing great.

[@cfd335346]

God bless you ryan for dealing with people that are miserable and will die alone

[@danseuffert517]

😂😂😂

[@sheepadoo5154]

@@danseuffert517 for real though. They will

[@dillon7981]

@@sheepadoo5154 realistically speaking, everyone dies alone

[@sheepadoo5154]

@@dillon7981 ya but shes gonna die unloved

[@Keeith7]

@@dillon7981 um no ? You know how many people die with loved ones around. Many

[@tonezk22]

How can we forget the job where Darryl's teeth went flying out of his mouth 😂😂😂😂😂

[@ST-0056]

That ad revenue on the video he’s teeth went flying out might cover the $1k in missing payment 😂

[@robmondary7951]

That's also the job Ryan broke the neighbors window.

[@AriannaJolie]

@@robmondary7951 I didn't see that but I don't Tha k anyone could miss Darryls teeth flying

[@northshorecouple1060]

Hi Ryan - I am in Sydney Australia and I look out for your new videos daily. Don’t let it go. You’ve done a honest job and should expect honesty in return. Those rails she is getting installed are effectively being paid for by you.

[@landmarkcreations1183]

Customers like her get put on the “no future projects” list. Even when you charge accordingly, sometimes it’s just not worth it

[@davfinport]

1000% These customers were never happy before they called you, and will never be happy. They like the power trips, and are just frauds.

[@grahamkennedy7221]

I love customers like her, just double your rate on the next one!

[@doc.christopherthompson324]

@@grahamkennedy7221 . I Just would have told her= have that check ready & hand it to me, so I can take it to my bank at lunch time when I get there & I will fix it for free after lunch. Ha.Ha.Ha.

[@grahamkennedy7221]

@@doc.christopherthompson324 I here ya

[@Lewdacris916]

yup sometimes you gotta blacklist a bad customer

[@ST-0056]

That lady was difficult to deal with even when you guys we’re pouring. Sorry to see her trying to take advantage of you.

[@augere9620]

Don't worry the internet trolls will take care of her real quick.

[@colinjones8265]

@@augere9620 😂😂😂

[@colinjones8265]

@@augere9620 i can feel them searching now

[@Joedirt3349]

@R57 M a construction lien would be a better way to go.

[@TransLivesMatterTLM]

@@TUGG75 that would mean she has to be served, which she can dodge, and even then she still has to show up, which legally you do not have to do. He could just sabotage her vehicle or something.

[@PureBloodedPatriot-k9p]

I do feel your head scratch. I never work for homeowners, I am very thankful that 100% of my work is industrial.

[@lloydTom911]

It’s not boring listening to you , I get so much wisdom from this channel preciate it 💯💯💯🙏🏾🙏🏾🙏🏾

[@DATBAYOUBOY504]

After it's all over block their numbers. Their not bringing money to the table and you went above and beyond for them. You did enough. Great work

[@Lewdacris916]

yup blacklist these idiots

[@bruno_lee]

Love how Ryan is such a great boss and friend. He's giving Eric some of the most honest and straight forward advice on how to do things. Some people will never encounter someone who can motivate and lift you up without jealousy or envy. Ryan is like the best mentor and is a great source of inspiration (at least in my eyes) to Eric.

[@SMTIVALONINSTAGRAM-e2e]

Great Fans** Thanks for commenting. You've been shortlisted 🎁🎁. Hit me up on Telegram ☝️☝️

[@jacobpacheco1173]

Exactly brother give some money away best advice you can give to a young man

[@allsmilesx0573]

Take care of that little guy Eric. There's some wild potential in him with a bright future. That boy just shines.

[@robertyu4313]

Ryan, some people can never be pleased. This customer is clearly one of them. I remember there were times during the original pour that her vibes / comments raised red flags. I work with the public in an entirely different industry, and quite frankly, these type of people wear me down. You have such a positive outlook. To me, nothing you do appears to be 'easy money' -- but you choose to look at it that way.

[@Hnl954]

Hey Ryan ,as a Mexican I really appreciate what you have taught eric .not only how to work but most importantly how to start a business with concrete and KZbin.our parents only emphasize working hard ,not the building your own business. He will have a bright future . You are a solid man.

