Deploying Open Source Ticketing Tool in LINUX on AWS

Deploying Open Source Ticketing Tool in LINUX on AWS | Step-by-Step Guide

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Welcome to our channel! 🚀 In this comprehensive tutorial, we'll guide you through the process of deploying an open-source ticketing tool on LINUX within the AWS (Amazon Web Services) environment. Whether you're a seasoned IT professional or just getting started with cloud computing, this step-by-step guide will help you streamline your ticketing system for efficient issue tracking and resolution.
🔧 What you'll learn in this tutorial:
- Setting up an AWS EC2 instance with LINUX
- Configuring LAMP STACK in LINUX
- Installing and configuring essential dependencies
- Deploying an open-source ticketing tool ITOP
- Ensuring security best practices for your deployment
- Integrating the ticketing tool into your existing workflow
💻 Prerequisites:
Before we dive in, make sure you have an,
AWS Free tier Account
Two Linux Instances (App & DB) - RHEL Based or Ubuntu
Registered Domain Name
SSL Certificate
🛠️ Tools and technologies covered:
- AWS EC2
- LINUX (RHEL9 in this tutorial)
- ITOP Open-source ticketing tool (we'll explore a popular option)
- Terminal commands for configuration and customization
By the end of this tutorial, you'll have a fully functional ticketing system running on LINUX in the AWS cloud, ready to streamline your issue management process.
Drive Link for PDF:: drive.google.c...
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