Development vs Support - How to know which is better for my career ? (dev or support)

[@sai.boyina]

I had experience in both dev and support.. I prefer support as its absolutely challenging. I developed problem solving skills and expertise in domain knowledge. You also improve your communication skills as you suppose to work with diverse clients. It actually gives you a way to handle your real life issues with a strategy and live ur life with confidence.

[@manasgupta02]

is it a better paying job, because development surely is high paying

[@sai.boyina]

@@manasgupta02 Not all developers paid well..but I agree to ur point upto some extent 👍

[@tripathiar]

@@manasgupta02 yes but getting paid give also very tough and busy life while in support it is like government job with enough money 😂

[@manasgupta02]

@@tripathiar agreed!!

[@Rishavkumar-dj1yf]

How is the growth in technical support .i am fresher and got 34k in-hand as l2 support for networking but i do support in technical way on Linux,sql,shell-scripting in project

[@manasbansal7946]

I prefer support/operations than development. Development can be extremely painful as you can find yourself banging your head for hours to find the bugs in the code. Whereas, in support you do more hands-on work.

[@beyondthewall23]

I have experience in both Development and Support. The information here is very true. For me I prefer development because I like regularity and clear timelines. I like my schedules planned out so I can do other stuff. And I like going deeper and focusing on specific technologies. With Support, depending on your team and company, you can also plan out your schedule. Sometimes its also difficult to work with people especially if you are on a customer-facing project.

[@ITkFunde]

Thanks Jay for insights 🙏

[@mishramukesh2850]

Brother, support engineer as like bpo type job ?

[@shrikarparab7462]

As always..Very informative video... Every time I watch, I learn something new. Appreciate for all your efforts.

[@ITkFunde]

Thanks Shrikar for your loving support always 🙏☺️

[@JameS00989]

Anshul Bhai make one video on working in service based onsite vs working in India in good product based companies comparing work life balance and monetory aspect

[@ITkFunde]

Thanks Shakti for suggesting this 🙏☺️

[@sangug9585]

Yes please make a video on this topic

[@vikastiwari6780]

If coding is not good then go go support role. In support role also good role available.......i am not talk about desk support... Application support, SaaS based product support these roles pay scale ia good compare to develper also

[@aashishgupta9392]

Is application support role good?

[@sushilgole3068]

Your video is helpful to differentiate between Development & support

[@ourlittleworld516]

I want to grow my career in support. What are the technologies I need to go through.?

[@AshishChavan2904]

I can relate all the points and I'm working as support. What if I go and try for development? Or should I be still working as a support?

[@ITkFunde]

Thanks Ashish you can definetely go in Dev as you will have an edge of working in support. Choose technology/platform/domain which you have supported to have this edge over others. all the best

[@luishuaco990]

I'm currently in support and its true I have gain so much knowledge of current tech stack, but not mastered any.

[@strongthunderlightening4978]

Awesome video, even I had worked in both sides. Cheers

[@abrar.m3270]

Hi Sir,I literally hated doing coding. At present I am really confused to go either in support or testing.Can I please have your suggestion?

[@shankarbiradar4334]

Support

[@venkyrebel25]

Which will have onsite opportunity?

[@Shil_theangrybird]

how do I switch from support role to Analytical role? I am into Cisco NGF security analyst past 3 yrs in an MNC, which to get into Data Science job role.Need help plzzzzzzzzzzzzzzzzzzzz

[@ITkFunde]

Hi Shilpa start with any generic data analysis course on Udemy but more importantly start doing real time use cases within your domain in security for example hw u can utilize cisco data to make better security decisions. Try to do some hands on project, start on excel u dont need to jump on advanced concepts just get comfortable analyzing data first

[@anandblock]

Sir, Can you give some points on what are the challenges faced in production support?

[@chithrathanraj5713]

Hi I have been working as a full stack developer around 5 yrs but unknowingly I got allocated to support project with (AWS) which I don't have knowledge on this AWS..shall I continue here & will I get good learning experience or shall I need to switch other project..I am not interested in support kind of works and I'm in confusion..please anyone suggest me

[@shaistafarheen3078]

Thank you so much ❤️❣️

[@ITkFunde]

Thanks Shaista ☺️

[@TellaTrix]

Changing in existing other code is very difficult, unless and until you have domain knowledge.

[@ALBERTORAYGOSA]

Awesome explanation! Thanks for share it!

[@shivambangar7952]

So much relatable as I worked in both the domains🙂

[@harshsaxena05]

bro i have worked development and now i have support offer should i go or not its from a big mnc and i have development offer also , please suggest me

[@MILINDNEWTON]

@@harshsaxena05 don't go for support. It hampers your IT career.

[@harshsaxena05]

@@MILINDNEWTON yeah bro, chose development , i am happy with it.

[@preetisharma7602]

Hi shivam how. I started work in production support can i uave carrer before 2 yearin that or i have to switch to dev. Please help as i am new in it . I dnt understand wht to do

[@mtex448]

@@MILINDNEWTON bro I selected in production support as a fresher, project is not started yet. Whether I have to look for development or I have to wait for a year's experience then look into development?

[@keyurshah9798]

Very informative, well explained 👏🏻

[@019saivikram5]

Sir for fresher development and tech support role will have same salaries..?

[@sushmithasushmithagreen1603]

Hi sir, I am very sad and frustrated because i interviewed for one of the biggest organisation fir dec support role but unfortunately they rejected me for not having any knowledge and experience in the dev. But my only concern is i am working as support now but i don't impeove and go to next level.