[@dillon7981]

For sure, his acknowledgment at 9:20 of Ryan talking to him.. Ryan is a one of a kind. truly a different type of man!!

[@bobcatwelder00]

@Big Dog it should have just said a a human being

[@jortiz4060]

As a Mexican , what about the rest for all central an south American. Hard working guys. In new Jersey Mexican are the drinkers workers in contributions. Peace ✌️ nothing personal..,

[@fn..5778]

@@jortiz4060 j Ortiz u look like a Mexican 😅😂

[@coburn_karma]

Tax paying Americans.....period.

[@aaronbeastnunez2124]

I’m 21 years old and man I needed that conversation about success. Dad isn’t in my life nor is my mother. My siblings and I don’t get along too well anymore. Always thought something was wrong with me. Always thought I needed to do better when in reality I’ve been doing all I can to make this whole life thing work. I own 2 motorcycles a car and am looking to get a house in the next 5 years. Even though I’m in a better place now it’s lonely sometimes. Thanks for the talk Ryan!

[@k47w]

I never felt a purpose in my life and have always planned to take my life after I lose all my family. it sounds wild, but that was my reality. watching you has really given me a new perspective, and new meaning in life. I aspire to be like you, Ryan. a great boss, worker, friend, husband, and of course father. thank you, these videos are a life saver.

[@ChristisKing7749]

Put some energy in to studying who Jesus is. Dont let the "religous" people speak for him. Besides they have nothing to do with you. Please dont ever take your life. Always fight.

[@MM-ow8qp]

Life is beautiful bro. Always light at the end of the tunnel!

[@LastGenKilla-_-]

I carry this advice with me in life and apply it to everything, I hope it will help. If it ain't working out, it's either of only 2 possibilities. You're not trying hard enough, or it's just not your time yet. At that point you can put your best foot forward and as long as you give it your all, you'll always have the reassurance that the ONLY reason is it just isn't your time yet. And the thing about your time, it doesn't expire until you do. So long as you're waking up another day, and long as you're trying your hardest, it's simply a waiting game. Everyone has their time. Good Luck!

[@Freshviewconstruction]

BIG UPS to you Ryan for been a great boss and a leader. Not all company owners wanna help their employees get ahead in life. Just that alone shows a lot about the person you are .

[@whysthewaterwet6171]

Thats why I like Eric, hes such a happy figure, never seen him down. I said it before but hes one of my favorite peeps on your channel Ryan, genuine cool guy

[@rosielee6390]

You're a great mentor for your young generation in your business Ryan. Not only you are teaching them, but the other business owners that watch your channel on how you can make a successful business if you treat others and your employees right 👍🏼

[@Cultofpersonality09129]

Ryan, you’ve taken a young kid and you’ve taken him under your wing a teaching how to be a man. You’re literally giving him a blueprint on how to be successful not only in business, but also in life. Us OG subs know how you came up as a kid and got into business and the blood sweat and tears that you put into your business. The way you’re mentioning Eric is heart warming!

[@buddybrax]

This is my first video on the channel, but I have to agree that he's clearly been a positive role model especially to Eric. There's a lack of role models for young adults these days

[@jacksoncardnell9379]

What is Eric’s KZbin?

[@Cultofpersonality09129]

@@jacksoncardnell9379 eazzy E concrete.

[@Chad-v4j]

I do asphalt driveways for living and I understand some people complain on the most ridiculous stuff ever

[@chaderosiers]

You are an awesome guy Ryan. I wish more people understood that taking care of your employees, taking care of your customers & being a decent person will get you pretty far in life. There are a lot of people out there that could learn a lot from a guy like you.

[@jtcosimmonsma7071]

You could hear the happiness and relief in Ryan's voice when he saw Eric at the yard. He needed that after stewing about the patch that has to be done.

[@neverbiden9135]

Paying your tithes and helping the people in need are the two most important things in life ! My respect and prayers for even more prosperity goes out to you and yours Ryan!

[@bertaj9935]

I don’t understand why she didn’t make the guy that did the damage pay for the repair.

