CX Quick Take: Using

Host Mark Slatin talks with Andrew Carothers from Cisco Systems about using #ai to augment the #customerexperience not simply gain efficiencies on the latest episode of The Delighted Customers with Mark Slatin #podcast.
On this episode of the Delighted Customers Podcast, host Mark Slatin delves into the realm of artificial intelligence and its impact on the digital experience. He explores how companies can leverage AI to enhance revenue, cut costs, and boost profitability. Additionally, he introduces the Trusted Guide Roadmap Masterclass for CX leaders seeking executive buy-in and advanced CX strategies. Tune in for actionable insights and practical tips to delight your customers in the digital age.
#CX #customerexperience #customerloyalty #customerservice #CXstrategy #CXPA #NPS #CSAT #customers #EX #employeeexperience #employeeengagement #customercentricity #CXleadership #customerservicetraining #customerexperiencemanagement #employeeexperience
According to a Bain Consulting study, 80% of CEOs believe their companies deliver a superior customer experience but only 8% of their customers agree. Host Mark Slatin talks to guests with a wide range of expertise, who share meaningful insights and wisdom to help you close that gap. The show gives you practical tips, proven frameworks, and shares ways to help you delight YOUR customers.

[@dennsk21]

Actionable insights and practical tips for improving customer loyalty

[@ТаняНазаренко-ю1х]

I love how this podcast focuses on delighting customers in the digital age

[@мишатетерев-о6в]

Mark Slatin does a great job exploring AI's impact on revenue and profitability

[@mikky23mich]

Fascinating discussion on the power of AI in enhancing customer experiences!

[@UcEadfUrABK4gJA7lgnMH8q]

The Trusted Guide Roadmap Masterclass sounds like a must for CX leaders

[@Лилия-з7й9з]

A great episode for anyone interested in CX strategy and customer service

[@проф-и7л]

Love the focus on customer satisfaction and NPS in this podcast

[@elenakraeva1260]

Can't wait to implement some of these advanced CX strategies in my own business

[@DeaThForDeadLandPizdec.]

Andrew from Cisco Systems provides valuable insights on leveraging AI for CX

[@НадеждаГрибкова-ь6н]

It's interesting to see how AI can be used to cut costs and boost profitability