[@ITkFunde]

Hi Sushmitha we all get rejected at interviews but that doesnt change who we are and what we need, i would suggest you try get into dev in ur current role and in whichever capacity or do some open source dev projects and highlight it via ur github account. We need to keep applying keep trying when it comes to job hunt. Dont feel bad and keep working hard, it will give you results 👍👍

[@kirantalwar3691]

Sir can u plz tell us about the Software testing scope in current and future.....

[@techcheatsheettutorial129]

Excellent suggestion

[@hiranandaniguy]

Thanks for the Video

[@Ahmad.Ali8791]

Bro u r doing great job. Pls make technical Vedio on firewall,switch nd routing configuration

[@ITkFunde]

Thanks Ahmad 🙏☺️

[@Ahmad.Ali8791]

@@ITkFunde when i ll have Vedio on firewall etc..pls

[@dipakbarnwal6978]

Salary wise wich one will be better?

[@jiteshrawat9438]

Is it true maximum support project include night shifts?

[@lipsmackin3826]

Yes

[@princechoudhary5772]

Yes...

[@abhishek_67]

If work is easy then it's dream job to work in night shift because of extra money and you can enjoy during work hours with colleagues..

[@AmitpalSingh-fo5or]

very well explained.

[@ITkFunde]

Thanks Amitpal

[@sumayyafatima7277]

I have 2 years of experience in technical support can I switch to developer rule? Is this experience consider in developer rule?

[@aatlasrisatya4528]

I Am a Bcom graduate student I want to start my career with technical support role how I get job in technical support role ???

[@franciscoromero1406]

Thank you.

[@sushilgole3068]

Hi sir, I am looking for a Job in Technical Support .. Can you help me.. I carry more than 2.5 yrs of experience in Non Technical field. Now want to start in IT

[@9troninja]

Hi Sushil, The experience you have will not considered in support field because support role comes under IT.

[@shankarbiradar4334]

which skills required to learn support work

[@ITkFunde]

lot of skills but if you top 2 for me our Analytical thinking and problem solving

[@adarshmishra7338]

Is project coordinator is good career choice or good job for future??

[@ITkFunde]

It depends but if tou ask me you should target project cordinator role as a stepping stone towards more leadership specific role lile program manager

[@adarshmishra7338]

@@ITkFunde I'm a fresher and from arts background and i got a post of project coordinator in a cyber security company should i join or not I'm very confused

[@jayanth1376]

👌👌👌

[@ITkFunde]

Thanks

[@MILINDNEWTON]

Support is bad for career. Less value than developers.

[@naveen-ib5ly]

Thanks bro

[@nbvlogs9]

Sir i am desktop support engineer student can I get job from airlines

[@uttam_tiwari_99]

Bro support me ky Kam rhta h any advice give me

[@ITkFunde]

Bahit bada field h bhai, depends on what you are supporting hardware , software, network, cloud, customer

[@uttam_tiwari_99]

@@ITkFunde okk bro but in future support se developer m switch ho skte h???

[@ITkFunde]

ha bhai bilkul ho sakte ho jis bhi project ko support karoge usse end to nd samjhne ki koshish karna , business requirement, code, testing along with support. So when you want to move to project it will be an easy transition

[@uttam_tiwari_99]

@@ITkFunde Thanku bhai❤️❤️❤️🙂

[@VJRk777]

I got L1 support is it ok as a fresher

[@urabiacademy]

Yes, it's ok as of now and improve your skill and target for L2 level. Learn SQL and unix.

[@abiwuxo2208]

Yo bro first view

[@ITkFunde]

Thanks Bala ♥️

[@abiwuxo2208]

I'm working in support team

[@sreeharsha5958]

@@abiwuxo2208 do you like your work ? 🥺.

[@divyaalok5538]

Awesome

[@rev_krakken70]

In support i had to send fcking daily reports, copy pasta stuff.. i hated it absolutely

[@rockingram5183]

Developer able to handle support role, Support person not much familiar with dev role.

[@aryaan013]

once your application get attacked by malware or in kernel panic situation..we will call developer to fix the issue...coding will not work here..you have to know all the little details about security or OS part

[@manishachambial7836]

Support need coding??

[@ITkFunde]

Hi Manisha it depends what kind of support you are into but nowadays exposure to coding is necessary especially in areas like DevOps, CloudOps etc. You might not be required to actually code an application but you should be able to understand the basic programming constructs to be able to support it. Hope ot helps👍

[@manishachambial7836]

@@ITkFunde thanks 👍😊

[@anirbandutta2680]

@@manishachambial7836 yes you need to understand the coding or better to learn automation. I am in cloud ops project that's why I am telling you that

[@arindambasu4248]

Sir can a BCA student join a job as a technical Support Engineer?

[@ITkFunde]

Hi Arindam, yes ofcourse you can infact now a days companies are hiring students from non technbackground quite rapidly

[@elishatech4600]

Any Job is hard. For example full stack web development is hard u have to know a lot for u to create a professional looking website or web app. Also IT support is hard. What if you are hit with malware you have to bring the system up and running. I respect both jobs although I love development.

[@arkomukherjee7712]

dev project will teach u about technology.. dev project not only develops but also modifies u. Support is just the opposite. support project does'nt teaches anything but only bootlicking. Support project develops bad health in u. support project is a slow poison...

[@22_be_akshayjha77]

Developer is best