[@perrrry]

Well even that is a bit wild. This was so little most people would have fixed it themselves / ignored it completely. When the post gets installed, there is a overlap from the holes too that pretty much covers it all up. This was absolute insanity on so many levels, and I can only feel for Ryan.

[@floridalove]

Believe me, she made him pay for it. I'm pretty sure she didn't pay him a single cent for his work!

[@moemanncann895]

He didn't damage it! It flaked, not chipped, the railing base would 100% cover it, she's the type that just wants to be difficult and maybe save a few bucks. I definitely would have handled that differently than Ryan, which is what she deserved.

[@kevincollins8014]

When she called about the tiny chip that would have been a perfect time to bring up the money she owes Victory. That job looks absolutely perfect too!

[@Sa.d.bo26]

Yeah she owes 1k

[@craigglatzhofer5755]

So right about haters and how they treat you after they think your business becomes successful.

[@ringstinga]

Some people really take the Mickey !! I remember this job well and if my memory serves me you went above and beyond to make this woman happy. Sign of the times I’m afraid, People always seem to try and scam something for nothing and it really is shameful the attitude nowadays ! 😡

[@cward1954]

The crew did go out of their way so the front door could be opened without hitting anything behind it. I remember that.

[@EricScrapping4Dinidog]

That’s awesome you are helping people out getting started. Don’t help all the people that want money. My Dad was a professional roofer for 30 years

[@mattcampbell3815]

Ryan I am a Firefighter and have zero knowledge of concrete, but your attitude and work ethic are addictive to watch and it is great to see those traits passed to your employees especially Eric. Keep up the great leadership and videos! God Bless from Louisiana!

[@TheFloridaBikeVlogger]

all i kno about the crete is, if it's hard you need something soft and if it's hard you need something soft to cut it.

[@jonathantorres1330]

So she expects you to fix someone elses mistake when she still owes you $1000?!

[@lovejetfuel4071]

Yeah, I'm confused, if anyone owed me that amount of money from a job that I already did, I'd be taken them to court, not fixing something the size of a pea that's not even my fault. People like this deserve jail

[@jamesjoslin7586]

@@lovejetfuel4071That’s one of the joys of being in business.

[@QUIX4U]

Ok now add that onto the missing thou, and add a few extras for defaulted costs, making it about $1500 and don't ever go back there again, for any reason.

[@tideslider664]

@@lovejetfuel4071hard too go too court over 1000$ you end up losing and spending more I had too eat larger amounts

[@evilswissy]

she's probably an insurance adjuster

[@hashrosinking1608]

Happens to the best of us. Easier to collect upfront than trying to get paid after. Makes the job go better to knowing money is already in ur pocket.

[@chr1s71]

Ryan your really are inspiring and the advice that you share from your experiences about businesses and life in general is very inspiring and is extremely uplifting. Thanks for what you do to help people coming up!

[@LEGolfing]

Ryan is the boss everyone dreams of having. I’ve learned so much just from these videos, even watching Eric leave is sad but we love to see growth. Ryan, whether you know it or not you touch so many lives through your videos. You’re doing something beautiful keep it up I’m excited to see this season!! EASYYY MONEYYY

[@heatherd.9390]

I didn't hear that Eric has left Victory. I thought he was doing smaller side jobs.

[@kaw2679]

Absolutely craziness thank you for taking us along with you. I appreciate your transparency. 😊

[@hamletshome220]

Been doing construction for 30 years , you guys do top notch work and totally agree sometimes dealing with customers is stressful but at the end of the day you spent money out of your pocket to take care of the customer and that is a honest an credible business person and speaks volumes of your character and that alone will keep you in business, keep up the great videos really enjoy them.......

[@SgtMiller]

I already knew when I saw the woman on your video she was going to be a problem Ryan. But seriously, you make it an effort to make people happy regardless of the circumstance. God bless you.

[@vincentscibana856]

I started my buisness 28 years ago stayed small ,got cancer ,doc took my voicebox ,but im still doing small jobs .I love my job i always have .Good for you

[@AsianTiger21]

Fair play to you Ryan! The audacity to get you to come back to fix a chip when she hasn’t paid previous! I would have told her to go swivel!!

[@Djinn871]

Eric is incredibly lucky to work for you and learn from you. I remember being like him when I was 18 and I really hope the best for him.

[@mooriquickpredator]

I have a little lawn mowing business. I literally returned to a weekly client’s lawn with a pair of scissors to clip a few blades of grass that I missed (yeah it was my fault but c’mon man). I made the client watch while I snipped. Se la vie. Still have the client to this day. Extreme customer service! 😜

[@letterzzz]

I can tell you actually study KZbin with the way you speak about the algorithm and watch time. It's beyond inspiring knowing you maintain a full time business while also educating yourself further into technology. I really want to be like you when I group up Ryan. Thank you for another gem of a video.

[@letterzzz]

I'm 23 and currently lost in life but coming across your videos has inspired me to start working in your field. Im continuing to educate myself further by watching you and hope my journey is successful

[@bmxscape]

​@@letterzzz if you have hands on experience with anything theres a good chance you can start turning it into a profit right away. post some ads on local listings and facebook marketplace offering a service and theres a good chance you will get some business, and if you are good with people and good at the service you will gain positive reputation. some examples are grass cutting/line trimming lawns and snow blowing driveways, vehicle interior/exterior detailing, bicycle repair, small engine repair, vehicle service such as oil changes, tire rotations etc. that's what i did with bicycle repair 4 years ago. didnt make much the first year but i have made a steady increase of profit each year along with investing lots into tools. many of my customers are repeat customers so be kind to people and they will be kind back

[@letterzzz]

@@bmxscape Id like to start by thanking you for this information, I'll try and implement it into my work ethic for sure. I can also see how mixing work with something you genuinely enjoy doing is the perfect chemistry. Take Ryan or yourself for example, it's very motivating and eye opening

[@jackhammer7776]

That lady is off her rocker. Some customers you can just never satisfy. The thing that gets me it's the railing guys fault. He should be held responsible you didn't do anything wrong .

[@kevinshore8103]

I'd be making him pay me too for fixing it

[@3949zxcvbnm]

The problem with customers like that is they are so ignorant, they justify their terrible attitude towards the wrong people. Mental illness is a perfect example, however you see it... People will channel their aggression towards the wrong people, because they are mentally handicapped, and don't care to reason because their a grown adult and failed on figuring out how life works.

[@r.durante528]

Your friendship with Darryl must go far back because you have more patience with him then anyone should need to. Overall, it’s a good testimony on your behalf.

[@keithfreitas2983]

Since high school...

[@bighairswagg]

Yeah he has said it before him and Darryl have known each other for many many years

[@crazypeoplearoundtheworld304]

He loves Daryl. That's obvious. And Daryl isn't a thief or drug addict. Ryan understands the concept of giving people a hand up. Not kicking them down. You can watch his channel over time and witness him making other people successful, not necessarily for his own gain. That's Christianity in practice.

[@RandoWisLuL]

@@crazypeoplearoundtheworld304 " thats Christianity in practice" no its not. its simply being a good person. Met plenty of atheists that are as good as him. Pentecostals arnt any more special than anyone else.

[@crazypeoplearoundtheworld304]

@@RandoWisLuL nope. You haven't.

[@markadams5429]

I believe I would ask that lady for the name of the person who drilled the hole because you have to bill them for the repair. I also probably would have said I will repair it as soon as you pay me the $1,000. I know both scenarios probably will not have played out but at least a seed would have been planted. You are just a better man than I am Ryan! God bless

[@waltercastro2015]

After this fix. If she ever comes to you for another project. Boost the pricing, 1. She can walk away. 2. To recover the frustration from last work. 3. if she is willing to pay at least you are motivated and reminds you to check before, during and after. Make sure to write on her account to up charge 30-40% in all future projects from regular prices.😂

[@yamaconn335]

I was waiting for you to knock her door and say the line " You got my money"🤣🤣 great job ryan, love your videos

[@63flight]

That would have been awesome. 🤣

[@concentratecorner1744]

why didnt he? Why go repair when she hasnt even paid? Id take a sledgehammer to that n take back my concrete

[@JonathanLopez-rf7qg]

Or put a lease on the house to force them to pay

[@erikkluetz8403]

I could watch these “business owner tips and insights” videos all winter vs you traveling south. The mentoring you give Eric and Franny could be a business itself.

[@JimKimTheIdeaHunters]

Really cool convo with Eric. Mentors are so important and essential in business and life.

[@irwinator]

Good to see Eric maturing and putting more thought into his future with a great teacher in Boss man Ryan. Keep it up

[@edgaramaral4590]

Hi Ryan, I love watching your videos because I always learn something new. I am 23 years old and getting my license as a GC in California as first generation. You inspire me so much to be an awesome human being first, and then a boss in second. You are truly a leader and I wish you nothing but the best for your business. Keep the videos coming in the winter please.

[@mac-ju5ot]

My dad patched up a two foot hole In my Buick floor once and I was forever grateful.....the lady ows u what you worked for ...

[@coleskate1234]

Ryan, been in the concrete flat work industry for 6 years now and love you’re work & videos. I absolutely loved what you had to say @ 16:12. I’m only 24 and have surpassed my friends, family, and most others my age just from being smart and working hard everyday & and it was all from Concrete.

[@darcysandler952]

Lil sounds like you have a little bit of a superiorty complex that you say you are doing better then anyone in your life .😂How do you know that you are better then them😂😂

[@jaychristopher4167]

Sounds like you're an insecure simp​@@darcysandler952

[@CutterboyBK]

⁠@@darcysandler952probably talking monetarily

[@beaumattat]

You really are inspiring, Ryan. The way you treat others makes me want to be a better person with every video of yours I watch. Much love from Southeast Texas!

[@elbertmoore7876]

That’s good of you to help Eric in his new adventure. When I was younger I had a fellow do the same for me and it was the best thing that ever happened to me.

[@donhall8551]

I would require the 1k plus the cost of repairing the rail guys mistake before repairing that ….

[@matthewl2941]

Ryan, you’re a far more patient man than I am. I would have told that lady some not very nice things straight to her face if I was in that exact situation.

[@Keeith7]

Yeah it's not his fault someone else messed up the Crete , I wouldn't fix it tbh as busy as Ryan is he doesn't have time

[@Flying1776Eagle]

I would of told her to get bent better him then me

[@fuhmepls]

This is why his company won’t grow. He’s a terrible business owner. He’s lucky he’s got this KZbin channel or he’d be shut down.

[@durrannmarsh5790]

@@fuhmepls what drugs are you on?

[@concentratecorner1744]

wait and she hasnt paid and wants him to repair something? Id be sending some guys there with sledge hammers to take back our concrete if that was my biz. Crazy

[@gregjohnson9983]

you are a true leader. you care about your men to the extent that you really want them to be better. you are a good man

[@wesleyk649]

I'm getting into a complaining mood Iol I would have told her take it out of the $1000 you owe me!!! Enjoy watching your shows and how you take pride in the job you are doing making sure everything is done right. Wisconsin is a beautiful place much love and happy holidays from Hawaii

[@mrlatnemis1849]

Your a good man Ryan!! I wish there were more people like you!! For real! ✊🏽

[@oscarruiz4168]

You are a genious on your comments. They say you know friends in bad times. It has taking me a life long to realized that good friends really are known in good times....

[@mersEats]

Ryan I have a lot of respect for people like you who aren’t jealous and motivate people like Eric to be more successful even though he works for u , I worked for a guy who became so jealous when I went on my own and would never help me with pricing or anything but respect to u✅

[@conradmorin1891]

Ryan, I agree totally with your way of running your business, and having a good, honest and ethical accountant that has the same values and ethics as you have. >>>It says a lot about who you are, and why your business is doing as well as it is. >>>I wish you ongoing success, and it is nice to see you helping and giving Eric good advice, so that his You Tube can grow and become profitable.

[@wyattoolson]

I love how even though the chip in the staircase was “extremely small, you still satisfied your customer!! Good look’s! 👍

[@lonnnna]

I’m sorry you had to deal with this ryan. when you guys first did this job I knew this customer was very very picky and it definitely shows

[@SaSorii8D]

You’re a good guy for doing what you’re doing considering the customer man, don’t let a bad apple get the best of you. Hopefully she grows up and actually pays you the 1000$ if not I’d just send her a invoice every month till she finally pays. Sad people are that scummy. Keep doing you you’re a great businessman and business owner Ryan.

[@dave6199]

No reason to hold back the 1k as you cant even see the fault now. But now you have patched the latest fault its going to be a different colour so back to square one

[@AnodyneHipsterInfluencer]

An episode that between the shameless customer and no count friend just displays the grace and patience of this man.

[@raxchuck6019]

I'm from California and we aren't all like the worst in the west . Love watching y'all everyday ! Eric's channel is a spin off 😂😂 Victory forever !

[@alexisibarra5426]

What is his KZbin channel

[@pro4racer024]

Love how you’re supporting your crew even if it’s them doing their own thing! Keep it up!

[@bobcatwelder00]

she sure seems like the one he would have to take to small claims court to get the money and as busy as ryan is most weeks he doesnt have time to waste on 1,000 dollars

[@mc04161980]

I’m a building contractor. This one job in particular my crew built a 30’ x 18 porch onto this lady’s house. When the project was completed she tried to cut me out of some money. I hooked a chain to her porch and to my truck. I told her you pay or I drive. I got my money

[@rAwGaming91]

Give her a full refund and rip it all up 🤣😭

[@robert8668]

No way ! I would eat the thousand bucks and walk away. Tell her to have a nice day, but don’t ever call me again! And great advice for Eric ✌🏻🇨🇦

[@johnl552]

I like Erick he seams like a very nice young man. I also wish him every success in his endevers, and thank you for taking the time to mentor him, your a good man.

[@Jacob-by3ks]

You're videos help with my depression and makes me stay motivated when I get down thanks Ryan

[@TRJ2525]

Withholding $1000 and calling you out for something like that? I bet she will be the type that will be calling you years from now about ANY small stuff. Good luck. I've had customers like that in my line of work, needless to say they are now ex customers. One less headache needed. Anyways, happy weekend, Ryan!

[@mint_au]

she will probably call him out to fix an oil stain from HER OWN car haha

[@M.TTT.]

the cost for the patch should be $1175

[@Awesomewolfpic]

I wouldn't fix it till she paid me

[@jg-xx8oh]

I would get paid and then block her numbers and expect to have some negative comments from that customer!

[@mike18421]

Yep, unfortunately he got a Karen for a customer that will probably be a pain for years to come especially if he's going to give in to her for things that he didn't even cause.

[@timr31908]

It's bad enough to have the government in your business but to have a ridiculous customer is another pain

[@bismarcksandiego6539]

Found your channel and am enjoying all the great times. I had family that used to live in Sheboygan Falls, I miss that area of the country.

[@toodamsneaky2585]

When Eric and Ryan talk I just smile the whole conversation lol

[@maverick4220]

You can tell Eric looks up to Ryan alot, Eric is like Ryan's apprentice.

[@rts159]

When you spoke about family/friends rooting for you in the beginning and then just ignoring you or rooting for your down fall when you’re successful is very true.. a lot of people do this to my uncles successful business. sad world

[@FireFly64]

Ryan giving great advice to Eric is awesome. 👍

[@brianN9955]

💯💯

[@jortiz4060]

Ryan is a inspiration for all of us. .. in this business to start won't be easy Eric got looking to have this amazing boss, and the End always all have that chances are family life with hard work. .. Peace ✌️

[@hindsight57]

I really appreciate the way you take your guys under your wing and try to help them succeed in life. Not just at your jobs. I love watching Eric and Francisco though E needs to get a camera on a tripod! Holy smokes I get dizzy. 😂

[@Juelz3684]

What's the name of the channel

[@salcardona864]

What is the channel called

[@armandocruz2335]

brother your story of starting a business is so correct i've been through that but it is what it is. I own a couple of companies and one of them is concrete cutting (Concrete Cutouts, San Antonio, Tx) i watched your videos i've become a fan of your channel, and i've learned from them keep it up! Thank you sir

[@danevani]

I love how ryan gives eric really good advice